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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. anchor point tool

    Anchor point tool does not allow me to bend the straight line by dragging the path to convert it to curve. is this a bug?

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. Shape Builder Crash

    When attempting to use shape builder tool and attempt to click on shape fails fill. An additional attempt to click and use the shape builder tool results in a crash. How do you fix this? I keep getting this crash 3 times a day.

    1 vote
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  3. Eye dropper tool crashes Illusrator CC

    Everytime I just the eye dropper tool, it crashes Illustrator CC rightr away. It has happened over and over. I restarted my mac, uninstalled and reinstalled and all.

    1 vote
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  4. Minus Front - Incomplete Shapes

    This is an odd issue that is kind of hard to explain. Whenever I am using the minus front tool on some objects, the appearance doesn't end up quite right. For example, I subtracted these outlined text characters from a black background. The blue outlines show that they were subtracted correctly, but the white background showing through is cut off in the wrong spots?

    1 vote
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Undoing Warp Tool Transforms


    1. Software Details:
      Windows 10 / Ver. 1809 / OS Build 17763.316 / Illustrator Ver. 23.0.2


    2. Steps Taken:
      a. Selecting Warp tool (or any other from the warp tools palette)
      b. Selecting an object
      c. Warping the object either once or repeatedly
      d. Undoing all warps to restore original shape.


    3. Expected Result
      The undo command would undo my actions

    4. Actual Result
      Although the outline that appears when hovering over the object had returned to the anticipated state after the necessary number of undos, the object itself remained unaltered - sometimes disappearing. Subsequent undos would only affect prior actions on other objects.…
    1 vote
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  6. use the key stroke spacebar/command for the mag

    It keeps changing my ability to use the key stroke spacebar/command for the mag! I don't have time to **** around with this. Please stop changing things .

    1 vote
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  7. Dragging new objects

    when dragging in a new shape , it does so at an angle

    1 vote
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  8. Ellipse Tool has disappeared completely in latest update

    Ellipse Tool has disappeared completely in latest update

    1 vote
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  9. 1 vote
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  10. Free transform not scaling correctly

    When scaling a stroke with Free Transform it jumps to a ~30º angle (pics attached). this happens without holding Shift etc. All I want to do is extend the stroke.

    Smart Guides is turned on, I've tried turning off/on Bounding Box (no luck) and turned off "Enable Content Aware Defaults" in prefs.

    I'm on MacOS HIgh Sierra with CC 2019. I've never experienced this before

    1 vote
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Dégradé de forme libre / Freeform Lines / bug

    Bonjour, j'utilise le nouvelle outil dégradé de forme libre avec plaisir. Cependant, je rencontre un problème récurrent : lorsque je sélectionne un objet contenant un dégradé de forme libre contenant 4 points et 2 couleurs, l'un des points disparait systématiquement. J'ai vérifié si l'un des points étaient en dehors de l'objet, ce n'est pas le cas. Je rencontre ce problème sur plusieurs objet, dans des documents différents. Est-ce un bug ? Avez-vous une solution à ce problème ? Merci

    MacOs Mojave 10.14.3
    Illustrator CC 2019

    1 vote
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  12. Pen tool located in type tools

    Took me a while to find but found the pen tool hanging out with the type tools. Please stop fixing things that are not broken. I remember before CC things works pretty well. Now every time there's an update, some other bugs pop up that weren't there before. Is this just a way for engineer job security? Well whatever it is, its becoming a major pain.

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    There was an issue in 23.0 causing tools to shift between groups. This has been fixed in latest update (23.0.2). After update, please reset the Basic and Advanced toolbars by opening the tool drawer (3 dots at bottom of the tool bar), then using ‘Reset’ from the fly-out menu (on top right).

    Apologies for the inconvenience caused by this issue.

    With Best Regards,
    Raghuveer Singh

  13. Illustrator loses focus after editing in group

    When a group is double clicked to edit inside (isolation mode), on leaving isolation mode the Illustrator application loses focus and clicking on any tool has no effect. To regain focus the icon in the Windows Taskbar has to be clicked.

    1 vote
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  14. path guides centre edges disappear when dragging a guide from the ruler

    Path guides centre edges disappear when dragging a guide from the ruler in CC, in previous versions you could quickly line up a guide to the centre of a box now you have to zoom out to see the centre. Another feature that worked great in previous versions now lost.

    1 vote
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  15. Opening info panel will crash pen tool!

    If you use the pen tool and open the inof panel, Illustrator draws completely wired lines! What a bug...

    1 vote
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  16. Appearance panel - Stroke on rectangle shape

    In appearance panel on the fill, I also add stroke to the fill. I get a line "outline stroke fx" in the appearance panel. And the popup says "click to edit effect". But nothing happens when I do.

    I wrote something similar as a feature request. But as you get the row with "outline stroke" as you should be able to edit, maybe it is a bug instead?

    1 vote
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  17. Smart Guides - Center point not usable

    When Smart Guides are enabled, the Center point of an object is shown, when hovered over the edges of the object, but it dissappears (and doesn't snap) when trying to hover over the Center point itself.

    1 vote
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  18. Freeform gradient line stops disappearing

    The freeform gradient tool is very cool in its flexibility but I have encountered some major bugs with the line option. I can create the line stops but if I change the opacity of a stop from 100% then stops along the line most of the time one or more stops disappear.

    Sometimes just clicking or clicking and moving a stop makes stops disappear as well.

    It makes the tool unusable. Hopefully, it will become more reliable in a future release.

    1 vote
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  19. Dragging multiple groups by text anchor deselects other groups.

    See attached video. With multiple groups selected, clicking and dragging by one of the group's text anchor deselects all other groups. Only the group with the selected text gets moved.

    1 vote
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  20. illustrator CC 2019 selection by path only broken with symbols


    1. In Prefs>Selection and Anchor Display check Object Selection by Path Only.

    2. Drag a symbol from the symbol pane onto the artboard.
      2a. It needs to be one with a filled area.

    3. Choose the pen tool.

    4. Draw an unfilled, stroked path with an anchor point that is on top of a filled area of the symbol.

    5. Choose the Direct Selection Tool.

    6. Drag over the anchor point, making sure not to drag over any paths, just a filled area. Alternately, drag over a filled part of a symbol even without a path on top.

    7. Notice that the symbol becomes selected.
      It should…
    1 vote
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
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