erica
My feedback
-
78 votes157 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment An error occurred while saving the comment erica commented
The issue now is that you still get the "file cannot be saved" error when you save, but if you try to save again immediately after it works. Please look into this as the issue is not resolved, at least on MacOS 10.14.6
An error occurred while saving the comment erica commented
This issue is still occurring. It was not fixed in the update.
erica supported this idea ·
-
72 votes91 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Completed (Comments Open) ·
AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator Teamerica supported this idea ·
-
5 votes1 comment · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →
erica shared this idea ·
-
131 votes11 comments · Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
654 votesUnder Review · 117 comments · Illustrator (Desktop) Feature Requests » Cloud, Libraries · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
887 votes536 comments · Illustrator (Desktop) Feature Requests » Documents and Artboards · Flag idea as inappropriate… · Admin →Completed (Comments Open) ·
AdminSanjit Samanta (Senior Product Manager, Adobe Illustrator) responded
Dear Users,
We have launched this feature in the latest release of Illustrator, 24.2. I request you to try out this feature and give us your feedback.
Thanks,
Sanjiterica supported this idea ·
-
118 votes35 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
195 votesUnder Review · 20 comments · Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
220 votes15 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
245 votes36 comments · Illustrator (Desktop) Feature Requests » Documents and Artboards · Flag idea as inappropriate… · Admin →
I am excited to announce that 'Scale artwork with Artboard' feature is now available in Illustrator Beta. To access it, open the Creative Cloud app and go to "Beta apps" and install "Illustrator (Beta)" . New Preference in Properties panel is added to control scaling of artboard content while scaling artboard.
Scaling of strokes , effects and patterns during artboard scaling can also be controlled from transform panel .
We look forward to your feedback on this new feature in Illustrator.
Regards,
Illustrator Team .
erica supported this idea ·
-
254 votes31 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
Hi Everyone,
Background Save is now available in Illustrator CC 2020 (24.0.0 or higher versions).
You may read about this here: https://helpx.adobe.com/in/illustrator/using/saving-artwork.html#background_save
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
erica supported this idea ·
-
171 votes18 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.erica supported this idea ·
-
634 votesUnder Review · 173 comments · Illustrator (Desktop) Feature Requests » Performance, Enhancements · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
410 votes98 comments · Illustrator (Desktop) Feature Requests » Type, Fonts, Text · Flag idea as inappropriate… · Admin →Completed (Comments Open) ·
AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
I am happy to share that ‘Auto spell-check’ feature has been shipped in the latest version of Illustrator. Here is how to enable/disable it in the latest release : https://helpx.adobe.com/in/illustrator/using/whats-new/2020.html#spellcheck
erica supported this idea ·
-
787 votes412 comments · Illustrator (Desktop) Feature Requests » Documents and Artboards · Flag idea as inappropriate… · Admin →Completed (Comments Open) ·
AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
Hi friends! I have some great news for your today. Rotate View (Canvas) feature is available in Illustrator 25.3 (Desktop) now. Thank you all for your feedback which helped us shape up this feature.
erica supported this idea ·
-
125 votes37 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.
Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.
The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.
erica supported this idea ·
-
77 votes14 comments · Illustrator (Desktop) Feature Requests » Type, Fonts, Text · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
111 votes29 comments · Illustrator (Desktop) Feature Requests » Other... · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
164 votes22 comments · Illustrator (Desktop) Feature Requests » Type, Fonts, Text · Flag idea as inappropriate… · Admin →
erica supported this idea ·
-
87 votes7 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →
Hi Everyone, This feature was shipped in Illustrator 2020 version. Please go to Preferences>Selection & Anchor Display > and check ‘Select and unlock objects on canvas’. Enabling this preference will display a lock icon when you select the locked object.
erica supported this idea ·
Returning to say the issue is still occuring... weeks later.