Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
793 results found
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New user tutorial feedback
TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.
Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time,…
1 vote -
新規ファイル作成時、印刷に選択できる単位が少ない
デバイスの使用：
プロセッサ:Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
実装RAM：16.0 GB (15.8 GB 使用可能)
システムの種類:64 ビット オペレーティング システム、x64 ベース プロセッサ
Windowsの仕様：Windows 10 Home
バージョン：20H2illustratorのバージョン：25.2.3(64bit)
問い合わせの内容：
ファイルを新規作成時、「プリセットの詳細」のドロップダウンリストに表示される単位が少ない。
他の使用者のPCにインストールされているillustratorには、「cm」等があるのですが、私個人のPCにインストールしているものでは、添付資料の通り「cm」等がありません。これはバグなのでしょうか。1 vote製品フィードバックへのご協力ありがとうございます。 こちらの現象ですが、再現を確認できませんでした。 最新版（ver.26.0.2）でも再現するようでしたら、マシン環境によるものと思いますので、カスタマーサポートにお問い合わせください。 よろしくお願いいたします。 Illustrator チーム -
scan n cut link plugin
no funciona la función de scanncut en illustrator 2021, no aparece en la ventana archivo
1 vote -
尺寸問題
版本25.2.3，bug問題描述：畫2個圓形，比如直徑是50mm，水平對齊，間距設為10mm，這樣的話，全選2個圓形，尺寸應該是寬度110mm，高度50mm，显示正常；然後全選2個圓形，作旋轉90度處理，尺寸出現問題，寬度50mm（沒問題），但是高度顯示10mm（只是間距）；我試了一下畫橢圓、長方形、正方形，經過以上操作，沒有問題，只有正圓出現這個問題。請查看圖片。
1 vote -
.jpg error message
Trying to open jpg files to create virtual proofs for client & it is giving me following error:
the "tm19597-frt.jpg" is in an unknown format & can not be opened.1 vote -
Preview bug path
There's a bug in path preview. Illustrator shows me a wrong path corner. The path is correct. I have no border. There are not two path points over each other. If I print it out it's not visible. If I place the eps in InDesign, it's not visible.
1 vote -
Install dialogue 'remove previous versions' not working
Just updated illustrator on win10 desktop from Creative Cloud. Install dialogue checkbox 'remove previous versions' checked, but not uninstalled.
1 vote -
illustrator beta 25.3.0 password protected pdfs
I cannot open nor save password protected pdf files.
Macbook air M1, Big Sur 11.3.11 vote -
Guide sensibili, pannello laterale, chiusura dei singoli file
Sistema Operativo: MacOS Mojave Versione 10.14.6
Versione Adobe Illustrator: 25.2.3Le guide sensibili non funzionano nonostante siano abilitate nelle impostazioni, non si riesce ad allineare gli oggetti, o ad agganciare due punti, senza l'utilizzo obbligatorio delle normali guide.
Il pannello laterale ridotto molte volte non permette di aprire le singole finestre e costringe ad espandere il pannello o a riavviare il programma più e più volte.
Se si aprono più file contemporaneamente e se ne vuole chiudere uno solo li chiude comunque tutti indifferentemente causando non pochi problemi.
1 vote -
Pasting in front objects from groups
This is in latest version as of today's date. An annoying bug which was not present in older versions of illustrators and is reproducible:
Create two vector objects and group them
Duplicate this group (this is just to provide two groups, the problem exists across all groups of objects)
Use Direct Select (A) to select one object from within each of these groups
Copy (ctrl C)
Paste in front or paste behind will paste one object in front or behind and move the other selected object to that depth
Regular paste pastes two objects as expected.1 vote -
symbols cannot be changed when in a mask
I older version I could replace a symbol also when it was in a mask. I cannot do this anymore.
1 vote -
symbol shortcuts
some of the Ctrl + symbol shortcuts are not working suddenly
1 vote -
AI crashes when zooming on IPad Pro 12- April 2021
AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?
Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.
How do I fix this? I need to…
1 vote -
Incorrect file extension when exporting to *.png
Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.
The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path
1 voteThere seem to be a fix implemented, and this behaviour is presumably gone.
If you ever encounter anything like this again — please comment back.
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1 vote
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Title limit
Newest update of Illustrator won't let me save file name with more then 10 characters
1 vote -
Features we could easily do without
My idea is to limit the bad ideas. Such as "Invite to Edit." besides the fact that every good artist knows that design-by-committee yields bad designs all you have to do is send the file to the user you want to collaborate with! It's not a feature!!! We could already do it just fine and we didn't have to throw our intellectual property into a cloud which could be stolen or compromised by anyone at any time. The way Adobe's programs crash all the time do you think I'm going to entrust my clients files to your cloud? if I…
1 vote -
Las acciones no se guardan correctamente
He guardado acciones para reproducirlas, pero cuando lo reproduzco no aparece todo lo que había hecho, de que sirve guardarlo si cuando lo vas a usar el resultado no es el que estas esperando, por favor arreglen eso, me estarían ahorrando un montón de tiempo, muchas gracias
1 vote -
Relinks the wrong pictures
Ai wouldn't save, so I tried restarting my computer, since it last time recovered everything, but this time it totally messed everything up in the recovering file. Things were missing and it kept asking me to replace pictures which in the end were replaced with the wrong ones, even though I relinked to the new location for each picture. Now Ai just seems to be super confused about all the links.
1 vote -
Info panel not reporting all points coordinates in 2021
Previously, the Info panel reported the coordinates of any point that was clicked. In the 2021 version 25.2.1, when clicking on individual points in the same shape, Illustrator only reports the top left coordinate.
1 vote
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