8248 results found

1. Color settings become unsynchronized when any image gets placed in document

   After the 30.2.1 update, (mac os 26.3.1, Win 11) I noticed a very strange and annoying behavior in Illustrator. It's about Color Settings. I use "Europe General Purpose 3" and I apply it via Bridge to all apps, i.e. Photoshop, InDesign and Illustrator. Everything works and when I look in those apps color settings — I see "synchronized" everywhere. However, if I place any image in Illustrator — "synchronized" immediately changes to "unsynchronised". Even if I change to "Europe General Purpose 3" in the settings dropdown (in Illustrator) again and save the Ai document - when it opens, I see "unsynchronised" again in the Color Settings panel. I haven't seen such nonsense since 2006 when I started working with Illustrator. I believe this is just a bug and it will be fixed in the next version. Does anyone else have this situation?

   After the 30.2.1 update, (mac os 26.3.1, Win 11) I noticed a very strange and annoying behavior in Illustrator. It's about Color Settings. I use "Europe General Purpose 3" and I apply it via Bridge to all apps, i.e. Photoshop, InDesign and Illustrator. Everything works and when I look in those apps color settings — I see "synchronized" everywhere. However, if I place any image in Illustrator — "synchronized" immediately changes to "unsynchronised". Even if I change to "Europe General Purpose 3" in the settings dropdown (in Illustrator) again and save the Ai document - when it opens, I see… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. 編集モードでグループ外のテキストオブジェクトにスポイトツールを重ねるとオブジェクトがアウトラインで複製されてしまう

   確認したバージョン：
   Illustrator 30.1.0
   macOS, Windowsどちらも再現を確認できました。
   Illustrator29.8.4 では再現しませんでした。

   再現手順：
   a. テキストオブジェクトを作成
   b. もうひとつのテキストオブジェクトを作成
   c. 何かパスアイテムを作成
   d. b とc をグループ
   e. d をダブルクリックしてグループ編集モードに入る
   f. スポイトツールに持ち替えて、shiftキーを押しながら a のテキストオブジェクトにマウスカーソルを重ねる
   g. a のテキストオブジェクトのアウトライン化されたものが複製されている

   求められる結果：
   何も起こらないこと

   関連記事：
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B9%E3%83%9D%E3%82%A4%E3%83%88%E3%83%84%E3%83%BC%E3%83%AB%E3%81%A7%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%AA%E3%83%96%E3%82%B8%E3%82%A7%E3%82%AF%E3%83%88%E3%81%8C%E8%A4%87%E8%A3%BD%E3%81%95%E3%82%8C%E3%82%8B/td-p/15672267?profile.language=ja

   検証作業の動画を添付します。

   <Translation>
   stack eyedropper tool whth shiftkey on an out-of-group text object in Group editing mode, the object will be duplicated in the outline

   Confirmed version:
   Illustrator 30.1.0
   macOS, Wind Both ows were able to confirm the reproduction.
   It was not reproduced in Illustrator 29.8.4.

   Reproduction procedure:
   a. Create a text object
   b. Create another text object
   c. Create something path item
   d. make group with "b" and "c"
   e. double-click "d" and enter the group editing mode
   f. Replace it with a dropper tool and press the shift key while holding down the shift key and superimposing the mouse cursor on the text object of "a".
   The outlined text object of a is duplicated.

   The desired result :
   Nothing happens.

   I will attach a video of the verification work.

   確認したバージョン：
   Illustrator 30.1.0
   macOS, Windowsどちらも再現を確認できました。
   Illustrator29.8.4 では再現しませんでした。

   再現手順：
   a. テキストオブジェクトを作成
   b. もうひとつのテキストオブジェクトを作成
   c. 何かパスアイテムを作成
   d. b とc をグループ
   e. d をダブルクリックしてグループ編集モードに入る
   f. スポイトツールに持ち替えて、shiftキーを押しながら a のテキストオブジェクトにマウスカーソルを重ねる
   g. a のテキストオブジェクトのアウトライン化されたものが複製されている

   求められる結果：
   何も起こらないこと

   関連記事：
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B9%E3%83%9D%E3%82%A4%E3%83%88%E3%83%84%E3%83%BC%E3%83%AB%E3%81%A7%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%AA%E3%83%96%E3%82%B8%E3%82%A7%E3%82%AF%E3%83%88%E3%81%8C%E8%A4%87%E8%A3%BD%E3%81%95%E3%82%8C%E3%82%8B/td-p/15672267?profile.language=ja

   検証作業の動画を添付します。

   <Translation>
   stack eyedropper tool whth shiftkey on an out-of-group text object in Group editing mode, the object will be duplicated in the outline

   Confirmed version:
   Illustrator 30.1.0
   macOS, Wind Both ows were able to confirm the reproduction.
   It was not reproduced in Illustrator 29.8.4.

   Reproduction procedure:
   a. Create a text object
   b. Create another text object
   c. Create something path item
   d. make group with "b" and… more

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   11 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   最新の30.3一般リリースで修正されたとのことです。アップデート後、ご確認いただき、問題がまだ発生する場合はご報告ください。

   Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

3. Artboards & Content are displaced after saving and opening a file

   After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

   Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

   When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last few times I tried. But actually I don't want to save them there.

   Also, when saving onto hard drive, sometimes a dialog appears that the file was changed outside of Illustrator (which is not true).

   See attached file (blurred): the grey boxes on top come from the artboard on the bottom and the red ones from the artboards below.

   After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

   Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

   When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last… more

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   49 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to work fine in 30.2.1

   Please comment back if it misbehaves at your side still.

4. Files saved are missing images when imported into Photoshop, InDesign, other apps

   Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

   I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

   Any suggestions are welcome.

   Windows 11
   Illustrator 30.2.1
   Photoshop 27.4.0

   Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

   I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

   Any suggestions are welcome.

   Windows 11
   Illustrator 30.2.1
   Photoshop… more

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   7 votes

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   21 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This has been fixed in the latest version - 30.3.

   
   

   This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.

   
   

   Please check at your end and let us know.

5. アートボードパネルで選択を外したアートボードがアクティブになる

   macOS14.7.2
   Illustrator ver.30.3

   アートボードパネルで選択状態からクリックして選択を外すとアクティブなアートボードになる。選択を外す操作の場合は該当アートボードをアクティブにするべきではない。　

   再現手順
   1.新規ドキュメントを開きアートボードを２つ追加する。この状態では３つ目のアートボードがアクティブになる。
   2.アートボードパネル上でShiftキーを押しながら２つ目、１つ目のアートボードを順番に選択する。ここまでで、アクティブなアートボードは１つ目になる。
   3.アートボードパネル上では３つのアートボードが選択された状態となっている。
   4.Commandキーを押しながら２つ目のアートボードをクリックする。アートボードパネル上では２つ目のアートボードの選択が解除されるが、クリックされた２つ目のアートボードがアクティブになる。
   アートボードパネル上では１つ目と３つ目が選択された状態であるが、２つ目のアートボードがアクティブになることで、実質的には３つのアートボードが全て選択された状態になる。
   この状態で前面へペーストを行うと全てのアートボードにペーストされる。

   期待する結果
   アートボードパネルで選択を外したアートボードをアクティブにしない。

   実際の結果
   アートボードパネルで選択を外したにも関わらず、アクティブなアートボードになることで、実質的には選択を外した状態とはならない。

   EN
   When you click a selected item in the Artboards panel to deselect it, that artboard becomes active. Deselecting an item should not make that artboard active.　

   Steps to reproduce
   1. Open a new document and add two artboards. In this state, the third artboard becomes active.
   2. In the Artboards panel, hold down the Shift key and select the second and first artboards in that order. Now, the first artboard becomes active and In the Artboards panel, all three artboards are selected.
   3. Click the second artboard while holding down the Command key.
   4. In the Artboards panel, the second artboard is deselected, but the second artboard that was clicked becomes active.
   Although the first and third artboards remain selected in the Artboards panel, because the second artboard becomes active, it effectively results in all three artboards being selected. If you paste to front in this state, the content is pasted onto all artboards.

   Expected Result
   Do not make the artboard that was deselected in the Artboards panel active.

   Actual Result
   Even a click to deselect will still make that artboard active.

   macOS14.7.2
   Illustrator ver.30.3

   アートボードパネルで選択状態からクリックして選択を外すとアクティブなアートボードになる。選択を外す操作の場合は該当アートボードをアクティブにするべきではない。　

   再現手順
   1.新規ドキュメントを開きアートボードを２つ追加する。この状態では３つ目のアートボードがアクティブになる。
   2.アートボードパネル上でShiftキーを押しながら２つ目、１つ目のアートボードを順番に選択する。ここまでで、アクティブなアートボードは１つ目になる。
   3.アートボードパネル上では３つのアートボードが選択された状態となっている。
   4.Commandキーを押しながら２つ目のアートボードをクリックする。アートボードパネル上では２つ目のアートボードの選択が解除されるが、クリックされた２つ目のアートボードがアクティブになる。
   アートボードパネル上では１つ目と３つ目が選択された状態であるが、２つ目のアートボードがアクティブになることで、実質的には３つのアートボードが全て選択された状態になる。
   この状態で前面へペーストを行うと全てのアートボードにペーストされる。

   期待する結果
   アートボードパネルで選択を外したアートボードをアクティブにしない。

   実際の結果
   アートボードパネルで選択を外したにも関わらず、アクティブなアートボードになることで、実質的には選択を外した状態とはならない。

   EN
   When you click a selected item in the Artboards panel to deselect it, that artboard becomes active. Deselecting an item should not make that artboard active.　

   Steps to reproduce
   1. Open a new document and add two artboards. In this state, the third artboard becomes active.
   2. In the Artboards panel, hold down the Shift key and select the second and first artboards in that order. Now, the first artboard becomes active and In the Artboards panel, all three artboards are selected.
   3. Click… more

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest Beta Build 30.5.0.64, now availibale in CCD.

   Please try to update and see if this is really fixed.

6. Color panel does not cycle Tab focus, causing all panels to be hidden. on MacOs

   Illustrator version: 2026 (30.2.1/30.3)

   Steps to reproduce:

   1. Create a new document.
   2. Open the Color panel (Window > Color).
   3. Click on the first numeric input field (e.g., C value in CMYK mode).
   4. Press Tab repeatedly to move focus through the fields.

   Expected result:

   Focus cycles through all input fields within the Color panel — after reaching the last field, Tab returns focus to the first field, keeping focus inside the panel. This is how other panels (e.g., Character, Transform) behave.

   Actual result:

   When Tab is pressed from the last input field, focus escapes the Color panel entirely. Because Tab is also the shortcut to show/hide all panels in Illustrator, this immediately triggers the "hide all panels" action, causing the entire panel set to disappear. Pressing Tab again does not restore the panels — there is no response at all, leaving the user with no way to recover via keyboard.

   This is a serious operational problem: a routine action (navigating between color input fields) unintentionally collapses the entire workspace with no keyboard recovery path.

   Note: This is distinct from the related bug "Color Mixer in Control and Properties panels gets broken after using Tab" (https://illustrator.uservoice.com/forums/601447/suggestions/50129499), where fields break visually. This report concerns the absence of focus cycling in the standalone Color panel and its destructive side effect.

   ---

   タイトル: カラーパネルでTabキーのフォーカスが循環せず、全パネルが非表示になってしまう

   再現手順:

   1. 新規ドキュメントを作成する。
   2. カラーパネルを開く（ウィンドウ > カラー）。
   3. 最初の数値入力フィールド（例：CMYKモードのC値）をクリックする。
   4. Tabキーを繰り返し押してフォーカスを移動する。

   期待される動作:
   文字パネルや変形パネルなど他のパネルと同様に、Tabキーでパネル内の入力フィールドを順に移動し、最後のフィールドの次は最初のフィールドへとフォーカスが循環する。

   実際の動作:
   最後の入力フィールドでTabキーを押すと、フォーカスがカラーパネルの外へ抜けてしまう。IllustratorにおいてTabキーは「全パネルの表示/非表示」のショートカットでもあるため、フォーカスが抜けた直後にそのショートカットが発動し、全パネルが一斉に非表示になってしまう。この状態から復帰しようと再度Tabキーを押しても一切反応がなく、キーボード操作での復帰手段がない。

   これは深刻な操作上の問題である。カラー値の入力フィールドを移動するという日常的な操作が、意図せずワークスペース全体を崩壊させ、キーボードでは回復不可能な状態に陥らせてしまう。

   Illustrator version: 2026 (30.2.1/30.3)

   Steps to reproduce:

   1. Create a new document.
   2. Open the Color panel (Window > Color).
   3. Click on the first numeric input field (e.g., C value in CMYK mode).
   4. Press Tab repeatedly to move focus through the fields.

   Expected result:

   Focus cycles through all input fields within the Color panel — after reaching the last field, Tab returns focus to the first field, keeping focus inside the panel. This is how other panels (e.g., Character, Transform) behave.

   Actual result:

   When Tab is pressed from the last input field, focus escapes the Color panel entirely. Because Tab is also… more

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7. Illustrator 2026 Version 30.3 and later: The bottom of PSD files appears black when placed

   In Illustrator 2026 Version 30.3 and later, when placing CMYK PSD files (containing only a background with no layers), the bottom of the image turns black and the image does not display if the file size exceeds a certain pixel threshold.
   Testing shows that data exceeding approximately 24,000 x 24,000 pixels (over 2 GB) results in the portion exceeding that size appearing black. Even when exported to PDF, the black area remains.
   Additionally, the thumbnails in the Links panel and when selected also appear black.

   Data created in previous versions that worked fine also displays a black bottom on linked files when opened in version 30.3.
   ・It does not appear if there are layers.
   ・It does not occur in RGB.
   ・It does not occur in JPEG format.
   ・It occurs in PSB format.

   In Illustrator 2026 Version 30.3 and later, when placing CMYK PSD files (containing only a background with no layers), the bottom of the image turns black and the image does not display if the file size exceeds a certain pixel threshold.
   Testing shows that data exceeding approximately 24,000 x 24,000 pixels (over 2 GB) results in the portion exceeding that size appearing black. Even when exported to PDF, the black area remains.
   Additionally, the thumbnails in the Links panel and when selected also appear black.

   Data created in previous versions that worked fine also displays a black bottom on linked… more

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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8. Exif rotation information is not reflected in the image placed by substitution

   Confirmed version:
   Illustrator 27.9.6, 30.3.0 macOS 14.8.3

   Issue:
   When placing an image with Exif rotation information, the orientation is different depending on whether to place it as a new one or a replace.

   Verification procedure:
   1. Place an image with Exif rotation information on the document
   2. Create a rectangle and rasterize it (means to ensure that you are not affected by the state before replacement) (fig.1)
   3. Select the rectangle of process 2 and replace it with the image file of process 1 (fig.2)
   4. Comparison of the results of process 1 and the results of process 3

   Ideal result:
   The results of process 1 and the results of process 3 must be in the same orientation

   <in Japanese / にほんご>

   置換された画像にはExif回転情報が反映されない

   確かめたバージョン：
   Illustrator 27.9.6, 30.3.0 macOS 14.8.3

   問題：
   Exif回転情報を持つ画像を配置するとき、新規に配置するか置換で配置するかで向きが異なる。

   検証手順：
   1. ドキュメント上にExif回転情報を持つ画像を配置
   2. 長方形を作成してラスタライズ（置換前の状態から影響を受けてないことを保証するための手段）
   3. 工程2の長方形を選択、工程1の画像ファイルに置換
   4. 工程1の結果と工程3の結果を比較

   理想の結果：
   工程1の結果と工程3の結果は同じ向きであること

   Confirmed version:
   Illustrator 27.9.6, 30.3.0 macOS 14.8.3

   Issue:
   When placing an image with Exif rotation information, the orientation is different depending on whether to place it as a new one or a replace.

   Verification procedure:
   1. Place an image with Exif rotation information on the document
   2. Create a rectangle and rasterize it (means to ensure that you are not affected by the state before replacement) (fig.1)
   3. Select the rectangle of process 2 and replace it with the image file of process 1 (fig.2)
   4. Comparison of the results of process 1 and the results of process 3

   Ideal… more

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Keyboard Increment field in Preferences no longer gets focused when dialog opens, new Search field does

   Unrequested extra Search function in the Preferences window in update 29.7
   I (and many others) were eagerly awaiting the update because the jumping fonts were a nightmare on the production floor! But who asked for an extra search function in the preferences window? Now I have to press Tab 4 times before I can quickly adjust my Keyboard Increment. As an artworker, I use this function about 10 times a day, so that's an extra 40 times pressing Tab (approximately 800 times a month)... why, why, why?

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   52 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported as fully fixed in general 29.8 build.

   If it’s still broken for you — please comment.

10. Illustrator 30.3 Font Handling Issue

    The new 30.3 update for Mac introduced "improved font handling in Illustrator (macOS) for better consistency and reduced reliance on unsupported system resources"

    However, this seems to have broken auto font activation with the Typeface font manager.

    Is there a way to get this fixed?

    Thanks!

    7 votes

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    10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As reported, the issue has been resolved with the Typeface 4.3.1 update. Hope the Typeface team comments on the nature of changes made.

11. Font changes from the current one to the previously used while typing

    I'm working on a document in which I used Avenir font, but for the most I use Myriad Pro. When I click with the Type tool I see in the character box I'm with the default font (Myriad Pro) and start typing. Then noticed I'm now in Avenir font!
    This bug is brand new with the latest update (29.1), I didn't add any issue of that type before.
    I'm on Windows 11 PC Core i7-13700 32 Go of RAM

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    223 votes

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    141 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This issue has been fixed in 29.2 release. Please update your Illustrator to latest version through Creative Cloud Desktop.

12. Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>

    Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.

    Description
    Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This issue does not occur in version 30.0, suggesting a bug introduced in the v30.2 update.

    Error Message
    Error: "The illustration cannot be opened. The illustration contains an illegal operand."

    Operator: <a1a1>

    Content: 9898989898989898989797979797979797979796

    Steps Taken (Troubleshooting attempted):
    To resolve this, I have tried the following methods, but none of them worked in v30.2:

    Saving as Legacy AI: Saved as CC Legacy and CS6 versions with "Create PDF Compatible File" unchecked.

    Exporting as EPS: Saved in various EPS versions (including Illustrator 10 EPS).

    Code Cleaning via SVG: Saved the file as SVG and re-imported it to save as AI again.

    Fresh Document: Created a completely new document and copied/pasted only the vector paths.

    Flattening: Expanded all appearances, outlined all fonts, and simplified paths to ensure only basic vectors remained.

    Current Status
    The issue persists only when the file is saved using v30.2.

    Rolling back to v30.0 resolves the issue completely. Files saved in v30.0 can be opened by others without any errors.

    Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.

    Description
    Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This… more

    18 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

13. Fonts changing in files when opened in Illustrator 29.5.1

    Existing files created in illustrator (on a different desktop) when opened in v29.5 & v29.5.1 display incorrect fonts - the font is changed to a completely different font (e.g. Myriad Pro will be changed to Times New Roman) throughout the document. All the text in that font family is changed, but other fonts used in the document will display correctly. The font is installed correctly on the system and the changed font can be changed to the correct font by selecting the font from the illustrator font list. The thumbnails display correctly in Bridge before opening in illustrator. Reverting illustrator back to v29.4 resolves the problem

    Existing files created in illustrator (on a different desktop) when opened in v29.5 & v29.5.1 display incorrect fonts - the font is changed to a completely different font (e.g. Myriad Pro will be changed to Times New Roman) throughout the document. All the text in that font family is changed, but other fonts used in the document will display correctly. The font is installed correctly on the system and the changed font can be changed to the correct font by selecting the font from the illustrator font list. The thumbnails display correctly in Bridge before opening in illustrator. Reverting illustrator… more

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    63 votes

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    56 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    This fix is included in Illustrator v29.8.2.

    If you reopen files that were not saved while the font change issue was present, the problem should no longer occur.

    Please let us know if you continue to experience the issue in any new files created with v29.8.2.

14. Files don’t save! Saving starts and never finishes and can’t be cancelled

    The saving process starts as soon as I ask for it, but then it never finishes.
    This issue is happening since I download the latest version (29.7.1)

    The problem is not even letting me to close the program in the computer because "Illustrator is currently saving the document and will close it once the save process is complete" signal is appearing so I need to finish the task from the task administrator in the computer

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    35 votes

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    32 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team expects this to be fixed with the latest Beta build. Please try to install it and see if solves the problem.

15. In version 30.5.1, Illustrator stopped writing color settings to ACEConfigCache2.lst, the file used for color settings synchronization.

    Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

    Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

    Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if it is a defect.

    macOS Tahoe 26.5
    Illustrator 2026（30.5.1）

    Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

    Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

    Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if… more

    10 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is able to reproduce this in house and intends to fix it. Huge thanks for the report!

16. Incorrect (reversed) text order when copying text from PDFs without Illustrator editing capabilities

    pre - TLDR:
    Illustrator no longer preserves the visual reading order when copying fragmented text from PDFs without editing capabilities, instead using an incorrect internal sequence.

    Incorrect text order when copying text from PDFs without Illustrator editing capabilities

    MacBookPr 2024 - macOS Tahoe 26.3
    Adobe Illustrator 2026 - 30.3

    Hello,

    I would like to report an issue in Adobe Illustrator that seems to have been introduced in recent updates.

    Initial situation:
    When opening a PDF that was not saved with Illustrator editing capabilities, it is expected that continuous text blocks are split into multiple individual segments or lines. This behavior is known and not the issue.

    Previous behavior:
    Until a few updates ago, it was possible to select such a fragmented text block, copy it, and paste it into a newly created text field. The text was inserted as a single line, but the content order was correct (top to bottom). The only required step was manually restoring line breaks or paragraphs.

    Current behavior (issue):
    Since recent updates, the order of the pasted text segments is no longer correct.
    When copying and pasting a fragmented text block, Illustrator still merges everything into a single line, but the sequence of the content is incorrect.

    Based on observation, Illustrator no longer follows the visual reading order (top to bottom). Instead, it appears to process segments in a reversed or otherwise incorrect internal order (e.g. partially bottom to top).

    Impact:
    This makes the pasted text unusable without extensive manual correction. It is no longer sufficient to reinsert line breaks. Instead, the content must be manually reordered, which is error-prone and time-consuming. In many cases, it is faster to retype the text entirely.

    Example:
    A text block selected from top to bottom (starting with
    “entalkoholisierter Chardonnay”
    and ending with
    “… Anbau”)

    is pasted beginning with a lower segment such as
    “*aus kontrolliert biologischem …”
    followed by lines that originally appeared above it.
    This indicates that the segments are no longer processed in visual reading order.

    This issue did not occur in previous Illustrator versions using the same workflow.

    best regards
    marvin

    pre - TLDR:
    Illustrator no longer preserves the visual reading order when copying fragmented text from PDFs without editing capabilities, instead using an incorrect internal sequence.

    Incorrect text order when copying text from PDFs without Illustrator editing capabilities

    MacBookPr 2024 - macOS Tahoe 26.3
    Adobe Illustrator 2026 - 30.3

    Hello,

    I would like to report an issue in Adobe Illustrator that seems to have been introduced in recent updates.

    Initial situation:
    When opening a PDF that was not saved with Illustrator editing capabilities, it is expected that continuous text blocks are split into multiple individual segments or lines. This behavior… more

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    11 votes

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    Need More Info  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Swatch pattern reduces scale when copied from one illustrator document to another

    When I copy a CAD drawing from one illustrator document to another, the pattern swatch scale in the CAD reduces.
    I've noticed it doesn't happen with every swatch, only some. Sometimes the CAD itself will also reduce scale.
    I have also noticed that if I create a new document I won't have this issue, however when I paste it into an already existing document, this is when the problem is usually occurring.
    I have doubled checked the canvas size for both documents, and they are the same.
    This is in version 30.2.1.

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    9 votes

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    9 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have this issue fixed in our latest release - v30.3

    
    

    Please update your Illustrator to this version and try it out.

18. Acrobat layers duplicate excessively in AI file’s compatible PDF

    Illustrator 2025 (29.8.2)

    When “Save in Background” is enabled, the Acrobat layers in the compatible PDF within AI files duplicate according to the number of artboards. For example, when there are 10 artboards and 2 layers, there should be 2 Acrobat layers, but instead 20 layers are generated.

    ---

    aiファイルの互換PDFでAcrobatレイヤーが過剰に複製される

    「バックグラウンドで保存」が有効な場合、AIファイル内の互換PDFにおけるAcrobatレイヤーがアートボードの数に応じて複製されます。例えば、アートボードが10個、レイヤーが2個ある場合、Acrobatレイヤーは2個であるべきところ、実際には20個のレイヤーが生成されます。

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    23 votes

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    17 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    The issue mentioned in this thread has been fixed in Illustrator v30.1 and v29.8.4

19. Thumbnails glitching when saved

    Randomly, when files and thumbnails are saved out of Illustrator, the resulting thumbnails are glitched in a variety of ways. This glitch is present in the preview in the Finder window, but upon opening the file again, the glitch is not present. This is not from appearances or overprint being applied to artwork elements, as we are familiar with the issues those settings present in a print production environment, and this is a separate issue.

    • Running on a MacBook Pro, 2021, running Sequoia 15.0.
    • Using Illustrator 30.0.
    • The issue occurs when Illustrator saves a file or thumbnail, randomly, without any indicators that it's going to happen.
    • The preview of the file and the thumbnails of the file should match exactly how the file appears in Illustrator, but the saved -preview and thumbnails appear glitched in some way.

    A) In the orange file example, the file is saved exactly as shown in screenshot A1. The thumbnail and preview of the file were saved with elements duplicated and scaled differently from the actual file and how the actual file appears when reopened—screenshot A2 and A3. I do not have the original file with the issue to attach.

    B) In the Super Collagen file, the file was saved exactly as shown in screenshot B1. The thumbnail and preview of the file were saved with multiple elements missing and without the background elements—screenshot B2.

    C) In the Smooth Current Serum file, the file was saved exactly as shown in screenshot C1. The thumbnail and preview of the file were saved with a previous version of the "SMOOTH" text overlapping the actual text in the artwork. This old version had 3 "O's" in the text, but was DELETED/removed from the file. Yet it saved over top of the corrected version in the thumbnail and preview, even though this "SMOOOTH" text had been deleted PRIOR to saving the file.

    These issues cause huge problems in a production environment when the thumbnails are used for proofing and the software saving out the thumbnails cannot be trusted to accurately represent the artwork. I have screenshots and files for about 15 additional documented instances of this thumbnail/preview glitch occurring.

    The same issue appears to have been reported to the r/AdobeIllustrator thread on reddit a month ago. https://www.reddit.com/r/AdobeIllustrator/comments/1okei68/anyone_else_getting_glitched_previews_for_ai/

    Randomly, when files and thumbnails are saved out of Illustrator, the resulting thumbnails are glitched in a variety of ways. This glitch is present in the preview in the Finder window, but upon opening the file again, the glitch is not present. This is not from appearances or overprint being applied to artwork elements, as we are familiar with the issues those settings present in a print production environment, and this is a separate issue.

    • Running on a MacBook Pro, 2021, running Sequoia 15.0.
    • Using Illustrator 30.0.
    • The issue occurs when Illustrator saves a file or thumbnail, randomly, without any… more

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    20 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    Everyone - we want some more information about this issue.

    Is any export (PNG) done from Illustrator for any such (glitched preview) files showing the same thumbnail issue or not?

    Or, is the issue happening only with the thumbnail of the file as seen in the Mac / Win folder preview or while placing into another application?

20. エンベロープにしたオブジェクトを極端に拡大すると結果がズレる／Envelope Distort becomes misaligned at large scale

    問題の説明:
    エンベロープにしたオブジェクトを極端に拡大すると結果がズレる

    再現手順:
    1. ドキュメントを作成してオブジェクトを描画し、適当なカラーを設定する
    →長方形や楕円形など、何でも良い。確認しやすくするため、小さめに作ると良い
    2. オブジェクトを選択し、「オブジェクト」メニュー→「エンベロープ」→「メッシュで作成」を実行する
    3. ダイアログで好きなメッシュ数を設定し、エンベロープを作成する
    4. 出来上がったエンベロープを選択したまま、3000～4000%など大きなパーセンテージで拡大する。
    →バウンディングボックス、拡大・縮小ツール、変形パネルでの数値指定など、拡大の方法は何でも良い

    実際の結果:
    特定の大きさを超えると、エンベロープ内のオブジェクトがメッシュからズレた大きさで変形される

    期待された結果:
    どれだけ拡大してもメッシュに合わせた大きさでエンベロープ内のオブジェクトが変形される

    回避方法:
    必要な大きさまで拡大してからエンベロープを作成する

    関連しているかもしれないUser Voice:
    Scaling envelope warped objects - makes object squishy after certain ammount of enlargement
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48934838-scaling-envelope-warped-objects-makes-object-squ

    Mesh Envelope Distortion renders as shifted on Large Canvas
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49773365-mesh-envelope-distortion-renders-as-shifted-on-lar

    10px、10mmなど、小さめのオブジェクトでエンベロープを作成すると結果がわかりやすいです。
    単純なオブジェクトだけでなく、イラストのような複雑なアートワークで作成したエンベロープも、ある程度の大きさを超えると表示がおかしくなります。
    製品版2025（29.8.7）、製品版2026（30.3）、ベータ版2026（30.6 27）、プレリリース版（30.5）すべてで同様でした。

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    8 votes

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    1 comment  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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