John Bradley
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61 votesJohn Bradley
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147 votes
Hi Everyone,
This has been completed, and has available since June 2020 release (version 24.2)
Please go to Illustrator preferences > General > and select “Show/Hide Rulers” (refer attached screenshot). After checking this, if you hit ‘Show Rulers (Ctrl/Cmd + R)’, then the rulers will appear in every document (new and old), even after relaunching Illustrator.
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
John Bradley
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179 votes
Hi Everyone,
We have added a preference to enable ‘Zoom with Mouse Wheel’. Go to Preferences→ General→ Enable ‘Zoom with Mouse Wheel’.
Also, now you can pan the doucment using the middle click of the mouse.
Both of these functionality are available since January 2021 release (version 25.1) onwards.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback
John Bradley
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67 votes
I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
John Bradley
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3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghJohn Bradley
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2 votesJohn Bradley
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6 votesJohn Bradley
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76 votes
It’s dangerous to call things Smart... When they behave dumb, the name sound like an insult. Sadly, this is the case.
Please provide more specific cases, with video proofs, ask you colleagues to share and vote, to move this further. This is the way to force changes to things that are broken — be vocal and persistent. Thank you all and let’s hope we get heard.
An error occurred while saving the comment An error occurred while saving the comment John Bradley
commented
I hear ya Derek. Sure, the whole 'illustrating' aspect of the program may be broken in a number of ways*, for years at a time, but hey, at least there's a spellcheck now. Yay.
Clueless.
* and don't get me started on the text layout and character/paragraph formatting and styles issues.
John Bradley
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2 votes
An error occurred while saving the comment John Bradley
commented
This same behavior is still there in 23.0.3. It would be nice if it were fixed.
John Bradley
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25 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment John Bradley
commented
Karen: But on the other hand now we've got a spellchecker built into Illustrator, just like nobody ever asked for! (As opposed to the many requests from people who've been using AI for 10-20 years to "stop changing things that don't need changing" and "fix the damned bugs already".)
I can hardly wait to load up v24 to see what new problems have been introduced. And zero confidence that anything involving my personal bugaboo (the insane way character & paragraph styles are handled, and the *lying* values displayed in the controls of the Character and Paragraph panels) has been improved.
I really should bite the bullet and go back to AI 2015 (v21, I think), which was the last one that worked correctly text-wise. But for my $672 per year (!) 'designer tax' I shouldn't have to do that.
John Bradley
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3 votesJohn Bradley
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4 votesJohn Bradley
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25 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment John Bradley
commented
Michele: Yeah, there's still various 'issues' with text handling and the interactions between the character/paragraph styles and the character/paragraph panels. Since this bug is marked 'completed', maybe you could upvote my other bug (assuming you see the behavior I document there) and we can help get this fixed. Thanks!
An error occurred while saving the comment John Bradley
commented
No one ever thanks you guys, they just complain. I've just started using 23.0.1 (had to wait until my Astute Graphics plugins were ported - can't function without Phantasm!) and it appears that all my myriad (get it?) complaints about the text handling in v22 have been addressed and resolved.
Thank you!
An error occurred while saving the comment John Bradley
commented
Here are some more examples, including the occasionally insane behavior of the up/down arrows when leading is set to 'auto'.
Start Illustrator and create a new document. Draw a text box and fill with placeholder text. Select all the text.
Create a new Paragraph Style in the Paragraph Styles panel, called 'body text'.
Double click on the style to open the dialog box. Set it to Myriad Pro Regular 10pt, 16pt leading. Close the dialog.
WEIRDNESS: the Character panel incorrectly displays "Myriad Pro Regular, 12pt, (14.4pt) leading"
Click outside the text box to deselect the text (the box itself is still selected). The Character panel (lazily!) updates to the 10/16 values.
Select some words in the text box, then click the 'font family' field in the Character panel and type "Adobe Garamond Pro" and hit Enter.
WEIRDNESS: the text changes to Adobe Garamond Pro Regular (as desired), but at 12 pt/14.4pt.
Click the 'body style' paragraph style to revert back to Myriad.
Click the pulldown next to the 'font family' field and select Adobe Garamond Pro via the menu rather than by typing the name. The font (correctly) changes to Adobe Garamond Pro 10/16.
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Start Illustrator and create a new document. Draw a text box and fill with placeholder text. Select all the text.
Create a new Paragraph Style in the Paragraph Styles panel, called 'body text'.
Double click on the style to open the dialog box. Set it to Myriad Pro Regular 10pt, 16pt leading. Close the dialog.
Deselect everything. The Character panel correctly displays Myriad Pro Regular 10/16.
Select a paragraph within the text. Click the pulldown arrow next to the leading field in the Character panel, set the leading to 'Auto'.
WEIRDNESS: the panel (and the selected text) goes to Myriad Pro Regular 12/14.4.
Click the 'body text' paragraph style to re-assert the desired settings.
Set the leading to 'Auto' again, and again the text moves to 12pt/14.4pt. At least the randomness is semi-consistent.
Re-assert the 'body text' paragraph style again.
Click the up-arrow on the leading field in the Character panel and bump the leading up to 18pt. Now use the pulldown to set the leading to 'Auto'. The font size stays at 10pt and the leading correctly goes to (12 pt).
Select a few words in a different paragraph and bump the leading up to 18pt using the up-arrow next to the leading field. Select the entire paragraph containing those words. The leading field shows blank, which is understandable given that there are multiple values in the selected text.
WEIRDNESS: Use the pulldown to set the leading to 'Auto'. The computer beeps, the selected text is set to 12/14.4, and the font size and leading fields in the Character Panel both show blank!?! They (and the selected text) should be at 10pt/(12 pt) at this stage.
FURTHER WEIRDNESS: Hit the up-arrow next to the font size field in the Character Panel. The selected text (and the fields in the panel) jumps to 11/13.2, implying that it still thought the size was 10pt but for some reason got it wrong in both places.
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Delete the text block, draw a new one and fill with placeholder text. Select all text and apply the 'body text' style to it.
Select a few words in a paragraph, bump up the font size and leading a few points using the Character Panel controls.
Select the entire paragraph contining those words. Size and leading boxes show blank (multiple values in selected text), which is fine.
WEIRDNESS: Using the pulldown on the size field, select '10 pt'. The selected text changes to some other size (looks like 12pt), but with the larger leading (either the 16pt from the paragraph style, or the larger leading from the selected words, hard to tell). The fields in the Character Panel both show blank.
Type "10pt" into the size field and hit Enter. The selected text reverts to 10pt, and "10 pt" is displayed in the field.
Using the pulldown on the leading field, select 'Auto'. The computer beeps, but the leading field now displays "(12 pt)" and the selected text appears to be in 10/12.
WEIRDNESS: Hit the up arrow next to the leading field. The leading goes to 1 pt (!), as does the selected text.
WEIRDNESS: Use the pulldown to re-assert 'Auto' leading. The leading goes to (12 pt) - no beep this time. Hit the down-arrow next to the leading field. The leading (and selected text) goes to 1295pt!
Needless to say, that is so not the desired behavior. Whenever the leading is set to auto, the up/down arrows *should* inc/dec to the next integer value above or below the computed 'auto' value.
An error occurred while saving the comment John Bradley
commented
Tell me about it! The eyedropper behavior is utterly inexplicable at times.
Another one: some sequence of events will result in the "leading" control in the Character panel showing nothing at all -- even though the selected text most certainly has a single leading value. If I then set it to 'Auto', (which it already was, but wasn't displaying), the text correctly stays as it was.
But then, if I hit the little up-down arrows next to the control, rather than going from the auto value to the next integer value (e.g., from 14.4 to either 15 or 14), it'll go to either 1pt or 1295pt!
I haven't come up with a repeatable sequence to make that happen, but I sure do see it happen frequently enough!
John Bradley
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2 votesJohn Bradley
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5 votesJohn Bradley
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1 voteJohn Bradley
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4 votesJohn Bradley
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7 votes
Hi Elmo,
Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.
Thanks
AnishJohn Bradley
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3 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
With Best Regards,
Raghuveer SinghJohn Bradley
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2 votesJohn Bradley
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The miracle of "Software as a Service". In the past, they might have felt obligated to fix some bugs as well as add *useful* new features to Illustrator with every major release, 'cause if they didn't maybe you'd skip that update and wait until next year, and they'd get no money (I think I only bought CS1, CS3, and CS5, skipping the even releases.)
Now of course by tying all the **** together in a single subscription, you have no say in whether you want the latest major releases. Sure, you can choose not to install them, but you're paying for them either way. And no matter how bad Illustrator gets, you're still going to pay the $50ish/mo because you need Photoshop, or Premiere, or any ability to open any of the files you've created in the last decade...
Progress!