Annoying Flickering Cursor when Photoshop is open
This is still an issue with the latest releases of Illustrator and Photoshop. We shouldn't have to close Photoshop to have the behavior disappear. See my screen capture today attached or on Box.com: https://nic.box.com/s/hemehrwzo9fm0ye3evst9ma41x908ipp
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Anonymous commented
Still happening after many years - brand new Mac Pro with lots of RAM and the latest install of Adobe CC.
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Anonymous commented
Please fix this. I have upgraded to a brand new Mac Pro 2020 and the first software installed is Adobe CC... nothing else is on here and I have exactly the same problem that's been bugging me for years. If anything it's worse on this new kit. Do a bit of work in Photoshop then try to use Illustrator or InDesign and the cursor flickers (e.g. changing state from pointer to hand) making both programmes unusable. I shouldn't have to hide or close Photoshop whenever I need to work in Illustrator (or InDesign).
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Anonymous commented
I am surprised this isn't fixed yet. It's a well known bug which has been around for many years.
It's been bugging me since 2012 and I thought maybe my old 2009 mac with 16gb ram was a factor, but no... I have just upgraded to a 12 core Mac Pro 2020 with 160gb ram. I pay for all the latest Adobe software so it's not my equipment at fault.
The old hack is to hide Photoshop if it's open in the background but this doesn't always work.
Both Apple and Adobe are aware of this bug but no attempt seems to have been made to fix it.
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Théo Barraud commented
I just updated to Big Sur (11.1) and the cursor in illustrator flickers. To be precise, when it's not moving, it return to the default macOS cursor (causing the flickering effect).
I have uninstalled and re-installed it with no effect. And tried disabling the GPU rendering also with no effect.
(I use a MBP 16" 2019)
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ryder ripps commented
this is an issue with both illustrator and indesign.. if photoshop is open your cursor will flicker in these apps, until you close photoshop the problem remains.
Cursor looks like this: https://www.youtube.com/watch?v=jJzysLNOS2c
Problem also documented here: https://community.adobe.com/t5/illustrator/cursor-flickers-in-illustrator-2019-when-photoshop-is-open-on-mac-mojave/td-p/10403650?page=1
This has been a problem for YEARS
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Someone75 commented
Great NO answer for 1 year. Thanks a lot Adobe! Your Software is not working with an iMac Pro!!!
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Someone75 commented
I can reproduce it in Illustrator 24.3 still! It really sucks. Working with 5k screens and a flickering cursor. so annoying...
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Thomas Jung commented
System Infos text file is here: https://shared-assets.adobe.com/link/f6612853-8062-4b70-6434-a2feeca35e50
I can't upload any attachments, don't know why. -
Thomas Jung commented
So when I open Photoshop in the background, which is the case all day long, the cursor in Illustrator starts flickering. This makes working with Illustrator a lot more tiring, because you automatically concentrate more on which cursor transformer is active.
I work on a MacPro 2019 and OS X 10.15.6 Catalina. VegaPro II Duo as a MPX module. 48 GB Ram and 1TB SSD.
How can I get rid of this problem, except that while using Illustrator I always have to close Photoshop completely. It is difficult to implement from workflow to close Photoshop completely all the time.Youtube:
https://youtu.be/8U4s82SWhIA -
Someone75 commented
I deals with Retina display and setting the UI to very small. Even if one sets GUI size to "normal" which is quite too big for a retina display the flickering ist will appear. Deleting all prefs does not solve anything. Great Adobe! Not support for month...
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Someone75 commented
After it was gone for a while with the newest release the old bugs are back. Would you ever recommend Adobe: No.
Flickering mouse will begin while Photoshop and Illustrator are opened the same time on OS X Mojave, so annoying. The only program where this happens!
Great work Adobe, congrats. -
Someone75 commented
Cannot use Illustrator with retina display while Photoshop is openend in Mojave! Cursor keeps flickering
- There is not 3rd party plugin installed
- have to use UI scaling as I use a RETINA display
- adjust cursor size is not activated. -
Anonymous commented
Bug Report -
macOS Mojave. Illustrator version 23.0.6
Closing Photoshop window entirely will fix this problem, but is frequent.
Bug present for months. -
Anonymous commented
Also having this issue. Not solved by shutting off Ps or by restarting.
As I try to drag a marquee or create a shape, the left click "releases" and drops the action I was in the middle of.
I have found it also happens in Ps as well. -
Jay Scheuerle commented
I've had the jittery Illustrator mouse and never made the connection with Photoshop, but I closed it and Illustrator smoothed out. Not a fix, but at least a direction. Thanks!
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ritika patel(Illustrator team) commented
Hi,
Apologies for the inconvenience caused. Can you please let me know if its happening with the latest Illustrator release as well. Please send across you system details ,that may help us to reproduce the issue .
Regards,
Ritika
Illustrator team -
arleigh commented
When photoshop is not the active application, but is open in the background, tell it to sleep )or whatever the correct jargon is), so that the selection tool or direct selection tool is not annoyingly jumpy/jittery in illustrator.
Mac OS 10.13.3 AI 22.1 PS 19.1.2
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Anonymous commented
How much longer will we have to deal with this super annoying and distracting problem? My patience has tapped out after at least 2 years of dealing with it.
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Anonymous commented
Same here, it's really annoying.
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Anonymous commented
70% of the times I used to use Illustrator CC 2017 my cursor used to flicker extremely fast switching from the tool I have selected to the default black pointer. With CC 2018 looks like it's 100% of the times.
It's very annoying especially when I have to make accurate selections.