'This file has been modified outside Illustrator' message when saving into a cloud managed folder or onto a network drive
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Anonymous
commented
I am getting this issue when I am saving to a Google Drive linked folder. Adobe CC latest version.
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Ian
commented
Issue occurring here as well since High Sierra update, on multiple iMacs. Files being worked on are local (saved to a variety of folders such as Desktop and Documents) and dropbox is not in use, nor are iCloud Drive or Google Drive. One of the iMacs in question has been upgraded multiple times as new OS updates are available, while the other recently had a hard drive replacement and was set up fresh with new installs of all CC apps.
Any updates from the Illustrator team on if this has been successfully reproduced and is being worked on would be much appreciated. -
Meg Long
commented
Also it's happening even with files that are not (and haven't ever) been saved to Dropbox. Files just saved in my Documents folder.
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Meg Long
commented
I am having this issue as well after upgrading to High Sierra.
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Remie
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Are you guys working on fixing this? Obviously, a large number of users are experiencing it. High Sierra is at fault. I have 2 iMacs, and neither were affected by this problem until the upgrade.
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JamesProvost
commented
I get this popup every time I save to a location that is synced with Dropbox.
This popup never appeared in previous versions of Illustrator.
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Bill
commented
Do yourself a favor and drop Adobe software. At my graphics design company we switched to Affinity Designer and Affinity Photo a year ago and we love it. A one time fee and no monthly payments. The idea that you need to use Adobe software to be a PRO, is ridiculous. Affinity products are for PROs.
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JamesProvost
commented
This bug should be a priority if you consider Illustrator professional software.
Professionals use cloud and sync services. Professionals use backup services. If you keep treating Illustrator like a hobby, professionals will use other software.
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David
commented
I started receiving this same message today I just started a new Illustrator file and an hour into my illustration it started appearing. I only have this file saved on the desktop. I'm running the latest Mac OS.
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Thomas Böttiger
commented
Funny thing is: Photoshop and InDesign do not produce this error message (running latest CC versions and macOS 10.13.3). So there seems to be an Illustrator-specific way of checking the timestamp or permissions on APFS.
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Dan
commented
I started receiving this error once updating to high sierra. I've noticed it happening when saving to my local creative cloud folder as well as my external SSD hard drive. It happens even when I don't edit the file on a separate computer but after I make changes and save numerous times within one sitting.
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Eddie Walker
commented
After playing with it a bit more, I think I might have gotten it to stop.
I Save As>replaced the file with same name>As Illustrator...but I made sure in the Illustrator Options window under optionsCreate PDF Compatible File was checked...nothing else was checked.
I noticed before that Use Compression had been checked and Embed ICC Profiles had been checked....so I save with them un-checked.
Seems to be working fine now. -
Eddie Walker
commented
I am getting the same message and I am not working from a separate sever... the files are on my hard drive – even on my desktop.
Seems that I can alter once, Save... no problem. Alter a second time, Save.... message starts. No matter what is done. Even went as simple as Open, click on object, move with down arrow once, Save....OK; Click object a second time, move with down arrow once, Save.... message comes up.
Very frustrating. -
gabriella
commented
same issue, never had this show up before. macOS high sierra 10.13.2, iMac 27" , 32GB, NVIDIA GeForce GTX 780M 4 GB. Files are inside drop box folder, but that was never an issue, used to work perfectly.
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Anonymous
commented
Well, I take back saying that turning off the icon preview worked. I started getting the error message again yesterday with it turned off, so that isn't the solution.
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Christine Tierney
commented
Same issue. Here's my environment:
Started happening on my MacBook Pro (early 2015 model) after upgrade to macOS High Sierra.
I save to a Dropbox folder, and have since I started working on this computer. No issues since thenI also have a MacBook (mini Mac) that I noticed the issue on a few months back -- running macOS High Sierra (upgraded there earlier than on the MacBook Pro). Also saving to (the same) Dropbox folder system.
As such, I'm assuming its something with the OS.
Running CC on both computers, and Applications update regularly.
Does not happen in other Adobe products, only Illustrator.
I've tried:
- Turning off "handoff"
- Turning off "icon preview" (per suggestion below)I'm open to being contacted for further testing!
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Anonymous
commented
I have had this problem since upgrading to High Sierra, too. Someone in this thread suggested turning off "icon preview" in the Finder (View>Show View Options). This seems to have worked for me, BUT it is super annoying to me to not have the previews for files I've saved to my desktop. Please figure out how to fix this so the icon preview can be turned back on.
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A. F. Cathalifaud
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Hello. I JUST upgraded from OS X Sierra to HighSierra last night (Jan 21). This afternoon (Jan 22), I'm using Illustrator for the first time after the upgrade. No problems at all until I hit Save and immediately get the message here reported (one I've never seen before today). I am saving to a USB external drive, just like I've done hundreds of times before without any odd error messages. The message pops up only after a couple of saves. If I restart Illustrator the message does goes away but for a while only.
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Anonymous
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@ashutosh, I am getting this error using and I am using a Dropbox folder for file storage. A Dropbox conflict certainly makes sense. I'm using AI 22.0.1 Mac. It was also happening before I upgraded to CC2018.
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Anonymous
commented
Same. Saving to desktop. Illustrator CS6 (v16)