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Doug Roberts

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  1. 12 votes

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  2. 11 votes

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  3. 21 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Doug Roberts supported this idea  · 
  4. 62 votes

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    Saving custom presets is now available in BETA starting V28.6.578.

    With this new change, you can now configure your own document preset and save it for later use. To access this functionality, configure your preset from the File > New dialog (only for the modern one, the legacy dialog don’t provide it) and click the Save Preset button next to the document’s name in the top right corner of the dialog.

    Your custom preset is now saved and accessible from the 'Saved' category.

    Please try out this feature, so that if there are any feedback from you, we can resolve them and make this feature available to everyone.

    Doug Roberts supported this idea  · 
  5. 17 votes

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  6. 6 votes

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  7. 6 votes

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  8. 3 votes

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  9. 55 votes

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  10. 31 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Doug Roberts supported this idea  · 
  11. 33 votes

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    Doug Roberts supported this idea  · 
  12. Artboards with the same number / missing number

    186 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

    Doug Roberts supported this idea  · 
  13. 15 votes

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  14. 20 votes

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  15. 7 votes

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  16. 81 votes

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  17. 48 votes

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  18. 975 votes

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  19. 1 vote

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  20. 20 votes

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