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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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731 results found

  1. 1 vote

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  2. pattern causes shutdown

    The program keeps locking up whenever I try to make a pattern with the pattern tab. It ******* SUCKS!

    1 vote

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  3. Skalierungsecken verschwinden bei zu schmalen Objekten

    Ich habe folgendes Problem. Wenn ich ein Objekt auswähle, kommt ja automatisch der blauen Begrenzungsrahmen mit den kleinen blauen Quadraten, die ich anfassen kann um die Größe zu verändern.
    Wenn die Objekte groß genug sind, kommt nicht nur in den Ecken das blaue Quadrat, sondern auch auf der Mitte der Strecke. Wenn man den Punkt in der Mitte anfässt, kann man das Objekt nur in dieser Richtung skalieren, was hilft, wenn man nicht aus Versehen Höhe und Breite verändern will.

    In meinen uralten Illustrator 10 hatte ich, wenn das Objekt zu schmal wurde, einfach einen blauen Begrenzungsrahmen, der größer war…

    1 vote

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  4. shape generator

    Hi! I have problem with shape generator tool, because it just doesn't work at all. I tried to solve this issue with solutions on forum but it also didn't work. I relased layers, try to play with distance length, reset the preferences of programme. So now I am just hopeless and frustrated. I tried all of these solutions on diffrent files. And I don't know, did update cause that??

    I am using illustrator ver 25.2.1, on PC win 10. (creative cloud)

    1 vote

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  5. Non-uniform scaling of rounded rectangles

    When scaling a rounded rectangle non-uniformly, the corners should distort from circular arcs to elliptical sections.
    Instead, I get resized rounded corners, and Adobe tech support is calling it a "feature".

    1 vote

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  6. Stroke using touchscreen appears black until I lift pen

    I'm using Illustrator 25.2.1 (latest version) with a Surface Studio 2 (latest firmware, latest Windows update as of April 3, 2021.) Using the Paintbrush tool, with either a fixed or pressure calligraphic brush, when I draw a path with my mouse, the path is drawn showing the correct/expected stroke color (such as yellow) as I draw. However when I use the Microsoft Pen to draw on the touchscreen, the stroke is drawn in black until I lift the pen -- at which time it changes to the expected stroke color (i.e. yellow.)
    Of course I've restarted my computer, and I've…

    1 vote

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  7. l'outil pipette à disparu

    L'outil pipette a disparu de ma barre d'outils et de la liste d'outils malgré une réinitialisation de l'interface. Même le raccourci clavier (I) ne fonctionne pas. Mon collègue se retrouve avec le même problème.

    1 vote

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  8. Bug avec les pathfinders - Illustrator 2021

    Un contour mystérieux apparapit quand je met une transparence à une forme créée par pathfinder... les pointes de ma forme débordent du path, et il y a un contour irrégulier à l'intérieur de tout le path... pourtant, aucun contour n'est appliqué... j'ai tenté de créer ma forme de différentes façons... divide, minus front, une forme à la fois, expand, «unite» de toutes les formes avant de crever le rectangle, Shape builder tool, nouveau document, restart! Toujours le même problème! J'utilise Illustrator 2021 (v. 25.2), sur Mojave 10.14.6.

    1 vote

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  9. Defective magnifying glass

    When I zoom in on text with a magnifying glass.
    Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the alt key.
    I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
    When I want to zoom out with the alt key, the hand always appears to move.
    Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol…

    2 votes

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  10. Image trace poor results

    Mac 0S Big Sur 11.2.3, MacBook M1, Illustrator 25.2.1. Very poor trace function on almost every choice with image trace. Maybe Rosetta issue?

    1 vote

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  11. Anchor Points and Handles Missing

    When selecting the outline, anchor points (and their handles) seem to disappear, making it near impossible to create the desired curve. It was working fine the other day. I am using version 25.0.1 on a Mac. I have tried this in both OS 10.15.7 and OS 11.2, with the same results. Image below is when outline is selected with Direct Selection Tool (Usually anchor points and handles are visible here)

    5 votes

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  12. Can an illustrator / photoshop PDF be used as a template to generate PDFs in nodejs (or any other language)?

    I work a lot with generating PDF reports and what I constantly do is:

    Design the pdf in illustrator / photshop
    Lay it out with HTML using a library that changes from HTML to PDF (Using DOMPDF in PHP, html-pdf in nodejs, or a java parser that I can't remember its name).
    Implement it in the system using the variables to be substituted, like any other view (using blade in laravel, handlebars in nodejs, and java iText in Java)
    To which I wonder, is there a way to go from point 1 to point 3? In other words, export a…

    1 vote

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  13. Pen tool makes an "invisible" outline

    When drawing with the pentool it shows a "outline" that cannot be removed.

    1 vote

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  14. Pencil tool in Illustrator 2021 less smooth (when editing existing line) than in Illustrator 2020, even with same settings

    When using the pencil tool to edit existing lines, instead of a smooth transition at the start and end of the edit, it's always a little jagged no matter how carefully I draw it. Toggling and using the smooth tool afterwards helps, but that adds an extra step every time I use this tool to edit lines. The 2020 version didn't have this problem, and I compared my pencil tool settings between the two versions and they were the same. Even tweaking the settings on the 2021 pencil tool doesn't resolve the issue.

    Pic attached showing a line after I…

    2 votes

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  15. 2 votes

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  16. Shaping tool

    Details of your operating system and version of Adobe Illustrator (desktop)
    The steps you were taking when you experienced the issues - I attempted to use the tool, my workspace is in grey and was white, when I opened it. There is a cursor over the tool and nothing works
    Your expected result to be able to select the tool and options.
    Your actual result - nothing
    [Optional] Upload your Illustrator file or a video

    3 votes

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  17. 1 vote

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  18. Scale, move and rotate dialog boxes don't hold most recent values when you press return to open dialog box

    MACOS MOJAVE 10.14.6
    ILLUSTRATOR 24.3

    When i open the scale dialog box it has always held the most recent scale value, so if i wanted to scale something up 5% i would Press "S" on the keyboard, then type 105, hit return. then if i wanted to go another 5% i would hit return (to open the dialog box) and it would remember 105 in the active field. then i would hit return again to apply.

    When I hit return to open the dialog box now (in this example to increase by ANOTHER 105%) some random number comes up. it's…

    2 votes

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  19. Moving object into perpendicular direction not working

    When I moving object in perspective grid with perspective grid selection tool into perpendicular direction while pressing key 5. it's not working. I have also not enable to move object by dragging to switching plane by pressing it's respective keys 1,2,3.

    The same thing working on another computer.

    I have windows 10 latest update installed on My Computer.
    Illustrator Version 25.2.

    1 vote

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  20. Live corners are stretching

    The corners are supposed to be live, but yet they stretch/distort when transforming. Objects with round corners should retain their radii, or I should have the option/keyboard modifier to change this behavior. The radio button in the transform palette is not working.

    The options should be scale, distort, or retain current value.

    Illustrator 25.2
    CadTools 12.2.3
    AstuteGraphics plugins, many

    iMac 5K, 27" 2019, OS X 11.2
    Core i9, 32GB RAM
    AMD Radeon Pro 580X, 8GB RAM

    3 votes

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