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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Error opening Edit menu

    Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.

    1 vote

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  2. Cannot select text with selection tool

    macOS Big Sur 11.2.3
    Illustrator 25.4

    REALLY ANNOYING cannot select text with direct selection tool. The nearest line is selected instead, clicking anywhere near that Area text doesn't have an effect. Sometimes it works, but 99% of the time not. Only just noticed this today with recent upgrade.
    By the way, pretty serious bug I'd say, not being able to select stuff. Saw there was a similar bug in 2018 reported with Adobe saying it had been fixed in later version. Well, it's back!

    1 vote

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  3. 1 vote

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  4. Illustrator is completely gray

    When I open illustrator it is completely gray, I have already installed several times and it does not fix.

    1 vote

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  5. Illustrator 2021

    The bug is ILLUSTRATOR 2021 itself.
    - tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
    I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.

    2 votes

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  6. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

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  7. libraries panel appearing zoomed in and not working

    Libraries Panel appearing very large and not functional. Possinly to do with plugging M1 Macbook Pro into external monitor?

    Dragging panel to Macbook screen appears smaller although still not functional.

    1 vote

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  8. Saving under macOS with cmd-S and cmd-D results in an error

    I save my AI document under macOS 10.15.7 with the key combination cmd-S and immediately also press cmd-D so that the document lands on the desktop.

    Since Illustrator 25.4.1, this results in an error message. I have to wait a while after pressing cmd-S before I can press cmd-D. Only then does it work.

    Speichern unter macOS mit cmd-S, cmd-D ergibt Fehler

    Ich speichere meine AI-Dokument unter macOS 10.15.7 mit der Tastenkombination cmd-S und drücke sofort auch cmd-D, damit das Dokument auf dem Schreibtisch landet.

    Seit Illustrator 25.4.1 ergibt das je doch eine Fehlermeldung. Ich muss nach cmd-S etwas warten,…

    1 vote

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  9. Bending forgets the value

    While rotating objects keeps the value of the angle in the dialogue box, bending immediately forgets the value. A bug?

    Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?

    see screenshort in German:

    2 votes

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  10. Missing feature in the French version - UI scaling

    L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
    system : Windows 10

    1 vote

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  11. Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar

    Illustrator 25.4.1 / Mac OS 10.14.6
    Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
    Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
    Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
    Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.

    1 vote

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  12. Recently opened file not visible when starting illustrator on Mac OS

    When opening illustrator for the first time the recently worked files are not shown on the home page.
    My MacOs Big Sur 11.5.2
    Illustrator Version 25.4.1

    1 vote

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  13. Shift + mouse3

    Shift + mouse3 activate Rotate view tool, but this not work.

    1 vote

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  14. Wake from Sleep Bug

    M1 MacBook Pro, Mac OS 11.5.2. - AI 25.4.1.
    Every time I wake my MBP from sleep, AI window is resized to half screen (horizontal) and all Palettes are whacked! all bunched in corner of screen, have to reset window size and reset palettes, every single time. Only AI does this, no other App.

    1 vote

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  15. 1 vote

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  16. Save on your computer or to Creative Cloud Dialog

    When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.

    3 votes

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  17. Inaktive Objekte "Mitten" darstellen fehlt ...

    Seit einem der letzten Updates (AI CC 25.4.1) fehlt folgende wichtige Funktion:
    In der Darstellung "Kontur" werden die Mittelpunkte (Mitte) der Objekte nicht mehr eingeblendet. Das betrifft alle Objekte auf der Arbeits-/Zeichenfläche.
    Lediglich bei dem aktiv ausgewählten Objekt wird der Mittelpunk gezeigt.
    Ich kann nicht mehr den Mittelpunkt eines (aktiven) Objekts auf den Mittelpunkt eines nicht aktiven Objekts ziehen, da ich diesen nicht sehe.
    Wenn ich die Intelligenten Hilfslinien aktiviere wird mir dabei etwas geholfen, da die "Mitte" des Ziel-Objekts angezeigt wird.
    Mit zwei, drei Objekten auf einer Seite ist das noch vertretbar (aber nicht wirklich akzeptabel). Mit vielen Objekten…

    2 votes

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  18. 1 vote

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  19. Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1

    I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.

    I'm on version 25.4.1 on Windows, no plugins, no tablet.

    Things I've done to try and remedy this:
    -Restarted program
    -Restarted Computer
    -Tried to clear preferences (several times alt+Ctrl+shift on startup)
    -Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,…

    1 vote

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  20. Artboards and Smart guide heads up displays do not show data, just gray boxes

    none of my dartboards have their numbers Iartboard 1, dartboard 2, etc.) nor does the heads up measurement box of the smart guides show any data, it is just a gray box. The attached file only shows the lack of numbering of the artboards, not the smart guide heads up display

    1 vote

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