Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
731 results found
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Preview Pen tool line colour change
In previous versions of illustrator the layer colour defined the preview colour line when using the pen tool. In recent versions the preview is automatically. Set to a dark blue colour and i can't work out how to change this.
This tiny little change is causing me much grief, because in my artwork i draw on black shapes all the time and because the colour is dark blue, i can hardly make out what I'm drawing. I used to pick fluro pink, so I can easily see this line.
PLEASE HELP
I'm using surface book 2, windows 10, latest version…
1 vote -
Missing Tools
I'm missing the pencil tool, Scatter brush and art brush, for Calligraphic Brush 1 I only have Fixed no pressure, tilt, etc all missing, and for my type tool there is no OPEN TYPE??
1 vote -
Visible brush stroke using touchscreen desktop (MS Surface Studio)
Whilst drawing directly by hand onto the screen of my Microsoft Surface Studio 2, occasionally Illustrator decides it isn't going to make the path I'm drawing visible. Use the mouse and the brush stroke is visible.
I'm unsure if this issue is exclusive to this type of desktop (rare, I know), or if tablet / Wacom pad users experience this too? Either way, not knowing where you've drawn doesn't make life easy!
1 vote -
Modifying stroke width of paths with mixed aspects totally erases their Appearance
Illustrator 25.3.1 on MacOS Big Sur 11.4
When I try to modify the stroke width of multiple paths that have mixed aspects, it totally erases their Appearance instead.
In the attached video, I have 3 paths that are similar except for their stroke colour. When I try to change their width from 0,5mm to 1mm, their Appearance become "empty. :-(
1 vote -
No tools available
Mac OSX 11.4 (20F71). Illustrator 25.3.1
Very often when working in a document (either a new document or an existing document) the tool I am using will change to a crossed-through pencil and beep whenever I attempt to do anything. I have to restart the app, and this often does not restore the tools to a functioning state. This is incredibly annoying and renders Illustrator virtually useless.1 vote -
1 vote
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Group of strokes disappeared after change stroke thickness!
We are having an issue with illustrator last version in MOJAVE OS.
When we change the stroke thickness in a group of objects with different color strokes the same group disappeared. HELP!!!!
1 vote -
Eyedropper won't pick up arrowheads in 25.3.1
Using Illustrator 25.3.1 with Mac OS 11.4, the eyedropper won't pick up the arrowhead style from a stroke to replicate onto a new stroke. This has always worked before.
1 vote -
I can't use anything
When I open a photo, no panel opens on the right or left and I only look at the page I opened.
1 vote -
Paintbrush tool stops working while drawing - 100% GPU usage
Using the paintbrush tool, when drawing a continous shape/line, it stops drawing after a little while, even if I keep the pen pressed, or mouse button (same result).
If I use the GPU rendering/viewing mode, the GPU usage keep climbing if I keep drawing, until it reaches 100% GPU usage and stops working. And that is on a RTX 3090. On CPU view mode, it stops way sooner/faster, after 3 seconds almost. As soon as I let go and stop drawing, it completes the shape, but only up until the point that it stopped drawing.
Video attached with the problem.
1 vote -
Custom Brushes no longer working in newset update 25.3.1
My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
I have several custom brush files that I use for my job and this is happening with all of them.
I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
I am on Windows 10.
Thanks for…3 votes -
brush reverting every time
brush keeps dropping selection and reverting to what ever it feels like using. Spent weeks trying to find solution online...tried turning on off "keep art basic appearance". Nothing works. You shouldn't be able to charge absurd subscription for software you can't produce work with. It feels like adobe keep bringing out new updates to justify cloud software but I have reached the end of my tether with adobe. The ipad version doesn't sync....i lose work, problems with desktop version. I HAVE HAD ENOUGH!!!!!!!!! please please please just go back to one time license software were things work as they should.
1 vote -
Corner features display in the selection tool, not in direct select
Occasionally, the corner options features do not display in the direct select tool, meaning I cannot round corners (fillet/ chamfer). They do display in the selection tool, but they obviously don't work there (it invokes object rotation).
This occurs on Windows version 25.3.1 vote -
Impossible to select a point under another point or line in outline mode
Selected objects have their points accessible even if they are below other objects but only in prewiew mode.
In outline mode clicking on a point under another point or line over it selects the object above.
This bug makes working in outline mode very unpractical and cumbersome, mainly in projects with many aligned and superimposed elements.1 vote -
Illustrator 25.3 Crop
Export File creates uncontrolled artboards and more then one - usually only one is selectable the other is not. Did this with jpg, pngs. Save as pdf works fine but export versions do not.
One artboard frame is correct but the second unselectable version is smaller but taller and localized around one object in the image.
They both carry over with the file to other programs.
Files opened in photoshop display properly but png has extra clear space.1 vote -
Macmini ベータ版 ガイドラインのバグ
パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。
1 vote -
Noticing a strange path glitch
I have noticed a strange glitch that is appearing on paths. Here is a screen shot. You can see the two shape (dark and light aqua colors) and the path is highlighted in red. Near the path and in-between the shapes is a strange jagged line. I had this appear in one other document too. There is nothing there when I go to try and grab it or delete it.
2 votes -
PEN TOOL IS BROKEN
Option/alt+click on anchor doesn't work. It used to make anchor points to curve OR corner. It even says "Pen: Make Corner" at the bottom of the window in the "current tool" field, but actually it just creates NEW PATH.
And the Anchor point tool icon changes to "Pen tool - start path" icon on hover.So you've actually managed to broke the most essential feature of Illustrator - which is to draw and modify vectors. Awesome job!
It would be actually rather funny if it wasn't COSTING ME MONEY THE WHOLE TIME FOR F*CKS SAKE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FIX IT!
2 votes -
Selection tool is no more letting to resize any object
All of a sudden the selection tool stopped functioning and not letting resize any object. I have to change size in parameters from tools. I uninstalled illustrator once and installed it with latest version available.
I am working on Mac OS Big Sur
1 vote -
Shape tool bug
I have opened Illustrator today and a troubleshooting message appears where the shape tool is not working. Illustrator has since opened, and the shape tool is no longer there on the toolbar.
Please can you assist and fix ASAP?
2 votes
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