Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
437 results found
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GPU-Support fällt reproduzierbar aus
Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg.…
2 votes -
Illustrator won't preview changes in the transparency mask until I move the art.
I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.
2 votes -
Inaccurate shapes for extremely small complex shapes
Windows 10 V24.3
Open file (new or existing), Specs 10000x5000 px.
Zoom in to 64000%.
Select Pencil Tool. Double click settings (ensure color fill).
No stroke. Any color fill.
Draw complex, but small shape.
Problem: Shape is not held. Not enough anchors are added to keep original draw accurate. Add anchor should not be needed for quick workflow.In my example. Drawing small lakes on a large world map. This changes the shape of my lakes, or I must make them bigger, but that will change the accuracy of my map.
This bug seems sporadic as sometimes I can create…
2 votes -
illustrator preview is black and white (fills but not lines?) when file background is transparent
mac os 10.15.6 / ai 24.3
file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.
2 votesCan no longer be reproduced.
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Linked images don't show when opening a file
Since the June update, some linked images don't appear when first time opening an existing file. After selecting them with the white arrow and moving them, they suddenly appear.
2 votes -
Elements disappear and get pixelized when zooming
When zoom in or out some elements get pixeled or disappear.
2 votes -
Blue background lines on Illustrator 2020
Hello,
I'm having an issue with illustrator 2020. When i start working sometimes the background of a file stars having some blue lines covering all of the canvas. horizontally and vertically.
I'm using the latest release of Mac OSX Catalina on an Imac 2019.
Thank you!
2 votes -
Rendered objects not matching the outline
I have found multiple rendering issues with Illustrator 2020 on Mojave 10.14.6
There are three types:1.) When cutting an object with the path finder, it might occasionally produce straight lines instead of curves, although I can't replicate this and it happens rarely.
2.) The displayed object doesn't follow the outline accurately in general. This is blatantly obvious when zooming in to the max and drawing a small object.
3.) Lines aren't smooth, they have extremely tiny irregularities. These disappear when zooming (even when already at max) but only for the current screen. Moving the camera reveals new ones and…
2 votes -
Buggy blue screen redraw
- iMac (Retina 5K, 27-inch, 2017). 3.8 GHz Quad-Core Intel Core i5. 40 GB 2400 MHz DDR4. Radeon Pro 580 8 GB. (Adobe Ai - 24.0.1) Note: App Was working perfectly prior to this latest update this evening 11.12.2019)
- Holding down space bar (Hand tool) to move canvas around.
- Clean refresh/redraw of page.
- Buggy blue screen redraw
2 votes -
UI goes crazy after Separations View and 'Clinging' bounding boxes?
Hi
Have a couple of bugs which constantly keep cropping up.
When using the Separations Preview, after turning it off again, I get white lines over the screen when scrolling around the page. The more I scroll, the more appear. I can rectify by floating the window, but that's not really a 'fix'...
Randomly/Occasionally I get a bounding box which 'sticks' to one item on the artboards – so whatever obect I select, the selection/bounding box will highlight both that and other object. Seems to randomly un-stick itself, but usually only sorted by closing the file.
2 votes -
Black bars - buggy redraw / tearing on window scrolling
Black bars appearing when hold down SHIFT and DRAG to scroll.
2 votes -
Multiply Glitch
Multiply effect in transparency is not working properly, it's appearing partially colored and pixelated, or object would disappear when zooming in/out.
2 votes -
Errors or unexpected behavior when GPU Performance features are turned on
"Errors or unexpected behavior when GPU Performance features are turned on" message occurred while tried to new document or open document on MacBook Pro 2018 15" (Touch bar) for Illustrator CC 2015
2 votes -
White bars over the screen when turning Overprint Preview off?
Hi
Been noticing a bug where I get white bars over my screen as I scroll – seems to happen mainly if I come out of Overprint Preview. If I float my tabs to windows or switch Overprint preview back on it cures it, but obviously this isn't actually a fix and is pretty annoying as it happens so often.
Can anyone suggest a more permanent fix please?
Thanks
Ben
OSX 10.13.6 2.8 i5 8gb - Illustrator 20.0.3
2 votes -
Overprint preview of overprinting black shows black as semi-opaque
When something is printed as 100% black and set to overprint, the output will be pure black. No registration issue as the 100% element is carried through the other color breakouts. However, in AI CC 2019m when I zoom way in on text which is 100% black and overprinting, I can actually see through the black type. The intensity of the black varies based on what is underneath. One can even watch the black become muted in appearance as one zooms.
Shouldn't 100% black appear as 100% black regardless of being set to overprint or not.
2 votes -
Getting odd artifacting when using GPU preview on illustrator
Shapes look as if they arent inline with each other when using GPU preview, CPU preview fixes the issue but of course I shouldnt have to be running it on CPU preview. The jaggies seem to stem from where there are anchor points, but not every anchor point.
Using Intel i5 6500 CPU with an RX480 8gb GPU
2 votes -
Illustrator WILL NOT display art OR artboards.
How about making Illustrator useable for starters?
I pay enough for this service. I have done a full update and restart of my computer, all of my adobe products are up to date, AND I've uninstalled and reinstalled Illustrator.
This is what I get when I open a new document. Show artboards is on. NOTHING comes up despite using ALL of the fixes I can find in your boards.I expect a service I drop $700 a year on to actually WORK Adobe.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Objects become transparent or disappear when I change colors
I am having a ton glitches with Illustrator since going to 2019 CC. When I change the colors of simple shapes they turn transparent and disappear. Zooming and out sometimes makes them reappear but more often than not I have to quit Illustrator completely and reopen. Even then it typically does it again shortly after.
2 votes -
Artefacts when alt copying and scaling
It looks like pieces of code adding to my canvas when I alt-drag or alt-scale an object. It was in the previous version and still here in CC2019. (Mojave 10.14)
2 votes -
checkered boxes block my screen
Everytime I make a stroke these checkered patterns block my screen
2 votes
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