5943 results found

1. Asset Export confirmation message displaying offset glyphs

   macOS Tahoe 26.7.2
   Illustrator 30.8.2
   When using the Asset Export panel, the confirmation displays garbled as shown in the attached image.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. PDF export loses unrelated artwork when document contains gradient strokes

   Environment
   macOS Golden Gate; Illustrator 29.x and 30.x, including 30.8.2.

   Summary
   Saving a document as PDF can omit gradient strokes and other artwork. In a simplified test, some gradient strokes and two images disappeared from the PDF even though they were visible in Illustrator.

   Steps to reproduce with the supplied test
   1. Open teste.ai in Illustrator and compare the artwork with the reference screenshot. The artwork contains four groups of three gradient strokes and four color chart images, with images positioned in front of and behind strokes.
   2. Save the document as an Adobe PDF.
   3. Compare the PDF with the reference screenshot and the Illustrator artwork.

   Expected result
   All four groups of strokes and all four images remain visible in the PDF, matching the Illustrator artwork.

   Actual result
   In the supplied PDF, the two groups of strokes whose gradient varies across the stroke width are missing, as are two of the four images. The other two stroke groups and two images remain visible. The cause and the effect of stacking order have not been established.

   Original document and troubleshooting
   The issue was first observed in a more complex document, where text, linked PSD images and vector objects disappeared from the PDF. The artwork displayed correctly in Illustrator and exported correctly as PNG and SVG. The PDF was incomplete in Acrobat and macOS Preview.

   The issue persisted across Illustrator versions and after resetting preferences, changing PDF presets, disabling background saving and exporting, moving the document and linked assets to local storage, reducing artwork dimensions, and exporting individual artboards.

   Workaround confirmed in the original document
   On a copy, expand the affected gradient strokes into filled shapes using Object > Expand Appearance or Object > Expand, as appropriate, then save as PDF again. Previously missing artwork appeared in the resulting PDF. Preserve the original strokes in an editable copy.

   Files for investigation
   teste.ai: simplified Illustrator test document.
   teste.pdf: resulting PDF showing the missing strokes and images.
   printscreen-artboard.png: reference appearance with all strokes and images visible.

   Please investigate why this document produces an incomplete PDF and whether the gradient strokes are associated with the omission of other artwork.

   Environment
   macOS Golden Gate; Illustrator 29.x and 30.x, including 30.8.2.

   Summary
   Saving a document as PDF can omit gradient strokes and other artwork. In a simplified test, some gradient strokes and two images disappeared from the PDF even though they were visible in Illustrator.

   Steps to reproduce with the supplied test
   1. Open teste.ai in Illustrator and compare the artwork with the reference screenshot. The artwork contains four groups of three gradient strokes and four color chart images, with images positioned in front of and behind strokes.
   2. Save the document as an Adobe PDF.
   3. Compare the PDF with… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is looking into this

3. Illustrator artboard refuses to show.

   I’ve been experiencing this issue in Illustrator for about a year, and it still hasn’t been fixed. I’ve uninstalled and reinstalled the application several times, updated Windows and my graphics card drivers, and tried every troubleshooting step I can think of. I’ve toggled GPU settings and adjusted options in the Performance menus, but nothing has worked.

   Whenever I open Illustrator and load an artboard, it doesn’t appear. The same thing happens when I open an SVG or an image: the artboard remains blank. As a result, I can’t edit or make changes to vector artwork or images in Illustrator.

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. GPU Preview hides black faded background in live vector envelope; CPU Preview renders correctly

   Illustrator 30.8.2 incorrectly displays a live vector envelope containing clipping masks, transparency and a gradient fade in GPU Preview. The black background disappears, while the white pattern and black lettering remain visible.

   Switching to View → Preview on CPU (Cmd+E) immediately restores the background without changing the artwork. Exported PNGs also retain the correct black background and fade.

   System:
   • Illustrator 30.8.2
   • macOS 27.2, build 26B123
   • MacBook Pro, Apple M1, 8 GB RAM
   • CMYK document

   Steps to investigate:
   1. Open the attached Illustrator sample.
   2. Locate the live envelope below the empty artboard. It is intentionally on the pasteboard, matching the original working context.
   3. Inspect it in GPU Preview.
   4. Switch to Preview on CPU using Cmd+E.
   5. Compare with the attached exported reference images.

   Expected:
   GPU Preview, CPU Preview and exports should show the same background, gradient fade, pattern and lettering.

   Actual:
   In the original working document, GPU Preview hides the black background. CPU Preview restores it, and exports retain it.

   Attachments:
   • Editable AI sample containing one live envelope and zero raster items.
   • Actual GPU-preview screenshot from the working document.
   • Opaque and transparent PNG exports showing the correct appearance.

   The CPU workaround was confirmed in the original working document. The isolated AI sample has not yet been independently tested on another machine. The reference PNGs are exports, not CPU-preview screenshots.

   A related clipping/transparency issue was marked fixed in Illustrator 30.3:
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/50092491-gpu-preview-glitches-with-clipping-masks-and-trans

   This occurs in 30.8.2 and may be a regression or a separate live-envelope rendering issue.

   Illustrator 30.8.2 incorrectly displays a live vector envelope containing clipping masks, transparency and a gradient fade in GPU Preview. The black background disappears, while the white pattern and black lettering remain visible.

   Switching to View → Preview on CPU (Cmd+E) immediately restores the background without changing the artwork. Exported PNGs also retain the correct black background and fade.

   System:
   • Illustrator 30.8.2
   • macOS 27.2, build 26B123
   • MacBook Pro, Apple M1, 8 GB RAM
   • CMYK document

   Steps to investigate:
   1. Open the attached Illustrator sample.
   2. Locate the live envelope below the empty artboard. It is intentionally on… more

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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5. Missing items when saving as PDF, when exporting as PDF, and when placing .ai files in InDesign

   I have a significant problem with items that are missing from my .ai document with any of the following:

   • save as PDF
   • export as PDF
   • Place an .ai file in InDesign

   I have tried all of the various workarounds I've found online, including turning off Save in Background and Export in Background. I have tried Flatten Artwork. I have tried moving the items into other layers. I have even tried making a new document and copying/pasting the affected pages into that document.

   The items are even missing in the QuickView file preview. ... But all of the relevant items are still clearly visible in Illustrator. It's not an issue with the Layer settings — the material in those Layers/Sublayers is present on every other page throughout the document when exported. It's an issue on only a single page.

   I have a significant problem with items that are missing from my .ai document with any of the following:

   • save as PDF
   • export as PDF
   • Place an .ai file in InDesign

   I have tried all of the various workarounds I've found online, including turning off Save in Background and Export in Background. I have tried Flatten Artwork. I have tried moving the items into other layers. I have even tried making a new document and copying/pasting the affected pages into that document.

   The items are even missing in the QuickView file preview. ... But all of the relevant items are… more

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Texto desbordado

   Estoy usando Illustrator 2026 Versión 30.8.2 y la aplicación de para las tipografías RightFont 2026 Versión 10.2.1 (ambas actualizadas) y cuando creo un archivo que contiene cajas de texto con un área específica y utilizo 1 sola tipografía en Bold para los títulos y Regular para el párrafo general y solamente agrego 1 caracter numérico con desplazamiento vertical (ya que expresa un exponente), al guardar el archivo, lo hace de forma correcta, pero al cerrarlo y abrirlo al día siguiente, las cajas de texto aparecen con el texto desbordado a pesar de mantener las mismas características de tracking y escala horizontal creadas anteriormente.

   Estoy usando Illustrator 2026 Versión 30.8.2 y la aplicación de para las tipografías RightFont 2026 Versión 10.2.1 (ambas actualizadas) y cuando creo un archivo que contiene cajas de texto con un área específica y utilizo 1 sola tipografía en Bold para los títulos y Regular para el párrafo general y solamente agrego 1 caracter numérico con desplazamiento vertical (ya que expresa un exponente), al guardar el archivo, lo hace de forma correcta, pero al cerrarlo y abrirlo al día siguiente, las cajas de texto aparecen con el texto desbordado a pesar de mantener las mismas características de tracking y escala… more

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Severe object dragging lag in Illustrator 30.8.2 after macOS 27 update

   Environment: macOS 27, Adobe Illustrator 30.8.2

   Problem: Since upgrading to macOS 27, dragging objects with the mouse or trackpad no longer works smoothly in Illustrator. The cursor moves normally, but the selected object remains stationary for several seconds before suddenly jumping to a new position.

   Steps to reproduce:

   Open Illustrator and create a new document.

   Draw a rectangle or create a text object.

   Select the object and attempt to drag it with the mouse or trackpad.

   Expected: The object follows the cursor continuously and without delay.

   Actual: The cursor moves normally, but the object does not respond immediately and subsequently jumps to a different position.

   Additional diagnostics:

   Occurs with text, rectangles, and other objects.

   Occurs in all documents, including new ones.

   Both mouse and trackpad are affected.

   Moving objects with the arrow keys works normally.

   Dragging in other macOS applications works normally.

   Disabling GPU Performance does not help.

   Disabling Smart Guides does not help.

   Restarting Illustrator does not help.

   Updating Illustrator to 30.8.2 does not resolve the issue.

   No Wacom drivers or third-party window-management utilities are installed.

   Checking Input Monitoring permissions did not resolve the issue.

   Suspected cause: Regression in Illustrator's mouse/trackpad drag-event handling following the macOS 27 upgrade.

   Please investigate this as a potential macOS 27 compatibility issue.

   PS: no such issue in Photoshop.

   Environment: macOS 27, Adobe Illustrator 30.8.2

   Problem: Since upgrading to macOS 27, dragging objects with the mouse or trackpad no longer works smoothly in Illustrator. The cursor moves normally, but the selected object remains stationary for several seconds before suddenly jumping to a new position.

   Steps to reproduce:

   Open Illustrator and create a new document.

   Draw a rectangle or create a text object.

   Select the object and attempt to drag it with the mouse or trackpad.

   Expected: The object follows the cursor continuously and without delay.

   Actual: The cursor moves normally, but the object does not respond immediately and subsequently… more

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   Need More Info  ·  4 comments  ·  Actions  ·  Delete…  ·  Admin →
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8. Ai files not opening on the first attempt

   Illustrator sometimes goes into this status when trying to open an Ai file. The first time you hit open it just doesn't respond or recognize the action, the second time you do it it tries to but gets locked into this status and can only be solved by closing and reopening the app. I recently updated my version.

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9. Embedding a placed file no longer triggers the profile mismatch dialog (changed between 28.7.7 and 30.8.2)

   Environment:

   Illustrator 30.8.2, Windows: dialog does NOT appear
   Illustrator 2024 28.7.7, Windows: dialog appears
   Illustrator CS6 16.0.0, Windows: dialog appears
   I do not have 2025 installed, so the change happened somewhere between 28.7.7 and 30.8.2.

   Colour settings used (unchanged for years, verified before testing):
   Preserve embedded profiles for both RGB and CMYK. Ask When Opening and Ask When Pasting both enabled. Saved settings file still selected, nothing was reset by an update.

   Summary:
   Placing a file as a link and then embedding it used to raise the profile mismatch dialog when the incoming file carried a different CMYK profile than the document. In 30.8.2 it embeds silently and the CMYK numbers come through unchanged.

   Steps to reproduce:

   Create a document with a CMYK profile that differs significantly from a standard press profile. I use a printer profile for textile output.
   File > Place a PDF that carries a different CMYK profile, for example ISO Coated v2, and keep it as a link.
   Embed the link from the Links panel.
   Expected: the profile mismatch dialog offers Convert (preserve appearance) or Don’t Convert (preserve numbers), as it does in 28.7.7 and CS6.

   Actual: the file embeds with no dialog and the CMYK values are preserved without asking.

   Impact: this is silent. Artwork prepared for press CMYK lands in a document with a very different profile and looks correct in neither. On a textile profile where cyan sits far from press, a logo ends up visibly wrong and nothing warns you. The only way to get the choice back is to cut the artwork out, paste it into a document using the source profile, copy it there and paste it back, which does still raise the paste mismatch dialog.

   Request: restore the profile mismatch prompt on embed, or document the change if it was intentional.

   Environment:

   Illustrator 30.8.2, Windows: dialog does NOT appear
   Illustrator 2024 28.7.7, Windows: dialog appears
   Illustrator CS6 16.0.0, Windows: dialog appears
   I do not have 2025 installed, so the change happened somewhere between 28.7.7 and 30.8.2.

   Colour settings used (unchanged for years, verified before testing):
   Preserve embedded profiles for both RGB and CMYK. Ask When Opening and Ask When Pasting both enabled. Saved settings file still selected, nothing was reset by an update.

   Summary:
   Placing a file as a link and then embedding it used to raise the profile mismatch dialog when the incoming file carried a different CMYK profile than… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Excessive Illustrator file size

    I recently updated to latest Illustrator version, and for some unknown reason files are now saved with a way too much size.

    For example - a blank file, brand new, is more than 1.5 MB and a file with 4 very simple vector elements is more than 12MB.

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    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. 色が変わらない

    図形の枠線をアピアランスのカラーでからコードを指定してエンター押してプレビューに戻ると色が反映されていない。

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12. macOS 27: window can't be resized from top edge/corners - drag only moves the window

    1. OS: macOS 27.2 (also on 27.0.1), MacBook Pro 16" built-in display. Same with mouse and trackpad.
    2. Illustrator 30.8.2 (2026).
    3. Steps: hover over the top edge or a top corner of the Illustrator application window until the resize cursor appears, then click and drag.
    4. Expected: the window resizes. Actual: the window is moved instead of resized. Bottom edge, bottom corners and side edges resize correctly. Resizing from all edges works fine in Apple apps (Finder, Safari) on the same Mac, and the problem persists with third-party utilities (Logi Options+, etc.) closed and window tiling disabled, so it seems specific to how Illustrator handles mouse events on its frame under macOS 27's new resize handling.

    1. OS: macOS 27.2 (also on 27.0.1), MacBook Pro 16" built-in display. Same with mouse and trackpad.
    2. Illustrator 30.8.2 (2026).
    3. Steps: hover over the top edge or a top corner of the Illustrator application window until the resize cursor appears, then click and drag.
    4. Expected: the window resizes. Actual: the window is moved instead of resized. Bottom edge, bottom corners and side edges resize correctly. Resizing from all edges works fine in Apple apps (Finder, Safari) on the same Mac, and the problem persists with third-party utilities (Logi Options+, etc.) closed and window tiling disabled, so it seems specific to how… more
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13. Color picker tool in CMYK document sees artboard color as RGB

    Color picker tool in CMYK document sees artboard color as RGB.
    Meanwhile separations and exporting are totally OK

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14. Color pallete stroke color

    When working in the color palette in CMYK mode, if I have the foreground color selected and drag a black swatch (0,0,0,100) onto the stroke color (which is positioned behind the fill color), the stroke color—once selected and brought to the front—ends up being defined by all four color components. This does not happen if I apply that same black color to the stroke while it is already in the foreground position.

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. Align - distribute spacing NOT WORKING with anchor points within a shape

    When I select some anchor points within a shape, I'm unable to use Distribute Spacing (it's just grayed out). This didn't used to be the case, and shouldn't be the case.

    Steps to repeat:
    1. create a shape with several anchor points
    2. select some of the points
    3. Distribute Spacing is grayed out in the align panel

    The expected result is that I can distribute spacing of anchor points within a single object. I used to do this ALL THE TIME. Please fix immediately

    I'm using windows 11, illustrator version 30.8.2

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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16. ブレンドパネルのシフトの数値が正しい数値を拾わない

    macOS26.6/imac27inch/Intel/32GB/1TB
    Illustrator ver.30.8.2

    Step to Reproduce
    1. 2つの図形を用意しブレンドを行う。
    2. 複製を行い2つのブレンドされた図形を並べる。
    3. 一方はブレンドパネルでアピアランスのシフトを90％程度にシフトさせる。もう一方はシフトを50%のままにする。
    4. シフトが90%のものを選択している状態から50%のものを選ぶとシフトスライダーは90%のままで正しい数値を表示しない。

    期待する結果
    シフトが50%で設定されたオブジェクトでもシフト量を正しく表示する。

    実際の結果
    シフトが50%のオブジェクトのみ旧来のブレンドオブジェクトとして扱われるためか、シフトのパラメータを正しく読み込まない。

    Steps to Reproduce
    1. Create two shapes and blend them.
    2. Duplicate the blended shapes and arrange them side by side.
    3. In the Blend panel, set the Shift value for one shape to approximately 90%. Leave the Shift value for the other shape at 50%.
    4. When we switch from selecting the object with a 90% shift to the one with a 50% shift, the Shift slider remains at 90% and does not display the correct value.

    Expected Result
    The shift amount should be displayed correctly even for

    Actual Results
    Perhaps because only objects with a 50% shift are treated as legacy blend objects, the shift parameter is not loaded correctly.

    Please see attached screen record.

    macOS26.6/imac27inch/Intel/32GB/1TB
    Illustrator ver.30.8.2

    Step to Reproduce
    1. 2つの図形を用意しブレンドを行う。
    2. 複製を行い2つのブレンドされた図形を並べる。
    3. 一方はブレンドパネルでアピアランスのシフトを90％程度にシフトさせる。もう一方はシフトを50%のままにする。
    4. シフトが90%のものを選択している状態から50%のものを選ぶとシフトスライダーは90%のままで正しい数値を表示しない。

    期待する結果
    シフトが50%で設定されたオブジェクトでもシフト量を正しく表示する。

    実際の結果
    シフトが50%のオブジェクトのみ旧来のブレンドオブジェクトとして扱われるためか、シフトのパラメータを正しく読み込まない。

    Steps to Reproduce
    1. Create two shapes and blend them.
    2. Duplicate the blended shapes and arrange them side by side.
    3. In the Blend panel, set the Shift value for one shape to approximately 90%. Leave the Shift value for the other shape at 50%.
    4. When we switch from selecting the object with a 90% shift to the one with a 50% shift, the Shift slider remains at 90% and does not display the correct value.

    Expected Result
    The shift… more

    • 

    5 votes

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    1 comment  ·  Blends  ·  Delete…  ·  Admin →
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17. AI gave me a made up vector instead of a vector of my drawing

    I tried to vector my drawing and the AI gave me a made up vector of it's own and charged me for a result I never asked for. I used a default prompt, following the tutorial example. The vector produced looked like a transformer type character. Any advice would be helpful.

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    1 vote

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    Resolved (Comments Open)  ·  3 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. [ExtendScript] never releases PathPoint objects so scripts slow down.

    ExtendScript never releases PathPoint objects, so scripts slow down until Illustrator restarts

    Versions: Illustrator Beta 31.0.0, macOS 26.7.1. Also reported in Illustrator 2026 on Windows (community thread).

    Summary

    When a script gets a path point (pathItem.pathPoints[i]), ExtendScript creates a PathPoint object, plus a PathPoints object for the collection and an Array for .anchor. None of these are ever released. As they build up, every later script in that engine gets slower, including scripts that never touch path points. Only quitting Illustrator clears them.

    Steps to reproduce

    1. Run the script below from File > Scripts in a freshly launched Illustrator.
    2. Run it again a few more times.

    (function () {
    
        var doc = app.documents.add();
    
        function countOf(type) {
            var match = $.summary().match(new RegExp('^\\s*(\\d+) ' + type + '$', 'm'));
            return match ? Number(match[1]) : 0;
        };
    
        // fixed job that never touches path points: make 1,500 rectangles, read bounds, set stroke, delete them
        function job() {
    
            var t0 = new Date().getTime();
            var layer = doc.layers.add();
            var refs = [];
            var i;
    
            for (i = 0; i < 1500; i++)
                refs.push(layer.pathItems.rectangle(-(i % 50) * 3, Math.floor(i / 50) * 3, 2, 2));
    
            for (i = 0; i < refs.length; i++) {
                var b = refs[i].geometricBounds;
                refs[i].strokeWidth = 0.5;
            }
    
            layer.remove();
            return new Date().getTime() - t0;
    
        };
    
        // make 6,000 rectangles, read every anchor (24,000 points), delete them
        function readPoints() {
    
            var layer = doc.layers.add();
    
            for (var i = 0; i < 6000; i++) {
                var pp = layer.pathItems.rectangle(-(i % 50) * 3, Math.floor(i / 50) * 3, 2, 2).pathPoints;
                for (var k = 0; k < pp.length; k++)
                    var a = pp[k].anchor;
            }
    
            layer.remove();
    
        };
    
        var before = job();
        readPoints();
        $.gc();
        var after = job();
    
        doc.close(SaveOptions.DONOTSAVECHANGES);
        $.gc();
    
        var message = 'Job: ' + before + ' ms before, ' + after + ' ms after.\n'
            + 'Still alive after deleting shapes, closing the document and $.gc():\n'
            + countOf('PathPoint') + ' PathPoint, ' + countOf('PathPoints') + ' PathPoints, '
            + countOf('PathItem') + ' PathItem.';
    
        alert(message);
    
    })();
    

    Expected

    Once the shapes are deleted, the document is closed and $.gc() has run, the PathPoint and PathPoints counts drop back to 0, as the PathItem count does. The job takes the same time on every run.

    Actual

    • The PathItem count returns to 0, but every PathPoint, PathPoints and anchor Array stays alive. Each run adds 24,000 more.
    • Reading the same point twice adds nothing, so each point gets one object, cached and never freed.
    • The fixed job, which never reads a point, gets slower with every run and stays slow:

    | Run | Job | Reading 24,000 points | Live PathPoint objects |
    |---|---|---|---|
    | Control, no point reading | 27–43 ms | — | 1,600 |
    | 1 | 117 ms | 1,070 ms | 25,600 |
    | 2 | 262 ms | 4,095 ms | 49,600 |
    | 3 | 333 ms | 4,728 ms | 73,600 |
    | Control again, no point reading | 294–464 ms | — | 97,600 |

    Things that don't release the objects

    • Deleting the shapes, setting every reference to null, and calling $.gc() repeatedly.
    • Closing the document without saving.
    • Also reported on Windows: undoing back to an empty document, removing the points first (pathPoint.remove() / pathPoints.removeAll()), and waiting 5 to 30 seconds. It happens in CEP panel engines as well as the main engine. Just taking a point (var p = pp[i]) without reading any property creates the object.

    Impact

    This affects any script that reads many path points (cleanup, comparison or measuring tools) and every script run after it in the same session. Today the only fix is to restart Illustrator.

    Requests

    1. Release PathPoint / PathPoints objects when they are no longer referenced, or at least when their path is deleted.
    2. Provide a way to read a path's points in bulk as plain numbers, so no PathPoint object is created for each point. Today there isn't one: toSource(), uneval() and String() don't return coordinates.

    Bug was noticed by forum user Glenn Wilton (link to post above) and report was drafted by Claude Opus 5.5.

    ExtendScript never releases PathPoint objects, so scripts slow down until Illustrator restarts

    Versions: Illustrator Beta 31.0.0, macOS 26.7.1. Also reported in Illustrator 2026 on Windows (community thread).

    Summary

    When a script gets a path point (pathItem.pathPoints[i]), ExtendScript creates a PathPoint object, plus a PathPoints object for the collection and an Array for .anchor. None of these are ever released. As they build up, every later script in that engine gets slower, including scripts that never touch path points. Only quitting Illustrator clears them.

    Steps to reproduce

    1. Run the script below from File > Scripts in… more
    3 votes

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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19. Arabic text engine: keep letter shaping when converting to outlines

    When Arabic text is converted to outlines in Illustrator, the letter shaping occasionally breaks on ligatures, and copy-pasting shaped text from InDesign into Illustrator still loses joining in some fonts. A more reliable Middle Eastern text engine, with a shaping check before outlining, would save a lot of manual rework for designers producing Arabic signage and transport guides.

    Most of my Arabic layout work is for public information posters — timetables, tariffs and wayfinding.

    A preflight warning when a glyph would lose its contextual form would be a small but valuable addition.

    1 vote

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Illustrator Share for Review Automatically Links New Documents to Unrelated Older Projects

    Adobe Illustrator Version: 30.8.2
    
    Operating Systems: Windows and macOS (multiple team members affected)

    Our team has been experiencing a recurring issue with Illustrator's Share for Review feature. When opening Share for Review on a document, Illustrator sometimes automatically associates that document with an existing review link from a completely unrelated project.

    This happens even with brand-new documents created from scratch that have never been shared for review. These files were not created from copies or templates of the older documents and are unrelated to them.

    For example, I am currently working on a new Illustrator document, but when I open Share for Review, it immediately displays a review associated with a completely different document from 24 days ago.

    The incorrect review information appears immediately, before I attempt to create or share a review link.

    Steps to Reproduce:
    1. Create a brand-new Illustrator document from scratch.
    2. Design the artwork and save the file.
    3. Open the Share for Review panel for the first time.
    4. Illustrator may automatically display an existing review associated with a completely unrelated document.
    5. Sharing that existing link results in the recipient seeing the older, incorrect artwork instead of the current document.

    When Share for Review is opened on a new document that has never been shared, Illustrator should recognize it as a new document and allow the user to create a new review link. It should never associate an unrelated document's existing review with the current file.

    Illustrator intermittently associates new documents with review links from older, unrelated projects. This can result in customers receiving review links that display the wrong artwork.

    Additional Information:
    - Multiple members of our design team are experiencing this issue.
    - The problem occurs on both Windows and Mac computers.
    - It is intermittent, but has happened repeatedly across different projects.
    - The documents involved are often created entirely from scratch.
    - Selecting "Create New Review Link" worked as a workaround in my most recent instance, but it does not address why unrelated review links are being associated with new documents in the first place.

    Our team regularly uses Share for Review to send designs to customers for feedback and approval. This issue creates a serious reliability concern because customers may receive outdated or completely unrelated artwork.

    It also creates the potential for one customer's artwork to be unintentionally shared with another customer.

    We need to be able to trust that Illustrator is generating and displaying the correct review for the document we are working on.

    Please investigate this issue and advise whether it is a known bug, whether a permanent fix is being developed, and whether there is a recommended solution beyond manually creating a new review link each time.

    Adobe Illustrator Version: 30.8.2
    
    Operating Systems: Windows and macOS (multiple team members affected)

    Our team has been experiencing a recurring issue with Illustrator's Share for Review feature. When opening Share for Review on a document, Illustrator sometimes automatically associates that document with an existing review link from a completely unrelated project.

    This happens even with brand-new documents created from scratch that have never been shared for review. These files were not created from copies or templates of the older documents and are unrelated to them.

    For example, I am currently working on a new Illustrator document, but when I open… more

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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