Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
247 results found
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Twist effect does not act on a group as a whole...
When applying [Effects -> Distort and Transform -> Twist] to a group, the effect is applied on an individual object level and not on the group as a whole.
2 votes -
Legacy blur lost when pasting into a new document.
An object with a legacy blur loses it's setting when copying and pasting into a new document. The blur is still listed in appearance, but there is no value and effectively no blur.
2 votes -
Text with effects becomes a group of text and rendered raster image. Effect is no longer 'live'
Text with effects becomes a group of text and rendered raster image. Effect is no longer 'live'
Text block is now a group with a raster image for the drop shadow. I have to reapply the drop shadow in order to correctly edit the text block.2 votes -
3d extrude and bevel problem
I am using windows 10 and Illustrator wont do a 3d extrude or bevel and says not enough memory when there us enough memory.
2 votes -
Stylize Outer Glow does not show
BUG: When applying "Effect >> Stylize >> Outer Glow", the effect does not appear on object stroke or fill.
This is constant between multiple files.
OS: Windows 10 Pro 64 bit
Built-In Memory: 32668 MB
System Info:
Adobe Premiere Pro CC 2019 13.0.0
Adobe Premiere Pro CC 2019 13.0.0
Adobe Premiere Pro CC 2019 13.0.0
ExtendScript 2014/12/03-09:00:00 80.1 80.1
Extensibility Library 2.0.0.51
FilterPort 1.1 79.599148
Microsoft® Windows® Operating System 10.0.17134.167
International Components for Unicode 58, 2, 0, 0
International Components for Unicode 58, 1, 0, 0
International Components for Unicode 58, 2, 0, 0
International Components for Unicode 2017/02/28-14:54:50 Build…2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Artistic effects converting artwork to black
Attempting to apply any Effects>Effect Gallery will render the vector artwork into black and white. Thinking it was a Pantone conflict, I've tried conversion to CMYK with same results.
piffle.
2 votes -
Blending Modes BUG in Ai
- Version of Adobe Illustrator - 22.1 Machine: iMac (Retina 5K, 27-inch, Late 2015) Graphics: AMD Radeon R9 M380 2048 MB
- The issues - Using Blending Modes (specifically Screen/Color Burn). Worked both in on-screen preview mode & saved as a jpg, Thursday, April 12th, 2018. Today, Monday April 16th, they are not displaying properly on-screen, in print, or in saved file preview. (if color mode is switched to RGB, blending mode displays more properly, but not in Overprint Preview) Screen blending mode disappears/Color Burn retains only some parts of the graphic in black. Does not translate between cc programs either.
- Expected…
2 votesPlease get in touch with us at sharewithai@adobe.com . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
We may also need your help with file to get this internally reproduced and then subsequently attempt to resolve it.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Quand je fais du 3d matière, cela se transforme en lien un fois enregistrer et reouvert le fichier
Quand je fais du 3d matière, quelque fois cela se transforme en lien une fois enregistrer, fermer et ouvert le fichier. malheureusement je ne peux plus connaitre l'effet que j'ai réalisé et plus le copier
1 vote -
Applying a material to an extruded object says it’s not enough RAM
I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.
1 vote -
Gaussian Blur preview is slow to calculate
Gaussian Blur is just so difficult to use, and preview NEVER works.
When it's activated, to make a change on the objects or font that it is applied to, requires that I always turn it off first and turn it back on later. There is always a long delay for it to appear. The Gaussian blur needs to be redesigned so it is as dynamic and powerful as the feature in Photoshop.
1 vote -
Applying 3D effects crashes Ai, with errors from Geometry3D module
These constant bugs in every update are really infuriating.
When applying 3D effects (e.g., extrude or inflate), Illustrator 2025 v29.6.1 on macOS 14.5 (M4 Pro, 24GB RAM) crashes immediately.
Crash report shows repeated errors from Geometry3D module and abort() called in main thread.Steps to reproduce:
1. Create a shape (e.g., rectangle or text)
2. Apply 3D > Extrude or Inflate
3. Sometimes applying materials also causes crash
4. Illustrator immediately crashes without savingmacOS Version: macOS Sonoma 14.5
Illustrator Version: 29.6.1
Chip: M4 Pro
RAM: 24GB
Crash module: Geometry3D1 vote -
El gráfico de un objeto 3D se mueve con el objeto
Al colocar un gráfico en un objeto 3D, es muy complicado ajustar su posición porque siempre se coloca en el centro y se mueve junto con el objeto.
1 vote -
Wrong appearance of Drop Shadow effect with text object (non-English characters).
Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .
Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.
1 vote -
오프셋 패스 오류
오프셋 패스 적용시, 원본 패스+ 오프셋 패스 라인 2개가 생성되어야 하는데, 원본패스 라인이 생성되지 않습니다. 빠른 해결 원해요.
1 vote -
Can't pick colors with eyedropper on groups
The title... I can't pick colors with the eyedropper on grouped objects where the color is applied to the group. If I ungroup, the fill and stroke disappears from the object. This is so annoying.
1 vote -
Object extruded in perspective with 3D and Materials renders with split non-matching tiles
I just want to know what is happening with the messed up preview. I get a correct preview when moving a slider but a FUBAR one when released.
1 vote -
3D Effects dithering in Illustrator for MacOS
I'm noticing in Illustrator version 29.3.1 in MacOS Sequoia 15.3.1 a graphics problem and dithering of objects that have a 3D effect applied. Specifically, I'm using the 'Inflate' effect and am seeing objects sometimes as dithered or pixelated and others that are smooth and normal. I can temporarily smooth the dither if I move the object on the screen, but then other objects with the same effect can have dithers. I'm using a MacBook ProM4 with 48GB and also two 4K 32" monitors. If I move the Illustrator window to another screen, the dithering still remains on some objects unless…
1 vote -
Eyedropper not working when object is within nested groups
Illustrator V. 29.1
MacOS Ventura 13.6.2I need to be able to direct select objects that are within nested groups and then eyedropper to change how only that object looks. This feature doesn't work correctly and I don't want to have to click + click + click + click + click to get into the isolated object for every single shape I need to do this on every day. See screen recording to better explain. Thank you.
1 vote -
Extrude on the 3D Materials panel is inaccurate.
The extrude function does not extrude by the amount I type in.
It used to work on my desktop but never on my laptop and now it works on neither. It extrudes but by less than a third of whatever I type in. Don't know why this happens or why its started doing it on my desktop too.I find it eliminates the usefulness of the whole 3D Materials panel.
1 vote -
Struggling with Invisible Geometry when mapping a 3D object
I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.
1 voteA test file is needed along with full specs of your system, including GPU model and its driver’s version.
Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:
http://illustrator.uservoice.com/forums/601447/suggestions/49048304)
- Don't see your idea?