Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
939 results found
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Navigation bar info in lower left gets displayed in wrong location
I have 3 monitors.
2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
See first attached screenshot.If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the…
1 vote -
Cursor selections made within ui panels parameter fields do not respect dark mode on macos
macOS 10.15.7
Illustrator 26.3.1Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.
Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.
1 vote -
Zoom in command does not work
- Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
- pressed "control + +"
- expected zoom in.
- As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
- I do not have video
1 vote -
various interface problems
con l'ultima versione di Illustrator ( 26.2.1 ) sono comparsi diversi problemai di interfaccia rendento difficile lo sviluppo del lavoro.
ad esempio:
- impossibile muovere con le freccie da tastiera gli oggetti selezionati
- se selezioni una guida questa scompare ricompare quando deselezionata
- stesso problema con i punti di ancoraggio se selezionati scompaiono1 vote -
Window widgets vanish if window is resized via Accessibility API
If an Illustrator window is moved and resized via the Accessibility API, then the window widgets will vanish. They will reappear if you manually resize the window (even if only by a pixel).
This issue affects anyone who uses a third-party window manager, such as our app Moom. It was reported by one of our users, and this video is theirs—we don't have Illustrator, so we can't test on our end.
If you watch the video, you'll see the window widgets vanish when the user uses Moom to move the window; they then reappear when they manually resize the window.…
1 vote -
Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote -
Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22
See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.
1 vote -
Keyboard shortcuts quit working periodically?
Occasionally while I'm in Illustrator, my keyboard shortcuts will randomly stop working for roughly 30 seconds at a time. The issue resolves without me having to restart, but it happens a couple times a day usually. I have custom shortcuts but it also happens for defaults (like cmd + s for saving). I thought it was lag at first, but I'm able to use the same commands from the drop down menus without issue.
I'm running macOS Mojave 10.14.6 with Illustrator 25.4.4, and I have several Esko plug-ins for work.
1 vote -
Illustrator chokes when interacting with the UI
Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
The video I´m uploading as a reference doesn´t have any drop-frames.My system:
Windows 10 (10.0.19043 Build 19043)
CPU: Intel I9 9900K
GPU: Nvidia GeForce RTX 2080
RAM: 64 GB DDR4
System Drive: Samsung NvME SSD 970PRO 512GB1 vote -
Ok/Cancel positions reversed on Mac/Windows versions
Is there a reason why the ok and cancel buttons are flipped when you switch from Mac to PC? I use both platforms every day and it's really disorienting. Can this be made consistent across both platforms, or is this an Apple/Microsoft issue?
1 vote -
Voreinstellung Einheit Allgemein Millimeter wird nicht gespeichert
Beim Schließen von AI sollte die Voreinstellung Einheit-Allgemein-Millimeter sowie alle anderen Voreinstellungen gespeichert werden. Das ist leider nicht der Fall.
Meine Systemangaben:
Windows 10, AI Version 25.2Wenn ich die voreingestellte Allgemeine Einheit von punkt auf Millimeter ändere, dann die geöffnete Datei speichere, AI schließe, wieder öffne und irgendeine Datei öffne, oder auch AI durch den Aufruf einer Datei oder der vorher geöffneten Datei öffne, ist die Allgemeine Einheit wieder auf dem voreingestellten Wert "Punkt".
Ich erwarte mir, daß der Wert dann Millimeter ist, weil ich ja die Voreinstellungen geändert habe.
Freundliche Grüße
Wolfgang Busch, Mayer & Co GmbH, Salzburg,…1 vote -
Bug: MacOS window dots are not showing up in the upper left corner
The red, yellow, green window dots are not showing up in the upper left hand corner of the homescreen and are instead stuck between learn and files on the left hand nav.
1 vote -
New Document Window - Buttons Cropped (Mac OS)
On Mac OX 11.6 (27" screen, 4K) the buttons inside the 'New Document' window are partially cropped out of sight.
1 vote -
ワークスペースが開かない
ワークスペースが消えた。
ウィンドウ＞ワークスペース＞初期設定やリセットしても何も開かない一応
ウィンドウ＞
で必要なパネルにチェックを入れると開くが
ひとつづつチェックを入れて手動でで並べないといけないので
不便です1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました「ワークスペースが開かない」という現象は、使用されているマシン環境依存のトラブルと思われます。
お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Resizing window distorts artwork and interface
Selecting Edit>Recolor Artwork resulted in Illustrator distorting the contents of the user interface when the application window was resized. I was unable to replicate the problem after restarting Illustrator. The attached screenshot is not resized, it is exactly as Illustrator appeared after the bug manifested.
1 vote -
Lag when mouseover on Font menu
On macOS, if you click the "Type" menu in the menubar at the top of the screen, then hover over "Font" in the dropdown menu, there is serious lag as the fonts load. Sometimes if you're just passing over the Font option on your way to another item, you can experience lag for 3-5 seconds as the fonts load anyway.
Illustrator 26.0.1, macOS 10.15.7, Macbook Pro 2019 16" 8 core i9.
1 vote -
Button Text Alignment Issue
This is disturbing, This button alignment issue is seen in Indesign & Photoshop as well.
1 vote -
Menus aren't opening, or opening and closing fast. Isn't possible click and anything.
On opening screen, it's not open Preferences menu or choose any options at document presets. The tab open and closes very fast.
It's not access swatches, write the name of the file, access export menus, nothing.This problem started at version 22. Seem corrected, but the issue back after some minutes or hours of use. It's totally random.
See videos below. Since september 2021.
The issue is happening with other people at Adobe Community forum.
1 vote -
Paused tutorial video, can't play again
Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.
1 vote -
New Update interfaz error
In the new update, the interface shows errors when I select create new file and when I tell it to save to the cloud. The numbers and file names are not read in full.
1 vote
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