Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
807 results found
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Fonts Won't Activate in Illustrator - Troubleshooting Tips Don't Work
I have no access to Adobe Fonts. I open a document, and the missing fonts dialog shows. I click to activate and they don't activate. It spins and then stops eventually.
When I go through ALL of the troubleshooting on the help forum, it doesn't help. I've done them... they don't work.
When I go online to activate the fonts, the message in my status bar says they are DE activated. It's frustrating!
For example, I just activated Gitan font from the font library, but I got a message saying the font(s) were DE activated. See the attached file for…
1 vote -
Text partially greys out / becomes semitransparent
Help my text is greyed out on half of the paragraph when I save it. It is supposed to be black and fades out. I do not know how to fix this, I tried creating outlines on the text and updating the app, it didn't work.
Adobe Illustrator 2021, on M1 chip , Mac OS Big Sur
1 vote -
macOS system typeface error, SERIOUS bug
I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting
/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at…
1 vote -
Font activation via FontxplorerX not working after update to 25.1
After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
MacOS BigSur 11.11 vote -
Chinese fonts are mixed up
Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......
1 vote -
Adobe AI CC Fonts error question
We recently encountered a "severe error" regarding FONT problem in Illustrator CC.
There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :
- Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
- Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.
This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)
Please investigate and revert us the solutions.
Many thanks.
(Attached are the screenshots of the errors)
1 vote -
Justification, distance inter-mots
macOS 10.14.6. Illustrator 25.1
Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.1 vote -
substituição de fontes
não está solicitando a substituição de fontes quando abro um arquivo...
1 vote -
Multiple Bugs in Illustrator_Mac Os Catalina 10.15.7
I'm reporting all of these bugs I'm considering asking for a refund my money back for the last months CC Subscription as it the software has been that unreliable.
Illustrator
Align function not working, can't align 3 pieces of text to baseline it leaves the 1st piece if text completely out off the alignment. I tried cutting and pasting the piece of text but still it will not align.
Strokes not showing properly round on curves they appear to have extra anchor points, which there aren't when you inspect It closer. This is making simple curves look off.
Shortcuts not…
1 vote -
Expanding in RTL removes numbers
After Illustrator 23.01,
When expanding Right-To-Left text boxes,
all the numbers are removed.See attached video.
(the numbers also don't get selected with "select all")I'm on Windows 10, but something similar seems to happen on Mac:
https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=11 vote -
The list of available fonts is not displaying correctly, typekit not visible as well
This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .
What could be the reason for such illustrator behavior?
1 vote -
Justification Setting Continuously Overwritten
Justification settings are suddenly defaulting to 80%- cannot seem to change the default back to 100% and get it to "stick".
1 vote -
Font Activation Not working in Illustrator 2020
I have repeatedly tried to activate fonts from Adobe Type with no success. It keeps showing as Activating. When I go to fonts.adobe.com it shows that the font is activated (Good Times Ultra Light) in the browser but in Illustrator it never shows the cloud with the checkmark. I have rebooted but still the same issue.
1 vote -
Illustrator PDF created with 24.3 sets letter I to overprint
We process PDF files daily and have noticed that files saved as PDF from Illustrator 24.3 will set overprint on for the letter I
There are several different examples if you cannot reproduce.
1 vote -
Text Box (Dash) Issue
- Apple MacOS Catalina. Adobe Illustrator 2021.
- Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)
- To keep writing in the same font.
- It changes the font.
1 vote -
Can't see the fint size in the type panel
Hi, I work in publishing so I need to see the font size in the top bar but all I can see in illustrator 2020 is the stroke size when I choose the T tool. When I watch tutorials I can see they have the type bar across the top but all I have is the character window which is very cumbersome when I need to constantly change the font size. Can you tell me how I can see that type bar? Is it something simple because I just can't figure out how?
1 vote -
Text vanishes, the program quits when the text is copied
My text is not showing up from even previous projects. Plus if I copy text from other programs, Illustrator just spools and quits.
1 vote -
text automatically changed to unreadable when using some cloud fonts
Since version 2020, some time text automatically changed to unreadable when using some cloud fonts (as I only found this issue with cloud font for now)
Need to restart program and the problem gone for a while, then came back!I use latest Mac OS and latest Adobe creative cloud version.
1 vote -
Cannot move type!!!!!!
I cannot move any of the type that i type and i also cannot select the type that i just typed..... I am extremely annoyed with these updates...... Why can i not moved type? Why as soon as i have typed a word, can i not then select that same type???
1 voteUncheck Preferences > Type > Type Object Selection by Path Only option.
If it does not help — please leave a comment
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Saving into a legacy format gives an error when using custom Area Type alignment
Bug on Area type alignment: An unknown error will occur when you have an area type with other alignment other than top and saving it for a lower version of Ai.
1 vote
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