Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
756 results found
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BUG - perspective grid - ground plane widgets disappear
The Left and Right ground level widgets DISAPPEAR when the vanishing points are adjusted moderately far apart. There seems to be no way to make them visible again, which makes it hard to move the entire perspective grid to another location.
1 vote -
BUG - perspective grid planes disappear permanently
If the grid cell size is adjusted -- while some planes are turned off (with temporary SHIFT-hide function) -- the hidden planes cannot be made to reappear.
Select Left plane. Hover grid tool over an intersection in Left plane.
Press SHIFT. The right and ground planes disappear.
Adjust cell size with diamond widget.
Now try to make right plane or ground plane visible again -- gone forever.
This bug seriously interferes with using the Perspective Grid tools.
1 vote -
I cann't turn off "Snap to point" while using Pen tool.
I turned off all snap functions, but when using the Pen tool, snap to points still happens. How i can turned off this function?
1 vote -
Resizing objects makes them taller instead of equal width and height
Quick update:
Adobe's senior support and dev have confirmed the issue does exists in the files we have sent them which uses this particular illustration. They believe this issue is due to the file being created in the older 32 bit version of Illustrator before the transition to the 32 and 64 bit versions of Illustrator and no longer scales properly as today's version is only 64 bit.
They have logged this as a feature request and but will not be categorized as a bug at this time.
Since 24.3, resizing certain complex grouped objects while maintaining the ratio using…
1 vote -
Simplify error
When there is typy to a path object, Path —> Simplify —> Convert to Straight Lines or ”Show Original Path” crashes all time when I use that command.
1 vote -
Can't Select Center Point of Symbol to Drag
After the latest update, I'm unable to drag symbols from their center point.
1 vote -
offset path doesn't work with simple shapes like a circle
OS: Windows 10
Illustrator CC 2020 Build 24.3 (64 Bit)
I can't offset any type of shape and do the "Ctrl + D" trick anymore
Steps:
1. Create a Circle
2. Click "offset path" button on the side menuI'm having problems with video attaching, so here's some snapshots
1 vote -
errors loading plugins on 2020 illustrator
Since i updated my Illustrator to the latest 2020 version, i get a list of about 15 or more plugins not loaded successfully...
i can open my project but then my work space is gone and all my drawing tools to the left are gone and i cannot do stroke, fill or shapes....my older version was working perfect... now my computer crashes every 15 min and i get errors of plugins not loaded when i start again....so frustrating i am about to cancel my membership.
i tried installing the older version i had and i still get the errors.
i…1 vote -
In the latest version cursor keys are now moving the selected objects/nodes 2 pixels instead of 1
Up until 24.2.1 if I selected an object or node and hit the cursor keys they would move 1 pixel in the direction of the key. Now all of a sudden they move 2. makes trying to align/tweak the position of objects/nodes really difficult and painful
1 voteThis often happens when we open Preferences and accidentally press Up or Down arrow key. The very first field focused in the dialog is Keyboard Increment value, and pressing an arrow makes it either zero (which turns into the smallest allowed value of 0.0001) or 2 (if you had 1).
Open Preferences and change the value back.
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Rotate lagging/hangs, whenever I'm in rotate tool and rotating lines or objects, sometimes I experience lagging about 1 - 2 minutes
it stucks on this cursor here(image attached), it will last 30 seconds - 1-2 minutes, been dealing with this for a long time.
Looking forward for the fix.
1 vote -
Selecting two objects adds millions of points to second path...
Adobe Illustrator 24.2.1 (and its predecessor) have a horrible feature which I assume is a bug. When selecting two separate paths (or even two separate text objects) using the Selection Tool or Direct Selection Tool, it seemingly adds millions of points to the second path. The points are not really added and don't actually exist, but they LOOK like they do, meaning it adds a thick blue line along it that looks ghastly and is completely off-putting. I can't use those versions at all and have had to stick to 24.1.3 which is the latest version to not do it.…
1 voteThe description matches with the fixed 'auto-keying' issue.
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Shape builder not working consistently for the same shape after being moved
I have a perfect tangent (generated by code) that will work in the top part of the attached file. The bottom part will not work for the shape builder tool.
Reflecting the shape or moving it might fix one or both of the bits, and allow them to be "shape built". It might also break the possibility of "shape building".
1 vote -
Lost Feature
Before the last update I used to be able to draw a square or ellipse then type the location I wanted to place it, X or Y. Now that is gone. Now I have to open another box "TRANSFORM" in order to place the shape exactly where I wanted it. Very inconvenient. If I at least had the ability to dock that box at the top it would make life much easier. It has been at the top for as long as I can remember. I often use this like a CAD software when I draw. The last update made…
1 vote -
Pathfinder Merge option creates a Trim and NOT a Merge
I am trying to merge two shapes using the Pathfinder > Merge option. Instead of creating a single merged path, the result is the same as a Trim. See attached before and after images
Both paths have the same fill, outline, and transparency properties. Neither path is part of a Group or Compound shape.
I have also shut down and restarted Illustrator and also my computer and still get the same outcome.
I can work around this with manual work, but this tool should be working.
Thanks for your attention to this issue :)
I am using:
:: Windows 10…1 vote -
0.1 degree tilt.
If you draw a square with the Rectangle tool, it is tilted by 0.1 degrees. The same thing happens with the Circle tool.
Is this a bug?1 vote -
Stroke widths sizes are appearing thicker
on a previous file, the stroke was at 1pt. When using this file in the new version (24.2), the 1pt stroke now says .0139pt and if you change to a 1pt stroke, it now looks like a 10pt stroke.
1 vote -
Selection tool issue
The selection tool is not showing its feature to select and resize the object or rotate the object. It's just simply moving the selected object and not increasing or decreasing the size.
Kindly help.1 vote -
Different line thickness in two different panels
The line thickness in the line panel is displayed accurately, however in the overall properties panel it is rounded up to a round number. As seen in the attachment, on the left is the line panel, displaying a thickness of 2,5 points of the selected element, whereas on the right the thickness of the exact same element is shown as 3 points thick.
1 vote -
Tools not loading
OS: Windows 10, AI version 24.1.1.3
Tool bar is missing since updating to 24.1.1.3. Can't seem to find a way to bring it back. Resetting preferences doesn't work too.
1 vote -
eyedropper not working
can't pick up colour
1 vote
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