Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
388 results found
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Pantone Connect
Hi there,
When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been…
2 votes -
25.0.1 Colour still wrong
NOT AN IDEA—A BUG!
The colour settings are still incorrect in the newest update.
Totally unusable software, so back to version 24 again.The image on the right is correct from version 24. How that file displays in 25.0.1 is in the middle and the image on the left is the same jpeg as on the right imported into 25.0.1…!!!!
3 totally different interpretations of the same colour. Insane.
Mac 10.15.73 votes -
tool history
A file I created only three months ago in an older version of Illustrator (project still ongoing) no longer shows the gradations I spent DAYS creating. When I finally found where to get online Adobe support (that is not right), the tech had me download an older version of Illustrator as the solution. That does not seem like a solution. How do I keep these gradations in the new version? Why did they disappear? I have been a dedicated, daily user of Illustrator since 1990. I have more and more problems every year/upgrade. I used to always give your products/company…
1 vote -
Eyedropper STILL not wroking on grouped objects in Illustrator 24.2.3
When using the eyedropper on grouped objects, it'll show correctly in the color panel, but it'll only apply the stoke color to the group. Please fix this! The eye dropper has not worked for grouped objects for way too long now.
Windows 10
Illustrator 24.2.36 votes -
Color shift when distilling .ai files
Colors in distilled files switch from CMYK to RGB since software update on March 14, 2020. This is very disruptive to my work flow.
Big Sur 11.2.3 using AI 2021
1 vote -
Pattern Seam issues with Adobe Capture patterns
when using adobe capture patterns there is a transparent seam in the pattern, I am able to remove the seam by change the width of the pattern but its only a temporary fix as soon as I change the pattern the seam comes back. This issue only seams to happen in illustrator, because when I use the same patterns in photoshop there is no gap between patterns
Steps to replicate:
- use adobe capture to create a pattern.
- create a shape in illustrator
open the libraries tab and insert the pattern
where lines/ spaces appear in-between the patterngo to pattern…
3 votes -
zoom
When I'm 300% zoom it looks normal and works as it supposed to but when I go to 400% or more I get this weird blue that covers my image
1 vote -
Appearance: Empty Stroke blocks Fill
When applying a colour to a selection, sometimes this has no effect. While both the Color and the Appearance panel reflect the chosen colour, the object doesn't.
Most of the time the (unlogical) cause seems to be a Stroke without colour.
When changing the order in Appearance to having the Fill on top, the colour appears.Please make an uncoloured stroke of no influence on underlying fills.
3 votes -
New Recolor Artwork information link not working
In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
http://www-staging.macromedia.com/go/ai_recolor_info1 vote -
Gradient colour not following path of curved line
When I go to colour the gradient after applying it to a thicker curved line a new shape is made and takes the colour and gradient that I chose. This shape appears to be connected by the same anchors as the curve but is just a straight line.
1 vote -
Appearance and coloring issues
Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.
2 votes -
command + ~ key
Sometimes command+ ~ key does not work, which is the function for moving pattern swatch only within an object. Some of my colleagues are experiencing it, also.
1 vote -
dxfデータに含まれる特色がIllustrator2021に関して、保持がされずCMYK化されてしまう
Illustrator2020までは問題なくdxfデータの特色は保持されていました。2021でも修正をお願いいたします。
1 vote -
Pattern Fills Disappear
When re-opening files, a lot of my pattern fills get dropped, and refill the object with a transparent/recolored pattern. I've had this issue for a while - across multiple computers within our company. (We are all using the same software and version on Illustrator.) I've attached a photo example below.
1 vote -
Display profile is hijacked when drag & drop screenshotswith P3 display (AI 24.3) on mac
Take a screenshot (command-shift-4) and select the area. Drag in the image from its preview into an AI open document with color settings: North American web with the monitor profile preset to sRGB. Upon dropping the file into the canvas, the monitor profile becomes "Monitor" automatically. All the colors change visually with no warning presented.
3 votes -
Objects stuck in RGB colour space in a CMYK document
I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.
For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).
This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.
2 votes -
My color theme isn’t working. it just appears to loading since forever
my color theme isnt working. it just apppears to loading since forever
2 votes -
Conta Gotas
Good Afternoon
My Illustrator Dropper tool has not been working for a many days to capture colors from images inserted in the work.Is this a problem of atualization? Please help me.
1 vote -
A bug compounded with rotated line gradients, arrows, and appearances
There are some conditions for reproduction.
・ Line with arrow
・ Set gradation to line color
Two or more lines created by the appearanceIt is good to change the line width or move by "deformation" to check the change of the overlapped line.
Rotate the object.
Then click on the eye icon in the appearance panel to show or hide each line. The direction of the gradation of the line not touching should change one after another.I have confirmed this phenomenon in all versions from CS6 to 2020.
A similar phenomenon was obtained with the vertical axis reflect.…14 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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the color theme panel is not working
I use the MacBook Pro 13" , version 10.15.7.
the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.
2 votes
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