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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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941 results found

  1. iMac M1 Big Sur - cmd-TAB doesn't bring main window to front

    Just moved to an iMac M1 running Big Sur. Using cmd-Tab to switch between Photoshop (or any app) to Illustrator 25.3.1 doesn't bring the main window to the front- it's hidden behind Photoshop.

    Have checked with other apps- all seem to behave as expected, ie: cmd-Tab brings all their interface to the front. It appears to be only Illustrator that moves floating palettes to the front but not the main document window.

    1 vote

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  2. Bounding Box is invisible on Apple display, but not on MacBook

    I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)

    1 vote

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  3. Navigator contents not filling up window

    I posted this in the forum too.
    in the latest update, contents of navigator do not fill the window.

    Not only that, they are not even centered.
    Navigator options are set to "view artboard contents only".
    I tried checking/unchecking, but same weird beahviour.
    So here are some screenshots.

    Illustrator window, and then Illustrator Navigator. Not only do the artboards not fit the window, they are cramped on the right side.
    The second pair shows Ps behaving properly. You can notice behind PS Navigator is Ai Navigator and size discrepancy.
    Is this a bug to be fixed?
    Please bring back previous…

    1 vote

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  4. 1 vote

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  5. Tool Tip for the "Get familiar with illustrator..." button doesn't go away

    Unable to close this tool tip.
    No text is showing and it doesn't go away.
    I've uninstalled/reinstalled.
    This happens for 25.23.0 and 25.23.1 - which I've tried.

    Changing the view to Presentation View and escaping out of it moves the box to the bottom right.

    1 vote

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  6. Align To: keeps getting broken with upgrades, WHY ?

    Align To: keeps getting broken with upgrades, WHY ?

    Like clockwork. Adobe Upgrades keep disabling USER Align To Preferences.

    Can anybody tell me why year after year, upgrade after upgrade, this KEEPS HAPPENING ?

    1 vote

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  7. I can't see my workspace

    I open AI and all my tools bar, control bar and work space are disappear.
    About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.

    1 vote

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  8. Thumbnail in Library is cropped

    Hi, I made a wing which I have used 3D rotate function and another effect. so when Added the transformed object to library. it coropped arround the original design and cut off the bottom part of the transformed object. I hope the picture explains it enough.

    1 vote

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  9. selected points don't appear to be selected

    When I use the Group Select, or the Direct Select tool, often the "anchors" will don't appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
    I've also seen instances of the opposite--when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")

    1 vote

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  10. Leading space drop down menu

    Hey Adobe, on my Mac mini m1 the leading space from the contextual menu's is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. ( I'm working in a 4>2k scaled mode on my screen)

    1 vote

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  11. Issue with Illustrator starting page screen

    Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.

    1 vote

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  12. Selection in the right pane

    Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
    This bug was not present in the former versions of Illustrator (Windows).
    Regards,
    Pascal Garin

    1 vote

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  13. Bug: When Changing fonts on screen which less dpi than default screen, the font menu is much bigger

    Hi, i have 2 screens, one is 4k and the other is 1920x1080
    when i am using adobe illustrator on the 1920x1080.
    everything fine except changing the fonts. as you can see in the screenshot, the fonts catalogue is much much bigger than it should be.
    the fonts catalogue is fine when i am setting the windows default screen to the 1920x1080 screen. but it's not good solution for me.

    setup:
    4k as windows default screen on settings, 1920x1080 as ilustartor screen

    1 vote

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  14. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to…

    1 vote

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  15. 投げ縄ツール

    投げ縄選択ツールが機能しない。

    1 vote

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    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

  16. 1 vote

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  17. Textwerkzeug / Big Sur / Illustrator 2021

    Bei aktivem Textwerkzeug funktioniert das Zoomwerkzeug nicht. Beispiel:
    Sie schreiben Text und möchten das Dokument verkleinern/vergrößern. Sie gehen auf das Lupenwerkzeug und es funktioniert nicht. Erst wenn Sie auf ein Pfeilwerkzeug wechseln funktioniert die Lupe wieder.
    Das war bisher immer direkt aus dem Text möglich und es wäre schön, wenn das noch geregelt wird.

    1 vote

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  18. Glitch

    See the picture. (I do not know how to explain it.)

    1 vote

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  19. Blurry Cloud Preview

    Maybe this is a bug or a new feature request but when I share an Illustrator file for review via Creative Cloud the preview is showing all artboards with no ability to jump between artboards. When I try to zoom in to preview assets its just a blurry mess. See attached.

    1 vote

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  20. Tiles documents, Fit in window shrinks right column of windows

    If I tile a larger number of documents (50+), first I'd like the ability to fit all in their windows at once, but if I got through and do it one by one, the column of documents on the right shrink a little bit each time I fit any document in window. Doesn't seem to be any reason for this, and it reshapes all windows, slowing things down.

    1 vote

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