macOS Mojave 10.14
27in, late 2013 iMac
3.4GHz intel core i5
16 GB 1600 MHz DDR3

Illustrator V23

Getting "Can't finish previewing." Message, everything goes to outlines can't make new document or open any files says out of ram.

Only program running is illustrator. Happens about ever 15 to 20 minutes. I have submitted numerous error reports.

Same issue. Illustrator 23.0, masOS Mojave version 10.14, iMac Retina 5K, 27-inch late 2015.

Randomly, about once every few hours the preview stops with the error "Can't finish previewing.".

Win10 user... after AI23 update, constant AI freezes and crashes. I can't get 3-5 minutes through working on a file where this doesn't continue to reoccur. Same issues as everyone else has been reporting. weird screen redraw stuff happens, then AI flips to wireframe mode and locks up. Usually followed by a crash, sometimes, it;s hung up in a process that never resolves. I've turned GPU rendering OFF in my preferences, still experiencing it. PLEASE RESOLVE ASAP, it's killing my work productivity.

Hello everyone. I will have a connected meeting with Adobe staff to try reproduce the crash. Later this afternoon or maybe tomorrow morning (CET). I'll keep you posted ...

I've been experiencing the exact same things as well after updating.

I've been experiencing the exact same things since updating.

1. High Sierra (macOS 10.13.3) with 16GB RAM.
2. While working on Illustrator It automatically convert my artwork into outline mode and showing not enough memory (RAM).

i use windows 10 and getting the same type of crash

Since upgrading from CC 21.1.0 (2017) to CC 23.0 (2019) I am getting constant memory errors, including "Can't finish previewing." and "The operation cannot complete because there isn't enough memory (RAM) available.

This issue is new to 23.0 and wasn't there in 21.1.0.

I'm on an i7 iMac 5K with 32GB RAM running Mac OS 10.14.

Going to have to downgrade back to 2017 until this issue is resolved.

Same issue. Came out after 23.0 update. High Sierra. Mac Pro (Late 2013).

I have exactly the same issue, please let me know if there is a way to fix it!

Me too. And it is very frustrating to have to keep saving, quitting and reopening my work files.

Same issue. Coming more and more frequently. Basically nothing on the artboard and same bug.

Updated to Mojave. Still getting the error.

Updated to v23.0. Encountering same error.

I am getting this consistently as well. I had zero problems with the previous version, but I get this about every 10 minutes using 23.0. I've tried all kinds of things (quitting all other apps, making sure scratch disks are set correctly, etc.) No avail. I think there is a significant bug here. Only solution is to quit and relaunch Illustrator.

This issue also may have something to do with server access. When I'm connected to my work server, the issue persisted. After I disconnected, I haven't had the error occur even once. I'm wondering if Illustrator is looking at network access for something.

Just now, however, the same error occurred. I can only say that it took much longer for the error to occur this go-around. Still persists, though.

Thanks, Anon. I'm not settling yet, we'll see if it fixes after installing Mojave. Thanks for letting me know it's still not working for you. I'll stay alert for the issue.

I'm using Mojave and the problem is the same.
"Can't preview...outline view...Crash!"
First time it happened it was "Not Enough RAM" I have 128GB.
It happens a lot while working with type. Using Latest FontAgent.

Apparently, this bug only occurs for High Sierra users. I didn't realize there was an OS update to Mojave. Fellow co-workers are telling me that error DOES NOT occur when using macOS Mojave. So I'm updating now.