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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Illustrator keep blacking out the top part of my artboard.

    My version of Illustrator: 29.5.1 running on Windows 11:
    Keeps blacking out the top portion of my window. I can scroll a little and make it go away, but it sure is annoying and sometimes won't go away.

    1 vote
    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. New file window always in fullscreen instead of previous window size

    In the past, Illustrator opened a new file to the size and position of the previous window. Now it ALWAYS goes to full screen, and I then ALWAYS have to size it back down to how I want it. this is a new and unwanted behavior, so please fix it. Thanks.

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  3. メニュー表示がおかしい

    ファイル(府)と表示される

    2 votes
    2 comments  ·  User Interface  ·  Admin →
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  4. Holding Shift ignores Snap to Grid when creating artboards

    When Snap to Grid is enabled, artboards now respect it, both when moved or get created... unless you hold Shift to constrain proportions when resizing or making it a square.

    Totally works for rectangles, I can see no reason to prevent artboards from behaving in a similar fashion.

    Here’s a somewhat similar request about these also misbehaving with smart guides:
    http://illustrator.uservoice.com/forums/601447/suggestions/46604530

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
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  5. プリセットのB6サイズについて

    IllustratorのプリセットのB6サイズは125 mm×176 mmですが、日本の規格はB6サイズ182mm×128mmです。
    他の投稿より引用ですが、プリセットは、B4とB5はJISで、他のB系は国際規格になっているので、統一してほしいです。

    2 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  6. Keyboard navigation for Save/Don't Save dialog box NOT WORKING

    Chip: Apple M2 Max
    Memory: 32 GB
    macOS Sequoia 15.4.1
    Illustrator 29.0.1

    I expect to keyboard navigate to any button, and when the desired button is highlighted, I expect to hit enter and the button action should take place.

    Save dialog box buttons do not work with keyboard navigation.

    I opened 16 PNGs, I cut or mess with the image and past what I want into my working file, the want to close all open files I am done with but not save what I did...

    (I was only grabbing what I want for new work and want line thickness…

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  7. Smart guides don't snap to or highlight guides when there is an object nearby

    I don't know if this is mentioned in any of the other smart guides bugs, it didn't look like it. I have a guide that I need the reflect tool to snap to with smart guides. However, when I try to hover over the guide where an object is, the smart guides just don't recognize it, I have to go to where the guide is over the artboard to get the smart guides to show up. It may be because the guide is on the layer behind the art, but that is my locked reference layer, and I want it…

    1 vote
    2 comments  ·  Snapping  ·  Admin →
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  8. Glitchy Application

    My computer runs very smoothly with every other application, including other Adobe applications. However, as soon as I open Illustrator, my entire system lags and stutters constantly, making it impossible to get work done with the application. This needs to be fixed and run smoothly.

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  9. Perspective grid vertical axis has incorrect foreshortening

    The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  10. Direct Select Multiple Points Moves Entire Object Not Just Selected Points

    Selecting a single point and dragging or shift-dragging allows you to move the single point. Selecting two points (out of many) appears to work until you release, then the entire object changes position.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  11. não consigo visualizer o modo contorno por CPU

    quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y

    1 vote
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Losing data saved in cloud

    I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.

    1 vote
    2 comments  ·  Cloud, Libraries  ·  Admin →
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  13. Verification takes too long

    I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
    How can the verification time…

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  14. Problemas para presentar pantalla

    Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  15. Can't pick colors with eyedropper on groups

    The title... I can't pick colors with the eyedropper on grouped objects where the color is applied to the group. If I ungroup, the fill and stroke disappears from the object. This is so annoying.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  16. Illustrator double clicks on its own

    Adobe Illustrator double clicks automatically and overrides the whole operating system.

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  17. 我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正

    我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正

    1 vote
    4 comments  ·  Performance  ·  Admin →
    How important is this to you?

  18. Object size (width/height) swapped in control bar.

    See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.

    2 votes
    4 comments  ·  User Interface  ·  Admin →
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  19. Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator

    I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.

    I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061

    1 vote
    Need More Info  ·  1 comment  ·  Images, Links  ·  Admin →
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  20. 29.5.2 MacOS 15.5 M3 Performance degrades over time, after extended use.

    Working with the any file, the performance degrades over time. 30min-1 hour it becomes noticeable. CPU slowly move up as time progresses from 10% to 100%. File becomes so slow that it takes 2-3 second for typed text to appear. A restart of AI fixes it.
    Files are not point-heavy nor do they have complicated effects.

    1 vote
    6 comments  ·  Performance  ·  Admin →
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