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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7636 results found

  1. Line Extension Smart Guide not working

    I recently updated my Illustrator to 2025 and my smart guides are on but when I extend a line now it is no longer snapping to "Line Extension". I have verified that in my preferences under Smart Guides, "Anchor/ Path Labels" is turned on. Not sure if this is a bug with the new update or what is going on.

    72 votes

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    23 comments  ·  Snapping  ·  Admin →
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  2. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    103 votes

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  3. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

    I’m here to post about the same issue I did in 2014.
    The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

    Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

    I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the…

    32 votes

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    10 comments  ·  Tools  ·  Admin →
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  4. 文字組みアキ量設定の動作不良

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    Windows10、Adobe Illustrator28.7.1

    2.問題が発生したときに実行していた手順
    Illustrator28.5以前で作成した添付の文字組み設定を、Illustrator28.7.1で開き、移動するなどすると前カッコが移動する。
    添付資料の文字組み設定を利用したテキストで、全角丸開始カッコのみ移動する。
    他の全角カッコでは問題なし。
    複数のPCで同様の症状が出る。

    3.想定していた結果
    4.実際の結果
    添付資料を確認ください。

    1件のデータ内に、上記の文字組み設定利用有無の文字列が混在しており、同様のデータが100件以上あります。大変困っています。
    現状は、Illustrator27.9.5で対処しています。

    33 votes

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  5. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.


    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    37 votes

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  6. Mouse cursor disappears on Windows 11 Insider Preview

    I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

    43 votes

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  7. Smooth Tool oversmooths

    Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
    This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
    This makes everything a blob instead of providing the polished finishing touch it used to give.
    Now I have to manually remove unwanted points to achieve and retain desired shapes.

    15 votes

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    9 comments  ·  Tools  ·  Admin →
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  8. 特定のテキスト状態のファイルを開くと旧バージョンで保存されたファイルと誤検知される

    Windows11(macOSでも発生すると思われる)
    Illustrator ver.29.0

    再現手順
    1.新規ドキュメントを作成し文字ツールでポイントテキストを入力する。
    2.1行目を36pt、2行目を10ptで指定する。
    3.Illustrator2020形式でファイルを保存して閉じる。
    4.保存したファイルを開くと「このファイルには旧バージョンのIllustratorで作成されたテキストが含まれます……」のダイアログが表示される。変更を確認しても文字のずれなどは見受けられない。

    期待する結果
    ver.29で保存したドキュメントを開く時にダイアログが表示されない。

    実際の結果
    特定のテキスト構成にて旧バージョンで作成されたドキュメントと正確でないダイアログが表示される。
    おそらく誤検知だと思われます。

    以下のコミュニティ投稿もご覧ください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator-2025%E3%81%AE%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%A8%E3%83%B3%E3%82%B8%E3%83%B3%E3%81%AE%E3%83%90%E3%82%B0/td-p/14943654?profile.language=ja

    18 votes

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  9. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    66 votes

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  10. About the Pencil Tool and Image Tracing in version 2025

    The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.

    8 votes

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    12 comments  ·  Tools  ·  Admin →
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  11. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    8 votes

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    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

  12. ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる

    macOS13.6.7/iMac27inch(Intel)
    Illustrator ver.28.6

    再現手順
    1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
    2. ドキュメントのグループの抜きを設定する。
    3. PDF X4で保存する。
    4. そのPDFをAcrobatで開く。
    5. Illustrator上でのオーバープリントプレビューの表示と異なる。

    Actual result
    PDFを書き出した状態とIllustrator上での表示が異なる。

    Expected Result
    PDFの表示とIllustrator上での表示が同じになる。

    Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

    EN
    Step to reproduce
    1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
    2. Set the Page Knockout Group.
    3. save the document as PDF X4 format.
    4. Open the PDF in Acrobat.
    5. The overprint preview in Illustrator is different between PDF.

    Actual result
    The display in Illustrator is different from the exported PDF.

    Expected Result
    The display of the PDF and the…

    16 votes

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    Under Review  ·  2 comments  ·  Other...  ·  Admin →
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  13. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

    CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
    However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
    The problem has been confirmed on both MacOS and PC.

    10 votes

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  14. Turn off Smooth Tool slider

    I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

    A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

    16 votes

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    9 comments  ·  Tools  ·  Admin →
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  15. Shift-clicking a swatch in Control bar to show alternate color UI no longer works

    Shift-clicking a swatch in Control panel no longer opens the color mixer.
    Clicking a swatch in Control panel then double-clicking the swatch no longer works.

    Apple M1 MacOS Sonoma 14.5
    2024 Illustrator 28.6

    8 votes

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  16. XMPMeta is not defined on ILST 28.7.1 on MacOS #515

    As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
    - ILST 28.7.1 on Windows
    - ILST 28.6 on MacOs

    The issue also exists on ILST (Beta) 29.1 on MacOs.

    Example code:
    ```
    if (!ExternalObject.AdobeXMPScript) {
    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
    }

    const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
    ```

    16 votes

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  17. Can’t select an object under a locked object

    I'd like to be able to work on an area that is under a locked layer.
    Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.

    Maybe there is a paramaeter somewhere about it, but I didn't find it so far.

    Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
    You could say put it under your working layer and ask you working layer to…

    8 votes

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    12 comments  ·  Selection  ·  Admin →
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    This most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.

    It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221

  18. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    4 votes

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  19. 線を細く設定した際の表示バグ

    線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
    表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。

    3 votes

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  20. 14 votes

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