Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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File window on Mac misaligns
When using the green align and expand button for the file window on Mac, the window misaligns by a fraction toward the upper left corner.
1 vote -
New Document modal misalignment
When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.
macOS Monterey
Illustrator 26.3.12 votes -
Some menus size is very tiny
The menus show up so tiny they are difficult to read.
Some seem normal.
This occurs in both Illustrator and Photoshop.2 votes -
Navigation bar info in lower left gets displayed in wrong location
I have 3 monitors.
2 are 27" 4K resolution, and the third is a 24" XP-PEN Pen display (2560x1440), which is where Illustrator always starts and runs in full-screen.Illustrator apparently cannot always figure out how to calculate all its object locations, since the navigation info on the bottom bar on each file open lands UP the screen, when opening an Illustrator document and Illustrator is in Maximized mode.
See first attached screenshot.If I then click the "Restore" button (upper right in any Windows app window), in effect forcing Illustrator to repaint its entire app area, then suddenly the…
1 vote -
Cursor selections made within ui panels parameter fields do not respect dark mode on macos
macOS 10.15.7
Illustrator 26.3.1Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.
Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.
1 vote -
Zoom in command does not work
- Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
- pressed "control + +"
- expected zoom in.
- As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
- I do not have video
1 vote -
keyboard shortcut(s) don't work
I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.
2 votes -
various interface problems
con l'ultima versione di Illustrator ( 26.2.1 ) sono comparsi diversi problemai di interfaccia rendento difficile lo sviluppo del lavoro.
ad esempio:
- impossibile muovere con le freccie da tastiera gli oggetti selezionati
- se selezioni una guida questa scompare ricompare quando deselezionata
- stesso problema con i punti di ancoraggio se selezionati scompaiono1 vote -
Window widgets vanish if window is resized via Accessibility API
If an Illustrator window is moved and resized via the Accessibility API, then the window widgets will vanish. They will reappear if you manually resize the window (even if only by a pixel).
This issue affects anyone who uses a third-party window manager, such as our app Moom. It was reported by one of our users, and this video is theirs—we don't have Illustrator, so we can't test on our end.
If you watch the video, you'll see the window widgets vanish when the user uses Moom to move the window; they then reappear when they manually resize the window.…
1 vote -
2 votes
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Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote -
Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22
See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.
1 vote -
ui scaling
UI Scaling option is missing in Adobe Illustrator 2022 on Desktop
Using a Macbook Air 2015 running MACosMonterey Version 12.3.1
2 votes -
Keyboard shortcuts quit working periodically?
Occasionally while I'm in Illustrator, my keyboard shortcuts will randomly stop working for roughly 30 seconds at a time. The issue resolves without me having to restart, but it happens a couple times a day usually. I have custom shortcuts but it also happens for defaults (like cmd + s for saving). I thought it was lag at first, but I'm able to use the same commands from the drop down menus without issue.
I'm running macOS Mojave 10.14.6 with Illustrator 25.4.4, and I have several Esko plug-ins for work.
1 vote -
Home Welcome Screen Blank After Update on all Apps
After the recent set of updates, all my Adobe Suite apps have blank Welcome/Home screens. I have to use legacy new document interfaces for all of them.
OS: Windows 10
AI version: 26.0.3
Happens on opening app. able to open files, but blank screen on welcome and new document interface. changed to legacy to be able to use the software. This issue is happening on all my Adobe apps.
Indesign Version: 17.1
Photoshop Version: 23.2.11 vote -
New File Preset Details Fields Are Misaligned Vertically (Cut off)
When creating a New File, the measurement presets (width, height, bleed) are too high within their respective input fields. This causes the digits in each of the fields to be cut off at the top. I've attempted to resolve the issue by scaling the window, updating Illustrator, deleting preferences, and installing/reinstalling the application. Issue unresolved.
Intel Macbook Pro i9 OS 12.2 - Adobe Illustrator 26.0.31 vote -
need to fix control handles
Handles have been broken for about 10 years now, time to fix them.
Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.Things like that should not be going wrong in software as old as illustrator.
4 votes -
Illustrator chokes when interacting with the UI
Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
The video I´m uploading as a reference doesn´t have any drop-frames.My system:
Windows 10 (10.0.19043 Build 19043)
CPU: Intel I9 9900K
GPU: Nvidia GeForce RTX 2080
RAM: 64 GB DDR4
System Drive: Samsung NvME SSD 970PRO 512GB1 vote -
Ok/Cancel positions reversed on Mac/Windows versions
Is there a reason why the ok and cancel buttons are flipped when you switch from Mac to PC? I use both platforms every day and it's really disorienting. Can this be made consistent across both platforms, or is this an Apple/Microsoft issue?
1 vote -
Object horizontal and vertical measurements are swapped in tool bar
MacBook Pro (15-inch, 2018)
Processor: 2.6 GHz 6-Core Intel Core i7
Mac OS Monterey 12.0.1 (21A559)
Adobe Illustrator 26.0.2When selecting an object, like a rectangle, the horizontal and vertical measurements in the tool bar are swapped. They appear correctly in the Transform window.
For example, a horizontal rectangle could be 7pt x 5pt, but when selected in the tool bar it shows 5 in the <--> dialog box and 7 in the vertical box.
I have restarted my computer and restarted illustrator.
See screen caps below.1 voteAs per the comment:
Illustrator allows to access dimensions of an object as well as dimensions of a live shape. In case when a shape is rotated by 90° the shape’s size values can look swapped compared to measured sizes. It’s like tilting a head. See attached images inside for clarifications.
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