Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
376 results found
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Preview Problem in imac m1 on GPU Performance
This problem occurs when Illustrator is on the GPU Performance, there is a Preview problem in some parts .. I have a request to solve the problem, this problem has not been solved in the last update either ...
illustrator 25.2.3 & 2022!
System imac m1
memory 16gbmacos monterey 12.01
1 vote -
Zoom w/ Command + Space Bar screen grays out
Hi - when I zoom in close to anything in AI using Command + Space Bar I will get a grayed out background and the object is very pixelized & strange looking - see attached screenshot. This happens about 50% of the time I do this. Can you look into fixing this bug? MacOS Catalina v 10.15.7, AI 25.4.1 Thank you.
1 vote -
The GPU preview renderer glitches out on distortion meshes when the canvas is rotated.
See title, really. It might just be on distortion meshes inside of clipping masks; that's where I found it and I didn't bother checking for any further details.
1 vote -
Weird neon pink image of straight horizontal lines while creating new symbol
As I was making a new symbol, I had another tab open of a house I was creating and in the midst of making such my laptop went blank showing some weird neon pink image of straight horizontal lines, and then it went blank and then after that my laptop restarted. It was only after I reported the bug to apple I realized looking back at my other tab on illustrator that the original image I was using for practice on illustrator got really messed up and can't use now.
1 vote -
UI labels smear and the canvas is not fully updated
Hello everyone!
When I have to move an edge of a shape with the direct selection tool, on the right side of the screen this happens. Plus that it doesn't show the X and Y pixels where the edge belongs. I don't know if it's because of my laptop (Ryzen 7 4700U with AMD Radeon Graphics) Please let me know because it's kinda annoying, thank you so much!I searched for it, it's a smart guide's bug, in case I can help you :)
1 vote -
24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset
24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset.
1 vote -
Consistent Display Bug
- MacBook pro 2021, big sur 11.4
- version 25.3.1
On textured illustrations or illustrations using clipping masks, solid white boxes/sometimes pixel shapes sometimes larger, will appear. Some components I can zoom close enough in that they disappear, but some sketches I would be zooming in so far as to crop the sketch before the white boxes disappear.
It is not the same as before where clipping masks would look completely unclipped. This is a different glitch in the newest update. It makes it so in order to take a screenshot of a sketch, I need to close and save and open…
1 vote -
Illustrator stürzt nach Umschalten auf "Pfadansicht" ab.
Windows 10 - Illustrator 25.3.1
Ein Dokument in welchem ein 1px Raster mit 4 Unterteilungen angelegt wurde, bringt nach umschalten auf die Pfadansicht das Programm zum abstürzen.
Wenn ich den Raster ausblende, funktioniert Illustrator einwandfrei.1 vote -
canvas background disappearing
view goes from white to checkerboard out of nowhere recently... maybe in the last week or so? seems like a bug that needs to be addressed
1 vote -
合成フォント使用時に、欧文書体のベースラインがずれる
- macOS Catalina 10.15.5 Mac mini (2018) プロセッサ／3.2 GHz 6コアIntel Core i7 メモリ／16 GB 2667 MHz DDR4 グラフィックス／Intel UHD Graphics 630 1536 MB
Adobe illustrator 2021(25.2.1)
2.問題が発生したときに実行していた手順
和文と欧文で合成フォントを作成。
今回は「TBゴシックstd」と「Berthold Akzidenz Grotesk」を使用。
Berthold Akzidenz Groteskのサイズを112%、ベースラインを-2%に設定。
テキストをアウトライン化時に発見。3.想定していた結果
普通にアウトライン化される。4.実際の結果
GPUプレビュー使用時に合成フォントの欧文ベースラインが正しく反映されて表示されない。
検証したところ、フォントサイズ24ptまではベースラインの数値が反映されず0%で表示。25pt以上でズレて表示される。
25ptで一番顕著にズレが発生し、フォントサイズが大きくなるにつれてズレ幅が少なくなっていく。
アウトライン化すると表示からズレて、（おそらく）ベースラインに入力した数値が反映された位置でオブジェクトになる。入稿時などにアウトライン化する際にズレが発生するため非常に危険です。
1 voteこちら「合成フォントで欧文フォントのベースラインが正しく反映されない」という問題ですが、ご報告いただいたフォント以外の組み合わせの合成フォントで再現いたしますか？
他のフォントで検証しておりますが、再現できませんでした。お手数をおかけしますが、ご確認くださいますよう、よろしくお願いしたします。
Illustrator チーム
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Pathfinder Issue - fill not snapping to path in different situations
This has been happening to me repeatedly for months during different applications of using the pathfinder tool. Usually with using the exclude option. A part of a shape – in the attached case, outlined letters – will be partially filled even though the path shows that they are not filled. It also doesn't seem to matter if I subtract the shapes using the Shape Builder tool or the Pathfinder. I still end up with color filling areas that should be subtracted and the path shows that they are subtracted. This is a process I use for separating files for printing…
1 vote -
GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…
1 vote -
Compound path using expanded fonts (certain fonts) not working correctly.
Compound path using expanded fonts (certain fonts) not working correctly.
Illustrator 25.2.1
MacOS 11.2.31 vote -
Illustrator v25.2.1 some excess cut after using shape builder tool or pathfinder
Im on macbook pro 2018
2,3 GHz Quad-Core Intel Core i5
8 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 655 1536 MBGot some issue wheen i created shape using shape builder tools, or pathfinder, i found some excess cut, and the shape moved on a small pixels.
in the outline view mode, the excess cut is dissapearing,
and when i turned off GPU rendering in preference, the excess is dissapearing too,then i compared v25.2.1 and v25.0, i dont found this problem in 25.0
becasue im trying to open the same file in different version of Adobe illustrator,…1 vote -
GPU compativel indisponível
NVIDIA GeForce MX250
Driver não compatívelComo é possível que um equipamento novo não seja compatível com a versão de vosso software
1 vote -
GPU se desactiva perdiendo los perfiles de color en pantalla y tampoco permite ver Ajustes de Prueba ni Colores de Prueba
Sin motivo al parecer se cambiaron los colores de los PSD linkeados perdiendo los perfiles de color. Se cambió a CPU y no puedo volver a GPU porque aparece en gris, al igual que Ajustes de Prueba ni Colores de Prueba. Al ir al Menú Edición/Ajustes de Color aparece "Emular Adobe Illustrator 6.0". Reinicio Illustrator y al abrir cualquier documento elimina los perfiles incrustados en él.
1 vote -
Illustrator 25 very low with ICC profiles other than appleRGB and sRGB
Hi,
Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
Here is a video showing the problem:
https://youtu.be/S4SKBE7Zn8c…
1 vote -
Video driver error
I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.
1 vote -
GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries
In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.
I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an…
1 vote -
View using GPU not functioning on document after updating to version (25.2.1)
MacBook Pro (Retina, 15-inch, Mid 2015)
2.5 GHz Quad-Core Intel Core i7
OS: OS X
Version: 10.15
System Architecture: x64
Built-In Memory: 16384 MBGPU Info:
Illustrator Version: 25.2.1
Number of Displays: 1
Number of Drivers: 2
Driver[0] Name: Intel Iris Pro Graphics
Driver[0] Adapter RAM: 1536
Driver[1] Name: AMD Radeon R9 M370X
Driver[1] Adapter RAM: 2048
DefaultEnableGPU: 1Document defaults to CPU preview, the View using GPU option is grayed out. I have opened the document in a previous version of Illustrator (24.3) GPU display works fine.
1 vote
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