Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
793 results found
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Illustrator 24.1 metric precision broken
So there was a new release Illustrator 24.1 the other day which I installed. Unfortunately, it looks like the engineers messed up and semi-broke the conversion routines from inches or whatever measurement is used internally to the metric units displayed to me as the user.
What used to be displayed as nice whole numbers or up to a maximum of three decimals, is now never an even number and always displayed with four decimals. Just to take an example, a dimension clearly intended to be precisely 10 mm is now displayed as say 9.9998 mm or 10.0003 mm.
This is…
25 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Discard white overprint is disabled when background save is enabled
- version 24.x
- Windows and macOS
- background save enabled
At this time, the operation related to discarding the white overprint is not performed and the settings is invalidated.
The behavior itself is the same as another bug, but it is not completely fixed 24.1.x.
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39414226-bug-of-saving-in-the-background-of-illustrator-20263 votes -
1 vote
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variables (data set) batch action
I have an action that:
- selects "Next Data Set"
- Runs a recolour script to colour the artwork based on data set values
- Then "save as copy"
When it is run once it works as expected and saves the current data set as a copy PDF and advances to the next data set. When the action is run as a Batch Action the action goes nuts! It advances multiple data sets values and saves as a completely different data set name. This wouldn't really be an issue if I had 10 or 20 data sets, but I have over 1000 -…
2 votes -
Drawing with percentage opacity fills: Percentage will not stay selected for each new element.
AI CC 2020 (Apple Mac): I have noticed a bug - a serious one that stops me from working. If I make a shape with a fill of (for example) 30% I would expect the next shape to retain that percentage of fill - which it always has done (I'm a very experienced user of Illustrator and use this feature all the time). Now I find that each new shape reverts to 100% fill which is totally unworkable as I draw by building up layer upon layer of opacity fills. The advisor online checked with his versions of AI CC…
1 vote -
expanding pie chart
I found that you can expand a pie chart by making the chart, then taking the scissors tool and clicking on the points, then you can edit each slice!
1 vote -
elements disappear and get pixelized when zooming
preview bug - when zoom in or out some elements get pixeled or disappear.
1 vote -
Flashing screen
Since downloading the new 2020 Illustrator, even after the updates i get the same problem. While working on any document the screen flashes in and out very rapidly when moving the mouse in illustrator. It doesn't slow the software down but is very annoying when trying to set up a job and the screen is constantly flashing. All other adobe products like indesign, photoshop and acrobat work fine. Just illustrator i'm having the issue.
1 vote -
Illustrator Window Disappears When Changing Screen Focus
When I switch focus from my center screen where illustrator 2020 is, on my mac mini running Catalina 10.15.3 on three LG monitors, to the screen to my left, Illustrator vanishes.
It's not minimized, it's just gone, I have to click on the icon in the taskbar to pull it back up. It looks like it's there in Mission Control, but if I click on it, it just goes back to being invisible/unclickable.
This is a pain when I'm cross referencing. If I click the icon to get it back, it'll stay there if I don't click into it, and…
3 votes -
command Z, Blocks Reediting an object
If I edit an object or shape like adding or deleting a point and do not like it, I usually undo it with command Z. Once I use command Z the shape I was editing is blocked from being re-edited.
I sometimes have to copy the shape and paste in order for me to add the points in different location again on the shape.
Is there any reason why this is happening?1 vote -
AppleScript "export as svg" with options triggers error
tell application "Adobe Illustrator"
try
tell current document
export to outFile as SVG with options {class:SVG export options, coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
end tell
on error errMsg number errNum
log errNum & space & errMsg
tell current document
export to outFile as SVG with options {coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
end tellend try
end tell
Including class:SVG export options triggers an error at runtime even though the code compiles. Excluding it in the list of options exports a file but applies none of the…
3 votes -
Measurements given as points
I have been working with Units set to General: Centimeters, Stroke: Centimeters, Type: Points and Grid: every 1 cm, 5 subdivisions. Suddenly this morning all measurements are in Points. I cannot work with this. The ruler is in points: useless. I have reset preferences and restarted several times.
Mac OS 10.13.6, Illustrator 24.0.3
1 vote -
text selection bug still happening with 24.03
When you click on text to move it around on the artboard it always selects what is BEHIND the text box only, unless you click 1 pixel below text baseline exactly. I click on the text inside of the box to move it and it keeps moving my background. I have to zoom in 150% to see baseline and move text. This has REALLY slowed down my process.
I'm on a MacOS 10.14.61 vote -
embedded images cause longs delays in opening file illustrator 24.0.2
When opening some files with embedded images, there are very long delays before the file finally opens.
I have had success when I flatten the embedded image, it then opens fine.
Dell PC Windows 10
2 votes -
Stroke smaller than 1pt creating spikes/anomalies on the curve
Illustrator 2020 24.0.3
macOS Catalina 10.15.2Need hairline stroke (.003pt) for one of my machines. When I outline Helvetica (Type>Create Outlines), and change the stroke to anything smaller than 1pt, the curves of the font blow out and create spikes. I've been using the same method for several years and this had only just now become an issue.
Tried other fonts and only seems to happen on curves. If I try to use the file anyway and my machine does not recognize the file as having any data in it.
3 votes -
Illustrator 2020 gradient bug
I am using Mac Os Catalina 10.15.2 with Illustrator 2020. When I close a file that contains an element with a circular gradient fill applied and re-open the file, the colour gradient disappears and appears black. I have tried saving as ai, eps and pdf. all 3 files still produce a black element on reopening.
1 vote -
Embedding multiple .psd files
Embedding multiple .psd files no longer works in 2020. Previous versions would allow you to multi-select linked .psd's and embed them all at once. 2020 allows multi-selection, but only converts the first linked image.
2 votes -
overprint preview not working properly
This is new to me as of today. This is a process I have done hundreds of times in the past with no issue. I have not received or updated anything over the past week other than any Adobe updates I receive via the Creative Cloud.
What I do is create a separate layer in a file to set up a kiss cut for cutting vinyl. I use a spot colour for this - same spot colour I have been using since day one.
I apply the spot colour to the text or object - in this case a box…
1 vote -
symbol option automatically open
please help my my symbol option auto open how
1 vote -
Linked images are broken when open a AI file on a different computer
I work with a AI file and some placed image as links.
If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
Why the link are not related instead of fullpath?1 vote
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