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Artboard tooltip cannot be dismissed

When I double click on an Artboard to open its properties, I receive a blue tooltip "Shift-click to select multiple artboards. Alternatively, Shift-drag to draw a marquee...". However, I am unable to dismiss this tooltip because the Artboard Options dialog is open, and that is at the highest z-index, and I cannot interact with any other interface unless I dismiss this dialog.

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Brian shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.


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  • Anonymous commented  ·   ·  Flag as inappropriate

    I have the exact same problem and I can't get my work done today because of it. Is there any workaround to get rid of that blue tool tip pop-up? I need to adjust my dartboards, which has been simple to do the last 10 years in Illustrator.....

  • Brian commented  ·   ·  Flag as inappropriate

    Terrible. But we know that it's independent of the operating system. It's happening on both Windows and Mac OS.

  • Jason Rotger commented  ·   ·  Flag as inappropriate

    When clicking on the little page icon to adjust artboard options, a blue box or prompt appears with a tip that reads "Shift-click to select multiple artboards...". When I try to click "Okay" --- It doesn't go away. There doesn't seem to be a way to disable the tip once I've read it.

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