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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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161 results found

  1. PDF with CMYK JPEG is inverted when opened in Illustrator

    Tested on Mac OS 10.14.6 with Adobe Illustrator 23.0.4

    METHOD
    open a PDF that contains a CMYK JPEG image in Illustrator
    (This PDF was created by converting a CMYK JPEG file to PDF in Acrobat DC Pro 2019)

    RESULT
    image is shown inverted in illustrator (same issue opened in Photoshop as "image").
    Opening in Photoshop as "page" it looks ok, but this cannot be selected in Illustrator.

    PDF and original JPEG are attached.

    EXPECTED
    visually the same as input file, no inverted image

    4 votes

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  2. Auto-update of linked images broken in Illustrator 2025 (works in 2024)

    have encountered an issue with Illustrator 2025(~29.7.1) on macOS 15.6.1.
    When I edit and save a linked PSD file in Photoshop, Illustrator 2025 does not auto-update the linked image immediately when switching back from Photoshop.
    • In Illustrator 2024, this works perfectly: saving in Photoshop → switching to Illustrator → the link updates instantly.
    • In Illustrator 2025, the update does not happen unless I first switch to another app or Finder, then return to Illustrator.
    • I confirmed this behavior on multiple Macs, both before and after updating macOS.
    • Preferences “Update Links Automatically” and “Check Links Before Opening…

    3 votes

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  3. Can't select linked png/bmp files when they have transparent backgrounds.

    Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation…

    3 votes

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  4. このフォルダー内の見つからないリンクを検索機能が消えた

    このフォルダー内の見つからないリンクを検索機能
    バージョン28.5であることを確認したが、バージョン29.3.1ではその機能が消えてしまい、チェックボックスが出てこない

    3 votes

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  5. Placing PDF comes up with an Unknown error

    There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
    Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.

    Using Mac OS
    Apple chip M1
    16gb Ram
    Sonoma 14.5

    Do not have any issues with this on the Intel macs.

    3 votes

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  6. duplicates all the placed images

    Every time I open a document with images I get an alert about images not found, without having moved them since I saved the document and when I locate them again, when the document is opened all the duplicate images appear, and it places them in the center of the document . I attach a screenshot of how duplicate images appear to me

    3 votes

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  7. Illustrator (still) cannot read TIF files.

    When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.

    There are reports on this page still open from 2021. When will this be fixed?

    I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.

    3 votes

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  8. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes

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  9. rotating and croping causing jagged banding

    Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.

    3 votes

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  10. 照片進行影像描圖失敗Photo image tracing failed

    Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
    同一張PNG圖檔進行影像描圖 低保真,在不同時間,顯示結果出現不一樣的描圖效果,變成失敗的影像描圖,麻煩修正或是解釋原因

    3 votes

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  11. Image trace bugged + presets

    Presets are not working as before, constant error when turning on the preview mode.
    Also, when I try to re-edit a traced image, I get a continuous error [UKCO].

    3 votes

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  12. Relink via Asset Link Missing Icon

    The Relink via Asset Link icon is missing in Adobe Illustrator, preventing users from linking images/templates they have designed to AEM Assets.

    3 votes

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  13. 3 votes

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  14. When relinking a file, the last accessed folder gets opened and not the one that had the link

    We need and option to open the folder containing a linked file when a link is missing or we choose "Relink file", instead of open last folder.

    3 votes

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  15. Linked PDFs resizing when pasted

    If you open a multi page PDF in Illustrator and then copy and paste it either into the same document or a different one, it changes from cropping to the bounding box to whatever was specified last in the File/Place options dialogue box and scales up or down to fit the same space.

    If I place a file (any file) and specify cropping to Bounding Box, and then open the same multi page PDF as before, the problem does not occur. It appears that by opening a multi page PDF it crops to bounding box but by copying and pasting…

    3 votes

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  16. 配置画像のリンク切れ

    macOS Big Sur ver.11.5.2 Illustrator ver.25.3.1 M1Universal

    intele MacでパッケージをしたデータをIllustrator ver.25.3.1 M1Universalで開くと画像のリンクが全て外れます。
    またリンクフォルダから1つ配置し直すと本来は全て自動的に読み込み再リンクされますが、これもされず全画像リンク処理をしなければなりません。
    改善策をおしえてください。

    3 votes

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  17. 1 bit TIFF files still importing inverted after all these years

    It's been a while since I needed to import a 1 bit tiff file into Illustrator (maybe two years?) And I was so surprised to see this problem still occurs even in version 24.0.3

    Does anyone know a fix bedside inverting it in Photoshop before importing it?
    This is a no go, because when people open the file who aren't experiencing the the problem, it's wrong again.

    3 votes

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  18. Cannot relink the image

    In the adobe illustrator app, I tried to relink the image but it didn't work, as shown in the videos I posted below. Can you solve this bug, please?

    Thank you

    3 votes

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  19. Image Trace Bug?

    Every single image I trace and expand causes this effect. Is there a way to get rid of it?

    3 votes

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  20. Cannot update links from links panel

    Cannot update links by clicking "update" icon in links panel or by going to panel menu > Update Links. They do nothing. I have to wait until AI shows the "Some links need updating..." alert and then confirm to update or I have to close/open the file.

    What the heck happened in the latest update(s)? Feels like all of the panels are super busted.

    3 votes

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