Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
787 results found
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Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")
Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
This bug makes impossible to work with it.1 vote -
Crash when minimised on file open
When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1
2 votes -
Cyrilic character disappears when loaded from variable library
When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5
2 votes -
Adobe illustrator hangs up/not responding whenever the application is closed
Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).
1 vote -
Impossible de redimensionner un objet sur Illustrator
Bonjour,
Depuis la mise à jour Illustrator 2025, je n'arrive plus à redimensionner un objet ou une image.
Le curseur ne s'affiche pas dans le coin comme habituellement sur les autres versions d'illustrator.
Pouvez-vous m'aider ?
1 vote -
Acabo de actualizar AI y esta todo inestable, solucionen por favor....
Solucionen por favor....
2 votes -
Bezier handles become invisible
I use the latest version of Illustrator cc 2025, on Windows 10.
This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and…
1 voteHappens when Cmd/Ctrl + H gets accidentally pressed, which is a hotkey for View > Show / Hide Edges command.
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Perspective grid vertical axis has incorrect foreshortening
The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.
2 votes -
Verification takes too long
I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
How can the verification time…1 vote -
Constant random crashing of application (version 29.5.1) with no obvious operation as the cause (on MacOS 15.5)
I am experiencing random crashes in any file with the latest version of Illustrator (29.5.1) on the latest version of MacOS (15.5). | have also been having similar (although not as often) crashes in InDesign (again, latest version 20.3.1). Meanwhile, I see stories that you are about to increase the subscription prices for access to generative Al tools, while the stability of your software--the basic usability is in question. Not acceptable.
1 vote -
Creating and/or Entering Opacity Mask doesn’t work from Properties / Control panels
When clicking on the Opacity popu-up panel (in Control or Properties) and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail…
16 votesFix available in prerelease build now - version 29.8
To be rolled out in general build soon.
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Impossible to generate vectors, the app says it’s not genuine
Hi ! When I want to generate new vectors in illustrator, I can't. A message which tell me that my illustrator is not authentic appeared.
Customer service did everything but still not working.
1 vote -
Shortcut for Split Into Grid
I previously had a custom shortcut assigned to the “Split Into Grid” command, and it was incredibly useful. However, it seems that this shortcut no longer works and the command has been removed from the Illustrator keyboard shortcuts menu, preventing me from reassigning it.
I truly hope this feature can be reinstated, as it significantly streamlines the workflow and enhances productivity.
Thank you!
1 vote -
Saving a new Image Trace preset does not remember the "Auto Grouping" checkbox’s state
When doing Image Trace, I don't need Auto Grouping. I tweak all the settings, uncheck "Auto Grouping", and save a New Preset.
But after applying that saved preset to the new image, "Auto Grouping" checkbox is still checked by default - and i need to uncheck it every time manually (and that triggers "re-trace") before i click "Expand".
I need to have a preset without "Auto Grouping", but it's impossible to do, since Illustrator simply ignores that check-box when saving a preset.2 votes -
Bring to front/back not working with new update
Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.
Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.
7 votes -
29.4 is hanging/freezing in dialogs
I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.
Reverted back to 29.3.1, no problems
2 votes -
Manque de générer les vecteurs dans le menu objet
Je trouve pas la fonctionnalité "générer les vecteurs"
1 vote -
Flatten Transparency color change
Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram
When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.
1 vote -
Macのスクリーンタイムでの利用時間カウントが正常でない
お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン：
Mac OS 13.6.4（22G513）
Illustrator 29.3.1問題が発生したときに実行していた手順：
アプリを起動した状態で、Macをスリープした状態（操作は行っていない）想定していた結果：
Macのスクリーンタイムでは、Illustratorの使用時間がカウントされない実際の結果
スリープしている時間も、ずっとIllustratorを操作した時間としてカウントされている
（添付画像はある日のスクリーンタイムのスクリーンショットです。
深夜2時から朝の11時にかけて、スリープ状態でしたが、Illustratorを操作したことになっています。
1度きりの発生ではなく、毎回このような状態になっています。）
1 vote -
Scaling of markers in graphs no longer works properly
Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:
“The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”
This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.
Illustrator 29.2.1 on MacOS…
2 votes
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