Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
6618 results found
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Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
37 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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パッケージで拡張子が追加される Packaged PSD/TIFF links get their extensions doubled macOS12.6
Illustrator2023（27.0）パッケージ...でコピーされた画像に拡張子が追加される。
例えば○○.psd.psdのようになる。84 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Name artboard is not added to the file name when exporting (jpg or png, etc.) When executing the command "File - Export file as" and exporting, for example, to jpg, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.
91 votesDone (In Prerelease) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
This is fixed in 27.1.0 Prerelease build-GM candidate build 2, available in Creative Cloud Desktop Prerelease section.
As part of the fix, we have added suffix checkbox in ExportAs dialog to toggle on/off the functionality.
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ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time macOS10.15,7
IlklustratorCC ver 26.5.1ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。
再現方法
1.ファイルを作成する。
2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。期待する動作
従来のバージョンの様にダイアログの位置が意図に反して動かない。現状の結果
ダイアログが保存するたびに移動し、見切れてしまう。対応策
ダイアログをマウスでドラッグして位置を戻す。77 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Intertwine bug when export as pdf X4 mac os 12.6, illustrator 2023
create 2 intertwining circles, save as PDF X4 with the Illustrator default settings and you get a bitmap instead of vector data..
by choosing "compatibility: acrobat 8" the problem does not appear.42 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Click-drag fails... snaps back Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.
Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.
Mac mini M1
MacOS 12.2.1 Monterey
Apple Magic Mouse (no Wacom or other third party drivers)Same behavior on two identical machines.
Works fine with v26.0.3.
147 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in AI 26.5 update. Please update to AI 26.5 from Creative Cloud.
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Acrobat PDF File Format is having difficulties. Bad parameter. Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.
12 votesHi Everyone,
We have fixed this issue in 27.4 Prerelease build 669, available in the Creative Cloud Desktop Prerelease Section.
Regards,
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Illustrator 2023 (27) Crashes When Moving/Dragging All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.
9 votes -
Optical kerning issue in some Japanese fonts - macOS Monterey（version 12.3.1）／Illustrator 26.3.1
In optical kerning for many Japanese fonts,
the space between characters is too narrow and some characters overlap.[1] AI26-0-3.jpg
Illustrator 26.0.3
Examples of character spacing with different weights in some fonts
font-size:14Q[2] AI26-3-1.jpg
Illustrator 26.3.1
Examples of character spacing with different weights in some fonts
font-size:14Q[3] AI26-3-1overlap1.jpg
[4] AI26-3-1overlap2.jpg
[5] AI26-3-1_overlap3.jpg
Illustrator 26.3.1
Examples of character spacing in several sizes122 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、現在いただきました情報を元に検証作業に入っております。
次の情報のアップデートをお待ちください。
Illustrator チーム
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合成フォントがつくれない 1.illustrator 26.5
2.合成フォント作成時。プルダウンからフォントの変更
3.フォントを変更できる
4.フォントをプルダウンから選んでも、フォントが変わらない。（初期設定されいるもののまま変更できない）上記のバグはフォントだけでなく、ウェイトの変更もできません
50 votes -
Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定（例：テクスチャライザーのカスタムテクスチャ設定）がPhotoshopをアンインストールすることにより初期化されてしまう。
macOS11.6.8/Windows10
ver.23〜（恐らく機能実装時から変わっていない）ver.26での例（PhotoshopCC2022がインストールしている状態）
１．ドキュメント上に任意のオブジェクトを作成。
２．効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
３．テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
４．OKをクリックしカスタムテクスチャを適用する。
５．カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
６．PhotoshopCC2022を環境設定もろともアンインストールする。
７．Illustratorで前述の1〜２の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。現状
Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。期待する挙動
PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings（Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜）」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。17 votes -
Wacom is crashing Illustrator 2023 It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.
11 votes -
Can't do changes to the containing folder - gude A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
53 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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MacOS Ventura color pale After update to macOS Ventura, file color becomes pale, like neon color becomes pale
23 votesAs stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.
A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.
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Bullet list cannot be disabled No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830
17 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Enter key does not commit a change in a panel / dialog / field Transparency panel in Appearance window does not react on Enter in Illustrator 27.0
After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.
OS: Mac OS 13.
19 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Legacy text objects updated after two file saves are completely lost Bugs fixed in CC2018 are still not fixed.
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32018143-text-lost-when-updating-text-of-old-versionReproduction Procedure:
1. Prepare and open a file of version 10 or less.
2. Click [OK] button in Legacy Text Warning dialog.
3. Save the file as is.
4. [Important] Open the saved file.
5. [Important] Save the file as is.
6. Open the saved file.
7. Click on a legacy text object with the Text tool.
8. Click [Update] button in the warning dialog box.
→Legacy text object is completely lost.This bug occurs in all versions since CC2018.
Japanese:
ファイル保存を2回した後にレガシーテキストオブジェクトを更新すると完全に消失します再現手順…
33 votes -
縦組みのアキ量設定が水平比率の影響を受ける ver.22以降（確認できた範囲）
macOS 10.13〜11.6.7（確認できた範囲）縦組みのテキストに対して「アキを挿入（右・下）」を設定した上で水平比率を操作するとその比率に応じてアキ量が変化する。
- テキストツールにて縦組みテキストを入力する。
- 文字パネルにて「アキを挿入（右・下）」を設定する。 3.. 当該テキストに対して水平比率を設定する。
- 文字の縦幅は変わらないがアキ量が水平比率に比例して増減する。
期待する結果
縦組みのアキ量は水平比率の影響を受けない。実際の結果
縦組みのアキ量設が水平比率の値によって変化する。回避手段
アキ量設定を使わずにトラッキングによる調整を行う。これは単純なバグです。縦組み時に水平比率を調整しても文字の天地は変化しません。しかし、アキ量（上・左）、アキを挿入（右・下）ともに水平比率の値の影響を受けます。横組みと縦組みを同様に処理していると考えられます。
11 votes -
Annoying Flickering Cursor when Photoshop is open This is still an issue with the latest releases of Illustrator and Photoshop. We shouldn't have to close Photoshop to have the behavior disappear. See my screen capture today attached or on Box.com: https://nic.box.com/s/hemehrwzo9fm0ye3evst9ma41x908ipp
12 votes -
Dissapearing controls My controls are dissapearing. Attached is a screenshot.
I can select elements on the graphics but cannot see any buttons.
Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
AI version: 26.5
OS: Windows 10 Enterprise version 10.0.19042 Build 19042.15 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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