Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects
as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.
Files are saved with Create PDF compatible File ticked.
I have also tried resetting the Adobe PDF joboption settings.
So right now I have 2 AI's installed just so i can continue working with my files.
macOS High Sierra
version 10.13.6
dok
shared this idea
Ratchakrit Klongpayabal posted the below solution to fix this issue.
How to stop .tmp$$$ when export .png File from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
1. Go to Avast Antivirus user interface.
2. Select the protection tab.
3. Select ransomware shied.
4. Protected folder by Avast Ransomware shield will appear.
5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
6. When you select, the message of the selected folder and "Stop Protection" button will appear.
7. Click stop protection.
after this procedure, you can export .png file or else and preview it as you please. Please try...
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Allen
commented
HUGE problem with 24.2 - Appears to save, but just creates a TMP file and DOES NOT SAVE. This starts happening randomly after working on several files.
I just discovered that 7 hours of high productivity on 52 files went unsaved. I now have 52 TMP files.
This needs immediate attention!
Can the TMP files be recovered? Or are they just working storage?
Windows 10, 64bit. Plenty of hw resources.
Allen
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Tommi Koski
commented
Not saving when made changes and saved, have to seve new name or different place. It seems that its saved but not.
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odon garcia
commented
Same here
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Anonymous
commented
Same problem for me. It's kinda annoying, especially because it creates so many temp files for one project.
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dok
commented
@Neworder CR - your link didn't work for me. Did that initially (mentioned above - resetting Adobe PDF joboptions) and i still have the issues.
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Neworder CR
commented
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Isabel Vera Gonzalez commented
Same problem here, Help :(
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Neworder CR
commented
Exactly same problem here!
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dok
commented
This happens to me too. Also can't see a preview of the file and can't import the files to After Effects.
Working on Mac High Sierra. -
Grace
commented
I've just updated to Illustrator 2020 and whenever I save a file it creates a heap of tmp files in the same folder. Wondering if it's a glitch or if I can somehow change this in the settings?