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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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169 results found

  1. Illustrator CC 2018 thinks the Creative Cloud Application isn't installed, can't access libraries in-app

    Trying to access Creative Cloud Libraries via the Illustrator in-app panel, shows message as in the attached image. I'm preeety sure CC is installed (as seen in image).

    Running:
    - Illustrator CC 2018 Ver. 22.1 (64-bit) (Latest)
    - Windows 10 Ver. 1803 (Latest)
    - Creative Cloud Ver. 4.6.0.384 (Latest)
    I saw someone mention graphics driver on a similar issue, GeForce Experience thinks I am on the latest driver.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  2. Windows 10: Libraries panel - item naming bug

    On Windows, Ctrl + Left/Right Arrow allows you to navigate text by jumping between words. If you use Ctrl + Shift + Left/Right Arrow, it will also select as you jump between words.

    The bug: In Illustrator, when typing a name for an item in the Libraries panel, if you try to use either of these shortcuts, it will also move the selected graphic on the artboard.

    Solution: stop sending any keyboard input to the main Illustrator window when typing a name in the Libraries panel.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Sorry we could not understand the issue. We do not support shifting between words using shortcuts but it should not be placing art on your file if you are in rename mode on the library panel
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  3. Grouped objects from cloud libraries have ungroup issue

    Hello
    I have observed for some time that i must do ungroup around 2 to 3 times of a group of objects until it will actually ungroup, this is not recent issue i remember it from other updates not sure when it happened or if this is normal.
    Can you fix please?

    2 votes

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  4. text libraries

    Hi, I am having trouble adding text to CC Libraries. It seems like you have to have Point Type instead of Area Type in order to add it correctly. It would be useful to be able to add both types of type.

    1 vote

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  5. Linked assets in CC Libraries render "file not readable"

    Having assets linked in CC Libraries renders the master AI file unreadable on another machine, despite being signed in on the same account. If I open the file on the original computer and collect it to a local folder, the file opens. This defeats the purpose of the Library.

    2 votes

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  6. Switching between color libraries

    When I am trying to switch between my different color libraries, it will not allow me to switch.

    I click and drag down to the library I want to switch to and nothing happens.

    1 vote

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  7. Symbols and CC Libraries

    So there is a bug with symbols being used in CC Libraries that I came across. If you place a symbol on something and apply a type of appearance effect, like a warp, you are unable to place or open up that file again in the CC Library. You will get an error that says "Can't open the illustration".

    2 votes

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  8. Libraries Panel does not activate even when I'm signed on

    1 vote

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  9. Library panel button "Add Content" Disabled

    When I have an object selected on the artboard, "Add Content" button is disabled on CC Library panel.

    Also, when trying to add from Swatch options menu, I use the checkbox and select my libray, click the "OK" button but no swatch is added to the CC Library.

    Illustrator version is 24.1 running on macOS Mojave 10.14.6

    0 votes

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