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23 results found

1. AI 2020 V.24 Unknown Error while saving in AI "when a PDF joboption file is present in the adobe PDF preferences folder"

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   157 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting the issue .
   We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

   We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

   1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   2)Please try the below mentioned workaround and let us know if that helps:

   If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
   1. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
   3. Launch Illustrator and check if you can save the document

   If you use custom Adobe PDF presets then follow below steps
   1. Go to Edit > Adobe PDF Presets
   2. Check PDF compatibility of PDF presets that are not default
   3. Make a note of presets that use PDF compatibility version 1.3
   4. Quit Illustrator
   5. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   6. Move the presets identified in step 3 out of this folder
   7. Launch Illustrator and check if you can save the document

   3)Please share your preset folder in a Zip File
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings

   4)Please try the below mentioned workaround and let us know if that helps:

   Steps:
   i)Launch Illustrator
   ii)Open preference by pressing “Cmd+K”
   iii)Go to “File Handling & Clipboard”
   iv)Uncheck "Optimize file Open and Save Time on Slow Network (Beta) "
   v)Click ok
   vi)Try to save file and let us know if that helps
   If it is still reproducible
   i)Open preference by pressing “Cmd+K”
   ii)Go to “File Handling & Clipboard”
   uncheck “Save in background”
   iii)Click ok
   iv)Try to save file and let us know if that helps

   Kindly share the above with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

   Hi,

   Thanks for reporting the issue .
   We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

   We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

   1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   2)Please try the below mentioned workaround and let us know if that helps:

   If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
   1. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
   3. Launch Illustrator and check if you can save the document

   If you use custom… more

   An error occurred while saving the comment
   erica commented  ·  Dec 20, 2019  ·  Edit…  ·  Delete…

   Returning to say the issue is still occuring... weeks later.

   Save Submitting...
   An error occurred while saving the comment
   erica commented  ·  Dec 3, 2019  ·  Edit…  ·  Delete…

   The issue now is that you still get the "file cannot be saved" error when you save, but if you try to save again immediately after it works. Please look into this as the issue is not resolved, at least on MacOS 10.14.6

   Save Submitting...
   An error occurred while saving the comment
   erica commented  ·  Dec 2, 2019  ·  Edit…  ·  Delete…

   This issue is still occurring. It was not fixed in the update.

   Save Submitting...
   erica supported this idea  ·  Nov 14, 2019

2. Can't save files in Catalina

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   91 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0

   For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappear

   Warm Regards,
   Illustrator Team

   erica supported this idea  ·  Dec 5, 2019

3. Save As PDF Issue

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   5 votes

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   1 comment  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   erica shared this idea  ·  Nov 12, 2019

4. Automatically make gradients by just selecting two or more colours.

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   141 votes

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   11 comments  ·  Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   erica supported this idea  ·  Nov 11, 2019

5. Allow gradient swatches to be added to CC library

   701 votes

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   Under Review  ·  125 comments  ·  Illustrator (Desktop) Feature Requests » Cloud, Libraries  ·  Delete…  ·  Admin →
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   erica supported this idea  ·  Nov 6, 2018

6. Remove canvas size limit

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   912 votes

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   544 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminSanjit Samanta (Senior Product Manager, Adobe Illustrator) responded

   Dear Users,

   We have launched this feature in the latest release of Illustrator, 24.2. I request you to try out this feature and give us your feedback.

   Thanks,
   Sanjit

   erica supported this idea  ·  Nov 6, 2018

7. Prevent illustrator from selecting an object by clicking on its shadow

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   129 votes

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   39 comments  ·  Illustrator (Desktop) Feature Requests » User Interface  ·  Delete…  ·  Admin →
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   erica supported this idea  ·  Nov 6, 2018

8. Make Eyedropper tool usable in Color Picker dialog, which can pick colors from everywhere

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   227 votes

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   Started  ·  35 comments  ·  Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   erica supported this idea  ·  Nov 6, 2018

9. Smart Guides when hovering over object and holding Cmd / Ctrl

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   230 votes

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   15 comments  ·  Illustrator (Desktop) Feature Requests » User Interface  ·  Delete…  ·  Admin →
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   erica supported this idea  ·  Nov 6, 2018

10. Resize artboard&art inside it simultaneously

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    260 votes

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    Under Review  ·  49 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Delete…  ·  Admin →
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    erica supported this idea  ·  Nov 6, 2018

11. "Save in the Background " instead of Waiting the Progress bar

    260 votes

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    31 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

    Hi Everyone,

    Background Save is now available in Illustrator CC 2020 (24.0.0 or higher versions).

    You may read about this here: https://helpx.adobe.com/in/illustrator/using/saving-artwork.html#background_save

    Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    erica supported this idea  ·  Nov 6, 2018

12. Import all pages at once from PDF file (that doesn't have illustrator embeded)

    173 votes

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    18 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    erica supported this idea  ·  Jul 19, 2018

13. Make Illustrator multi threaded on CPU

    672 votes

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    Under Review  ·  222 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Delete…  ·  Admin →
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    erica supported this idea  ·  Jul 19, 2018

14. Auto Spell Check (red squiggly line like InDesign, Microsoft and other products)

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    423 votes

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    98 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that ‘Auto spell-check’ feature has been shipped in the latest version of Illustrator. Here is how to enable/disable it in the latest release : https://helpx.adobe.com/in/illustrator/using/whats-new/2020.html#spellcheck

    erica supported this idea  ·  Jul 19, 2018

15. Rotation of the Artboard

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    798 votes

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    415 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    Hi friends! I have some great news for your today. Rotate View (Canvas) feature is available in Illustrator 25.3 (Desktop) now. Thank you all for your feedback which helped us shape up this feature. 

    erica supported this idea  ·  Jul 19, 2018

16. Save As PDF and PDF Export

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    139 votes

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    38 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.

    Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.

    The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.

    erica supported this idea  ·  Jul 19, 2018

17. Convert text to outlines on open

    86 votes

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    19 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Started  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    Hello,

    
    

    We have started working on the tech that allows us to enable the following:

    • Ability to convert the outlined/expanded text back to live text.
    • Ability to lock objects to a character/glyph of a live text, allowing users to change the text (properties) while the object stays locked into the character.

    
    

    As we work through the complexities of handling different font families, font size, and other font properties, we would love to meet with you and share our thinking around it and understand :

    • Your use cases and workflows that this feature will help you with.
    • What is most essential for you.
    • The workarounds that you currently use to achieve this.
    • 
      

    If you are interested, please pick a time slot that works for you using this link. https://calendly.com/meetai/60min?month=2023-01

    erica supported this idea  ·  Jul 19, 2018

18. Autofind Missing Links like in Indesign

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    122 votes

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    31 comments  ·  Illustrator (Desktop) Feature Requests » Other...  ·  Delete…  ·  Admin →
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    erica supported this idea  ·  Jul 19, 2018

19. Allow Aligning Stroke to Inside and Outside of Text

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    170 votes

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    22 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Delete…  ·  Admin →
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    erica supported this idea  ·  Jul 18, 2018

20. Locked objects Show a "lock" icon Like InDesign

    88 votes

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    7 comments  ·  Illustrator (Desktop) Feature Requests » User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

    Hi Everyone, This feature was shipped in Illustrator 2020 version. Please go to Preferences>Selection & Anchor Display > and check ‘Select and unlock objects on canvas’. Enabling this preference will display a lock icon when you select the locked object.

    erica supported this idea  ·  Jul 18, 2018