Repeatedly unable to create New Files
After a few hours of running illustrator at work, it will come to a point where I cannot create a new file. Ctrl+N won't open the window. File > New... won't open. Clicking New File in the home page won't work. I have to close illustrator and reopen it. It happens at least 3 times a day and is quite frustrating. I've tried resetting my preferences and reinstalling illustrator, but it continues to happen.
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Audri, if you go to Preferences > General and check 'Use legacy "File New" interface' — does the dialog appear when you try again?
Just to understand if Ai fails completely to create a document, or is it only the modern dialog misbehaves.