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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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939 results found

  1. ADOBE: FOR GOD'S SAKE WILL YOU TRANSFER CUSTOM SETTINGS AFTER AN UPDATE ALREADY

    ADOBE IT IS 2024.

    FOR GOD'S SAKE -- AND THIS IS ALL CAPS BECAUSE I'M YELLING -- ADD THE FOLLOWING CODE TO ALL ILLUSTRATOR UPDATES:

    Copy <Old Custom Workspace AND Keyboard Settings> to <New Version>

    Okay? It can't be that friggin' complicated. I'm trying to write a PowerShell VBA to do it, and I'm not a coder.

    I AM SICK AND TIRED OF HAVING TO MANUALLY GO IN AND TRY AND FIGURE OUT WHERE ALL MY CUSTOM SETTINGS ARE LOCATED AND THEN MANUALLY COPYING THEM TO THE UPDATED FOLDER.

    This might be too much for UX, but golly gee gosheroonies,…

    3 votes

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  2. Contextual Task Bar cannot be turned off

    When you hide the Contextual Task Bar in Illustrator 28.4 it will always reappear after relaunching Illustrator. Even after resetting the preferences.

    13 votes

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  3. Pressing Tab to Show All Palettes focuses a random third-party extension’s input on Windows

    Reported by Enisio:

    I use the Tab key a lot to hide/show panels, to instantly clear the panel clutter on the screen.
    Pressing Tab activates RANDOM extension.

    This is bad, because I work with shortcut keys: T is for writingS for Scale, R for rotation, etc.
    When an extension gets focused, I can’t call the tool I need and type something in the extension panel instead.

    Same thing with all the extensions below. I think all extensions behave this way. Has anyone ever paid attention?

    ScripshonTrees
    Console Panel
    Jsxlauncher
    LAScripts
    ...

    Happens with Win 10 + AI 2024 — but…

    5 votes

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  4. Crash when clicking on options in … (More Options) popup in the Properties panel

    This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

    I remember I reported that while ago, but got no reply and obviously no attention from support team.

    Top of the crash report:

    Process: Adobe Illustrator [44604]
    Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 28.3.0 (28.3.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2024-03-23 20:18:35.4441 +0200
    OS…

    1 vote

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  5. New document screen doesn't close upon creating new document, locking me out of program

    The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never…

    2 votes

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  6. Paste in front places objects in a wrong position

    Just updated to Illustrator 28.3 on macOS Ventura 13.4 on iMac 19,1.
    Paste in front is fine on current artboard copied from. But paste in front does not land in corresponding location on another target artboard.
    i.e. - copy text or art from artboard A. Paste in front artboard A lands in exact same spot. Paste in front artboard B (same size, but to the right of A) lands at -6.568" @ 139.125° from artboard A location (up and to the left). Artboard C (2nd document) lands up and to the left -19.6735" @ 169.064° of expected location.

    1 vote

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  7. Pop-ups won't close in magnified view setting.

    When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.

    I've had this issue with other…

    2 votes

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  8. Mouse cursor disappears on Windows 11 Insider Preview

    I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

    43 votes

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  9. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    1 vote

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  10. can't change language from Spanish to english

    I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work

    1 vote

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  11. レイヤー名に改行コードが入っている場合、MacとWindowsでレイヤーパネルの表記が異なる。

    macOS Ventura 13.6.3、Windows10/11
    Illustrator ver.28.2(以前のバージョンも同様の挙動)

    1.テキストエディタ等から改行を含むテキストをコピーする。
    2.Illustratorに移り、新規ドキュメントを開きレイヤーパネルを選択する。
    3.レイヤー 1を選択しレイヤー名をダブルクリックするかダイアログを表示してレイヤー名にテキストエディター等でコピーした改行を含むテキストをペーストする。
    4.Macでは改行がZWNBSのように扱われ表示されます。Windowsでは改行として扱われ改行以後が折り返され上部だけがかすかに見えます。

    期待する結果
    プラットフォームが違ってもレイヤー名の表示がおなじになる。

    実際の結果
    MacとWindowsでレイヤー名の表示が異なる。

    これはレイヤー名に改行コードが入ってしまうという特殊なケースでの挙動の違いです。しかし、レイヤー名をテキストエディタ等からコピーしてきてペーストするというシナリオは考えられることです。プラットフォームの違いで表示が異なるのは問題です。
    理想を言えば、レイヤー名に改行が混ざっていた場合は改行コード自体をドロップしてしまうのが良いように思います。Windowsの折り返して読めない部分が生じるのはダメです。

    8 votes

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  12. 'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar

    I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.

    Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.

    Illustrator 28.2
    MacOS Sonoma 14.2.1
    MacBook Air M2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. command N for new doesn't work

    Illustrator 25.4.1

    copy an item from a document
    hit "command N" to make a new document
    hit "return"
    new document dialog goes away, but a new document is not made

    1 vote

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  14. Shift + F puts screen in presentation mode.

    WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.

    I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...

    2 votes

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  15. Reduce History Panel Minimum Width

    Please reduce the history panel minimum width.
    Currently it's wider than (almost?) all of the history step names.

    Ideally this panel width could reduce to just show the icons of each history step.

    Common actions like Move and Clear would benefit from icons better representing the changes made.

    All the different type adjustments would also benefit from displaying their corresponding icons from their respective panels (font size, letter spacing, line height, paragraph alignment etc.)

    Thanks for delivering the History Panel!

    3 votes

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  16. Values in Transform fields are missing and inactive

    Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
    As you can see, Transform values are locked when I pick an object.

    1 vote

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  17. Column can't be resized in the variable panel

    If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
    Normal table columns can be resized; dunno why this one isn't.

    2 votes

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  18. The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)

    The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.

    1 vote

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  19. Keybord shortcut doesn't work for Object > Expand

    I added a custom keyboard shortcut for
    Object > Expand (Alt+Shift+Ctrl+L)
    It has no conflict with any other shortcut

    For example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
    But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu command

    Only after I clicked on the menu command, the keyboard shortcut starts working again

    1 vote

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  20. Corner Handles don't allow object rotation every time. seems to work intermittently.

    Corner Handles don't allow object rotation every time. seems to work intermittently. Illustrator 28.1, Apple M2 Pro powerbook, Ventura

    1 vote

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