Michael Wagner
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4 votes
An error occurred while saving the comment Michael Wagner
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37 votesMichael Wagner
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5 votesMichael Wagner
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10 votesMichael Wagner
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14 votes
We have fixed this issue in 29.0 (MAX) and 28.7.2 releases.
Michael Wagner
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105 votes
The latest Illustrator release - v29.3 now offers 'Preview Missing Fonts' functionality to improve your experience when working with files that contain unavailable fonts.
If you open a file with missing fonts, Illustrator will now render the text correctly in Preview Mode on the artboard, even if the fonts are not installed on your system. This ensures the files appear as intended without requiring immediate font installation.
For more details and help, please see this article: https://helpx.adobe.com/in/illustrator/using/find-missing-fonts.html
Michael Wagner
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752 votesStarted (Available in Beta) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
Adobe Illustrator's Multithreading Journey Begins!
Dear Illustrator Community,
I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.
While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.
Our Approach
We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.
It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across…
An error occurred while saving the comment Michael Wagner
commented
Image traced raster images are a big pain point. I've noticed a number of customer files we have performance issues with include very complex vectorized images (likely scaled down from a larger raster image). Even worse when those are used to make a pattern. Performance is also affected if they're hidden behind a clipping path. Often best to rasterize, but that also takes quite some time. I uploaded an example file to the survey last week. It was a small example around 20mb, but we've had nightmare AI files of over 1GB using complex vectorized images.
An error occurred while saving the comment Michael Wagner
commented
I started rasterizing my 4x4-inch black and white artwork at 300ppi about 20 minutes ago. I had the rainbow wheel of death for a good 5 min before the progress bar indicating it started rasterizing showed up. Meanwhile, my total CPU usage is hovering around 12% usage the entire time and Illustrator is unresponsive. I'm running a 3.8 GHz 8-core i7 with 40GB of ram for crying out loud. Sure the artwork is complex, but 20 minutes for something so small and only one color without any custom transparency effects, and it's STILL processing. Feels like I'm using an old G5. (Edit: I eventually force-quit after 30min as it was still processing)
Michael Wagner
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21 votes
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
Michael Wagner
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9 votesMichael Wagner
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2 votes
This is a bug similar to that one:
Rasterizing a clipped image/group of objects results in extra white space in the resulting image — https://illustrator.uservoice.com/forums/601447/suggestions/35245114
Both are fixed in the latest Beta build and are expected to be pushed into 28.6 GA build.
Michael Wagner
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Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected
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1-all-objects.png 433 KB -
2-mask-embedded-image-(wrong).png 298 KB -
3-mask-vector-object-(correct).png 490 KB -
0B-3.png 64 KB -
0B-2.png 70 KB -
0B-1.png 15 KB -
Screenshot 2024-01-03 164221.jpg 247 KB -
Captura de pantalla 2023-12-15 143916.png 19 KB -
Screenshot 2023-12-08 at 12.07.05.png 3919 KB -
Screenshot 2023-12-08 at 12.06.10.png 276 KB -
Screen Shot 2021-01-26 at 2.20.54 PM.png 954 KB -
Screen Shot 2021-01-26 at 2.22.52 PM.png 3475 KB -
Screen Shot 2021-01-26 at 2.21.54 PM.png 979 KB -
2021-01-20_10-35-57.png 101 KB -
Screenshot 2021-01-12 at 12.57.11.png 937 KB -
Screenshot 2021-01-12 at 12.57.02.png 73 KB -
Screenshot 2021-01-12 at 11.33.54.png 97 KB -
Screenshot 2021-01-12 at 12.56.44.png 815 KB
97 votesHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
An error occurred while saving the comment Michael Wagner
commented
When using a white object as an opacity mask for an embedded image in version 28.1, the entire image disappears instead of only displaying the white area. Applying the same white object as an opacity mask to a vector object behaves properly. Version 28.0 (and earlier) does not have this problem. Screenshots below show a white box over an embedded image and a black box. The white box was used as the opacity mask in the other two images to illustrate the problem (note the appearance of the mask in the panel and how the image does not display in that area).
Interestingly, Linked images do not have this issue. However, the moment you embed the image, the glitch occurs and hides the image.Michael Wagner
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18 votesMichael Wagner
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13 votes
The team has identified the problem and working on the solution. Thank you for the report and the comments.
An error occurred while saving the comment Michael Wagner
commented
In case there's anyone still waiting for a response: I have not encountered this issue over the past month, so I believe it has been fixed (currently 28.0)
Michael Wagner
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1 voteMichael Wagner
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20 votes
I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
An error occurred while saving the comment Michael Wagner
commented
I am also having this issue with the latest version 27.0 on two macs running macOS 12.6
Michael Wagner
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14 votes
Hi Everyone,
The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.
Illustrator will now keep gradient fills applied to objects in imported PDFs, generated by InDesign.
What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
An error occurred while saving the comment Michael Wagner
commented
Wow! So glad I found this. I hope Adobe acknowledges and fixes this someday! Moving or adding a gradient stop to the 100% location seems to be the best fix if you have access to the InDesign file. (Mac Illustrator 26.2.1, InDesign 17.2.1)
Michael Wagner
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3 votes
An error occurred while saving the comment Michael Wagner
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You are correct, this does appear to be a GPU issue in relation to using the align tool. Huge bummer because using CPU slows down our workflow significantly. Is there any way to fix this so GPU mode can work? 2020 iMack Retina 5K with AMD Radeon Pro 5500 XT 8 GB running macOS Big Sur 11.6.4
1. With this file open, set the alignment panel to align to the artboard.
2. Select the group and align to center horizontally and vertically with the align panel.
3. Undo twice to revert to the original position.
4. On the second undo action, you’ll find that some of the artwork doesn’t move with the rest on the last undo action. Moving the group manually after this magically moves the artwork into the correct position.Manually moving the object without using the align tool and then undoing the move transformation does not cause this problem. This is why I believe the issue may be related to the align tool.
Michael Wagner
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1 voteMichael Wagner
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.png){kind=link}
.png){kind=link}
For anyone else who has struggled with this issue, we are using the following custom preflight check in Acrobat to flag any PDF files with gradient strokes. This gives us the opportunity to review and work around the glitch. Workarounds include flattening transparencies instead of embedding the link (may cause other unexpected issues) or opening the linked AI/PDF file in Illustrator to expand the stroke to a fill before embedding. Copying/pasting from the source document to the new document also works.