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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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938 results found

  1. Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels

    If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.

    If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.

    But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
    It should close this dropdown, as it does for everything else in Ai.

    3 votes

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  2. [Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field

    When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.

    Interestingly, Polish characters work just fine in text boxes and in the layers panel.

    1 vote

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  3. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    8 votes

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    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

  4. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    1 vote

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  5. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  6. Green arrow appears in the top left corner after using a keyboard shortcut

    How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks

    1 vote

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  7. Input fields not working properly, close and get unfocused

    Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.

    1 vote

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  8. Illustrator Crashed, Ruined My Workspace and Preferences.

    Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

    1 vote

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  9. Dimension Tool panel as a tool subgroup instead of a floating modal panel

    If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. 14 votes

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  11. Asset Export picks up illegal characters from Sublayers

    Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.

    My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.

    2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.

    A bug plain and simple. Wanted to pass it along.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. 1 vote

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  13. Show all tools on big display

    I have a huge screen, why not show all tools in Advanced mode?

    1 vote

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  14. Context Task Bar flickers when panning with a scroll, using mouse or touchpad

    CTB hides itself when we pan.
    It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.

    The panel flickers each tick, making it painful to look at.

    Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.

    6 votes

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  15. Modal panels for Free Transform tool, Dimension tool, and Recolor pseudo-panel get hidden under other floating panels

    Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.

    However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.

    It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.

    I think their order should be above and not below.

    9 votes

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  16. Text Input Fields Displaying as Broken Text

    Sonoma 14.5 running on MacBook M1 Pro.

    All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.

    The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. 2 votes

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  18. 2 votes

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  19. Holding Shift (or Ctrl) to move RGB sliders together in Color panel doesn’t work when color is white

    A Help article on Color panel states we can hold Shift (also works for Ctrl, although unspecified there) to move color channels’ sliders 'in tandem', together, — http://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html#keys_for_the_color_panel

    This indeed works, in both RGB and CMYK modes (not in HSB, since its values won’t benefit from it).

    However, if all three RGB sliders are at 255/100% (white), this mode doesn’t work — please see the GIF attached.

    It probably makes sense for CMYK, where it’s not clear if 0-0-0-0 should become something like 24-24-24-24, but it totally makes sense for RGB, where we expect to get a gray color.

    Thanks…

    10 votes

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  20. Font dropdown list isn't anti-aliased

    Illustrator 28.5 on Mac OS Sonoma 14.5

    Since the latest illustrator update the font dropdown list is pixelated

    1 vote

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