233 results found

1. Gaussian Blur Effect Changed in 29.1 from 29.0.1

   As previously reported in July 2020 when this happened with 24.2: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40865740-gaussian-blur-effect-producing-different-results-f

   This was last an issue with 24.2.3, and since 24.3 it had been successfully fixed with consistent results in 29.0.1.

   December 2nd, 2024: We have discovered that the issue is how the Gaussian Blur effect performs on Process vs Spot colours.

   In 29.1, Gaussian blur now produces an identical effect on both process & spot colours. We'd consider that a fix, as a designer should expect the same result no matter the colour used.

   The challenge here for Adobe is weighing "fixing the blur" vs customer legacy files. As you can see in the comments from my previous July 2020 bug report, customers may have a client with approved files from a previous version of Illustrator.

   To save customers from having to reconstruct existing approved designs with a combination of offset path & new gaussian blur values to try and match previous versions of Illustrator...

   PROPOSAL: Adobe to please add a "Legacy Spot Colour Gaussian Blur" effect under "Effect →Blur" category.

   This way, new designs made in 29.1 onward can use "Gaussian Blur", but if you need to update a file made in 24.0 or 24.3 to 29.0.1, you can just replace the Gaussian Blur with "Legacy Spot Colour Gaussian Blur" on the affected spot colour shapes.

   EDIT: Instead of adding a separate "Legacy Spot Color Gaussian Blur", add it as a check box below the Gaussian Blur radius setting. That will make handling old files in 29.x much more efficient. 😎👍

   As previously reported in July 2020 when this happened with 24.2: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40865740-gaussian-blur-effect-producing-different-results-f

   This was last an issue with 24.2.3, and since 24.3 it had been successfully fixed with consistent results in 29.0.1.

   December 2nd, 2024: We have discovered that the issue is how the Gaussian Blur effect performs on Process vs Spot colours.

   In 29.1, Gaussian blur now produces an identical effect on both process & spot colours. We'd consider that a fix, as a designer should expect the same result no matter the colour used.

   The challenge here for Adobe is weighing "fixing the blur" vs customer legacy files.… more

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2. 2025 (29.0.1) is giving tons of errors on preview.

   I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

   Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

   This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

   Uservoice isn't letting me upload this file so I've posted it on my own site: http://egypt.urnash.com/media/blogs.dir/1/files/2024/11/IABD-Unknown-Error-Sample.zip - ~7m zip of an Illustrator file.

   The two errors, in order, are:

   "The outline cannot complete because of an unknown error [IABD]"

   followed by

   “An error occurred while processing the appearance of an object”.

   I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

   Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

   This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

   Uservoice isn't letting me upload this file so I've posted it… more

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3. Struggling with Invisible Geometry when mapping a 3D object

   I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   A test file is needed along with full specs of your system, including GPU model and its driver’s version.

   Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

   http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

4. Can’t apply Blur effects other than Gaussian blur, all other dialogs are broken

   I can't use blur effects, only the gaussian blur I can use.
   My laptop is MacBook M1.

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5. Problemi con "Inflate", il pannello si blocca, i controlli sono disabilitati

   SI blocca, non mi fa selezionare tasti una volta che premo "Gonfia", i pannelli giù rimangono bloccati e non mi fa modificare i valori.

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6. Lighting preview is missing in 3D and Materials panel in Ai 2025, Undo does not work for 3D rotation, performance is slow

   Why is the preview for lighting missing? And why is the render so slow? Also why is there no undo option to take you back to the previous rotation position??!!!! This is Illustrator 2025! Horrible.

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7. Illustrator crashes after adding 3D Materials from Adobe Substance. Deleting default materials leads to problems

   Since I downloaded 3D materials in the Adobe substance online application, and added them into Illustrator, the application crashes.
   I was able to reach the file (Illustrator Application > Show Package Contents > Contents > Resources > Material Resources > DefaultSubstanceMaterials.) But when I delete them, the textures no longer load, impossible to reboot, try other versions, uninstall-reinstall. It always appears like that, I don't know what to do anymore. Impossible to reuse the materials. If you have a solution, I'm interested. Thank for reading :)

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8. Strokes on text area, fill disappear

   Not sure if this work as intended, but it seems a bug to me and it does not allow using text areas elements. and strokes.

   I need to apply a silhouette stroke to a whole group of elements.
   I add a stroke, and I move it as the last effect in the aspect panel. This work for every group of elements, symbols and etc. Expect with groups containing text areas with filled background. In this case infact the stroke is removing the color fill from the text area.
   video: https://drive.google.com/file/d/1Td5y2LUQqcHD7BGAw5cl3-7aO4KDi6m6/view?usp=sharing

   I need to add external strokes to groups continaing text areas and I cant.

   Please help

   Not sure if this work as intended, but it seems a bug to me and it does not allow using text areas elements. and strokes.

   I need to apply a silhouette stroke to a whole group of elements.
   I add a stroke, and I move it as the last effect in the aspect panel. This work for every group of elements, symbols and etc. Expect with groups containing text areas with filled background. In this case infact the stroke is removing the color fill from the text area.
   video: https://drive.google.com/file/d/1Td5y2LUQqcHD7BGAw5cl3-7aO4KDi6m6/view?usp=sharing

   I need to add external strokes to groups continaing text… more

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9. 3D Extrude & Bevel

   I've been working with some of my previous design clients and noticed that when I add the extrude and bevel to a rectangle shape and I choose the draw hidden faces function it just don't show up when I do the expand appearance. I tried to edit by going back to the appearance panel and deactivate and then reactivate it then it worked. Has anyone got this before or it's only me ?

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10. 3D inflated art has rippled edges

    I'm getting rippled edges when I apply inflate to vector artwork. I've tried various settings but can't get it to appear as smooth lines. There's also a slight clipping to the right pupil. Can't get it to render properly.

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11. 3Dとマテリアルの膨張の仕様がいきなり変わった

    3Dとマテリアルの膨張を使用していたところ昨晩からいきなり膨張をかけた後のぷっくりした感じがなんだかのっぺりしました。端末を変えても結果は同じでした。支給対応を求めます。よろしくお願い致します。

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12. 3D Rotation object misses the light source in version 28.5

    Version 28.5: Rotation 3d does not produce full 3d. Missing light. Diffuse instead.

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13. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

    Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
    Les problèmes sont:
    - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
    - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

    Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

    Merci d'avance,

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14. Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke

    Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.

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15. Popups in the Appearance palette often lock up Illustrator.

    Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

    The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does this.

    I've heard some reports of this happening with popups invoked from the Properties palette, too. I never use that myself.

    I'm currently using 2022 Macbook Air running Sonoma 14.1.2, and Illustrator 27.8.1

    Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

    The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does… more

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16. Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d

    I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.

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17. Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing

    When opening effect the preview is garbled.
    Rotating 3D cube, it is flashing or disappearing.
    Changing angles via keyboard has same bug.
    AI beta 28.4.32

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18. Gaussian Blur amount for the object dragged differs

    If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.

    It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.

    Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.

    Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.

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19. Round Corners effect works wrong with curved paths

    The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
    It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

    This is embarrassing. Fix it!

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20. Bad rendering of glow effect

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is perfectly visible, the black glow can be clearly seen.

    Expected result:
    The glow should look the same in Illustrator and Acrobat.

    Actual result:
    The glow looks too light in Illustrator, and is rendered properly in Acrobat.

    If you set the glow's opacity to ~50% in AI, you will get in Illustrator the same rendering as 20% in Acrobat (but then of course, if you export the AI file to PDF, the 50% setting will appear much darker in Acrobat).

    This bug is obviously linked to a recent AI update. The rendering used to be consistent between AI & Acrobat.

    Attached:
    - Screenshot (.png) of the same elements in Adobe Illustrator (left) and in Acrobat.
    (unable to post AI & PDF sample files: blocks the post)

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is… more

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