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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7482 results found

  1. Illustrator crushes

    I am using Macbook Air M1, illustrator crashes and freezes very frequent. I have to force shut down my Macbook Air, but this doesn't fixed the problem that I am facing, freezes can up to at least 10minutes.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. Text stroke not smooth when set to 0.1mm

    the outline stroke of text is not smooth when set the stroke weight to 0.1mm

    2 votes

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  3. missing Character panel in the properties panel

    When I select some text, 'character' panel is gone (illustrator 2020 for mac). But when I click 'edit clipping path', I am not able to select certain text for editing. Could you please help solve this issue. Thanks in advance!

    2 votes

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  4. I can't save my AI document on my desktop - Illustrator V.25 (italian language)

    Hi, I need your Help. I cannot save my document on my desktop. Everytime I try to save a document, a pop up window appears. I attach a scrrenshot of that message. I tried to use command Save, Save as, Save as previuos version, Export in svg, eps ... I tried everything I can, but the message is always the same I attached. I can only save a Cloud Document, but this is no good for me. Can you help me?

    2 votes

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  5. Appearance and coloring issues

    Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.

    2 votes

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  6. 2 votes

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  7. New Windows 10 version v25.0.1 is crashing constantly--very unstable

    This new version for Windows 10 (v25.01) is crashing constantly. I have lost a lot of work and can't keep doing this.......... please fix.

    2 votes

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  8. 2021 Workspace isn't working

    Workspace is not showing up and automatically defaults to the "tracing" workspace when I try to change the workspace at all. Illustrator 2021 on windows is up to date.

    2 votes

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  9. 拡大・縮小ツール

    拡大・縮小ツールのダイヤログで初期のチェックボックスが「縦横比を変更」になっている。縦横比を固定になっていてほしいです。

    2 votes

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  10. Art board non stop sliding to the right

    I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
    When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!

    2 votes

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  11. Import Multi Page PDF Font Outlined

    Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.

    2 votes

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  12. Offset path in Large canvas

    When using a large canvas and doing an Offset path, if I offset a path by say 5mm, the next time I use the tool only 0.5mm shows in the dialog box. Not a big issue, but an error nonetheless.

    2 votes

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  13. App tile has a grey background in Windows 10 start menu

    The tile for Illustrator has a grey background in the Windows 10 start menu, which other apps like Photoshop don't have.

    2 votes

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  14. Apple M1 Illustrator tool problem

    I am using the new iMac mini with M1 chip and I am trying to use illustrator for the first time. Photoshop works great, InDesign works fine...but illustrator has issues. All of the tools in the tool bar, when I try to select a line, type, point, etc. are shaky and flashing other tool symbols in a strobe-like effect. I need to use this app! Please help!

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  15. Export jpeg files become Recent Files

    In my recent files when I first launch AI along with in the File Menu. If I choose to export jpegs files from an AI file, those files now become part of the Open Recent Files. Can we remove this so only files that were actually "opened recently" apprear in this menu, instead of opened recently and exported recently.

    2 votes

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  16. Files save backwards

    Saving files (even new ones) is not functioning correctly. I will save a document only to next make a PDF for client review and go back to make changes and either nothing is there or the file is saved as a previous revision, not the one I saved as. Very harmful for my work environment. This is a MAJOR issue, not a minor bug.

    2 votes

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  17. Layer's not working - Bring Forward Not working

    I have tried various ways to get this graphic to show OVERTOP of the blue box. At first I tried just the "object arrange bring to front" and after that didn't work for some reason, I just used the layer panel. As you can see... even having the head on the top later OVER the bottom layer... it still will not show upfront.

    Using macOS Catalina version 10.15.6
    Adobe Illustrator 2021 Creative Cloud

    2 votes

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  18. alt + mouse

    When holding down alt and moving the mouse, the cursor lags almost like it is being processed at 10 fps. I'm using all high-end components, so it's not an issue with processing power.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  19. déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...

    Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
    Le déplacement se fait sans problème avec une souris

    2 votes

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  20. Minimised document shows up when opening another file

    Let's say that I have illustrator with one document already opened and minimised in dock.
    When I open another .ai file fron Finder, the minimised document shows up also before opening the document intended to open.
    That's really frustrating, as, if I decided to minimised a document, that means that I wanted it there for later or ocasionally use, and want it to stay minimised until another decision I made. It happend a lot of times to switch between opened .ai and Finder below, and I don't need another document to be opened behind the working one, If I minimised…

    2 votes

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