Screen Problems
Hi, There.
I use Illustrator CC 2018 and my OS is Win10 64bit.
Graphic Card is NVIDIA GeForce GTX 1050Ti.
My illustrator have a problem comes up.
The problem is when i drawing or moved object and that gray is what breaks my screen.(like a images.)
I checked GPU Performance of illustrator Options.
but, This problem is over and over again!
Could you send me an email with the details?
![](https://secure.gravatar.com/avatar/12ecb20f20d796471d274d3ef42a3213?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
unfortunately we have not been able to recreate the problem on our machine with similar configuration.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
some additional suggestion: You may want to keep your memory free by reducing the number of undoes – last 200 edits in memory may be too much of data in memory that you may not need ever.
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Look closely at your document caption/tab. It says that GPU preview is still on. You should apply changes, I guess. If it doesn't work, try to change preview mode in View menu.