1124 results found

1. Problem with Simbraille Font in Illustrator when trying to Save As a PDF.

   Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
   In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background layer (a yellow rectangle for contrast). It saves nice in Illustrator. But when I SAVE AS a PDF.... everything comes out in the PDF EXCEPT dot 6 in the PDF. this happens regardless of the letter used. It is a simple file. But I need all six dots to appear in the PDF. (For instance: the Letter A in Sim braille is depicted as follows: Dot 1 is large and prominent... while dots 2,3,4,5 and 6 are smaller. Why is dot 6 always being dropped? My illustrator is up to date as are my other products. (I have to create a whole alphabet and other words. Can you help?
   Illustrator: v 24.0.1 and MacOS 10.13.6
   MacOS

   Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
   In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background… more

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2. Cutting out parts of the exported PNG

   Exporting "saveforweb" PNG cut all the logos a few pixels in.

   P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.

   Money hungry sons-a-*******.

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3. PDF Preview not available (24.0.1)

   Despite "Create compatible PDF file" option checked, the PDF preview states it wasn't.

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4. FIX pdf file saving

   Fix the fact that you receive an error when you try to save over a .pdf with the same file name. Its been a problem for Multiple Editions.

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5. Illustrator 2020 huge problems!

   Mac OS Mojave 10.14.16
   Illustrator 24.0.1.
   Some problems and HUGE problems:
   1) The saving to server (which is where we are supposed to save) is extremaly slow even with vector based files)
   2) When opening a new file while another file is open, the file name is the right one, but on the screen view there is a duplicate of the other file that is open
   3) While saving the changes for file in .ai format the file that was just before first in pdf-format, the program gives "Fatal error, could not save" and the whole file disappears from the server!!!! There's nothing left. If you are fortunate the file is open on screen and you can save it again with a new name - but if you don't f.ex. notice the "Error" note and close the file the whole file just disappears!! This is a HUGE problem and has to be fixed immediately.

   Mac OS Mojave 10.14.16
   Illustrator 24.0.1.
   Some problems and HUGE problems:
   1) The saving to server (which is where we are supposed to save) is extremaly slow even with vector based files)
   2) When opening a new file while another file is open, the file name is the right one, but on the screen view there is a duplicate of the other file that is open
   3) While saving the changes for file in .ai format the file that was just before first in pdf-format, the program gives "Fatal error, could not save" and the whole file disappears from the… more

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6. Cannot save

   Any file I try and save is appearing with file error, I have tried restarting illustrator but this is still happening.

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7. アプリが終了してしまう。

   Illustrator2020でファイルを保存すると、アプリも終了してしまう。

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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting the issue .
   We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:

   1)Kindly provide the machine details and the test file which you are saving in illustrator .

   Kindly share the test file with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

   Thanks & Regards
   Ankit Goyal
   Illustrator Team

8. Double save

   I don't know why when I reopen a .ai file to keep working on it and save it, it saves it as a new document instead of updating the file I opened.

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9. AI 24.0.1 image embed

   I'm using Illustrator 24.0.1 on Mac. When saving Illustrator file even with Include Linked Files box checked, linked files are automatically embedded.

   Please fix as this is a big issue especially with replacing updated images. Instead of updating automatically, each file has to be replaced again.

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10. text wrap image link

    AI 23.0.3 (64-bit) on Windows 10

    Automatic image update (if you change an image outside of AI it will ask if you want to update the image in you AI file) does not work when text wrap is on.
    The image has been masked to a shape then text wrap on this new shape.

    Hopefully this is a simple fix because I don't want to keep turning text wrapping off when I want to refresh the image.

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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting the issue .
    We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
    1)Kindly provide Video , Test File via File→package, Steps and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

11. Artboard Export Improperly Imports in other DV Apps

    When using the Artboard Export (Control Alt E), I noticed that importing those files (in my case, JPEGs) into After Effects and Premiere results in all the files being the last output image of the batch. It doesn't matter if they are imported one at a time or in a group, through Media Browsers, Drag and Drop, or an Import Dialogue box. The files visibly appear correct on the computer when previewed.

    This is experienced when importing into Adobe After Effects and Adobe Premiere (2019 and 2020). This behavior is not present in Photoshop or even Adobe Acrobat upon import.

    I have also down-saved to a Legacy .ai and performed the same export. Those files imported properly into all the above DV Apps as expected.

    You can view this here. The files all have the same thumbnail (and pull into the timelines/comp viewers as the same image) but have different file paths and are different on the OS.

    https://www.dropbox.com/s/atdp67zt3p3m8w9/Importer.mp4?dl=0

    System Information:
    Windows 10 x1903
    i9 9900K
    64GB ram

    When using the Artboard Export (Control Alt E), I noticed that importing those files (in my case, JPEGs) into After Effects and Premiere results in all the files being the last output image of the batch. It doesn't matter if they are imported one at a time or in a group, through Media Browsers, Drag and Drop, or an Import Dialogue box. The files visibly appear correct on the computer when previewed.

    This is experienced when importing into Adobe After Effects and Adobe Premiere (2019 and 2020). This behavior is not present in Photoshop or even Adobe Acrobat upon import.

    … more

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12. Illustrator v 24 asset export bug with sizing incorrectly

    asset export bug, it does not export assets at the size selected but instead makes them super tiny and unusable. I have had to download the last version before that so that I can use asset export correctly with what I have selected.

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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting the issue .
    We are not able to reproduce the issue in house ,Kindly provide following info to nail down this issue:

    1. Kindly provide the test file via File→Package which you are trying to export in illustrator

    2. Size at which it was exported

    3. Any Specific format which was used to export viz. PNG,JPEG

    4. Any Anti-aliasing option used during export

    Kindly share the above with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

13. Export for screens > SVG Exports only some of the artboards.

    MacOS Mojave 10.14.6
    Illustrator 24.0

    When I use the export for screens it doesn't export all of my artboards to SVG. I have 21 artboards and only 8 of them are being exported.

    Is there any workaround for this bug?

    UPDATE: It exports all the artboards but it takes a long long time. Is it normal?

    Thanks

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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,
    Sorry for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue.
    Please help us in isolating it further. We would need you to check
    1) Is this Issue still happening on your machine?
    2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

14. Ai 2020 Crashes when trying to place a file from a Zip directory

    When trying to place an asset that is inside a Zip directory, Ai 2020 will crash and require a restart. This is on a Windows system with the latest illustrator 2020

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15. Can't export image

    If i want to export an image legacy the application said that it can't find the file

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16. long time to package

    anyone else experiencing this? even small files with few psds in them. just started happening this week with the 2020 update..

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17. wasatch soft rip

    wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.

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18. Illustrator 24 does not memorize the artboards when saving as a PDF page

    Hi, now I am facing an unpleasant problem.
    After upgrading to the latest version of Illustrator (24), Illustrator stopped remembering the last selected artboard. I have to select it every time I save it to PDF. Quite annoying error. Has any of you met this before?
    The next mistake is, if the PDF already exists, it will not notify you that it is already and overwrite it directly.

    More here: https://youtu.be/Yx8Dsw2-1Ho

    Ales

    PS: I also informed about it here: https://community.adobe.com/t5/illustrator/illustrator-24-does-not-memorize-the-artboards-when-saving-as-a-pdf-page/td-p/10751205

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19. SVGs: Objects with dashed lines are split up

    Hello,

    I create an object (rectangle) in the AI with a dashed line (8px / 8px). Contour 2px and grey filling.
    If I save this object as *.svg and then open the saved SVG again, the path of the rectangle is fragmented.
    This denomination always occurs just before the corners. In other words, a rectangle is divided into 4 paths and becomes a group...

    Version: AI 23.1
    Windows 10 Enterprise
    Intel Core i7-6820IQ 2.70 Ghz
    16 GB RAM

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Sorry for a late answer. Basically it happens because of 'Align dashes to corners' option that is turned on for the object in Stroke panel. When it's on, Illustrator internally treats this stoke exactly like you have in the SVG — a group of normal dashed lines with recalculated gaps and dashes, and custom inserts where it's required.

    SVG just can't handles this, so to preserve the look it applies this treatment, converting it from the 'live' to 'expanded'.

    Try to disable the option and comment back if it helps.

20. export resolution png incorrect

    In Adobe Illustrator version 2020 the export png is broken. When selecting export in 300 PPI the result is a 1250 PPI image.

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