1201 results found

1. SVG import bug: patterns import incorrectly

   This pattern (from the MDN page) imports visually incorrectly (see screenshot):
   
<svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
<defs>
<pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
<polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
</pattern>
</defs>
<circle cx="50" cy="50" r="50" fill="url(#star)" />
<circle
cx="180"
cy="50"
r="40"
fill="none"
stroke-width="20"
stroke="url(#star)" />
</svg>


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2. SVG import bug: SVG parser is (incorrectly) dependent on <defs> order

   The SVG spec recommends but does not require <defs> appear at the top of the document (before elements that use them).

   This SVG, from the MDN patterns page, imports visually to Illustrator (albeit incorrectly):
   
<svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
<defs>
<pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
<polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
</pattern>
</defs>
<circle cx="50" cy="50" r="50" fill="url(#star)" />
<circle
cx="180"
cy="50"
r="40"
fill="none"
stroke-width="20"
stroke="url(#star)" />
</svg>


   If I reorder the <defs> to the bottom, which is still valid SVG, it does not import anything visual at all:
   
<svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
<circle cx="50" cy="50" r="50" fill="url(#star)" />
<circle
cx="180"
cy="50"
r="40"
fill="none"
stroke-width="20"
stroke="url(#star)" />
<defs>
<pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
<polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
</pattern>
</defs>
</svg>


   The SVG spec recommends but does not require <defs> appear at the top of the document (before elements that use them).

   This SVG, from the MDN patterns page, imports visually to Illustrator (albeit incorrectly):
   
<svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
<defs>
<pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
<polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
</pattern>
</defs>
<circle cx="50" cy="50" r="50" fill="url(#star)" />
<circle
cx="180"
cy="50"
r="40"
fill="none"
stroke-width="20"
stroke="url(#star)" />
</svg>


   If I reorder the <defs> to the bottom, which is still valid SVG, it does not import anything visual at all:
   
<svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">… more

   2 votes

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3. My files are not saving

   Whenever I save a file it says it was saved on my desktop, but when I go to find it later its not there, like it didnt save or never even existed. I was recently working on a few files and I saved them all, but when I opened the app again only five opened, more then 70% of my work was lost and I dont know why.

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   Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. SVG import bug: fails to import shadows exported from Figma (using filters)

   Examples (all of these should render drop shadows or inner shadows, but import as plain circles without shadows):

   Drop shadows:

   <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
   <g filter="url(#filter0_d_0_3)">
   <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6"/>
   </g>
   <defs>
   <filter id="filter0_d_0_3" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
   <feFlood flood-opacity="0" result="BackgroundImageFix"/>
   <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
   <feOffset dx="27.9167" dy="39.0834"/>
   <feGaussianBlur stdDeviation="5.58335"/>
   <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25 0"/>
   <feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow_0_3"/>
   <feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow_0_3" result="shape"/>
   </filter>
   </defs>
   </svg>
   

   <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
   <g filter="url(#filter0_d_1_8)">
   <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6" shape-rendering="crispEdges"/>
   </g>
   <defs>
   <filter id="filter0_d_1_8" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
   <feFlood flood-opacity="0" result="BackgroundImageFix"/>
   <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
   <feOffset dx="27.9167" dy="39.0834"/>
   <feGaussianBlur stdDeviation="5.58335"/>
   <feComposite in2="hardAlpha" operator="out"/>
   <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25 0"/>
   <feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow_1_8"/>
   <feBlend mode="normal" in="SourceGraphic" in2="effect1_dropShadow_1_8" result="shape"/>
   </filter>
   </defs>
   </svg>
   

   Inner shadows:

   <svg width="255" height="255" viewBox="0 0 255 255" fill="none" xmlns="http://www.w3.org/2000/svg">
   <g filter="url(#filter0_i_1_2)">
   <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575"/>
   </g>
   <defs>
   <filter id="filter0_i_1_2" x="0" y="0" width="265.209" height="265.209" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
   <feFlood flood-opacity="0" result="BackgroundImageFix"/>
   <feBlend mode="normal" in="SourceGraphic" in2="BackgroundImageFix" result="shape"/>
   <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
   <feOffset dx="27.9167" dy="39.0834"/>
   <feGaussianBlur stdDeviation="5.58335"/>
   <feComposite in2="hardAlpha" operator="arithmetic" k2="-1" k3="1"/>
   <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25 0"/>
   <feBlend mode="normal" in2="shape" result="effect1_innerShadow_1_2"/>
   </filter>
   </defs>
   </svg>
   

   Examples (all of these should render drop shadows or inner shadows, but import as plain circles without shadows):

   Drop shadows:

   <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
   <g filter="url(#filter0_d_0_3)">
   <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6"/>
   </g>
   <defs>
   <filter id="filter0_d_0_3" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
   <feFlood flood-opacity="0" result="BackgroundImageFix"/>
   <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
   <feOffset dx="27.9167" dy="39.0834"/>
   <feGaussianBlur stdDeviation="5.58335"/>
   <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25

   … more
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5. SVG import bug: <use> element does not work

   Example:
   
<svg width="355" height="355" viewBox="0 0 355 355" fill="none" xmlns="http://www.w3.org/2000/svg">
<use href="#mypath" x="100" y="100"/>
<circle id="mypath" cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.5"/>
</svg>


   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. SVG import bug: object with multiple fill overrides in style attribute (including P3) import with no color

   Example:

   <svg width="91" height="91" viewBox="0 0 91 91" fill="none" xmlns="http://www.w3.org/2000/svg">
   <circle cx="45.5" cy="45.5" r="45.5" fill="#FF7575" style="fill:#FF7575;fill:color(display-p3 1.0000 0.4572 0.4572);fill-opacity:1;"/>
   </svg>
   

   (Figma exports SVGs from any files with P3 color profile like this)

   2 votes

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7. Exporting PDFs makes a single file instead of many for each artboard

   I am experiencing an issue exporting PDFS under export for screens. I have 2 artboards which I have named, but when I export it only exports 1 artwork and names the PDF the actual file name instead of the artboard name. Other file types, png, jpg, etc seem to be working but not PDFs.

   Running illustrator 30.1

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Saving a PDF with All Printer’s Marks only works twice

   Hello,
   I'm using version 30.0 on a PC.

   I need to save my files for printing as PDFs with crop marks. When I check the "All Printer’s Marks" option and save as a PDF, it works the first time, but the second time, and always on the third, I get an error message. This error message says, "This document was saved successfully, but an error occurred after saving. Close and then reopen the document."
   I then have to close Illustrator and reopen everything, giving me two opportunities to save new PDF documents with print marks. Then, on the third document, the same thing happens again; I have to close Illustrator, and so on.

   This is a very annoying problem for my work. Am I the only one experiencing this? I didn't have this problem in previous versions. It must be a bug.

   Thank you for your help.

   Hello,
   I'm using version 30.0 on a PC.

   I need to save my files for printing as PDFs with crop marks. When I check the "All Printer’s Marks" option and save as a PDF, it works the first time, but the second time, and always on the third, I get an error message. This error message says, "This document was saved successfully, but an error occurred after saving. Close and then reopen the document."
   I then have to close Illustrator and reopen everything, giving me two opportunities to save new PDF documents with print marks. Then, on the third document,… more

   • 

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9. Files not saved properly with incorrect display

   Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
   When we reopen and resave the file, it is fine.
   For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.

   2 votes

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   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. I can't save anything in Illustrator in SVG format

    I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...

    •  

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also become unresponsive for a while.

    Screenshot attached below (multiple “open” dialog windows stacked and blank)

    Steps to Reproduce
    1. Open Adobe Illustrator 30.0.
    2. Go to File > Open…, or press Cmd + O.
    3. Wait for the dialog to appear (it delays significantly).
    4. Press Cmd + O again thinking it didn’t register.
    5. Illustrator eventually opens several overlapping empty windows.

    ⸻

    Expected Result

    The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.

    ⸻

    Actual Result
    • The Open window takes several seconds or minutes to appear.
    • Multiple windows appear if the command was pressed more than once.
    • Windows open blank with no content loaded.
    • The app becomes unresponsive during this delay.

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also… more

    •  

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    2 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:

    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

12. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on Mac OS). Elements within the smart object itself will appear out of layer order (or simply disappear), or transparency masks will disappear. I noticed when I was making minor edits, the "save" would take much less time than usual. That is how I discovered the existence of this new File Save performance enhancement that I believe is the root cause of this.

    When I "force" Illustrator to save the entire smart object file (rather than just the changes I've made) by hitting "Select All" and nudging up one tick and back down one tick, then hitting save — the smart object takes notably longer to save, then updates correctly in Photoshop. I have repeated this over and over again, so it feels relatively isolated to these criteria, best I can tell!

    Thank you in advance for your attention on this! Thank you so much for your hard work on the software updates.

    *Update: another possible work-around is to turn off "Save in Background". Obviously only a workaround, not a fix.

    • Russ

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on… more

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reportedly fixed in the latest Beta 30.3.126 build.

    Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

    If it still works wrongly — please comment back.

13. v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない

    Mac OS Tahoe (26.1)／Illustrator v30.0

    ドキュメント保存時に文字の入力ソース（日本語↔ENなど）を切り替えられない。
    一瞬切り替わるが戻ってしまう。

    • 

    2 votes

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. BUG: Settings for number of decimals in SVG exports resets after restarting Illustrator

    Illustrator isn’t saving the number of decimals that has been changed in the "Save as..." and "Export as..." dialog boxes. When quitting Illustrator, the value resets to 1, which isn’t an ideal default setting.

    Steps to reproduce:

    1. Create a new file in Illustrator.
    2. Open "Export as..."
    3. Select "SVG (SVG)" as the file format.
    4. Change the number of decimals to a value other than 1.
    5. Click OK to export the file.
    6. Quit and reopen Illustrator.
    7. When you open the Export dialog again, the value for Number of Decimals is reset to 1.

    Expected behavior:

    The last used value for the number of decimals should remain as the preset.

    I am using Illustrator 30.0 on macOS 15.7 (24G222).

    By the way: A default setting of 1 for the number of decimals is the worst preset.

    Illustrator isn’t saving the number of decimals that has been changed in the "Save as..." and "Export as..." dialog boxes. When quitting Illustrator, the value resets to 1, which isn’t an ideal default setting.

    Steps to reproduce:

    1. Create a new file in Illustrator.
    2. Open "Export as..."
    3. Select "SVG (SVG)" as the file format.
    4. Change the number of decimals to a value other than 1.
    5. Click OK to export the file.
    6. Quit and reopen Illustrator.
    7. When you open the Export dialog again, the value for Number of Decimals is reset to 1.

    Expected behavior:

    The last used value for the number… more

    2 votes

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15. "Use Artboards" unchecked and still exporting artboards for SVG files

    For PNG files, artboard is exported on first save, then saves correctly on the second attempt for whatever reason. Not so lucky with SVG. Having to manually export each one, open in a new window, crop the artboard, repeat...

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. A temporary file is generated every time you save 保存する度にテンポラリーファイルが生成されて

    保存する度にテンポラリーファイルも同時に生成されて、都度削除するのが面倒なのでなんとかして欲しい。（Ver.29.8.2）

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Exported EMF file gets corrupted

    Illustrator (desktop version) version
    Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2

    1. Export EMF file
    2. Open the exported EMF file

    Expected result: the file opens

    Actual result: a message appears stating the file is corrupted when attempting to open it.

    2 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the original poster, anchor was outside the artboard.

18. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite. It's only when I'm using Illustrator (specifically "File/Export/Export as..." with "Use Artboards" checked, that it's skipping that step.

    It doesn't matter what format I'm exporting.

    I created a 100 pt x 100 pt artboard.  Export as JPG to desktop with settings outlined in the attachment.  When I try to repeat the process, I should get an overwrite notification but I do not..  No notification. The process simply overwrites without question.

    I'm on PC

    Microsoft Windows 11 Professional Version 24H2
    Illustrator version 29.8.2 (64 bit)

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.… more

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    2 votes

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    Under Review  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Se borro todo

    Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
    Que hago???????

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to work after resetting Preferences