Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled
By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!
Apple has seemingly fixed the problem with their MacOS version. Please update to check if this get it resolved for you.
Comment back if it still happens for you with MacOS 14.1.1 update installed.
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Jens commented
Photoshop the same...
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G commented
After updating Sonoma 14.1 clicking on toolbar or panels switches to Finder, as if they were transparent (click through).
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birscherl commented
In Sonoma 14 everything was fine, the problems started with Sonoma 14.1
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Jeronimo commented
In my case, similar problems started in Sonoma 14 and Adobe Illustrator 27.x (latest v27) and now Sonoma 14.1 and AI 28. It got worse after upgrading to Sonoma 14.1 and AI 28.
Please see the discussion I sterted:
https://community.adobe.com/t5/illustrator-discussions/unable-to-click-in-transparent-area-of-panels/m-p/14187331#M385420 -
Özcan Sürmeli commented
After updating to Sonoma 14.1, I have the same problem in both Illustrator 28 and Photoshop 25.1. When you click on the toolbars, it goes to the desktop. I'm using Mac Studio M1 Ultra.
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Another 'Sonoma fails clicks' bug reported here:
https://illustrator.uservoice.com/forums/601447/suggestions/47418599
Please check if anything similar happens for you. -
Jeronimo commented
In Adobe Illustrator 27.9 and 28.0 (also in Photoshop) on macOS 14.0 and 14.1 I'm unable to click in transparent areas of panels.
The macOS Sanoma 14.1 update makes it worse: now when I want to click a tool or click the toolbar itself I switch to the desktop as if the toolbar isn't there at all.
As this affects multiple users, also see the Adobe discussion here: https://community.adobe.com/t5/illustrator-discussions/unable-to-click-in-transparent-area-of-panels/m-p/14188809/page/2#M385507
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silk-m commented
Please do the same thing as with Photoshop. The second monitor’s panel must be separated.
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Arthur commented
I have my panels set up on a second monitor. Since the latest update, the monitor where all my panels are is not accesible. In other words, I cannot click in the spaces between the panels where the desktop or another application may be visible, and switch to the desktop or that application. It’s as if there is a layer under the panels that is shielding anything under it. This is true on all three of my computers (2 Mac Studios with 3 monitors each, and one MacBook Pro with an external monitor).
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birscherl commented
Same problem her since macOS 14.1 on an Intel iMac as well as on a Mac Studio M1. This affects Photoshop also! Only using the "Anwendungsrahmen" (German) allows to work with Photoshop and Illustrator. Please fix asap.
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Faro commented
I have the same problem as well. It started to happen for me since the Update to macOS 14.1 Sonoma in the latest version of Illustrator 2024 (27.6). MacBook Pro 16 inch 2021.
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Nico commented
I do have the same exact problem. It happens for me since the Update to macOS 14.1 Sonoma in the latest version of Illustrator 2024 (28.0). I am not the only one and there is a lively discussion about it over in the Adobe Community Forum. https://community.adobe.com/t5/illustrator-discussions/unable-to-use-toolbar-in-illustrator-after-sonoma-update/m-p/14187799
Adobe Photoshop is also affected, surprisingly not InDesign.
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Marco Camani commented
Dear all, unfortunately, having all the panels open, I noticed that if they are anchored together the problem persists. By detaching them all one by one you can get around the "bug". Let's hope Adobe fixes this problem. Good day
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Marco Camani commented
With the steps you recommended, everything was solved. Fantastic! Thank you and good day!
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silk-m commented
The link below is for Photoshop, but you can also use the tool in Illustrator by performing the same steps.
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Susumu Iwasaki -
Chris commented
After updating to the new illustrator 2024, the toolbar is not working. I am using illustrator with out application frame. With the frame, it works but with out is not working.
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Akshay Varshney commented
Everyone, We are able to repro this issue. We are working on fixing this issue.
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Marco Camani commented
Dear Sirs By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!
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Jens commented
When the Application Frame is turned off, the Toolbar is unresponsive. Clicking on a tool with the mouse doesn't activate the tool; instead, it jumps to the desktop. Occurs on Mac OS Sonoma.
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Sean, which version are you using, Beta or the main release?
Do you have any third-party plugins installed?
When did it start happening?
Does it happen for your custom toolbar or one of standard ones?
Are you able to create e new toolbar?
Have you tried to reset Preferences? (here is an instruction: https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences)