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Michael Wagner

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  1. 103 votes

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    Hello,


    We have started working on the tech that allows us to enable the following:

    • Ability to convert the outlined/expanded text back to live text.
    • Ability to lock objects to a character/glyph of a live text, allowing users to change the text (properties) while the object stays locked into the character.


    As we work through the complexities of handling different font families, font size, and other font properties, we would love to meet with you and share our thinking around it and understand :

    • Your use cases and workflows that this feature will help you with.
    • What is most essential for you.
    • The workarounds that you currently use to achieve this.

    If you are interested, please pick a time slot that works for you using this link. https://calendly.com/meetai/60min?month=2023-01

    Michael Wagner supported this idea  · 
  2. 734 votes

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    Adobe Illustrator's Multithreading Journey Begins!

     

    Dear Illustrator Community,


    I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.


    While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.


    Our Approach

    We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.


    It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across…

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    Michael Wagner commented  · 

    Image traced raster images are a big pain point. I've noticed a number of customer files we have performance issues with include very complex vectorized images (likely scaled down from a larger raster image). Even worse when those are used to make a pattern. Performance is also affected if they're hidden behind a clipping path. Often best to rasterize, but that also takes quite some time. I uploaded an example file to the survey last week. It was a small example around 20mb, but we've had nightmare AI files of over 1GB using complex vectorized images.

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    Michael Wagner commented  · 

    I started rasterizing my 4x4-inch black and white artwork at 300ppi about 20 minutes ago. I had the rainbow wheel of death for a good 5 min before the progress bar indicating it started rasterizing showed up. Meanwhile, my total CPU usage is hovering around 12% usage the entire time and Illustrator is unresponsive. I'm running a 3.8 GHz 8-core i7 with 40GB of ram for crying out loud. Sure the artwork is complex, but 20 minutes for something so small and only one color without any custom transparency effects, and it's STILL processing. Feels like I'm using an old G5. (Edit: I eventually force-quit after 30min as it was still processing)

    Michael Wagner supported this idea  · 
  3. 21 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

    Michael Wagner supported this idea  · 
  4. 8 votes

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    Michael Wagner supported this idea  · 
  5. 2 votes

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    Michael Wagner shared this idea  · 
  6. 97 votes

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    An error occurred while saving the comment
    Michael Wagner commented  · 

    When using a white object as an opacity mask for an embedded image in version 28.1, the entire image disappears instead of only displaying the white area. Applying the same white object as an opacity mask to a vector object behaves properly. Version 28.0 (and earlier) does not have this problem. Screenshots below show a white box over an embedded image and a black box. The white box was used as the opacity mask in the other two images to illustrate the problem (note the appearance of the mask in the panel and how the image does not display in that area).
    Interestingly, Linked images do not have this issue. However, the moment you embed the image, the glitch occurs and hides the image.

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  7. 15 votes

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    Michael Wagner supported this idea  · 
  8. 13 votes

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    Michael Wagner commented  · 

    In case there's anyone still waiting for a response: I have not encountered this issue over the past month, so I believe it has been fixed (currently 28.0)

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  9. 1 vote

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    Michael Wagner shared this idea  · 
  10. 19 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

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    Michael Wagner commented  · 

    I am also having this issue with the latest version 27.0 on two macs running macOS 12.6

    Michael Wagner supported this idea  · 
  11. 12 votes

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    Michael Wagner commented  · 

    Wow! So glad I found this. I hope Adobe acknowledges and fixes this someday! Moving or adding a gradient stop to the 100% location seems to be the best fix if you have access to the InDesign file. (Mac Illustrator 26.2.1, InDesign 17.2.1)

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  12. 3 votes

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    Michael Wagner commented  · 

    You are correct, this does appear to be a GPU issue in relation to using the align tool. Huge bummer because using CPU slows down our workflow significantly. Is there any way to fix this so GPU mode can work? 2020 iMack Retina 5K with AMD Radeon Pro 5500 XT 8 GB running macOS Big Sur 11.6.4

    1. With this file open, set the alignment panel to align to the artboard.
    2. Select the group and align to center horizontally and vertically with the align panel.
    3. Undo twice to revert to the original position.
    4. On the second undo action, you’ll find that some of the artwork doesn’t move with the rest on the last undo action. Moving the group manually after this magically moves the artwork into the correct position.

    Manually moving the object without using the align tool and then undoing the move transformation does not cause this problem. This is why I believe the issue may be related to the align tool.

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  13. 1 vote

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    Michael Wagner shared this idea  · 

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