Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
689 results found
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Scale tool not working consistently to resize pattern.
When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.
1 vote -
Art Recolor crashes Illustrator
Using a new MBP 13" M1, and attempting to re-color artwork causes the spinning beach ball which never goes away. Illustrator remains open and non-responsive, and the only resolution is a hard reboot via the power button or command line (force quit doesn't work). Yikes!
1 vote -
Soooooooo slow!!
I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.
1 vote -
Extremely slow resize objects selected with multiple sublayers.
The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).
But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.
The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation
The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )
1 vote -
Crashing
Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!
1 vote -
別のアプリをアクティブにしてIllustratorに戻ってきたときの挙動について
windows10 pro
Illustrator 25.0(64bit)1.Illustratorで作業をしています。
2.データを確認するため別のアプリに切り替えます。（デスクトップ、Firefox、Excel、Photoshopなど）
3.Illustratorに切り替えます。
4.30秒程度「応答なし」で待たされます。
5.4.は必要ないので大変イライラします。以前はこんなことはなかったのですが、2019あたりから起こるようになった気がします。（はっきり覚えていません）2021で改善されていなかったので投稿しました。
また、「非表示のレイヤを表示する」→「pngで書き出す」→「表示されたレイヤを非表示に戻す」という一連の操作をJavascriptで書いて使っているのですが、このスクリプトを使ったときも同様に、１枚毎に「応答なし」が起きて時間がとてもかかるようになってしまい、困っています。
1 vote -
Typing now takes an hour
Holy ****. Trying to make a type page of my new fonts that I just purchased. First time using AI since the last update. I feel like I was rendering a 100 gig file verses just trying to use the type tool. Don't even get me started on letter spacing, that was a whole other challenge.
When something that should take seconds is now taking multiple minutes with Illustrator constantly freezing or going to a not responding white screen for TYPE.........TYPE! REALLY?
I7 8th gen chip, NIvida Force graphics card with 4 gigs. 32 Gigs of HDDR ram. You can't…
1 vote -
illustrator crash when monitor goes to sleep and other
Illustrator crashes when monitor goes to sleep. The program used to run in the 19.0 and the first 20 version in addition to all the versions before that when the computer monitor went to sleep. When the monitor was awoken your work would still be there. With the new updates, this is no longer happens and a crash report is not given. Also when creating a board size in the latest version of illustrator you cannot highlight all of the current dimensions and delete them to put in your custom dimensions like you have been able to in the past.…
1 vote -
Ctrl+Z in Isolation mode makes all objects in the document opaque
Hello!
Has anyone runinto this glitch?
Isolation mode bugs out and turns the entire document, except the specific object, opaque and refuses to let you exit this view though it acts like you have exited isolation mode. It usually happens when I ctrl+Z after entering isolation mode, The document also saves like this, which is a major pain for colour work. Copy and pasting the elements rights them to be not opaque.
1 vote -
Illustrator CC crashes when I open it. Does not generate error report.
When I open a new Illustrator file it'll generate with a few solid black rectangles at random positions on the screen. After scrolling they go away. Then I will use Illustrator normally for about 5 minutes and then numerous pop up in numerous sizes then the program crashes and does not generate an error report.
I have tried uninstalling, reinstalling version 24.3 and 25 respectively.
I have tried deleting cache and resetting scratch disks.
I have delete the opm.db file, and cleared preferences.
I am using a desktop that has:
500 GB SSD (where all adobe programs are installed)
1TB…1 vote -
Zoom on drag, not after
Zooming involves pressing the command key and the space bar, and then clicking and dragging the mouse. The speed and duration of the drag is replicated in the zoom on screen. Or so it used to be.
All of a sudden now, when I click, instead it draws a box, the contents of which then fill my monitor — but only when I release it.
It used to zoom in on the mouse drag - but now it waits until I’ve completed the box. How do I toggle back to the previous settings?1 voteThe 'marquee' way of zooming is the way it worked before GPU rendering was introduced.
So it works only in GPU mode — check it you have enabled in View > GPU Preview.
Plus you should check if Animated Zoom option is enabled in Preferences > Performance section.
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Illustrator 25 super slow save & crash on deleting FX
It's taking a long amount of time to save even a small file.
Everytime I try to delete an effect (so far any I have tried from the effects menu), the program crashes.
Illustrator lags/freezes between each operation.
Windows 10 Education
Intel i7-7700 CPU 3.60GHz
32 GB RAM
NVIDIA Quadro P20001 vote -
Lag on every move I make!!
Moving an object. Changing the tool. Changing a colour. Everything move I make in illustrator brings up the colour wheel of death. Just moved from CS6 to CC, worst move ever.
1 vote -
Very glitchy system. Fix the BUGS!
Since the last update it has been very glitchy. Courser is grabbing at incorrect points for the last 4 days. Makes it VERY difficult to execute work that needs completed.
1 vote -
Pixelated patterns appearing across top of screen
Since updating to Illustrator 2021 I get patterns of pixels appearing at the top of my screen and moving as the mouse moves. Not sure if anyone else has this, it doesn't happen in InDesign or Photoshop.
1 vote -
Some text is missing and creating a text box will cause lag and not work
Windows 10 Enterprise, Illustrator 2021 v 25.0
I open an existing file authored in older versions of Illustrator. My annotations (circles with number text boxes) have no text boxes, and my text is missing in other places. But most text remains.
I can open a new file in v 25.0 and click text tool to add text. I can't type anything. I can try to click and drag to create a text box and it lags for minutes and does not allow me to type anything. If I try it lags again.1 vote -
Just update to Catalina 10.15.7 and having lots of issues with Illustrator.
Just updated to Catalina 10.15.7 and having lots of issues with Illustrator. Initially it wouldn't open. Rebooted and it opened after several attempts. Now can't save a file, it just hangs at the 'Writing illustrator EPS format...' First only got to 3%, now 100% and can't get past that.
1 vote -
My entire screen goes black when I try to open Illustrator 2021
I have a Mac, Catalina, Version 10.15.7 (19H2)
My touch toolbar stays lit up and I can tell Illustrator is opened based on the toolbar options, but nothing displays on normal screen. Screen returns after I Quit with CMD + Q.
1 vote -
Problem with new version (layer 'non-editable illustration) Illustrator 2021
I was working with the new version but suddenly appeard a layer named 'non-editable illustration' a the program crashed. Is the second time that happened.
But the first time the program didn't recover a single thing I was working on.1 vote -
İmac 5K 2020 and ai cc 2020
normal mode is also ok, only the slightest work becomes very, very slow when switching to overprint mode. please try ...
1 vote
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