John Bradley
My feedback
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81 votes
It’s dangerous to call things Smart... When they behave dumb, the name sound like an insult. Sadly, this is the case.
Please provide more specific cases, with video proofs, ask you colleagues to share and vote, to move this further. This is the way to force changes to things that are broken — be vocal and persistent. Thank you all and let’s hope we get heard.
An error occurred while saving the comment An error occurred while saving the comment John Bradley
commented
The miracle of "Software as a Service". In the past, they might have felt obligated to fix some bugs as well as add *useful* new features to Illustrator with every major release, 'cause if they didn't maybe you'd skip that update and wait until next year, and they'd get no money (I think I only bought CS1, CS3, and CS5, skipping the even releases.)
Now of course by tying all the **** together in a single subscription, you have no say in whether you want the latest major releases. Sure, you can choose not to install them, but you're paying for them either way. And no matter how bad Illustrator gets, you're still going to pay the $50ish/mo because you need Photoshop, or Premiere, or any ability to open any of the files you've created in the last decade...
Progress!
An error occurred while saving the comment John Bradley
commented
I hear ya Derek. Sure, the whole 'illustrating' aspect of the program may be broken in a number of ways*, for years at a time, but hey, at least there's a spellcheck now. Yay.
Clueless.
* and don't get me started on the text layout and character/paragraph formatting and styles issues.
John Bradley
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21 votes
The issue seems to be fixed in the latest version of Illustrator.
Please try to test it and reply back if it works as expected for you.
An error occurred while saving the comment John Bradley
commented
Yes, apparently this issue got fixed somewhere between Illustrator circa 2028 (whatever version # that was) and Illustrator 27.9.
Awesome. Shouldn't have been broken in the first place, but still progress of a sort, I suppose!
John Bradley
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3 votes
An error occurred while saving the comment John Bradley
commented
If you can briefly get a single text area selected and open the tabs panel at that that moment, yes, you can successfully get it to be aligned to the text area you're working with.
However, clicking anywhere within a text area (even an already-selected one) now selects *all* linked text areas in the chain, so you have to go out of your way to get only one of them selected. This makes working with linked text areas more than a little irritating. It probably shouldn't do that. Pretty sure it didn't do so in the past, but it's been 4 years, so who knows...
Ideally, *everything* about text should work a lot more like InDesign does.
John Bradley
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63 votesJohn Bradley
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149 votes
Hi Everyone,
This has been completed, and has available since June 2020 release (version 24.2)
Please go to Illustrator preferences > General > and select “Show/Hide Rulers” (refer attached screenshot). After checking this, if you hit ‘Show Rulers (Ctrl/Cmd + R)’, then the rulers will appear in every document (new and old), even after relaunching Illustrator.
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
John Bradley
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181 votes
Hi Everyone,
We have added a preference to enable ‘Zoom with Mouse Wheel’. Go to Preferences→ General→ Enable ‘Zoom with Mouse Wheel’.
Also, now you can pan the doucment using the middle click of the mouse.
Both of these functionality are available since January 2021 release (version 25.1) onwards.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback
John Bradley
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3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghJohn Bradley
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2 votesJohn Bradley
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6 votesJohn Bradley
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2 votes
An error occurred while saving the comment John Bradley
commented
This same behavior is still there in 23.0.3. It would be nice if it were fixed.
John Bradley
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27 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment John Bradley
commented
Karen: But on the other hand now we've got a spellchecker built into Illustrator, just like nobody ever asked for! (As opposed to the many requests from people who've been using AI for 10-20 years to "stop changing things that don't need changing" and "fix the damned bugs already".)
I can hardly wait to load up v24 to see what new problems have been introduced. And zero confidence that anything involving my personal bugaboo (the insane way character & paragraph styles are handled, and the *lying* values displayed in the controls of the Character and Paragraph panels) has been improved.
I really should bite the bullet and go back to AI 2015 (v21, I think), which was the last one that worked correctly text-wise. But for my $672 per year (!) 'designer tax' I shouldn't have to do that.
John Bradley
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11 votesJohn Bradley
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10 votes
An error occurred while saving the comment John Bradley
commented
Per request, I'm attaching a video (and tried to upload the AI file, but "Invalid file type: .ai files not allowed"? Got any other way for me to send you the AI file?) of this phenomenon. Running 23.0.3 on Win10.
0:00-0:22 -- I've got smart guides turned on, and I'm hovering the mouse around the document. The logo in the top-left is outlined text, and the cursor wants to snap to all the control points in the paths. There's also a horizontal line (doubled via a transform effect), a single block of text, and an image + clipping mask group.
0:22-0:32 - I grab the left edge of the clipping rectangle in the image group and try to align it with the left edge of my text block. Smart Guides desperately want to align the center of the rectangle with control points in the outlined logo, even though the logo is on an entirely different layer, which is also locked, and the text block is the object directly below the clip/image group.
0:33-0:41 -- While still dragging the frame around, I hold CTRL. Now it wants to align the left edge of the frame with all the wrong things, which is *closer* to what I want, but still quite wrong.
0:42-1:20 -- I select the text block in question, so the edges are visible and start dragging the left edge of the clip/image group again. It pointedly refuses to snap to the left edge of the text block. The only way I get it to snap to where I want is drag the cursor directly over the top-left or bottom-left corner of the text block, and then release the mouse and do a second (contrained) move to slide the frame to where I want it vertically.
It's a painful process.
John Bradley
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An error occurred while saving the comment John Bradley
commented
Not the original poster, but here's a thing.
I routinely work with Area Text rectangles and rectangular images (with or without a rectangular clipping mask) and other shapes, for basic flyer and newsletter design.
When I have an Area Text object (filled with text), the bounds of the text object are about the *last* thing the Smart Guides ever want to snap to, even if I'm drawing a rectangle (for use as an image clipping mask) right on top of the Area Text object; same Layer, directly above the Text object in the object stack.
Instead, the Smart Guides are all too happy to align to control points in the logo on the masthead, objects on other artboards, and god only knows what else. I usually have to just give up and set the left or right position of image frame numerically using the Transform panel, which defeats the whole point of the smart guides.
I think the Smart Guide snapping should be weighted more heavily towards objects that are A) in the same layer, and B) closer in the object stack to the object being manipulated. (e.g. the first thing the manipulated object should snap to are objects directly above and below it in the stack).
Or perhaps if Smart Guides were turned back to "Not So Smart, But More *Predictable* Guides". Like, have checkboxes for how 'far' afield it should look for something to snap to: only on the same Artboard, only on the same Layer, only within the same Group, etc.
Or something. They're kinda useless right now.
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26 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment John Bradley
commented
Michele: Yeah, there's still various 'issues' with text handling and the interactions between the character/paragraph styles and the character/paragraph panels. Since this bug is marked 'completed', maybe you could upvote my other bug (assuming you see the behavior I document there) and we can help get this fixed. Thanks!
An error occurred while saving the comment John Bradley
commented
No one ever thanks you guys, they just complain. I've just started using 23.0.1 (had to wait until my Astute Graphics plugins were ported - can't function without Phantasm!) and it appears that all my myriad (get it?) complaints about the text handling in v22 have been addressed and resolved.
Thank you!
An error occurred while saving the comment John Bradley
commented
Here are some more examples, including the occasionally insane behavior of the up/down arrows when leading is set to 'auto'.
Start Illustrator and create a new document. Draw a text box and fill with placeholder text. Select all the text.
Create a new Paragraph Style in the Paragraph Styles panel, called 'body text'.
Double click on the style to open the dialog box. Set it to Myriad Pro Regular 10pt, 16pt leading. Close the dialog.
WEIRDNESS: the Character panel incorrectly displays "Myriad Pro Regular, 12pt, (14.4pt) leading"
Click outside the text box to deselect the text (the box itself is still selected). The Character panel (lazily!) updates to the 10/16 values.
Select some words in the text box, then click the 'font family' field in the Character panel and type "Adobe Garamond Pro" and hit Enter.
WEIRDNESS: the text changes to Adobe Garamond Pro Regular (as desired), but at 12 pt/14.4pt.
Click the 'body style' paragraph style to revert back to Myriad.
Click the pulldown next to the 'font family' field and select Adobe Garamond Pro via the menu rather than by typing the name. The font (correctly) changes to Adobe Garamond Pro 10/16.
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Start Illustrator and create a new document. Draw a text box and fill with placeholder text. Select all the text.
Create a new Paragraph Style in the Paragraph Styles panel, called 'body text'.
Double click on the style to open the dialog box. Set it to Myriad Pro Regular 10pt, 16pt leading. Close the dialog.
Deselect everything. The Character panel correctly displays Myriad Pro Regular 10/16.
Select a paragraph within the text. Click the pulldown arrow next to the leading field in the Character panel, set the leading to 'Auto'.
WEIRDNESS: the panel (and the selected text) goes to Myriad Pro Regular 12/14.4.
Click the 'body text' paragraph style to re-assert the desired settings.
Set the leading to 'Auto' again, and again the text moves to 12pt/14.4pt. At least the randomness is semi-consistent.
Re-assert the 'body text' paragraph style again.
Click the up-arrow on the leading field in the Character panel and bump the leading up to 18pt. Now use the pulldown to set the leading to 'Auto'. The font size stays at 10pt and the leading correctly goes to (12 pt).
Select a few words in a different paragraph and bump the leading up to 18pt using the up-arrow next to the leading field. Select the entire paragraph containing those words. The leading field shows blank, which is understandable given that there are multiple values in the selected text.
WEIRDNESS: Use the pulldown to set the leading to 'Auto'. The computer beeps, the selected text is set to 12/14.4, and the font size and leading fields in the Character Panel both show blank!?! They (and the selected text) should be at 10pt/(12 pt) at this stage.
FURTHER WEIRDNESS: Hit the up-arrow next to the font size field in the Character Panel. The selected text (and the fields in the panel) jumps to 11/13.2, implying that it still thought the size was 10pt but for some reason got it wrong in both places.
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Delete the text block, draw a new one and fill with placeholder text. Select all text and apply the 'body text' style to it.
Select a few words in a paragraph, bump up the font size and leading a few points using the Character Panel controls.
Select the entire paragraph contining those words. Size and leading boxes show blank (multiple values in selected text), which is fine.
WEIRDNESS: Using the pulldown on the size field, select '10 pt'. The selected text changes to some other size (looks like 12pt), but with the larger leading (either the 16pt from the paragraph style, or the larger leading from the selected words, hard to tell). The fields in the Character Panel both show blank.
Type "10pt" into the size field and hit Enter. The selected text reverts to 10pt, and "10 pt" is displayed in the field.
Using the pulldown on the leading field, select 'Auto'. The computer beeps, but the leading field now displays "(12 pt)" and the selected text appears to be in 10/12.
WEIRDNESS: Hit the up arrow next to the leading field. The leading goes to 1 pt (!), as does the selected text.
WEIRDNESS: Use the pulldown to re-assert 'Auto' leading. The leading goes to (12 pt) - no beep this time. Hit the down-arrow next to the leading field. The leading (and selected text) goes to 1295pt!
Needless to say, that is so not the desired behavior. Whenever the leading is set to auto, the up/down arrows *should* inc/dec to the next integer value above or below the computed 'auto' value.
An error occurred while saving the comment John Bradley
commented
Tell me about it! The eyedropper behavior is utterly inexplicable at times.
Another one: some sequence of events will result in the "leading" control in the Character panel showing nothing at all -- even though the selected text most certainly has a single leading value. If I then set it to 'Auto', (which it already was, but wasn't displaying), the text correctly stays as it was.
But then, if I hit the little up-down arrows next to the control, rather than going from the auto value to the next integer value (e.g., from 14.4 to either 15 or 14), it'll go to either 1pt or 1295pt!
I haven't come up with a repeatable sequence to make that happen, but I sure do see it happen frequently enough!
John Bradley
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2 votesJohn Bradley
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5 votesJohn Bradley
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0 votes
Hi,
Marking it as resolved, since the tools can be grouped in toolbar as per your wish.
Thanks
AnishAn error occurred while saving the comment John Bradley
commented
Same here. What the ****, guys!?! How does that even happen?
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1 voteJohn Bradley
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4 votesJohn Bradley
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8 votes
Hi Elmo,
Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.
Thanks
AnishJohn Bradley
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Seriously, someone at Adobe please dig up a copy of Illustrator 2017 and see how Smart Guides worked in that version. It's been broken (and fixed in new broken ways) ever since!
It'd be nice to have them work correctly again in less than 8 years.