Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
947 results found
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Preference dialogue box
Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu
Illustrator V 27.0.1
System Information
Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
Graphics card: Apple M1 Max Apple 4.1 Metal - 76.31 vote -
Sloppy GUI design
In the most recent version of Illustrator for Mac, 24.0.0, the Save as dialogue seems to be designed by a startup company for use on Windows. :) Not a big issue, but please, Adobe, move the Format drop-down menu so that it sits in line with the Save cloud document button. This hurts my eye.
1 vote -
Cannot create new file and every time I restart it asks me to repair creative cloud, its extremely annoying!!
This doesn't happen all the time, but most of the time I click "File -> New" nothing happens? its extremely annoying!!!!!! I have windows 10 with all the newest updates, it also asks me to repair creative cloud almost every time I start my computer. Everything else works smoothy except Illurstator.
1 vote -
German Umlauts incorrect on Start Page
German umlauts are not displayed correctly on the start page in Ilustrator 26.5
Ää Öö ÜüWin 10 Pro 19044.1889
1 vote -
How am I supposed to reach my anchor point
On my iPad mini without Keyboard
1 vote -
strange messages when saving
this started with 26.5 update: saving a file shows a message that some variable text is converted to paths in the save progress dialogue.
Since in some older version this message sometimes came before a crash with data loss, I verified the file - no text objects at all. Also it seems that the message is related to the amount of material saved1 vote -
Texts on panels not readable
Text is not readable. Strange characters.
1 vote -
The panel moves by itself under macos 13.0 ventura
The panel moves by itself under macos 13.0 ventura.
Illustrator 26.3.1.1 vote -
Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.
Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.
This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019
1 vote -
Translation error (German)
When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.
The english word "Type" was translated to "Typ" instead of "Schrift".
This translation error seems to be common in other languages as far as i can see it here on uservoice.
1 vote -
Expand Dialog Box
When I click Object < Expand - no dialog box shows up allowing me to actually expand,
1 vote -
save for web (legacy) ui zoomed in
Windows 10
Illustrator CC 26.3.1 (but has been happening for the last couple of updates)Under Export> Save for web(legacy) the UI that I see is very zoomed in with no scroll bars to move around the window. I'm unable to get to anything past the line in the screenshot. I can hit Enter to save it and can hit Esc to cancel, but can't really do anything else with it.
I have completely reset the preferences and tried checking UI scaling, neither helped.
The first 2 screenshots are from illustrator, the first one is what the UI looks like…
1 vote -
color picker - thin grey line between comparison swatches
Today I noticed a thin grey line between the comparison color swatches on my color picker window. It puts a border between the swatches, meaning I can't directly compare their color. It's driving me nuts!
I checked with coworkers, I'm the only one having this issue. It happens regardless of what document I'm working on. All my coworkers and myself are using the latest version of illustrator CC and are using up-to-date windows 10.
1 vote -
File window on Mac misaligns
When using the green align and expand button for the file window on Mac, the window misaligns by a fraction toward the upper left corner.
1 vote -
Navigation bar info in lower left gets displayed in wrong location
I have 3 monitors.
2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
See first attached screenshot.If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the…
1 vote -
Cursor selections made within ui panels parameter fields do not respect dark mode on macos
macOS 10.15.7
Illustrator 26.3.1Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.
Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.
1 vote -
Zoom in command does not work
- Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
- pressed "control + +"
- expected zoom in.
- As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
- I do not have video
1 vote -
various interface problems
con l'ultima versione di Illustrator ( 26.2.1 ) sono comparsi diversi problemai di interfaccia rendento difficile lo sviluppo del lavoro.
ad esempio:
- impossibile muovere con le freccie da tastiera gli oggetti selezionati
- se selezioni una guida questa scompare ricompare quando deselezionata
- stesso problema con i punti di ancoraggio se selezionati scompaiono1 vote -
Window widgets vanish if window is resized via Accessibility API
If an Illustrator window is moved and resized via the Accessibility API, then the window widgets will vanish. They will reappear if you manually resize the window (even if only by a pixel).
This issue affects anyone who uses a third-party window manager, such as our app Moom. It was reported by one of our users, and this video is theirs—we don't have Illustrator, so we can't test on our end.
If you watch the video, you'll see the window widgets vanish when the user uses Moom to move the window; they then reappear when they manually resize the window.…
1 vote -
Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote
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