169 results found

1. Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

   Add colour theme to swatches from CC Library is not working, it only gives a pink swatch

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   8 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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2. Losing data saved in cloud

   I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.

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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team would require the access to the file to investigate this. Please send the link to sharewithai@adobe.com, along with the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/49956252)

3. Unable to place files from Creative Cloud

   After I place the file on one artboard, it says "file cannot be traced"

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4. Non-global swatches in cloud libraries don't retain names when added in new documents

   I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

   If it matters, my workflow is selecting the objects that need the new swatches, then clicking on the swatch in the libraries panel. I don't do the thing where you right click>add color to swatches. And there is no way for me to tell from the libraries panel if a color is global or not, so I can't just go through the panel and change the affected swatches.

   I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

   If it matters, my workflow is selecting the objects that need the new swatches, then clicking… more

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5. Perte de l'affichage des bibliothèque de "marque"

   Quand on supprime un élément d'un bibliothèque de marque (option stockage d'entreprise), la fenetre de bibliothèque se vide et aucun efaçon de la réafficher qu'en quittant et relançant illustrator

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6. CC Libraries don't retain Lab values of swatches

   If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

   The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it works fine. So why don't regular old swatches behave the same?

   Thanks

   If you create a color with Lab values in Illustrator or InDesign and add it to a CC Library, it will convert to CMYK in a new .indd doc and RGB in a new .ai file. We work in Lab 99.9% of the time, so this is super frustrating. We have a database of custom color mixes/names. It would save us a ton of time if we could use CC Libraries for this.

   The crazy thing is... if you make a rectangle with a fill of a custom spot color with lab values and save it as a Graphic, it… more

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7. Issue when removing asset from Lib CCEnterprise Storage

   Quand la bibliothèque CC est créée comme une "marque" dans le "Stockage d'Entreprise" au lieu du stockage personnel, et que l'on supprime un des éléments de cette bibliothèque, la fenetre de visualistation de la bibliothèque s'efface complètement. et impossible de reéafficher le contenu sans quitter et relancer le programme.

   A priori celà ne se produit pas avec une lib CC en stockage perso.

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8. TIF files from Adobe Libraries are not supported

   TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.

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9. Align art to pixel grid applied by default when adding vector images to CC libraries

   Steps to reproduce: Select a vector graphic in an Adobe Illustrator file and click the Add ("+") icon at the bottom of the Libraries panel. Choose "Graphic." (note: the Illustrator file containing the graphic does not have "Align art to pixel grid" applied.)

   Expected result: The newly created library asset should not have "Align art to pixel grid" applied.

   Actual result: The library asset has "Align art to pixel grid" applied.

   I'm forced to uncheck "Align art to pixel grid," close, and then re-open the library asset. This removes "Align art to pixel grid" about half the time.

   I'm on Mac OS 15.4, using Illustrator 29.3.1

   Steps to reproduce: Select a vector graphic in an Adobe Illustrator file and click the Add ("+") icon at the bottom of the Libraries panel. Choose "Graphic." (note: the Illustrator file containing the graphic does not have "Align art to pixel grid" applied.)

   Expected result: The newly created library asset should not have "Align art to pixel grid" applied.

   Actual result: The library asset has "Align art to pixel grid" applied.

   I'm forced to uncheck "Align art to pixel grid," close, and then re-open the library asset. This removes "Align art to pixel grid" about half the time.

   I'm on… more

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10. Cloud documents miss profile when downloaded

    Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.

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11. Adding cloud fonts is a terrible experience

    I click to use the cloud font and it should just download, it says it is downloaded and it is not. I have to remove it (which it doesn't show that it's on my system, it's a bug) and then re-add it.

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12. Libraries loading time ver 29.3

    Since update to 29.3 Libraries panel takes a bit of time to load, this was not an issue before as it was always available instantly when needed, now at start up it take about 30sec to load and once its loaded an you scroll down it rest still have to load, same as when scrolling back up.

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13. Paragraph style with bulletpoints doesn't apply bullets when coming from CC library

    When I make a new paragraph style with bullets or numbering in an Illustrator document, I would like to reuse that. When I copy the style to the CC library, and apply that in a new document: the bulletstyle or numbering is lost.
    Instead when I copy the textbox to the library, and place that in a new document, the paragraph styles behave identical to how they did in the original document.
    I would suggest to make an improvement there, and not break the functionality of the paragraphstyles when used in a proper way through the library.. For me this is a bug.

    When I make a new paragraph style with bullets or numbering in an Illustrator document, I would like to reuse that. When I copy the style to the CC library, and apply that in a new document: the bulletstyle or numbering is lost.
    Instead when I copy the textbox to the library, and place that in a new document, the paragraph styles behave identical to how they did in the original document.
    I would suggest to make an improvement there, and not break the functionality of the paragraphstyles when used in a proper way through the library.. For me this… more

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14. Can't add new items to my CC Libraries when working from home

    Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

    I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't add anything new? I can delete items from my libraries and drag and drop from these libraries into my documents but I am unable to drag into the library, add to library using the menus or use the plus signs at the bottom of the pallets as these are greyed out on my home Mac.

    Things I have already tried to fix this myself are: I have cleaned the CC app using the cleaner tool and re-installed it. I have removed the CC library from my system Library folder and it has been re-created by the CC app. I don't know what else I can do to fix this issue, any help will be greatly apprecieated.

    Thanks in advance. 🙂

    Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

    I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't… more

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15. Trying to Open Library tab, says page failed to load

    When navigating to the CC library panel, says "page failed to load"

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16. Alt-drag from a CC library to an artboard to create a linked object doesn't work reliably

    Really there should have been an option to keep the previous behaviour when you changed dragging from a CC library to create a linked rather than embedded object. However in the absence of this the workaround to get embedded objects must be reliable and it's not in Illustrator 28.5 64-bit Windows 11 Pro. This makes using CC libraries to store & share assets virtually unusable in the current versions when your workflows involve a lot of this.

    https://helpx.adobe.com/uk/illustrator/using/creative-cloud-libraries-sync-share-assets.html#linked

    — sometimes following the above actions correctly creates an embedded object.
    — sometimes following the identical steps still creates a linked object. Often I have to try the identical set of actions 5 or 10 times before an embedded object is created (that's about 10-20 clicks whereas with the old behaviour it was just 1). That's just for a single object. It's unbearable if you multiply this 40 or 50 times, and have to ensure your team is also doing the same.

    I can't spot any patterns from when it works correctly to when it fails (not specific assets, restarting Illustrator doesn't change it etc).

    Really there should have been an option to keep the previous behaviour when you changed dragging from a CC library to create a linked rather than embedded object. However in the absence of this the workaround to get embedded objects must be reliable and it's not in Illustrator 28.5 64-bit Windows 11 Pro. This makes using CC libraries to store & share assets virtually unusable in the current versions when your workflows involve a lot of this.

    https://helpx.adobe.com/uk/illustrator/using/creative-cloud-libraries-sync-share-assets.html#linked

    — sometimes following the above actions correctly creates an embedded object.
    — sometimes following the identical steps still creates a linked object.… more

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17. I'm using illustrator, why save files are shows in the last in cc?

    can you make pin option for file, and its more easy to access it

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18. Unwanted Artwork when placing a CC Library asset and when exporting as SVG

    I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
    Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
    I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
    Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
    https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
    https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661

    Movie enclosed

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    3 votes

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19. Creative Cloud Libraries — duplicated library asset not visible in filtered Libraries palette view

    When I have a search filter applied in the Libraries palette in Adobe Illustrator to show only assets whose names start with "icn", and I right-click to duplicate one of the filtered assets, the newly created duplicate asset does not appear in the filtered Libraries palette view. The duplicate is created successfully, but is not shown in the current search results. To see the new asset, I have to retype the "icn" search filter, at which point the duplicate becomes visible.

    Expected result:
    After duplicating a library asset, the newly created duplicate should be immediately visible in the Libraries palette, respecting the current search filter. So with a search for "icn", the new "icn" asset should appear in the filtered results.

    Actual result:
    After duplicating a library asset, the duplicate is created but is not shown in the current filtered Libraries view. The search filter has to be re-entered to make the new asset visible.

    When I have a search filter applied in the Libraries palette in Adobe Illustrator to show only assets whose names start with "icn", and I right-click to duplicate one of the filtered assets, the newly created duplicate asset does not appear in the filtered Libraries palette view. The duplicate is created successfully, but is not shown in the current search results. To see the new asset, I have to retype the "icn" search filter, at which point the duplicate becomes visible.

    Expected result:
    After duplicating a library asset, the newly created duplicate should be immediately visible in the… more

    2 votes

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20. Renamed asset does not change link name in the cloud link

    I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?

    Screenshot 1 from Ai:
    showing default name in Library window as "Artwork 1.ai"

    Screenshot 2 from Ai:
    showing renamed file

    Screenshot 3 from InDesign: showing the actual link is still listed as "Artwork 1.ai", but file in Library window says "rename-test"

    OS
    Windows 10 Pro, Version: 21H2

    Adobe:
    Illustrator 28.5 x64
    InDesign 19.4 x64

    I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?

    Screenshot 1 from Ai:
    showing default name in Library window as "Artwork 1.ai"

    Screenshot 2 from Ai:
    showing… more

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    4 votes

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