8196 results found

1. Canvas not visible when opening or creating files in Adobe Illustrator

   I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

   The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

   Steps to Reproduce:

   Open Adobe Illustrator

   Create a new file OR open an existing file

   Illustrator loads the interface normally

   The canvas/artboard does not appear

   Expected Result:

   The canvas/artboard should be visible and ready for editing.

   Actual Result:

   The canvas area is not displayed at all, making it impossible to view or edit any artwork.

   Additional Notes:

   The issue happens consistently when opening or creating files

   The rest of the interface appears functional

   It looks like the workspace loads, but the drawing area is missing or not renderingWindows 11 Home Single Language
   Illustrator 30.2.1 (64-bit)

   Tried with GPU on and off.

   I'm having this problem like forever. With previous versions of Illustrator was the same.

   I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

   The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

   Steps to Reproduce:

   Open Adobe Illustrator

   Create a new file OR open an existing file

   Illustrator loads the interface normally

   The canvas/artboard does not appear

   Expected Result:

   The canvas/artboard should be visible and ready for editing.

   Actual Result:

   The canvas area is not displayed at all,… more

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2. 文字パネルのカーニング設定のドロップダウンのチェックマークが1つ前の選択オブジェクトの設定を表示する

   macOS14.7.2/iMac27inch
   ver.27以降で確認

   Step to Reproduce
   1. ドキュメント上にエリア内文字を３点用意し、それぞれの文字間のカーニングを設定を「和文等幅」「オプティカル」「メトリクス」に設定する。
   2. 選択を解除し、「和文等幅」を設定したものを選択する。
   3. 再び選択を解除し、「オプティカル」に設定したものを選択する。
   4. 文字パネル上では「オプティカル」が表示されているが、ドロップダウンをプレスすると「和文等幅」の項目にチェックマークが付いている。
   5. 選択を変更しながらドロップダウンのチェックマークを確認すると、一つ前に選択していたものにチェックマークが付いている。

   期待する結果
   文字パネルに表示された項目と同じ項目にドロップダウンのチェックマークが付く

   実際の結果
   １つ前の状態を表示する。

   これは文字パネルのみの不具合です。プロパティパネルは正常に表示されます。

   EN
   Steps to Reproduce
   1. Place three textFrames in the document, and set the kerning each textFrames to “和文等幅”, “Optical” and “Metrics” respectively.
   2. Deselect all textFrames, then select the one set to “和文等幅”.
   3. Deselect all characters again, then select the one set to “Optical”.
   4. Although “Optical” is displayed in the Character panel, when you click the drop-down menu, the “和文等幅” option is checked.
   5. When you check the checkmark in the drop-down menu while switching selections, the checkmark appears next to the option selected immediately prior.

   Expected Result
   The checkmark in the drop-down menu should correspond to the option currently displayed in the Character panel.

   Actual Result
   It displays the state from one step prior.

   This is a bug specific to the Character panel. The Properties panel displays correctly.

   macOS14.7.2/iMac27inch
   ver.27以降で確認

   Step to Reproduce
   1. ドキュメント上にエリア内文字を３点用意し、それぞれの文字間のカーニングを設定を「和文等幅」「オプティカル」「メトリクス」に設定する。
   2. 選択を解除し、「和文等幅」を設定したものを選択する。
   3. 再び選択を解除し、「オプティカル」に設定したものを選択する。
   4. 文字パネル上では「オプティカル」が表示されているが、ドロップダウンをプレスすると「和文等幅」の項目にチェックマークが付いている。
   5. 選択を変更しながらドロップダウンのチェックマークを確認すると、一つ前に選択していたものにチェックマークが付いている。

   期待する結果
   文字パネルに表示された項目と同じ項目にドロップダウンのチェックマークが付く

   実際の結果
   １つ前の状態を表示する。

   これは文字パネルのみの不具合です。プロパティパネルは正常に表示されます。

   EN
   Steps to Reproduce
   1. Place three textFrames in the document, and set the kerning each textFrames to “和文等幅”, “Optical” and “Metrics” respectively.
   2. Deselect all textFrames, then select the one set to “和文等幅”.
   3. Deselect all characters again, then select the one set to “Optical”.
   4. Although “Optical” is displayed in the Character panel, when you click the drop-down menu, the “和文等幅” option is checked.
   5. When you check the checkmark in the drop-down menu while switching selections, the… more

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3. Pipette

   Quand j'utilise la pipette pour sélectionner une couleur (peu importe en rvb ou CMJN) sur des visuels simples, (la plupart du temps) je suis obligée de passer par le sélecteur pour refaire la démarche et obligatoirement je dois appuyer sur entrée pour valider mon choix (si je fais ok ça ne marche pas non plus) (je suis sur mac 14.3.1) j'utilise illustrator 30.0.0 (et ce problème persiste depuis 2- 3versions antérieures déjà. J'avais essayé sur la suivante sans succès non plus. merci pour votre retour

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4. Fehler: Zeichenfläche verdoppelt beim Anpassen an Grafik

   Windows 11 Pro, AI.30.2.1.. ich markiere meinen Pfad und öffne "Zeichenflächen". Ich wähle "An ausgewählte Grafik anpassen". Bestätige. Nun sollte Zeichenfläche 1 eine neue Größe haben.
   Währenddessen wird die Zeichenfläche verdoppelt und eine Zeichenfläche 2 erzeugt.
   Der Fehler tritt nicht auf, wenn man sehr lange wartet zwischen den Arbeitsschritten. Also ca. das Fenster 1 Minute geöffnet lässt.

   Das Problem besteht seit ein paar Tagen. Eigentlich sollte die Zeichenfläche nur angepasst werden, nicht verdoppelt.

   1 vote

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   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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5. Panning at high zoom levels appears blurry

   The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

   https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

   ---

   If you drag to work with the preview enlarged, the work area preview will look blurry.
   The more you zoom in, the more severe the symptoms are.
   There wasn't until the last version of 2023, but it came up at some point.
   Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

   It's quite disruptive to the workflow. Please fix it quickly Adobe…

   Below are the things I've done before.
   Attached is the video as well.

   <Things I've tried>
   - Upgrade computer RAM, cpu, graphics card
   - Check on 3 computers
   - Initialization
   - Initialize configuration settings
   - rename and reset folders in %appdata%
   - Check after installing an earlier version of illustration
   - Check after installing the latest illustration version
   - Upgrade/downgrade graphics card drivers to the latest
   - Turn off gpu acceleration (not a fundamental solution)
   - Check Windows Update
   - Update/Remove and reinstall the Wacom driver
   - Check by file capacity (at least one letter appears in the blank document. No matter file size.)
   - Pixel Preview settings has always been unchecked
   - The file path is local, not server.

   People who have experienced the same symptoms,

   why don't you form a league with me? ¯_(ツ)_/¯

   Don't say turn off gpu perfomence ☹☹☹
   I upgraded my graphics card to the latest to take advantage of gpu.

   A Korean representative has confirmed that the illustration is defective.

   https://community.adobe.com/t5/illustrator-discussions/%ED%94%84%EB%A6%AC%EB%B7%B0-%EB%B8%94%EB%9F%AC-%ED%98%84%EC%83%81/m-p/15090468?profile.language=ko

   don't encourage me to chat. They don't know the answer either. Just fix it quickly.

   ---

   Sentences with a translator, not as smooth as locals.
   I ask for your understanding if you felt bad.

   The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

   https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

   ---

   If you drag to work with the preview enlarged, the work area preview will look blurry.
   The more you zoom in, the more severe the symptoms are.
   There wasn't until the last version of 2023, but it came up at some point.
   Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

   It's quite disruptive to the workflow. Please… more

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   Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. 押し出し3Dオブジェクトに適用されたグラフィックを制御するための丸いフレームが欠落しています

   グラフィック2を選択して移動させたいのにジオメトリが動く。
   グラフィック2のみ動かせる方法ないですか？

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   2 votes

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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7. Gradient Panel gets cut off when selecting a gradient object.

   There's an odd bug on Mac (M1 Pro with Latest version of Tahoe) where the Gradient Panel will expand in a way that it cuts off the position input when selecting an object with a gradient. Collapsing and opening the panel temporarily fixes it, but if you click off and click another gradient object again, it'll do it again.

   This bug was also in 30.1, and I just updated to the latest version a few minutes ago, tested it again, and the issue is still there.
   Gif was recorded using the latest version, 30.2.1.

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8. Transparency Lost in After Effects When Importing v30 AI Files

   Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

   Environment:
   - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
   - OS: macOS Sequoia 15.7.4
   - Illustrator version with issue: v30.2.1 (2026)
   - Illustrator version without issue: v28.7.10 (2024)
   - After Effects version: 2026

   When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

   Re-saving the identical artwork in Illustrator 2024 (v28.7.10) and importing that file into the same After Effects project resolves the issue completely.

   This suggests that a change in the .ai file format or internal data structure introduced in v30 is no longer being parsed correctly by After Effects' AI importer.

   Saving from v28.7.10 is a confirmed workaround, but this should not be necessary.

   Is there a known fix? Is this a confirmed bug?

   Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a compatibility regression introduced in Illustrator v30.

   — Reported by I'm John

   Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

   Environment:
   - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
   - OS: macOS Sequoia 15.7.4
   - Illustrator version with issue: v30.2.1 (2026)
   - Illustrator version without issue: v28.7.10 (2024)
   - After Effects version: 2026

   When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

   Re-saving the identical artwork in Illustrator 2024 (v28.7.10)… more

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1

   In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

   In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

   Preflight Error #1 — Placed image ICC profile conflict:
   "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

   Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC profile. Since the output intent is also Japan Color 2001 Coated, v30 appears to write both into the PDF in a way that triggers a conflict. This did not occur in v28 with identical source files.

   Preflight Error #2 — Transparency blend color space conflict:
   "Transparency blend color space is the same as the output intent destination profile (13,681 occurrences, 2 pages)"

   Cause: v30 appears to embed the document's transparency blend space (Japan Color 2001 Coated, derived from the working CMYK setting) in a way that conflicts with the output intent. This also did not occur in v28.

   PDF Preset Settings (X4_Johnset):
   - Standard: PDF/X-4:2010
   - Compatibility: Acrobat 7 (PDF 1.6)
   - Color Conversion: No Conversion
   - Output Intent Profile: Working CMYK — Japan Color 2001 Coated
   - Profile Inclusion Policy: Include All RGB & Tagged Source CMYK Profiles

   Both errors are absent when exporting the same file with the same preset from v28.7.10. This appears to be a regression introduced in v30.

   Is there a known workaround? Is this a confirmed bug?

   Environment:
   - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
   - OS: macOS Sequoia 15.7.4
   - Illustrator version with issue: v30.2.1 (2026)
   - Illustrator version without issue: v28.7.10 (2024)

   Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a regression introduced in Illustrator v30.

   — Reported by I'm John

   In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

   In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

   Preflight Error #1 — Placed image ICC profile conflict:
   "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

   Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC… more

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10. 前面へペースト

    30.2.1にて前面へペーストが二重になるバグが時々でます。
    イラレを再起動や画面の切り替えで治ったり治らなかったり。
    前のバージョンではならず、別の初期化済みMacでも発生します。

    mac mini M4

    MacOs 26.3.1

    2 votes

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    Need More Info  ·  3 comments  ·  Other...  ·  Delete…  ·  Admin →
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11. ファイルのアクセス権が起動時に必ず求められる

    Mac版についてになります。
    アプリの起動を行うと、まず初めに

    「Adobe Illustrator 2026から、他のアプリからのデータへのアクセス権を求められています。」
    という確認ポップアップが、表示されるようになりました。

    Macの設定にある、「セキュリティ、プライバシー」のファイルアクセスなどに関する権限をみたところ、追加がされていませんでした。
    （なお、PremiereやPhotoshopは追加されていました）
    残念ながら、Mac上では対象アプリを追加することができないようになっており、これらの対応策が見つからない状態になりました。

    同様の現象などで回避策をお持ちでしたらご教示ください。

    Mac OS26.3
    Illustrator　30.2.1の最新版

    （26/3/14現在）

    このバージョンにアップデートしてから今回のような症状が現れた記憶になります。

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    Request to Contact Support  ·  1 comment  ·  Launch  ·  Delete…  ·  Admin →
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12. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Add Used Colors command in Swatches ignores colors from Repeat objects

    Repeat Objects are strange objects.

    If we choose Add Used Color, color from the repeat object are ignored.

    Another problem is that Select All Unused in Swatches selects colors used in Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093643

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

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14. Select All Unused in Swatches selects colors used in Repeat objects

    Repeat Objects are strange objects.

    If colors are only inside a repeat object, using Select All Unused will select the swatches even when use in the repeat object.

    Another problem is that Add Used Colors command in Swatches ignores colors from Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093658

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

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15. Font explorer dropdown from the Character section in Properties panel is obscured by other panels with 2 columns of docked panels

    Running 30.2.1

    When the new Character panel is open and font has been selected, the panel is now so big that it becomes obscured if I open a property on the second panel, so I cannot make further font adjustments without closing the second panel.

    It seems the properties panel process is selective for some properties and not for others, e.g., Transform opens in both panels, whereas Appearance does not. The UX seems inconsistent. Something feels off.

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    2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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16. Dashed strokes with round caps and zero dash lengths (dotted dash) looks very imprecise when using Large Canvas, with GPU Preview

    A 1 pt stroke with 0 dash length, when created within a large canvas file, looks chewed. When expanded, the points get baked like this.
    CPU Preview shows these correct, but expanding it still creates dancing points.
    Doesn’t happening in a normal canvas sized docs.

    Large canvas should become stable finally. So many bugs with it!

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    2 votes

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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17. A very thin variable stroke appears shifted

    When I reduce the stroke width to a very thin value, the stroke no longer appears center-aligned and instead shifts to one side.

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    2 votes

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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18. It just crashed

    It just crashed.

    I was doing my 2 month-deadline project and it suddenly crashed and didn't even saved the file. My deadline is tomorrow.

    1 vote

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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19. Illustrator changes text after modifying a text box with White Arrow tool

    Illustrator changes text after modifying a text box with White Arrow tool. Its been happening for a few weeks. I work in a professional big corporate company and its changing my layouts after I am doing changes and it is really problematic.

    This needs fixing right away. In packaging if some text is changed after I make layout changes it can have serious legal ramifications.

    2 votes

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Works as it should now, in 30.2.1 build. Please update and comment back in case it still misbehaves for you.

20. Illustrator slow and laggy with text

    When I'm trying to edit a text box, illustrator turns very slow and laggy. With a simple text box. When I try to change font size, or writting, it takes ages to assume it. And the document turns very slow.

    Please help with this issue

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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