Units not appearing when trying to re-size an artboard
Bug - units not appearing when trying to manually re-size and artboard
Your version of Adobe Illustrator - 22.0.1 (macOS High Sierra v10.13.1)
The steps you were taking when you experienced the issues - Trying to manually re-size an artboard since upgrade to High Sierra
Your expected result - units to appear
Your actual result - units not appearing
Side by side expected/not expected results.
jo
shared this idea
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Please see if Snap to Grid is on in your document? If yes then try turning that off and try again.
Otherwise follow below steps :
> Click on finder , when you will click on finder on mac at the top you will see an option as “Go”
> choose Go > Go To Folder
> In go to folder , type ~/library
> choose application support/Adobe/rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator21Settings.old
> go back to library folder where you got application support folder and scroll down
> Open the Preferences Folder rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator22Settings.old
Thanks
Nitish
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jo
commented
Also, did try the Snap to Grid option but it did not work.
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jo
commented
I do not have the Illustrator22Settings folder.