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Rotate tool Alt click and Wacom tablet

Hey :)
I use illustrator CC 2017.

I use my Wacom intuos for almost everything since it is easier and I am comfortable to it than using mouse.

I use Rotate tool to copy objects in circle with a center point.( Select Rotate tool, Hold Alt and click to choose the center of the object) .

When I use wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
I have used it in multiple computers and with other wacom devices too. I am not sure if its a bug, but it would be really great if you could fix it :)

Regards,
Arun

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  • jeet commented  ·   ·  Report

    it's not yet solved , I am using illustrator 24.3

  • Marcello Magnani commented  ·   ·  Report

    "Had to use my mouse instead of my tablet to use the rotate tool without causing a complete crash."

    Same for me.

  • Anonymous commented  ·   ·  Report

    Had to use my mouse instead of my tablet to use the rotate tool without causing a complete crash.

  • Aicided commented  ·   ·  Report

    I solve the problem by unchecking the GPU performance

    edit > preferences > performance

  • Virginia Harwood commented  ·   ·  Report

    Steven Bernard
    That did not work either. In fact, Illustrator just basically froze. I had to terminate the program from the Task Manager.

  • Steven Bernard commented  ·   ·  Report

    One thing I actually discovered yesterday is, when you alt-click, click outside the Illustrator window onto your desktop and it makes the window pop-up. At least it did for me

  • Virginia Harwood commented  ·   ·  Report

    Munim Hussain - I am using AI2020 also, with a Wacom Cintiq - your suggestion did not work for me.

  • Munim Hussain commented  ·   ·  Report

    A solution that works for me is that you press alt after clicking instead of before clicking and that pretty much works like magic. I don't have to uncheck my GPU rendering or fiddle with any other settings. I'm using Adobe Illustrator 2020 and a Wacom Intuos. I hope this helps.

  • Daniel commented  ·   ·  Report

    Still the same for me in CC20. Having a mouse plugged in for the sole purpose of doing an alt+click action with rotation tool in AI seems like...?

    Windows 10 64-bit + intuos pro pth-660 + Illustrator CC18, CC19, CC20... CC21?

  • Anonymous commented  ·   ·  Report

    illustrator CC2020,24.0.2
    windows10 Pro ver1909
    intios5 driver6.3.37-3

    Not fixed！(# ﾟДﾟ)

  • Marcello Magnani commented  ·   ·  Report

    "Outline mode doesn't work for me, only CPU mode"

    yes. same for me.

  • Anonymous commented  ·   ·  Report

    Hi guys. Same problem here. Windows 10, Wacom Intuos Pro 2017, Illustrator 24.0.2

    I saw you guys use a lot the rotate tool. I never use it. Just try transform effect instead and play with the move values.
    I have a shortcut on transform effect set as F4.
    Check the preview mode and do your mods live.

    What does mind me is the reflect tool that I use a lot. It has the same issue as the rotate tool. Outline mode doesn't work for me, only CPU mode.

    Transform effect works also for replacing the reflect tool.

    Hope that helps.

  • Anonymous commented  ·   ·  Report

    Illustrator 24.0.1. WIN10. Wacom Cintiq (latest driver 6.3.38-2):
    Bug persists on Rotate tool. If you want to choose another center of rotation, the center point sticks to the cursor/wacom pen. No ESC or ENTER cursor helps except clickin wild with the mouse. At some undefineable point the rotation point leaves the cursor. Otherwise you have to close the software and restart the app. You can move the point of rotation with the Mouse (which is stoopid when using a Wacom Cintiq). If you want to rotate the object with the mouse and copy it, it is just working once and not a second time (move curser to desired position, duplication-icon apears on cursor, drag, you get a copy, move the curser twice to desired position, no duplication-icon appears). You have to press CRTL-D after getting the first copy. But than you have just a fixed degree of rotation and are not free and choosing another. So, this is not working.

    Next thing "Free transform Tool". You can´t drag a desired object and copy it at the same time by using an alt key.

    Those bugs are persisting since two years.

  • Anonymous commented  ·   ·  Report

    Illustrator 2020 still has this problem. It's been a problem for me for years. Only fix I know is to rotate with the Free Transform Tool (E) instead.

  • rihaan commented  ·   ·  Report

    This has plagued me for a long time and it's very frustrating! I plug a mouse in just for this operation.

  • Chris commented  ·   ·  Report

    This still appears to be an issue, I thought the 2020 update would have got this? Totally disrupts my workflow.

  • Glhrmarques commented  ·   ·  Report

    I had the same issue using Illustrator 2019, but the only way that I found to stop the center point floating was to use the touch on my Intuos Pro. By the way, I have a Wacom One too, and for that was necessary to use the mouse.

  • Elena commented  ·   ·  Report

    Had the same issue, contacted support three times. Second time support suggested turning off the GPU check under performance properties tab; problem resolved, but another problem appeared, where the anchor point don't stick, but the whole thing still sticks and lags and freezes, when I try to shift-rotate stuff, only when using wacom. I;m with windows 10 and I think this won't happen with macOS. Zero help with support for the second issue.

    Oh, and did I mention Photoshop support suggested me contacting Wacom support, which I couldn't reach - basically the axis photoshop - wacom - windows is really skewed.

  • Virginia Harwood commented  ·   ·  Report

    I am having the same problem. It appears as though this issue was acknowledged by Adobe in April 2019...should it take this long to fix it?

  • Steven Bernard commented  ·   ·  Report

    Having exactly the same issue. Switching to CPU render is not an option. I have a 4k screen and using CPU results in laggy screen. When I do alt-click on any tool it takes up to 30s for the dialog box to appear when using Wacom pen. Works fine in wireframe mode or when clicking with mouse. This really needs to be fixed ASAP

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