Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
784 results found
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"Don't show again" check box
"Don't show again" apparently means show every d*mn time.
Checking the box never works. Why?
And why does the pop-up that wants to give you the Adobe Illustrator tour show up every time I restart the program? I've used this program 20 years. I don't want to take the freakin' tour. Ever.
Fix your sh*tty program and make it as good as it was before CC.
4 votes -
Random bug of unselected object frame, from locked layer, visible even though not selected
Only way to remove the frame is to shut the file down and then reopen. Unable to take a screen shot as the frame disappears when taking it.
Mac OS Mojave 10.14.6
Illustrator CC 2020 24.1.21 vote -
Can't see things I just did.
When I move an object or make a change to my file it doesn't show up until I click in the document. Then, the object shows up in the new location. I have to restart the program and it works for a few minutes, then happens again. Really frustrating. I am on a new computer with the current version of Illustrator. It happened in older versions on my older computer as well.
1 vote -
Illustrator v24.1.2 Crashing all the time - operates slow overall
Illustrator crashing and working slower on my New 2019 Macbook Pro, than my old mid 2014 Macbook Pro. Basic simple functions and my I get the wheel thinking all the time. Adobe hasn't been able to answer any questions. Ive contacted them and Apple multiple times over the past few days. With the computer I bought, it shouldn't have to think at all.
Please tell me someone knows a fix.
Current Computer and software specs:
Adobe Illustrator v.24.1.2
Catalina 10.15.4
MacBook Pro (16-inch, 2019)
2.4 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 8…1 vote -
"copy & paste in front" in Illustrator, text is not aligned perfectly
Our product artist use "copy & paste in front" in Illustrator, the text is not aligned perfectly.
Please check "2hits test-CC17.pdf".Also posted a post in Adobe community. here is the link : https://community.adobe.com/t5/acrobat/text-is-not-aligned-perfectly-in-pdf/m-p/11125264?page=1#M255941
1 vote -
CSS Properties: Generated CSS selectors are wrong sometimes
Hi.
OS: Windows 10 x64
Illustrator: 24.1.2 and older versionsSteps:
I have drawn two paths (shapes) on the same layer.
I have given these names:
abc1 and abc11 to each pathWhen I select one of them, the generated css in CSS properties panel is ok, the selector's name is right. The issue happens just when I select both paths at the same time and try to generate the CSS.
The selector name for abc11, is changed wrongly to abc111 (an extra 1 at the end).
Expected result:
.abc1
{
position : absolute ;
left : 120px;
top :…1 vote -
Transform Function not working.
Hello, as I click on an object or path the edit anchor points, it is not allowing me to transform or rotate by hand. This has been occuring for the past couple of days.
1 vote -
windows 7 illustator v24 failed to save with new terms pop up box closing despite accepting.
I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.
The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,
I had to thebn restart it - relog in…
1 vote -
MY ENTIRE FILE DELETED
I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.
1 vote -
ショートカットキーが反応しなくなる
Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。1 vote -
fonts files dissapeared on all current docs on one computer? Can't find any update
All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox
1 vote -
The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.
"The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.
This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?
Would be nice if the save as started once the current save is done like in previous versions.
Thanks,
Josh2 votes -
1 vote
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artboard blinkins when open multiple files
I've noticed that when you select few / many files (.svg) and drag & drop to illustrator icon on doc (mac) - I mean you open it, Illustrator starts to open the files and artboard starts blinking very fast (black / white).
It is very dangerous for people with epilepsy1 vote -
missing instances
I've been working with a png logo and have been copy-pasting it in numerous layers and artboards of my work.
My AI crashed, so I closed it via task manager. When I restarted AI, my png logo is gone from all the artboards. I can see that there's an "instance" of it (a black square", but the logo isnt registering. Tried to export, and it came out with an artwork without the logo.
File 08 are the blanks after the crash
File 10 has the logo that went missing.1 vote -
Survey Request
The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.
3 votes -
Clipping Mask Wont Work on version 24.1.1
Everytime I walk through what is on your clipping mask page nothing works to create the mask on this new update. You Broke Something. Please fix it
1 vote -
Crashing, can't open
Illustrator crashes everytime I try to open it, whether opening a file or just the app. I have tried reinstalling it. I am using a brand new Dell computer (Windows 10 Pro, Illustrator version 42.1.1).
1 vote -
Typos in menu
Typos in the Layers' hamburger menu "grpahics" instead of "graphics"
1 voteThis 'grpahics' is what the current layer is called. So the mistake is not in the commands, but in the layer’s name.
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Clipboard not working properly
When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.
For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects…
1 vote
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