Welcome Home Screen Preset Icons Oversized
- MBP running Mojave 10.14.6 and Illustrator 24.1
- Launching Illustrator – Home Screen appears as expected
- Have my prefs set to display Home Screen when no documents open
- Icons representing default presets [Letter, Postcard, Common, etc] are not positioned above the labels/sizes as they usually are [see attached screenshot]
I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Andy Helms commented
I have the same jumbled Home Screen. CCX Process is 126.96.36.199.
Omar Guillermo commented
I'm having this problem too!
The bug still persists. My Mac, Creative Cloud and Illustrator are all up-to-date and I restarted my Mac and still showing huge icons.
Paul Kelly commented
Hi Rama – Thanks for your response, but I've updated both the Creative Cloud Desktop app and Illustrator. The issue persists.
jon Whipple commented
This issue persists. See screenshot attached.
CCX Process 188.8.131.52
macOS 10.15.4 (Catalina)
Dan Kray commented
The main screen icons for the different file types you can create is exploded out of the bounds of where they usually are. Immediately after updating to 24.1...
Still completely functional as far as I've tried.
I've encountered this same problem in dark theme, it's a pretty ugly appearance and happens any time I access the home screen.
Aldo Arriaga commented
I'm facing exactly the same issue.
It's really annoying.
I am having the same issue. Tried the same things, still persists.
Augusto Corrado commented
I have a recently versión of Illustrator (24.1.2). The launcher screen in this version has a problem with documents preset section. Has overlap icons
Either I downloaded some preset from Ai or after latest update, the shortcut icon for different platform became much more bigger than original size.
Bianca Fuchs commented
Working on Mac Os high Sierra
Current start screen seems to be stuck in a pre animation phases. Interface still works, I just have giant icons floating in the middle of the page.
The preset icons on the Welcome Screen are crazy oversized and don't line up the way they used to. I quit, restarted my computer, same issues.