1204 results found

1. When saving files, the prompt text has become unreadable

   What's wrong with my software?
   When saving files, the previous prompts were normal text. However, recently, I don't know where the problem has arisen.

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2. AI files with 'Create PDF Compatible File' show missing artwork when opened in PDF viewers (Illustrator 2026, Windows 10)

   After updating to Illustrator 2026 for Windows, AI files saved with the "Create PDF Compatible File" option turn out to be incomplete sometimes when opened in any PDF viewer, with missing parts in both raster images and vector artwork. Saving the file several times often fixes the problem, but the only reliable workaround is to save the document as a PDF with the "Preserve Illustrator Editing Capabilities" option enabled, instead of saving it as an AI file.

   Windows 10 Pro 22H2, Illustrator 30.8.1

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3. SVG fehlende Pfade beim öffnen/importieren

   MacOS: 26.5.2 (25F84)
   Illustrator 30.7

   SVG wird nicht korrekt geöffnet/importiert, es fehlen Pfade!
   Wenn die Datei vorher in Inkscape neu gespeichert wird z.B. als PDF ist alles vorhanden.

   (leider kann das svg nicht angehängt werden!?)

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4. Saving AI to EPS, different outcome when opened in photoshop

   Sonoma 14.8.7
   Illustrator 30.6
   I saved a multi spread AI document as single pdf files. Each spread contains one specific number.
   I open one eps-file in illustrator the expected number (50) appears.
   I open the same eps-file in photoshop a different number appears.
   Screenshots attached: 47

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5. No reliable AutoSave - Cloud files constantly falling out of sync

   I saw another thread on this from 2023. It is 2026 and this issue persists...
   I am using the latest version of Illustrator on Windows.

   When I work on a new project, sometimes the AIC file simply stops autosaving. For whatever reason, it falls out of sync - which, for me, is not the issue - I guess it's understandable that sometimes files get corrupted, or are too big, or something in the sync fails. I don't understand the technicalities behind it, but I can understand it happens.

   My issue is, the fact that there is no BIG pop up alert letting me know "Your file has stopped autosaving, if something crashes now you will lose all progress", is crazy. For some reason the File Recovery feature doesn't work with AIC files that have fallen out of sync, it only works with local files. So essentially, if i use the cloud, and something crashes (which lets be honest can happen often even on my quite powerful PC), I am sure to lose progress - and with it time and money.
   This, along with the fact there is no longer an AutoSave feature on local files, which I remember existed before the cloud was introduced, makes it so Adobe Illustrator is essentially a program with no reliable AutoSave feature.
   In 2026, and with the constantly climbing pricing that adobe charges me, honestly I can't see how solving this issue wouldn't be at the VERY TOP of the priority list for feature development? What's more frustrating (and costly) than losing progress and having no reliable way to protect myself against it, that doesn't involve putting a reminder to manually save every 10 minutes?

   I saw another thread on this from 2023. It is 2026 and this issue persists...
   I am using the latest version of Illustrator on Windows.

   When I work on a new project, sometimes the AIC file simply stops autosaving. For whatever reason, it falls out of sync - which, for me, is not the issue - I guess it's understandable that sometimes files get corrupted, or are too big, or something in the sync fails. I don't understand the technicalities behind it, but I can understand it happens.

   My issue is, the fact that there is no BIG pop up… more

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6. SVG output is wrong size

   I have to create SVG files for work, and they MUST have specific dimensions. I've been using Ai 2023 with zero problems. When I "View SVG Code" the width, height, and viewBox values are all correctly set to the size of the artboard.

   I've been avoiding upgrading for obvious reasons, but the other day I decided to try out Ai 2026. Thank GOD I installed a new instance and kept 2023! I had to generate an SVG and the size is WRONG. It appears to be using the OBJECT size, not the ARTBOARD size as it should.

   I tried changing CSS Properties, the only one that produces the CORRECT dimensions is "Style Attributes (Entity References) -- WHICH WILL BE REMOVED IN THE FUTURE.

   I'm on Windows 10, in case that matters.

   Attached are text files with code produced, and screenshots of the options.

   I have to create SVG files for work, and they MUST have specific dimensions. I've been using Ai 2023 with zero problems. When I "View SVG Code" the width, height, and viewBox values are all correctly set to the size of the artboard.

   I've been avoiding upgrading for obvious reasons, but the other day I decided to try out Ai 2026. Thank GOD I installed a new instance and kept 2023! I had to generate an SVG and the size is WRONG. It appears to be using the OBJECT size, not the ARTBOARD size as it should.

   I tried changing… more

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   Need More Info  ·  8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Illustrator 2026 embeds each duplicate bitmap image separately in PDFs, causing extremely large files

   Mac Studio M2 Ultra, Tahoe 26.5.1

   Illustrator 2026 embeds duplicate instances of the same bitmap separately when saving a PDF, causing the PDF size to increase with every duplicate.

   To test this, I used one 2000 × 2000 PNG file that is 7.5 MB. I placed it once, duplicated the placed object a total of 9 times, and saved the same layout as a PDF using comparable settings in Illustrator 2025, Illustrator 2026, and InDesign 2026.

   Results:

   Illustrator 2025 version 29.8, Adobe PDF Library 17: 8 MB
   Illustrator 2026 version 30.3, Adobe PDF Library 18: 71 MB
   InDesign 2026 version 21.4, Adobe PDF Library 18: 7.9 MB

   Illustrator 2025 and InDesign 2026 appear to embed the bitmap once and reuse it for the duplicate placements. Illustrator 2026 appears to embed the bitmap data separately for each duplicate instance.

   The InDesign result shows that Adobe PDF Library 18 can produce an efficient PDF from the same duplicated bitmap layout. This points to a regression in Illustrator 2026 or Illustrator 2026’s integration with PDF Library 18, rather than a general limitation of PDF Library 18.

   Expected result: Illustrator should embed each unique bitmap once and reference that image for all duplicate placements, as Illustrator 2025 does.

   Actual result: Illustrator 2026 creates a PDF many times larger because each duplicate bitmap instance appears to be embedded separately.

   Mac Studio M2 Ultra, Tahoe 26.5.1

   Illustrator 2026 embeds duplicate instances of the same bitmap separately when saving a PDF, causing the PDF size to increase with every duplicate.

   To test this, I used one 2000 × 2000 PNG file that is 7.5 MB. I placed it once, duplicated the placed object a total of 9 times, and saved the same layout as a PDF using comparable settings in Illustrator 2025, Illustrator 2026, and InDesign 2026.

   Results:

   Illustrator 2025 version 29.8, Adobe PDF Library 17: 8 MB
   Illustrator 2026 version 30.3, Adobe PDF Library 18: 71 MB
   InDesign 2026 version… more

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   Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Vector shape out of place after saving as SVG

   This is about the version 30.6. After saving the illustration as SVG, some elements got out of place.
   As you'll see on the attachment, the black elements should be aligned to the road lanes.
   I had to down grade to version 30.1 (desktop) to fix it.

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9. Export for Screens Inaccurate on Large-Size Canvas

   The export for screens, scaling by width option does not always export at the right size. For example, I will input 2000 pixels, but the exported images will be 20,000 pixels. Sometimes, it does output 2000 pixels as desired. I believe the pattern may be whether the file is a large-sized canvas or not, the large-size canvas being the inaccurate export. For the time, I have been using "200" to get 2,000 pixels. However, this feature is essential for exporting mockups of large-format prints as the true size is too large for sharing. Usually I am exporting JPG. I am using Illustrator V30.6 on Windows.

   The export for screens, scaling by width option does not always export at the right size. For example, I will input 2000 pixels, but the exported images will be 20,000 pixels. Sometimes, it does output 2000 pixels as desired. I believe the pattern may be whether the file is a large-sized canvas or not, the large-size canvas being the inaccurate export. For the time, I have been using "200" to get 2,000 pixels. However, this feature is essential for exporting mockups of large-format prints as the true size is too large for sharing. Usually I am exporting JPG. I am… more

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10. Non Anti aliased export to psd in 30.5.1 version for mac

    Non Anti aliased export to psd in 30.5.1 version for mac

    Apple M2 Pro
    32GB/1TB
    mac OS 26.5.1

    Exporting to PSD results in jagged texts, vectors and images

    I just rolled back to 30.4 and it is working but it ruined my preferences

    Please fix the problem

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11. 書き出し時の同名ファイルの警告が出ない

    png、jpgでの書き出しのとき、すでに同じファイル名がある場合に警告メッセージが出なくなり、そのまま上書きされてしまいます。
    上書きの警告メッセージの出し方、またはそれ自体が無くなったのであれば、改善していただきたいです。ver30.5.1です。
    ちなみに、ネットでいろいろ調べると「環境設定」に「書き出し」があるとか出てくるのですが、その書き出し自体の項目も無くなっています。

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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is aware of this problem.

    It’s a Windows-only bug, not specific to the latest build.

    As soon as anything changes, someone from the team would leave a comment or update the status of the report.

12. No puedo abrir un archivo pesado guardado en Cloud

    El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.

    Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.

    Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.

    Por favor, necesito ayuda.

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13. Export von Element als .ai

    Wenn ich .ai als Format im Bedientfeld Export von Element auswähle, wird eine Datei ohne PDF-Kompatibilität erzeugt. Diese lässt sich in InDesign nicht darstellen. Man sieht nur einen Fehlertext. Wenn man die Datei öffnet und unter neuem Namen speichert, sieht man, dass "PDF-kompatible Datei erstellen" nicht angekreuzt ist. Dieses Problem tritt nur bei ai auf, egal welche Zeichnung ich auswähle. Andere Formate wie svg, pdf oder eps werden problemlos exportiert. Der Fehler tritt sowohl in der Windows als auch in der MacOS-Version auf. (deutsch, v 30.3 trat aber schon bei früheren Version auf)

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14. 30.3 SVG Code is not at the same scale size as same file code from 29.8.6. It's half the size

    Exporting a SVG file from 2026 30.3 the code is a complete different size than the same file code from 2025 29.8.6 and not in a good way.

    The image on the left is from 2025 and the image on the right is from 2026.

    This is a bug that shouldn't be in the 2026 version

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15. Bleed is applied randomly when not enabled

    Issues with bleed. I keep saving a PDF withOUT bleed and it saves it with bleed. It randomly picks and choses which files it'll apply a bleed to and which it won't apply a bleed to, despite me picking NO BLEED on all of them. Very frustrating.

    Illustrator 2026.

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16. Unknown Error when saving

    Windows - Adobe Illustrator 2026

    When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

    If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the issue is resolved. Having this error come up so often is slowing down production.

    Windows - Adobe Illustrator 2026

    When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

    If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the… more

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17. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

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18. PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC profile. Since the output intent is also Japan Color 2001 Coated, v30 appears to write both into the PDF in a way that triggers a conflict. This did not occur in v28 with identical source files.

    Preflight Error #2 — Transparency blend color space conflict:
    "Transparency blend color space is the same as the output intent destination profile (13,681 occurrences, 2 pages)"

    Cause: v30 appears to embed the document's transparency blend space (Japan Color 2001 Coated, derived from the working CMYK setting) in a way that conflicts with the output intent. This also did not occur in v28.

    PDF Preset Settings (X4_Johnset):
    - Standard: PDF/X-4:2010
    - Compatibility: Acrobat 7 (PDF 1.6)
    - Color Conversion: No Conversion
    - Output Intent Profile: Working CMYK — Japan Color 2001 Coated
    - Profile Inclusion Policy: Include All RGB & Tagged Source CMYK Profiles

    Both errors are absent when exporting the same file with the same preset from v28.7.10. This appears to be a regression introduced in v30.

    Is there a known workaround? Is this a confirmed bug?

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a regression introduced in Illustrator v30.

    — Reported by I'm John

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC… more

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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We are aware of a scenario this happens but it was reproducible in 28.x as well. If the Document Color Profile and Output Intent Color profile are different then we observe this issue. Please confirm the color settings you have used and also share the test file to sharewithai@adobe.com to validate the above case.

    
    

    In the above case, assigning the document color profile to "Japan Color 2001 Coated" produce a compliant PDF/X file. Please try this workaround and let us know.

19. Problem mit verknüpften Bildern in platzierten Illustrator-Dateien seit Update 30.2.1

    Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

    Beschreibung des Problems:

    Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

    Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

    Erwartetes Verhalten (wie in früheren Versionen):
    In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in einer weiteren Illustrator-Datei verwendet wurde.

    Aktuelles Verhalten:
    Verknüpfte Bilder aus der ursprünglichen Datei werden in der zweiten Datei nicht dargestellt.

    Workaround:
    Aktuell funktioniert die Darstellung nur, wenn alle Bilder in der ersten Illustrator-Datei vollständig eingebettet werden. Dies ist jedoch workflow-technisch problematisch, da Verknüpfungen bewusst zur Dateigrößen- und Assetverwaltung genutzt werden.

    Zusammenfassung:
    Seit Version 30.2.1 scheint die Weitergabe bzw. Auflösung von Bildverknüpfungen innerhalb platzierter Illustrator-Dateien nicht mehr korrekt zu funktionieren.

    Ich bitte um Prüfung, ob es sich hierbei um einen bekannten Bug handelt. Systeminformationen: Der Fehler tritt auf einem iMac Pro (3,2 GHz 8-Core Intel Xeon W, 32 GB RAM) unter macOS 15.7.4 (24G57) auf.

    Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

    Beschreibung des Problems:

    Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

    Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

    Erwartetes Verhalten (wie in früheren Versionen):
    In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in… more

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    Request to Contact Support  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is able to confirm it and is planning to investigate it.