Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
741 results found
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Pencil Tool - unknown error - Illustrator 27.5
Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.
5 votes -
Move (Enter) doesn't copy the first time it's selected
When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.
4 votes -
join tool crash
Join Tool Complete Crash!
It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!
4 votes -
I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.
I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...
2 votesThe problem got solved by enabling the bounding box back: View > Show Bounding Box (Cmd/Ctrl+Shift+B)
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knife tool missing. it is not there
Knife tool is missing
1 vote -
Free transform tool groups selected layers to one layer
When selecting several Layers and using the Free Transform Tool, Illustrator moves all these layers to 1 single layer.
I guess this is a bug or am I doing something wrong?5 votes -
Tools Panel bug
When I hover the mouse over the tools, a box opens to the right side but it is not showing the tool's features properly and is mixing with information about other tools. Please see the screenshot attached.
2 votes -
Eraser and smooth tools are not working
The eraser and smooth tools are not working. When I select eraser, either nothing happens or it draws a black line where I try to erase.
Nothing happens with the smooth tool. Also, there is no shortcut for the smooth tools.2 votes -
Auswahlwerkzeug reagiert verzögert
MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
Illustrator 2023Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.
Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
Siehe Video.Alle anderen Funktionen laufen flüssig ab.
Gibt es eine Einstellung oder so die ich…
2 votes -
Move tool not working
I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.
2 votes -
Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votesNo longer happens in latest versions
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White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Bug in pencil tool
My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.
1 vote -
Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable
This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
40 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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The pen tool isn't connecting anchor points on new shapes
When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!
2 votes -
Image Trace script does not recognize uppercase JPG files, only lowercase jpg
Ai v 27.2 (64bit) Windows 10.
Image Trace Script is not recognizing uppercase JPG file extensions, only images with lowercase jpg extension.
I have not tried the same for PNG vs png to see if it is also not recognizing upper vs lower case extensions.
The folder of images I was testing has mixed case JPG/jpg extensions. These images had been created in Photoshop.2 votes -
Pinch Zoom
Pinch zoom stops working after using it a few times, using shortcuts on the keyboard sometimes resolves the issue but now the shortcut 'zoom out' seems to not be working either. Having to go to the tool bar to zoom in and out slows down a project a lot. Hopefully this will be resolved soon, I have updated to the newest illustrator version in hopes it would fix it but it seems it's only made it worse.
Using MacBook Pro (2.6 GHz 6-Core Intel Core i7) IOS Ventura version 13.2
Illustrator V. 27.21 vote -
Zooming is broken when in the middles of creating a path
I am new to illustrator but have found that on mac if you use alt/option + scroll while using the curvature tool or pen tool, it wont zoom you immediately, it will do it afterwards. if you were to do it even a little bit it wouldn't happen until you are done with the stroke. once it activates its almost seizure inducing with how fast it zooms an unzooms. I don't know if this is a mac only issue or a software issue but it can not only be annoying but just outright time wasting. i use adobe illustrator version…
1 vote -
Illustrator 2023 often force close when drawing with the pencil tool
Illustrator 2023 version 27.2 freezes when I try to draw using the pencil tool for about 5-10 minutes with a pen tablet, and then immediately force close itself. and this keeps repeating several times and I even tried restarting my PC, changing the graphics performance for the Illustrator app to "High Performance", updating the latest drivers and software. but the problem is still not resolved.
I really need your help for this issue so that it can be resolved quickly. very annoying when I'm working and suddenly force close by itself.
additional information I use hardware: CPU AMD Ryzen 5…
3 votes -
Direct Selection Tool not working
I'm on a Macbook pro (macOS Big Sur version 11.7) using Adobe Illustrator 2023.
When using the direct selection tool and clicking on an object or path, the anchors don't show up and the object/path does not look like it is selected. However, if I run my mouse around the edge of the object/path then the anchors will show up when the mouse is hovered above it and I can select the specific anchor. However the handles don't show up.
What can I do to fix this?
I've tried restarting my computer and resetting my preferences but the problem still…3 votes
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