erica
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23 results found
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78 votes
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment An error occurred while saving the comment erica
commented
The issue now is that you still get the "file cannot be saved" error when you save, but if you try to save again immediately after it works. Please look into this as the issue is not resolved, at least on MacOS 10.14.6
An error occurred while saving the comment erica
commented
This issue is still occurring. It was not fixed in the update.
erica
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72 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator Teamerica
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5 voteserica
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143 voteserica
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763 voteserica
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926 votesCompleted (Comments Open) ·
AdminSanjit Samanta
(Senior Product Manager, Adobe Illustrator)
responded
Dear Users,
We have launched this feature in the latest release of Illustrator, 24.2. I request you to try out this feature and give us your feedback.
Thanks,
Sanjiterica
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134 voteserica
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234 votesStarted · 36 comments · Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns · Admin →erica
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274 voteserica
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278 votesUnder Review · 51 comments · Illustrator (Desktop) Feature Requests » Documents and Artboards · Admin →erica
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261 votes
Hi Everyone,
Background Save is now available in Illustrator CC 2020 (24.0.0 or higher versions).
You may read about this here: https://helpx.adobe.com/in/illustrator/using/saving-artwork.html#background_save
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
erica
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173 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.erica
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685 votes
It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.
erica
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427 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that ‘Auto spell-check’ feature has been shipped in the latest version of Illustrator. Here is how to enable/disable it in the latest release : https://helpx.adobe.com/in/illustrator/using/whats-new/2020.html#spellcheck
erica
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805 votesCompleted (Comments Open) ·AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
Hi friends! I have some great news for your today. Rotate View (Canvas) feature is available in Illustrator 25.3 (Desktop) now. Thank you all for your feedback which helped us shape up this feature.
erica
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152 votes
There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.
Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.
The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.
erica
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86 votes
Hello,
We have started working on the tech that allows us to enable the following:
- Ability to convert the outlined/expanded text back to live text.
- Ability to lock objects to a character/glyph of a live text, allowing users to change the text (properties) while the object stays locked into the character.
As we work through the complexities of handling different font families, font size, and other font properties, we would love to meet with you and share our thinking around it and understand :
- Your use cases and workflows that this feature will help you with.
- What is most essential for you.
- The workarounds that you currently use to achieve this.
If you are interested, please pick a time slot that works for you using this link. https://calendly.com/meetai/60min?month=2023-01
erica
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129 voteserica
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176 voteserica
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88 votes
Hi Everyone, This feature was shipped in Illustrator 2020 version. Please go to Preferences>Selection & Anchor Display > and check ‘Select and unlock objects on canvas’. Enabling this preference will display a lock icon when you select the locked object.
erica
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Returning to say the issue is still occuring... weeks later.