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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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740 results found

  1. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. text greyed out

    Help my text is greyed out on half of the paragraph when I save it. It is supposed to be black and fades out. I do not know how to fix this, I tried creating outlines on the text and updating the app, it didn't work.

    Adobe Illustrator 2021, on M1 chip , Mac OS Big Sur

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  3. Escape Button not working with latest Illustrator 2021

    Escape doesn't exit Type tool and change to Selection tool anymore.

    Very disturbing.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Adobe Fonts Agenda Light not appearing in font menus

    I've downloaded and activated the Agenda typeface family - 54 fonts.

    Adobe Fonts website indicates this. The 'Find More' font menu within Illustrator indicates this. Extensis Suitcase Fusion indicates this.

    However, only 53 fonts appear in application menus, Agenda Light is not available even though Adobe Fonts and Suitcase Fusion indicate it is.

    I've restarted apps and rebooted my computer, Agenda Light is more evasive than Big Foot.

    I've contacted support at Extensis to see if it is a Suitcase Fusion issue and/or if it is Adobe's issue.

    Any idea of why this is happening? The attached ZIP file contains…

    1 vote
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  5. Live text displaying incorrectly along with objects/outlined text

    1. I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
      Adobe is version 25.1

    2. I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in…

    1 vote
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  6. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at…

    1 vote
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  7. Font activation via FontxplorerX not working after update to 25.1

    After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
    MacOS BigSur 11.1

    1 vote
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  8. Chinese fonts are mixed up

    Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......

    1 vote
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  9. Area-Type error when spaning over multiple pages

    Using a W10 pro with the last version of Adobe CC Illustrator.

    Steps:

    I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
    In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is…

    1 vote
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  10. Adobe AI CC Fonts error question

    We recently encountered a "severe error" regarding FONT problem in Illustrator CC.

    There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :

    1. Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
    2. Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.

    This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)

    Please investigate and revert us the solutions.

    Many thanks.

    (Attached are the screenshots of the errors)

    1 vote
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  11. Cannot select objects near text object

    This is a bug and not an idea.

    I cannot seem to select object that are behind a text object, such as the black rectangle in this example. The blue line indicates the edge of the type area.

    1 vote
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  12. Justification, distance inter-mots

    macOS 10.14.6. Illustrator 25.1

    Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
    Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  13. substituição de fontes

    não está solicitando a substituição de fontes quando abro um arquivo...

    1 vote
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  14. Multiple Bugs in Illustrator_Mac Os Catalina 10.15.7

    I'm reporting all of these bugs I'm considering asking for a refund my money back for the last months CC Subscription as it the software has been that unreliable.

    Illustrator

    Align function not working, can't align 3 pieces of text to baseline it leaves the 1st piece if text completely out off the alignment. I tried cutting and pasting the piece of text but still it will not align.

    Strokes not showing properly round on curves they appear to have extra anchor points, which there aren't when you inspect It closer. This is making simple curves look off.

    Shortcuts not…

    1 vote
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  15. Expanding in RTL removes numbers

    After Illustrator 23.01,
    When expanding Right-To-Left text boxes,
    all the numbers are removed.

    See attached video.
    (the numbers also don't get selected with "select all")

    I'm on Windows 10, but something similar seems to happen on Mac:
    https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=1

    1 vote
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  16. Cannot select type baseline with text tool when snap to grid is active.

    Is there an option I'm missing here with the newer versions of Illustrator? I have to key command the grid on and off constantly just to highlight small captions or type.

    1 vote
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  17. The list of available fonts is not displaying correctly, typekit not visible as well

    This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .

    What could be the reason for such illustrator behavior?

    1 vote
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  18. Icon font shows Tofu

    I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.

    In all other applications, the character can be displayed.

    1 vote
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  19. Justification Setting Continuously Overwritten

    Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".

    1 vote
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  20. Font Activation Not working in Illustrator 2020

    I have repeatedly tried to activate fonts from Adobe Type with no success. It keeps showing as Activating. When I go to fonts.adobe.com it shows that the font is activated (Good Times Ultra Light) in the browser but in Illustrator it never shows the cloud with the checkmark. I have rebooted but still the same issue.

    1 vote
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