Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
794 results found
-
Illustrator compiling vectors into highly pixelated bitmaps after a save
In a file with many objects and groups, we've found a problem that keeps destroying our work - after we save a file, and then re open it, for some strange reason random parts of the grouped vectors become flat/rasterized and highly pixelated or bitmapped.
What is causing this issue please and is it fixable? It's destroying pieces of work that take a great deal of time.
1 vote -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3 Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
Cannot copy and Paste text from illustrator to mail or other programs
In the previous versions of Illustrator I could copy and paste text into other programs. Since I have updated to version 24.2.3 all attempts to paste text elsewhere result in an un-editable pdf. I found some ridiculous work arounds online, but it's serious affecting my work flow. I'm running Mohave 10.14.6. Tried monkeying with the clipboard settings to no avail.
1 vote -
The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
Transform pattern only: setting height/width to 0 crashes Illustrator
If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.
1 vote -
GreatCut 4
My GreatCut 4 software plugin for Illustrator was working great until your last update of Illustrator. Can you please fix this issue. Thank you.
1 vote -
Contour extérieur impossible sur du texte
Le réglage pour placer le contour de mon texte à l'extérieur est impossible à cliquer alors que d'habitude ça fonctionne
1 vote -
Illustrator freezes up every +-20 minutes, unfreezes after alt+tab
Illustrator (24.2.3 & 24.3, possibly previous versions too), freezes every 20 minutes or so. Sometimes it doesn't happen for an hour, sometimes it happens twice or 3 times in 10 minutes.
When I say freezing, I mean freezing as if crashing (where the application gets a white-wash and then Windows pops up a message with a crash report message). The only difference is it doesn't give the "application crashed, send/not send" message. It just stays frozen, even when clicking on the application repeatedly (what usually causes the program to freeze etc). When alt-tabbing to another application and back, everything is…
1 vote -
Copy / paste not working - breaks text formatting and usually drops any vector content as well.
Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.
Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…
1 vote -
Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying.…1 vote -
Show All
Option-Command-3 (Show All) key combination not working in Illustrator 24.2.3
1 vote -
Select Same Stroke Weight does not.
2019 iMac running OS 10.15.4, AI CC 23.1.1
Shouldn't "Select Same ***" actually select ALL the items identical to the one item selected? I am working on a master file for Nutrition Facts panels, and cannot truly select every rule that is of a particular weight. REALLY Frustrating!
1 vote -
Move Gradient nummerically / contrained
A new Gradient is always added to the center of a shape. Moving it is not possible, without changing the size / redraw it.
I would like to move the Gradient within a shape with the same methods that are available for moving other element (numerically, constrain, etc.)
1 vote -
Artboard moves when clicking in Recolor Artwork dialog
Using Windows 10 English & Illustrator 24.3.1 beta.
In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.
Steps to reproduce:
1) With an open document, select artwork
2) Open Recolor Artwork dialog
3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).Expected result: The artboard does not move
Actual result: The artboard moves downwards*** the artboard can be moved to the right…
1 vote -
Illustrator 24.2.3 crashes at exit, cannot see contents once 2019 file is opened, preview displays
Illustrator 24.2.3, cannot open a file for editing that worked fine in earlier version of Illustrator, probably CC 2019, to make a change. A preview is displayed before opening. Fortunately CS5 can open it, otherwise I would have lost a customer. After closing 24.2.3, it crashes about 50% of the time on any file I have modified. The CS5 versions of files being posted were produced by using CS5 to open the CC 2019 versions, although it complained that they were newer and might not have valid text attributes, and saving to CS5 format. The eps and TIF are used…
1 vote -
Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
Place - wedge in image appears and moving images is clunky
When I place an image, a wedge appears, and it only goes away when I lock, and then unlock the layer. If I start moving the image around again, the wedge appears again.
Windows 10
Illustrator 24.2.1 (64 bit)1 vote -
In Align I find when try to divide something evenly it become one, then try to get a point to align with each other it shot of the page.
Align is not working as before some features are producing undesirable effects.
1 vote -
Bug avec Catalina + cintiq 27HD + illustrator
I've been working for 3 years with Illustrator on a Cintiq 27HD and so far it worked perfectly.
I changed my old Imac (high Sierra) for a Macbook Pro on Catalina in june, and i work with the last version of Illustrator. I specify that my new Mac is clean and was installed by a professional, and that the MacbookPro is new. So there are no old files that could disturb the system.
I now encounter a bug on illustrator which is triggered after about fifteen minutes of handling illustrator (I work with the express key commands of the cintiq),…1 vote -
Unable to use 'Place...' command in Adobe Illustrator v24.2.1
MacOS Catalina 10.15.5
Adobe Illustrator v24.2.1- Select 'Place...' from File menu
- Wait for browse window to load
- Nothing happens
- Unable to place a file on the artboard
1 vote
- Don't see your idea?