731 results found

1. Shape tool bug

   I have opened Illustrator today and a troubleshooting message appears where the shape tool is not working. Illustrator has since opened, and the shape tool is no longer there on the toolbar.

   Please can you assist and fix ASAP?

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2. Layers gone

   When I opened the Illustrator file in latest version, all my layers were gone and a bunch of clipping paths created. Also the selection tool has a weird symbol like a cross-hatch and no longer selects objects.
   Illustrator has broken my file.

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3. Eraser tool doesn't work, will look like its erasing something but then re generates what I'm trying to erase
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4. Direct Select tool selecting unnecessary groups

   Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:

   1) make a rectangle.
   2) apply a "3D Extrude & Bevel" effect
   3) Expand appearance

   Now that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).

   4) Now use the direct select tool to click in the centre of one paths of the shape (direct select one of the paths – not a line or point)
   5) look in the appearance panel

   Expected behaviour: the appearance panel should display the path (as usual)

   Actual behaviour: the appearance panel displays the (unnecessary) group above the path

   Result: if you modify the appearance of the selection using the eye dropper, or the appearance panel, the modification is applied to the group. This appearance will interact with the appearances on the path bellow, as well as the (necessary) group above, causing anomalous behaviour. This requires the user to either manually enter the path appearance by double clicking in the panel, to manually remove the unnecessary group, or to use an additional paid plugin.

   Unnecessary groups are a routine part of using Illustrator. They don't just add bloat - they get in the way of the direct select tool and cause unpredictable appearances.

   Suggested solution: ensure that the direct select tool ALWAYS directly selects the target art item, and never a group.

   Bonus points for creating fewer unecessary groups as a matter of course.

   Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:

   1) make a rectangle.
   2) apply a "3D Extrude & Bevel" effect
   3) Expand appearance

   Now that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).

   4) Now use the direct select tool to click in the centre of one paths of the shape (direct… more

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5. パスの線(丸形線端)を分割･拡張すると端が切れる

   カーブしているパスの線(丸形線端)を分割･拡張すると端が切れます。

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   Under Review  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた問題が再現できました。
   追跡調査を行います。

   情報のアップデートがありましたら、こちらでご報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

6. The new simplify tool can't handle many lines

   The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.

   I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.

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7. Direktauswahlwerkzeug funktioniert nicht

   Direktauswahlwerkzeug lasst sich nicht verwenden. Für die Programme bezahle ich ca 59 Euro monatlich, damit ich auf Illustrator verzichten muss. Per Mail und Telefon kann man niemanden erreichen. Eine Schande.

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8. Pencil Tool creating too many anchor points

   I'm drawing over path with the pencil tool (Wacom tablet)
   Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.

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9. Anchor point

   the color is out of the line everytime I have an angle

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10. Add Anchor Point shortcut doesn't work

    Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.

    I check the shortcut options and it is correct (+ for add anchor point, not bucket's).

    Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.

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11. Can't active the font Rubik

    I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.

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12. Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive

    Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.

    The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.

    The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem both on Windows and Mac systems. See https://community.adobe.com/t5/illustrator/illustrator-stuck-when-using-rotate-or-reflect-tool/m-p/11918855#M269117

    I am using Wacom Cintiq Pro 24 with the most up-to-date drivers and have no problems with any other software. I have not confirmed this myself, but others have reported that the bug only occurs when using Illustrator's GPU acceleration.

    Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.

    The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.

    The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem… more

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13. Grid Tools (Rectangular & Polar) Keyboard Controls

    When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.

    UP and DOWN Arrow keys do NOT work
    F, V, C, X for skewing do NOT work
    NONE of the keyboard controls work at all

    NEED THIS BACK ASAP

    I've tried in Ai2020 & Ai 2021 -- does not work in either

    https://youtu.be/tmz17UtoyW4

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14. AI freezes when shape if reflected

    when i select a shape, copy, paste and then reflect the pasted shape, illustrator freezes and I have to force it to close.

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15. My brush and pencil settings wont stay selected

    Whenever I select the options for my pencil or brush tool, e.g. uniform + basic, the menu changes to a default unwanted option, or gets stuck on one previously used. My paintbrush or blob brush tool does the same thing but goes further. It does not show the path or shape I'm drawing until after I've released the left click key or pen pressure.

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16. Shift Alt resize of circle gets stuck

    When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit

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17. Colored corners in older illustrator vector drawings

    Opening older illustrator files, some corners are colored. It disappears only when moving a handle in the anchor point of this corner.

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18. Inaccurate graph size

    Have seen this in versions of Adobe Illustrator since cs4 to cc 2021
    Currently running on Mac OS 11 Big Sur.

    When you click with the graph tool the graph generated does not match the dimensions entered. I have had results that vary from 1 to 2 points smaller but not always the same though always 1, 1.5 or 2 points. If it is one of the circular graphs it is even worse with the graph being 12.5% smaller plus -1.5 points. I have clients who request exact graph sizes and it takes 2 or three attempts to get it right without having to manually scale and distort the graph to fit. First graph is not always, though sometimes, the same as second graph in the same document with same settings. After second graph they all seem to be the same amount smaller than specified. A file with two graphs created at 200 x 150pt is attached to illustrate what I mean. Created first graph, drew the grey rectangle snapping to the points of the graph area then created second graph with IDENTICAL settings and again drew the grey rectangle behind that one. difference is 1 point smaller on the first and 2 points smaller on the second. Usually further graphs are then consistently 2 points smaller but always have to check to be sure.

    Have seen this in versions of Adobe Illustrator since cs4 to cc 2021
    Currently running on Mac OS 11 Big Sur.

    When you click with the graph tool the graph generated does not match the dimensions entered. I have had results that vary from 1 to 2 points smaller but not always the same though always 1, 1.5 or 2 points. If it is one of the circular graphs it is even worse with the graph being 12.5% smaller plus -1.5 points. I have clients who request exact graph sizes and it takes 2 or three attempts to get it… more

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19. Colour blends along a stroke

    When blending 2 gradient (along stroke) paths the newly generated paths do not keep the gradients 'along stroke' but switch to gradients 'within stroke' - can you fix it so the new blend retains the gradients along stroke?

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20. 곡률 도구, 펜 도구 고정점 작동 오류

    1. Illustrator v25.2.2
    2. 최신 업데이트 실행 3.문제 해결
    3. 곡률 도구, 펜 도구의 고정점이 원하는 곳에 찍히지 않고 고정점 위치 조절이 작동 안된다
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