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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. EPS window moves to the left

    When saving file as eps, the window that appears after clicking Save moves a little to the left each time. Eventually it is so far to the left I have to drag it to the right hand edge of the screen. The next time it will left again and so on. All other windows reappear where I have left them. It just seems to be this one that moves left each time it appears.

    1 vote

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  2. 1 vote

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  3. ヒストリー項目が正しく表示されない

    問題の説明:
    MacOS10.15.7 IllustratorCC ver.26.4.1

    オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。

    再現手順:
    1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
    2. キーボードのリターンキーを押し移動ダイアログを開く
    3. コピーボタンをクリックする
    4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる

    実際の結果:
    ヒストリーパネル上で「取り消し」と表示

    期待された結果:
    「コピー」と表示される

    回避方法:
    ありません。

    その他…
    ・編集→カラーを編集
    ・リピートオブジェクトの編集処理
    ・グラデーションツールによる処理
    ・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用する

    これらも「取り消し」と表示されます。

    ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。

    段落パネルの多くの機能(インデント・段落前後あき以外)とOpenTypeパネルは項目が二重に追加されたりします。
    全般的にヒストリーパネルの表示はおかしいです。

    15 votes

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  4. Floating windows move offscreen

    Bug Report: Floating windows drift offscreen (see attached video).
    Adobe Illustrator 26.4

    I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

    System Info:
    I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

    1 vote

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  5. Window and panels moving when Mac goes to sleep

    There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

    There are comments on this thread that confirm

    this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

    https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

    please, Adobe support, address this issue.

    3 votes

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  6. The panel moves by itself under macos 13.0 ventura

    The panel moves by itself under macos 13.0 ventura.
    Illustrator 26.3.1.

    1 vote

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  7. Holding Ctrl does not enable Constrain Proportions for atboards

    If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.

    Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.

    1 vote

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  8. Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.

    Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.

    This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019

    1 vote

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  9. Translation error (German)

    When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.

    The english word "Type" was translated to "Typ" instead of "Schrift".

    This translation error seems to be common in other languages as far as i can see it here on uservoice.

    1 vote

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  10. Expand Dialog Box

    When I click Object < Expand - no dialog box shows up allowing me to actually expand,

    1 vote

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  11. save for web (legacy) ui zoomed in

    Windows 10
    Illustrator CC 26.3.1 (but has been happening for the last couple of updates)

    Under Export> Save for web(legacy) the UI that I see is very zoomed in with no scroll bars to move around the window. I'm unable to get to anything past the line in the screenshot. I can hit Enter to save it and can hit Esc to cancel, but can't really do anything else with it.

    I have completely reset the preferences and tried checking UI scaling, neither helped.

    The first 2 screenshots are from illustrator, the first one is what the UI looks like…

    1 vote

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  12. color picker - thin grey line between comparison swatches

    Today I noticed a thin grey line between the comparison color swatches on my color picker window. It puts a border between the swatches, meaning I can't directly compare their color. It's driving me nuts!

    I checked with coworkers, I'm the only one having this issue. It happens regardless of what document I'm working on. All my coworkers and myself are using the latest version of illustrator CC and are using up-to-date windows 10.

    1 vote

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  13. File window on Mac misaligns

    When using the green align and expand button for the file window on Mac, the window misaligns by a fraction toward the upper left corner.

    1 vote

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  14. New Document modal misalignment

    When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.

    macOS Monterey
    Illustrator 26.3.1

    1 vote

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  15. Some menus size is very tiny

    The menus show up so tiny they are difficult to read.
    Some seem normal.
    This occurs in both Illustrator and Photoshop.

    2 votes

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  16. Navigation bar info in lower left gets displayed in wrong location

    I have 3 monitors.
    2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.

    Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
    See first attached screenshot.

    If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the…

    1 vote

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  17. Cursor selections made within ui panels parameter fields do not respect dark mode on macos

    macOS 10.15.7
    Illustrator 26.3.1

    Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.

    Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.

    1 vote

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  18. Zoom in command does not work

    1. Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
    2. pressed "control + +"
    3. expected zoom in.
    4. As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
    5. I do not have video
    1 vote

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  19. keyboard shortcut(s) don't work

    I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.

    1 vote

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  20. various interface problems

    con l'ultima versione di Illustrator ( 26.2.1 ) sono comparsi diversi problemai di interfaccia rendento difficile lo sviluppo del lavoro.
    ad esempio:
    - impossibile muovere con le freccie da tastiera gli oggetti selezionati
    - se selezioni una guida questa scompare ricompare quando deselezionata
    - stesso problema con i punti di ancoraggio se selezionati scompaiono

    1 vote

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