Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
700 results found
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the font style file has not been installed
Just recently purchased CC 2018. Although I have been using Illustrator since 1998, this is the first time I have worked with CC. And I'm having issues with the Type in Illustrator - it seems the font style file has not been installed [???] - for example with the Font Myriad Pro - there should be an option of regular, regular italic, bold, bold italic, etc - I can only get regular.
This issue HAS to be resolved or there is no point in continuing to use CC 2018. Please let me know what I need to do - does…
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
fonts do not drop down. They did yesterday, but not today. Reinstalled to no avail. Drop down works in all other apps.
The title says it all
Font drop down no longer works1 vote -
Keyboard shortcut for Change Case > UPPERCASE is missing
- In version 22.1 there is no anymore option for Type > Change Case > UPPERCASE in Keyboard Shortcuts.
- I miss that Shortcut, that's all.
1 votePlease set a keyboard shortcut of your choice using the knowledge base : https://helpx.adobe.com/illustrator/using/customizing-keyboard-shortcuts.html
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Regional - Indian Font Issues
Google Fonts that work for hindi and other regional languages seem to get messed up when used in illustrator. Please help urgent. Tried Noto Sans, Sarala font..
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Major Type issues
Having major dramas with type. I cannot select any existing type in any file. I cannot add any type either. On the rare occasion that any cursor may appear, it is so tiny as to be impossible to see anything. On typing, no text appears at all.
Extremely weird and extremely frustrating.1 voteI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Thanks
Anish Kumar
Illustrator Team -
Illustrator CC2018 request font
1 - OSX High Sierra - 2.8 GHz Intel Core i5
2 - Starting Illustartor it request to download some font (see attached file)
3 - Tryed to download and Illustrator run correctly, but when I restart computer the messare is the same.
I alsto tryed to re-install Illustrator but the bug stay
4 - Every time I run Illustrator the message is the same.1 vote -
illustrator text stroke misaligned in illustrator and when placed in photoshop as smart object
Strokes seem to be misaligned when working on live small text and cannot be placed into photoshop correctly to apply FX. Adobe CC
1 vote -
Bengali Dari Line Break Issue
The Indic 'dari' (U+0964, "।") reflows to the next line in Bengali, but it should behave like a period and not be allowed to start a line, especially if not preceded by a space. I am using v22.0.1 x64 on Windows 10. I have attached a file to show what I mean.
1 vote -
Registered trademark glyph gets randomly swapped to its alternate in text with Gotham Medium font applied when navigating the document
Weird Glyph problem going on. Basically we have registered "R"s on our artworks, and on some occasions the glyph is applying superscript to the superscript "R" making it half the size it should be. Font is Gotham Medium using CC 2018 macOS High Sierra, Suitcase Fusion. Even weird that its changing when I scroll around the artwork to the smaller "R"? any ideas as I'm lost. This was happening also in CC 2017
1 vote -
All Typekit fonts unavailable
All of a sudden Typekit stopped working through Illustrator/Photoshop. I cannot open the CC app on my desktop either. I cannot uninstall it nor reinstall it as none of these functions will work. I am effectively frozen out of my desktop CC app and typekit. When I access Typekit via the webpage it shows my snyced fonts but I cannot access them on my desktop (PC). I am unable to complete my work. I have been troubleshooting this since Monday and would like to talk one on one with someone who can talk me through what to do. I am…
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Variable font remains static
I've been working on various variable fonts, which, while there are sometimes are some GPU rendering issues in Illustrator, work as expected.
However, my last creation remains static while changing the variable (see example). The font variation works perfectly in online environments, it's only in Adobe apps that this seems to be an issue.
Using version 22.1
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
CC2018
- Illustrator CC2018
- Editing existing type.
- The ability to actually see what I'm typing.
- Almost always there is no text refresh when editing text. You have to drag the text or otherwise alter it so that Illustrator is forced to refresh so you can see changes you make.
I'm using a new iMac Pro High Sierra. Please fix the bug!
1 vote -
Illustrator refusing to show fonts in character search when typing with no drop down, illustrator cc 2018
Changing font by clicking in the character search bar doesn't bring up the drop down or show the font changing... it's acting really buggy
1 voteI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Thanks
Anish Kumar
Illustrator Team -
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
1 vote -
Discretionary
The discretionary "st" ligature is showing on Arial and Times New Roman when I have discretionary ligatures turned off and standard ligatures turned on.
Illustrator 22.0.1 64-bit
Windows 10 Home
Arial 6.98 (pre-installed with Windows 10)
Times New Roman 6.98 (pre-installed with Windows 10)1 vote -
Wrapping text causes font changes and misalignment of text lines
When I wrap text around a picture, the font completely changes and the text lines become offset from the actual text, making it impossible to edit text.
1 vote -
warped text
Trying to change font size after text has been Warped in Illustrator is not working correctly. It's just warping the text further, & not making it smaller.
1 voteDo you still have this problem in the latest versions of Illustrator?
If you do — please share the test file and a video of the behavior.
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Point type won't select with indents
Point type can't be selected and moved at anchor point when left or right indents are applied.
1 vote -
when .75 size for letter selected it prints .50 instead how to correct?
when .75 size for letter is selected it prints .50 instead how to correct? I am using illustrator cc 18
1 vote -
Since the recent update, some fonts randomly deactivate in both Illustrator and Indesign. Also when typing a font name in the search box of
Since the recent update (Dec2017), some fonts randomly deactivate approx every half an hour, in both Illustrator and Indesign. Also when typing a font name in the search area of the type window, the letters jumble around making it impossible to search and jump directly to the font I want - it's incredibly frustrating and time wasting.
Can you please tell me how to fix this bug1 vote
- Don't see your idea?