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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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942 results found

  1. resizing a document window in illustrator is glitchy

    Mac OS 10.15.7
    AI 25.3.1

    Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.

    1 vote

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  2. Some menu items are missing access keys (underline letters when Alt is held) when

    On Windows, Alt keys can be used to access all menus via keyboard.
    When you hold Alt, a letter that you can press to access a particular item is underlined.

    Some items though are missing these underlines, specifically:

    Edit > Spelling, My Settings, Edit Colors
    Object > Collect for Export
    Window > Extensions, Find Extensions on Exchange, Workspace, Toolbars... most panels here, including newer ones.

    Some are less needed, some are more important.
    Please don’t miss these. It feels like new items loose these (except for new Select Same Text options — good job!)

    10 votes

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  3. BUG: View Grid (Dots 1px) Freezes Illustrator

    Using a document grid using dots in small intervals (10px or 1 px intervals) makes Illustrator super slow or even stops working.

    Bug appeared in 25.3.1 and is still present in 25.4.1. Tested on multiple Macs (Catalina + Big Sur).

    6 votes

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  4. Wrong localization

    I have English version of Adobe Illustrator ver. 25.4.1
    I changed language to Russian and see that Russian localization is incorrect. These Russian words do not exist in the Russian language.
    Is that possible to update Russian localization in Adobe Illustrator?
    Just few examples below
    Full Justify Last Line Center -Полная выключка, последняя строка по центру
    Full Justify Last Line Full-Полная выключка абзаца и последней строки
    Full Justify Last Line Left-Полная выключка, последняя строка по левому краю
    Full Justify Last Line Righ-Полная выключка, последняя строка по правому краю
    Left Justify-Выключка по левому краю

    2 votes

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  5. Recolor tool

    The Recolor Tool Appears to be cut off and can't move up. Can someone help with this issue?

    1 vote

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  6. Screen bug

    Hi there!
    I recently bought a monitor Dell 27" P2719H and the status bar doesn't appear in the right place as you can see in the attached picture, but on the Dell G3 notebook screen, the status bar works properly.

    Operating system - Win 10 Pro 64 bits
    Illustrator Version - 25.4.1 64 bits
    Monitor - Dell 27" P2719H
    Notebook - Dell G3 15 3500 (Core i7-10750H, RTX 2060, RAM 16GB, 64 bits)

    1 vote

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  7. M1 mac - green button dropped down

    When change window to maximum size with M1 mac (version 11.6). Red and Yellow buttons is gone, and Green button is dropped down.

    1 vote

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  8. Home screen bug

    Why my AI show the home screen like this? How to repair it?

    2 votes

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  9. Info not showing coordinates when setting Ruler Origin

    When setting the Ruler Origin, the Info palette is dead, not showing the coordinates of the tool.

    1 vote

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  10. Error opening Edit menu

    Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.

    2 votes

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  11. 1 vote

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  12. Illustrator is completely gray

    When I open illustrator it is completely gray, I have already installed several times and it does not fix.

    1 vote

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  13. Illustrator 2021

    The bug is ILLUSTRATOR 2021 itself.
    - tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
    I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.

    2 votes

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  14. White text field

    White text field in Color Picker and Rearrange all artboards windows.
    Illustrator 25.4.1 - macOS Big Sur

    2 votes

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  15. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

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  16. libraries panel appearing zoomed in and not working

    Libraries Panel appearing very large and not functional. Possinly to do with plugging M1 Macbook Pro into external monitor?

    Dragging panel to Macbook screen appears smaller although still not functional.

    1 vote

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  17. Saving under macOS with cmd-S and cmd-D results in an error

    I save my AI document under macOS 10.15.7 with the key combination cmd-S and immediately also press cmd-D so that the document lands on the desktop.

    Since Illustrator 25.4.1, this results in an error message. I have to wait a while after pressing cmd-S before I can press cmd-D. Only then does it work.

    Speichern unter macOS mit cmd-S, cmd-D ergibt Fehler

    Ich speichere meine AI-Dokument unter macOS 10.15.7 mit der Tastenkombination cmd-S und drücke sofort auch cmd-D, damit das Dokument auf dem Schreibtisch landet.

    Seit Illustrator 25.4.1 ergibt das je doch eine Fehlermeldung. Ich muss nach cmd-S etwas warten,…

    1 vote

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  18. Bending forgets the value

    While rotating objects keeps the value of the angle in the dialogue box, bending immediately forgets the value. A bug?

    Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?

    see screenshort in German:

    2 votes

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  19. Missing feature in the French version - UI scaling

    L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
    system : Windows 10

    1 vote

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  20. Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar

    Illustrator 25.4.1 / Mac OS 10.14.6
    Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
    Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
    Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
    Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.

    1 vote

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