Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
976 results found
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Illustrator Crashed, Ruined My Workspace and Preferences.
Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.
1 vote -
Dimension Tool panel as a tool subgroup instead of a floating modal panel
If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.
1 vote -
Asset Export picks up illegal characters from Sublayers
Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.
My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.
2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.
A bug plain and simple. Wanted to pass it along.
1 vote -
Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons
Panel on the right doesn't work when it's extended, it's only working when it's reduced.
1 vote -
Show all tools on big display
I have a huge screen, why not show all tools in Advanced mode?
1 vote -
Text Input Fields Displaying as Broken Text
Sonoma 14.5 running on MacBook M1 Pro.
All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.
The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.
1 vote -
Previews in the Font Family dropdown are rendered as scaled up, pixelated
Illustrator 28.5 on Mac OS Sonoma 14.5
Since the latest illustrator update the font dropdown list is pixelated
1 vote -
Partage d'écran: «conversion des éléments déplacés au format EPS»
Lorsque j'utilise Illustrator avec le partage d'écran, déplacer une image et très compliqué.
Lors du déplacement d'une image, le pop-up « conversion des éléments déplacés au format EPS » apparaît plusieurs fois. Très souvent lors du déplacement d'une image, la connexion au Partage d’écran se coupe et il faut attendre un certain temps avant que la connexion ou Partage d’écran se fasse de nouveau.
Tous les autres logiciels de la suite, Adobe Creative Cloud fonctionne parfaitement. Je ne rencontre ce problème qu'avec Illustrator.
Illustrator est installé sur un Mac studio, 2023, avec une puce Apple, M2 Max et Sonoma 14.5
L'ordinateur utilisé…1 vote -
Custom/saved workspace doesn't update toolbars the first time
After I choose a saved workspace, the toolbars don't get updated/repositioned until I choose the saved workspace the second time from the window>workplace menu. In the first attempt, it positions the toolbars somewhat but not properly/fully. Therefore each time I have to go back and choose the saved workspace once more to get everything positioned how it is set.
1 vote -
Info palette’s fields are misaligned
The Info palette fields have been misaligned for years. Would you fix it please?
1 vote -
Bug - Blank Workspace
When I open an AI file there seems to be a 80/20 chance that it will not display properly. As the file is opening I can see everything but the moment it's fully loaded the workspace goes completely blank (gray without an artboard). I can still see toolbars and can move around the workspace. I can even select all and delete unseen assets but I can't draw new ones.
I have to close and reopen the file multiple times until it happens to show up. I've already tried:
• Resetting Preferences
• Uninstalling and reinstalling Illustrator
• Renaming the UXP/other…1 vote -
포토샵과 연동이 안돼
I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve
1 vote -
Horizontal scroll doesn't work
When I try to use 2 fingers on my trackpad (MSI GS65 Stealth) to scroll horizontally it brings up my media controls instead. I have a gesture for 3 fingers set to adjust volume and that works fine but for some reason it 2 finger horz scroll just brings up the media adjustments again.
1 vote -
Crash when clicking on options in … (More Options) popup in the Properties panel
This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").
I remember I reported that while ago, but got no reply and obviously no attention from support team.
Top of the crash report:
Process: Adobe Illustrator [44604]
Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 28.3.0 (28.3.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501Date/Time: 2024-03-23 20:18:35.4441 +0200
OS…1 vote -
Paste in front places objects in a wrong position
Just updated to Illustrator 28.3 on macOS Ventura 13.4 on iMac 19,1.
Paste in front is fine on current artboard copied from. But paste in front does not land in corresponding location on another target artboard.
i.e. - copy text or art from artboard A. Paste in front artboard A lands in exact same spot. Paste in front artboard B (same size, but to the right of A) lands at -6.568" @ 139.125° from artboard A location (up and to the left). Artboard C (2nd document) lands up and to the left -19.6735" @ 169.064° of expected location.1 voteThe bug vanished after a reboot.
If you encounter this again — please leave a comment.
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can't change language from Spanish to english
I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work
1 vote -
'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar
I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.
Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.
Illustrator 28.2
MacOS Sonoma 14.2.1
MacBook Air M21 vote -
Values in Transform fields are missing and inactive
Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
As you can see, Transform values are locked when I pick an object.1 vote -
The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)
The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.
1 voteThe behavior stopped after updating Illustrator.
If you experience something similar, please share details and upvote.
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Keybord shortcut doesn't work for Object > Expand
I added a custom keyboard shortcut for
Object > Expand (Alt+Shift+Ctrl+L)
It has no conflict with any other shortcutFor example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu commandOnly after I clicked on the menu command, the keyboard shortcut starts working again
1 vote
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