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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7242 results found

  1. 合成フォントを使うとaiファイルのPDFデータが空白になる

    「PDF互換ファイルを作成」をチェックONにして保存したaiファイルには「ネイティブデータ」と「PDFデータ」の2種類の異なるデータが格納されています。

    Illustrator環境設定「ファイル管理 > バックグラウンドで保存/書き出し」をONにして合成フォントを使うと、aiファイルの「PDFデータ」が空白(PDFのコンテンツストリームが空)になってしまう場合があります。なお「ネイティブデータ」は正常に保存されます。

    ●PDFデータの確認方法
    拡張子「ai」を「pdf」に変更してAcrobatで開く。拡張子「ai」のままAcrobatで開いてはいけない。
    または、InDesignドキュメントにリンク配置する。
    または、macOSならクイックルックで表示する。

    再現手順

    ●前準備
    1. Illustratorを起動
    2. 環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックONにする
    3. 合成フォントをすべて削除する
    ●再現操作
    1. 新規ドキュメントを作成
    2. 合成フォントを新規作成
    3. テキストツールで文字を入力
    4. 2の合成フォントを3に適用する
    5. ファイル保存
    6. 合成フォントの設定を変更する(ウェイト変更など)
    7. ファイル保存

    2020(24)は5の時点でアラートが表示される。
    2021(25)は5の時点でアラートが表示される。
    2022(26)は5の時点でアラートなく保存されPDFデータが空白になる。

    2023(27)は7の時点でアラートなく保存されPDFデータが空白になる。

    対処方法

    環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックOFFにする。ただし抑止はされるが完全に防止できるわけではない。

    103 votes

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  2. Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled

    By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!

    23 votes

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  3. Characters on the path disappear with command “Outline Text” in version 27.7.0 or just explode all over the canvas

    Reproduction procedures
    1. Create type on a path in document.
    2. Save the document and close it once.
    3. Open that document and select the text on a path.
    4. Execute command “Outline Text”

    The above procedure will make it all disappear and disappear.
    This phenomenon is not reproduced in Illustrator 2022 or earlier, so it seems to be a 2023-specific bug.

    Support Community Reference Threads
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%83%91%E3%82%B9%E4%B8%8A%E3%81%AE%E6%96%87%E5%AD%97%E3%82%92%E4%B8%80%E5%BA%A6%E4%BF%9D%E5%AD%98%E3%81%97%E3%81%A6%E3%81%8B%E3%82%89%E9%96%8B%E3%81%8D-%E3%82%A2%E3%82%A6%E3%83%88%E3%83%A9%E3%82%A4%E3%83%B3%E3%82%92%E3%81%8B%E3%81%91%E3%82%8B%E3%81%A8-%E6%96%87%E5%AD%97%E3%81%94%E3%81%A8%E3%82%AA%E3%83%96%E3%82%B8%E3%82%A7%E3%82%AF%E3%83%88%E3%81%8C%E6%B6%88%E3%81%88%E3%82%8B/m-p/13919180?profile.language=ja

    〈にほんご〉
    再現手順
    1. ドキュメント上にパス上テキストを作成
    2. ドキュメントを保存し、いったん閉じる
    3. ドキュメントを開き、パス上テキストオブジェクトを選択
    4. アウトラインを作成

    以上の手順で、テキストはパスごと消えてなくなります。
    Illustrator2022以前では再現しなかったため、2023固有のバグと思われます。

    29 votes

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  4. Illustrator desktop version 27.8 Error message [UKCO] after update on 8-3-2023

    I get the following error message upon starting up Illustrator desktop.
    "The operation cannot complete because of an unknown error. [UKCO]"
    The app opens and I can create a new doc but the message keeps popping up.
    For now I'm reverting back to a previous version.

    27 votes

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    20 comments  ·  Launch  ·  Admin →
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  5. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    8 votes

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  6. Generating doesn't work

    Not generating neither object, nor scene or symbol...

    11 votes

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    Under Review  ·  13 comments  ·  Tools  ·  Admin →
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  7. "Replace all" Linked images

    Since new version 27.8, when I reopen an AI file with missing images, I no longer have the "Apply to all" checkbox, the new version allows "skip all" but no longer "replace all"

    21 votes

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  8. 「オーバープリントブラック...」の不具合

    OS/macOS11.6.8
    Illustrator.ver.27.7(以前のバージョンから同様の挙動と考えられます)

    スタイルの当たったテキストをCMYKの黒100でオーバーライドしたものに対して「編集→カラーを編集→オーバープリントブラック」を適用するとCMYK黒100の部分がスタイルのカラーにフォールバックする。

    再現方法
    1.テキストフレームを用意し塗りに対して明るい色を設定した段落スタイルを適用する。
    2.任意のテキストの塗りに対してCMY各0、K100のCMYKブラックを適用する。
    3.このテキストフレームを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
    4.CMYK黒で指定した部分は塗りに対してオーバープリントが設定されるが塗りがスタイルカラーに戻る。

    期待する結果
    「編集→カラーを編集→オーバープリントブラック」を適用してもスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変わらずオーバープリント属性が設定される。

    実際の結果
    「編集→カラーを編集→オーバープリントブラック」を適用するとスタイルを適用したあとでCMYKブラックをオーバーライドした部分の色が変スタイルカラーに変わってしまう。

    回避方法
    スタイルを適用した部分を黒でオーバーライドする際はCMYKブラックではなくグレースケールのブラックを利用すると回避可能。

    また、スタイルが適用されたあとCMYKブラックをオーバーライドされた部分のあるテキストフレームをスクリプトにてoverprint属性を適用しようとした場合も同様にスタイルカラーに戻ってしまいます。

    回避方法がありますが、CMYKブラックとグレースケールブラックで挙動が異なるのは問題です。オーバープリントブラック処理は最終的に処理を行う場合が多い処理です。意図しない色変化が生じるリスクはできるだけ避けたほうが良いです。早急に改善いただきたいと思います。

    32 votes

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  9. Random delay when running script via command line

    When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.

    It would be nice if there was no pause at all.

    15 votes

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    1 comment  ·  Performance  ·  Admin →
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  10. Why is Text to Vector graphic (beta) section in the Properties panel ?

    Why is Text to Vector graphic (beta) section permanently in the Properties panel ? in 28.0

    9 votes

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  11. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

    6 votes

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    16 comments  ·  Tools  ·  Admin →
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  12. 警告無しに文字詰めが変化する

    ver.27において、マイナーバージョンリリース又はマイクロバージョンリリースにおいてオプティカルカーニングの仕様が度々変更されています。これ自体は改善の意味合いの強い対応で仕様変更と考えます。
    しかし、仕様変更以前のバージョンの文字組み仕様が異なるにもかかわらず、なんの警告も無しに文字組みが変化します。こういったケースではユーザーに注意を促す警告を表示するべきでしょう。

    再現手順
    1. Illustrator ver.26.5にてエリア内文字を作成し文字間のカーニングを「オプティカル」に設定し、均等配置を指定する。
    2.Illustrator2020形式で保存する。
    3.Illustrator ver.27.9で開いてTツールを用いてエリア内文字にカーソルを入れるか、テキスト自体を移動する。
    4.カーニングの状態が変化する。

    期待する結果
    カーニングが変化する際は警告を表示する。

    実際の結果
    なんの警告もなくカーニングが変化する。

    理想を言えば、既存のファイルに対して新しいカーニング値を自動的に適用せずに以前と全く同じ表示にするのが良いですが、仕様の変更自体は改善の意味合いが強く、仕方ない面もあるかと思います。しかし、編集しているユーザーが、この変化に気が付かない事によりデータトラブルを誘発する可能性もあります。
    これは2022の最終バージョンが書き出す2020形式のファイルでも起こる挙動です。影響を受けるファイルは相当数存在するはずですから、せめて警告が表示されるようにしていただきたいと思います。

    18 votes

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  13. 均等配置したエリア内文字をポイント文字に切り換えると開始位置がずれる

    エリア内文字が均等配置で設定されている場合、ポイント文字に切り換えるとエリア内文字のエリアの半分開始位置がシフトする。

    mac0S 11.6.8 (Intel/imac27inch)
    Illustrator ver.27.9.0
    1. Tツールをドラッグしてエリア内文字を作成・入力する。
    2. 段落パネルにて1のエリア内文字に均等配置(どれでも良い)を設定
    3. 「書式→ポイント文字に切り換え」を実行。
    4. ポイント文字に変更されるが、開始位置がシフトする。

    期待する結果
    切り換えを行っても開始位置はずれない。

    実際の結果
    ポイントテキストの開始位置が大きくずれる。

    18 votes

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  14. Bullets and Numbering characters disappear when outlining font

    As per my title - If I use bullets and numbering in a text box, when I outline the text in the text box the bullets and numbering completely disappear.

    33 votes

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  15. accent change fonts

    When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
    OSX Ventura 13.6
    Illustrator CC2024
    (See image)

    3 votes

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  16. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

    40 votes

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    24 comments  ·  Tools  ·  Admin →
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  17. Distribute Spacing options not available in keyboard shortcut list

    When the Distribute Spacing options were added to the Align panel, they were not added to the Keyboard Shortcuts panel. They remain unavailable in v28.0.x. This is an oversight, obviously, that should not be hard to remedy but will make life much easier for those of us who rely on kbscs and/or auxiliary devices like Stream Deck, Logitech G-keys, or Xencelabs' Quick Keys, etc.

    8 votes

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  18. Alt + Shift hotkeys for menu commands in the latest version are broken

    Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

    So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').


    Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

    I have an action that uses F3 for launch.
    Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

    I expect to run the command when I hit Alt+F3.
    Instead, Ai does not launch the…

    10 votes

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    2 comments  ·  Other...  ·  Admin →
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  19. Dash offset defined by a negative strokeDashOffset value is not respected when a stroke is outlined

    Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.

    It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.

    It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.

    Please fix the bug…

    6 votes

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    4 comments  ·  Strokes  ·  Admin →
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  20. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7…

    13 votes

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