627 results found

1. Export to .psd doesn’t work

   Necesito exportar a .psd con capas pero cuando voy a elegir el lugar donde quiero guardar no pasa nada. He probado con Dropbox, files, iCloud y no funciona

   8 votes

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   Need More Info  ·  AdminNeeraj Nandkeolyar (Sr. Product Manager, Adobe Illustrator) responded

   Please try the latest update (1.3). Entire Export feature has been revamped. Please leave a comment if the problem still persists.

2. Rotation handle behind tools-popup for selected object - Illustrator for Ipad

   When an object is selected and user rotates object 180deg with the rotation handle (handle is down/at bottom whereas default it starts above object) the pop-up with tools/options for the object (opacity, stroke, layer stacking, nudge, trash/delete, etc) is layered above the rotation handle in the UI making it impossible to rotate the object again without using the properties panel.

   In light of this, a global suggestion (may not be feasible based on how apple pencil works):
   if the pencil can be detected a short distance from touching the display, perhaps show a cursor with contextual clues as to what the user will do when the pencil touches the display. For instance, hover the pencil close to but not on the corner of a selected object and see the "rotate" cursor that shows up in the desktop version when the cursor is placed in that same position.
   Do the same for a hover-cursor, show a resize/scale cursor when placed on the object's re-size/scale handles to indicate that a resize or scale operation will be done when the pencil touches the display.

   When an object is selected and user rotates object 180deg with the rotation handle (handle is down/at bottom whereas default it starts above object) the pop-up with tools/options for the object (opacity, stroke, layer stacking, nudge, trash/delete, etc) is layered above the rotation handle in the UI making it impossible to rotate the object again without using the properties panel.

   In light of this, a global suggestion (may not be feasible based on how apple pencil works):
   if the pencil can be detected a short distance from touching the display, perhaps show a cursor with contextual clues as to what… more

   8 votes

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3. Color Picker Issue

   The color picker is inaccurate when working on a Desktop Ai file with the iPad Ai app. It chooses a color that is close, but it should be accurate since these are solid vector shapes.

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   Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Hi,

   Can you share a video explaining the difference that you are seeing on desktop and ipad.

   Thanks

4. Coloring via Blob Brush doesnt save! Save work only with filled pen!

   2h lost, do something with this pls

   8 votes

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5. App freezes consistently.

   No matter in a new document, saved document, cloud or locally stored, the app freezes constantly. Sometimes it saves my most recent work, sometimes not. I have to close & reopen the app about 90% of the time. Sometimes it will let me change tools or layers, but won’t let me select or move anything on the art board.

   7 votes

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6. Pen tool doesn’t remove an anchor point

   Pen tool not working as mentioned when I want to remove anchor point of the previous one holding pen on that point but still it’s not removing the anchor point

   7 votes

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7. Auto save doesn’t work extremely frustrating. Hours wasted
   7 votes

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8. Move object using the X,Y axis coordinates doesn’t work

   When I try to move an object by typing in the X,Y coordinates (for creating a seamless pattern - precision is vital) - it automatically changes my numbers/position. This is on the latest version of Ai on the latest generation of iPad. Sometimes I click the backspace arrow and it just starts changing the numbers eradically. It will continue to add numbers and change as I’m trying to enter my number. Definitely a glitch.

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   7 votes

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9. Gradient

   Gradient tool is difficult to utilize. Instead of allowing me to adjust points on a gradient, it is more likely to add a new one. Then it becomes a trick in itself to delete them.

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10. I can’t select and move objects on the screen with pencil.

    Earlier it’s works

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    7 votes

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11. Illustrator crashes as much as soon as I open iPad everytime

    Illustrator crashes as much as soon as I open iPad everytime

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12. Y positioning bug in Properties panel

    Using iPad Pro 9.7 with iOS 14.0.1 and Illustrator 1.0.2:
    Selected a path using direct selection tool. In Properties panel, attempted to alter Y position by using scrubbing control. At first the position moved a small amount as expected, but suddenly the numbers blew up to astronomical values. Tried to get it back to original value by typing original value in Y value box but it would not accept input, only would change to different astronomical values.

    7 votes

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    Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

    Hi,

    Please share a video of this issue.

    Thanks

13. Ai for iPad crashes when I create a new template

    This is a bug report.

    Every time I go to create a new template it crashes when I select “create file”.
    But when I open it back up the new template exists and selecting to work after that point it’s fine. The bug in the program comes after it makes the document.
    It crashes. But once opened again all is good.

    I believe that A command prompt in what to do next is the syntax error that needs fixing.

    6 votes

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14. Fix app crash

    I have the app on my iPad and whenever I edit photos (expand vectorization) the app tends to crash. I go back to the app and click on my “saved”work but nothings there and it crashes again.

    6 votes

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15. アプリがクラッシュする

    アプリを起動してもすぐクラッシュしてしまい、途中まで編集していたものも消えてしまう。また、保存もうまくできず保存されませんでした。と通知が出る。とにかく使いづらい。

    6 votes

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16. Can’t save illustrator file on ipad (app) as Ai or eps.

    Can’t save illustrator file on ipad (app) as Ai or eps.

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17. Eye dropper window goes black. Can’t pick any colors.
    6 votes

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18. TEXTを変換するとバグが発生(Japanese)

    TEXTを挿入し、Smart keybordの変換をすると、TEXT全体の文字が見覚えのないものに変わってしまいます。また文字は別のメモアプリで入力して、貼り付けを行おうとしても、貼り付けが実行されません。

    6 votes

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19. Keyboards shortcuts not working

    Using Apple’s Magic Keyboard with my iPad Pro 12”, and this is the only app that doesn’t respond to keyboard shortcuts, although it should.
    I tried multiple times, reopening the app, and it still doesn’t work. Illustrator is unusable on my iPad, as I cannot even merge multiple layers into a group and use the simplest shortcuts like copy/paste, or use the arrows on my keyboard to move objects quickly.

    Does someone have a solution to have the keyboard shortcuts ?

    6 votes

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20. Exporting a file as Ai

    I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new document and then save it as an Ai, which work for 3 / 9 but then some layers started to disappear while copying and upon pasting it into a new document.

    I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new… more

    6 votes

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    Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

    HI Tina,

    Thanks for reaching out to us.
    Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.

    Thanks & Regards
    Nitish Agarwal
    Illustrator on iPad and Web Team