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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8226 results found

  1. No puedo abrir un archivo pesado guardado en Cloud

    El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.

    Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.

    Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.

    Por favor, necesito ayuda.

    1 vote

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  2. カラーフォントを指定したテキストのドロップシャドウが正しく表示されない

    macOS14.7.2
    ver.30.3.

    再現手順
    1. ドキュメント上にポイントテキストを追加し「TEST STRING」と入力。
    2. Trajan Color Conceptフォントを指定する。
    3. 効果→スタイライズ→ドロップシャドウを指定する。
    4. 効果部分がドロップシャドウだけでなく、半調になったテキストが含まれる。

    期待する結果
    ドロップシャドウのみがテキストに追加される。

    実際の結果
    カラーフォントを指定したテキストはドロップシャドウ部分に不透明度が低下した状態のテキストが含まれる。

    EN
    Steps to Reproduce
    1. Add point text to the document and type “TEST STRING”.
    2. Select the Trajan Color Concept font().
    3. Select Effect > Stylize > Drop Shadow.
    4. The effect includes not only the drop shadow but also the text rendered in halftones.

    Expected Result
    Only the drop shadow is applied to the text.

    Actual Result
    Text using a color font includes text rendered with reduced opacity in the drop shadow area.

    1 vote

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  3. Shift-clicking in Layers doesn't select range if filter is used

    I have dozens if not hundreds of elements I need to select in a document. I can get them into a contiguous list in the Layers panel with a filter, but this breaks range-selection.

    Screen grab attached, showing clicking behavior with the Shift key held down, with and without a filter in effect.

    2 votes

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    1 comment  ·  Layers  ·  Admin →
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  4. Copy via Layers panel “target” selection doesn’t populate external clipboard (works only with Selection Tool)

    When selecting objects using the target (circle) icon in the Layers panel, copy/paste works inside Illustrator but fails when pasting into external applications (e.g. Figma, TextEdit).

    The same objects, when selected using the Selection Tool, copy/paste correctly across apps.

    Tested on AI 30.3 & 29.8.6 on Mac Tahoe 26.3.1

    Steps to reproduce
    - Create a simple shape (e.g. rectangle or circle)
    - In the Layers panel, click the target icon (circle) for the object
    Press Cmd+C
    - Switch to another app (e.g. Figma, Sketch, TextEdit, browser)
    Paste (Cmd+V)

    Actual result
    - Nothing is pasted in external applications
    - Clipboard appears…

    3 votes

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    2 comments  ·  Selection  ·  Admin →
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  5. Brush rendering offset glitch (fixed temporarily by switching brushes)

    When drawing with a calligraphic brush in Adobe Illustrator (latest version via Creative Cloud on Windows), with Wacom Cintiq, the stroke appears visually offset by several pixels from the actual path.

    In Wireframe view, the path is in the correct position, but in normal preview mode the rendered stroke is shifted.

    Interestingly, if I switch to a different brush (e.g. a basic non-calligraphic brush) and then switch back to the original calligraphic brush, the rendering corrects itself and the stroke aligns properly again.

    The issue seems to be document-specific: when I create a completely new document, the problem does not…

    2 votes

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  6. No layer thumbnail for single element layers

    Issue: There's no layer thumbnail when dragging single elements to a new layer.

    This bug has been already mentioned and acknowledged, but has not been fixed, nor has had received any sort of update or follow up on its status. I believe it only affects v29.8.2 onwards.

    Here's a direct quote from the discussion describing the bug:

    "When dragging a graphic element to a new empty layer, there is no image preview in the layer square (row Size Medium Option in Layer Panel). When you add another element, a preview appears, but if you only have one element in a…

    2 votes

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    0 comments  ·  Layers  ·  Admin →
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  7. Layer thumbnails are not displaying properly (CPU Preview)

    Issue: Layer thumbnails are cropped based on previous zoom state.

    When you open a document that's been previously saved in a zoomed-in state, all visible layers' thumbnails will only show the elements that are visible in the zoom view. That is, elements that were out of view when the document was saved, are no longer visible in their layer thumbnail after reopening the document.

    How to reproduce

    1. Make sure "GPU Performance" is turned OFF in the preferences.

    2. Create or open a document that has many elements in it.

    3. Zoom into a particular area of the document, purposely cropping other parts…

    2 votes

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    Need More Info  ·  3 comments  ·  Layers  ·  Admin →
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  8. Adobe Fonts が Illustrator で認識されず、作業が継続不能になる重大不具合

    Adobe Fonts に存在し、Creative Cloud でアクティベート済みのフォントが、
    Illustrator 内で表示されず使用できません。

    具体的には「VDLロゴJr(通常・ブラック)」が、
    ・Adobe Fonts ではアクティブ
    ・Figma では使用可能
    にもかかわらず、Illustrator のフォント一覧に一切表示されません。

    以下の対処をすべて実施しましたが改善しませんでした:
    - Adobe Fonts の再アクティベート
    - Illustrator のフォントキャッシュ削除(AdobeFnt*.lst)
    - Windows の FontCache.dat 削除
    - Illustrator の環境設定リセット
    - ローカルフォントの衝突確認
    - Figma Font Helper の停止

    それでも Illustrator だけがフォントを認識しません。

    仕事で使用しており、毎月料金を支払っているにも関わらず、
    基本的な「フォントが使える」という機能が保証されていない状態です。

    至急、原因の特定と修正をお願いします。

    1 vote

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  9. 日本語入力ができなくなるバグ

    【不具合報告】macOS Tahoe 標準日本語 IME が Adobe Illustrator でインライン入力に失敗する

    ■ 環境
    ・macOS Tahoe (26)
    ・Adobe Illustrator 29.8.6 および 30.3 の両バージョンで共通して発生
    ・IME: macOS 標準日本語入力(ライブ変換オフ)
    ・ハードウェア: Apple Silicon Mac

    ■ 症状
    Illustrator のテキストツールで日本語を入力しようとすると、未確定文字がアプリケーション内のカーソル位置(インライン)に表示されず、画面左下にフローティング変換ウィンドウとして表示される。変換ウィンドウ内で確定(Return)を押してもアプリケーション側に文字が入力されず、ウィンドウも消えない。

    Illustrator を再起動すると一時的に回復するが、数十分〜数時間の作業後に再発する。この症状は Illustrator のバージョンを変えても変わらないため、macOS Tahoe 側の IME の実装に起因する問題と考えられる。

    ■ 再現手順
    1. Illustrator を起動し、任意のドキュメントを開く
    2. テキストツールでテキストオブジェクトをダブルクリック
    3. 数十分〜数時間日本語入力を継続する
    4. 値わず、未確定文字がインラインではなく左下のフローティングウィンドウに出るようになる

    ■ 試みた対処(すべて効果なし)
    ・アプリケーションおよびシステムの再起動
    ・対象アプリケーションのキャッシュ・環境設定リセット
    ・フォントキャッシュのクリア
    ・入力ソースの再登録
    ・ライブ変換の ON/OFF 切り替え
    ・アプリケーシンのバージョンダウングレード(30.3 → 29.8.6)

    ■ 鈴決した事実
    AppleScript による Illustrator への JavaScript 実行命令は正常に通るため、Apple Events 自体のブロックはない。IME とアプリケーション間のインライン入力連携(Text Input Client プロトコル)が切れることが原因と考えられる。

    ■ 要望
    macOS Tahoe の標準日本語 IME において、長時間使用後にインライン入力セッションが失われる不具合を修正していただきたい。特に Adobe Illustrator のようなプロフェッショナル送のドローイングアプリケーションでの再現性が高い。

    1 vote

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  10. Overset text indicators do not show when Type on Path has overflow

    Text Overflow / Overset (+) Indicators are not showing on newer illustrator versions on Text Paths (Point Text).
    The text paths have stopped showing the indicator when clicking off of the Text on a path (point type) has text overflow.

    As a map design company this is a big issue for us, as our files have thousands of text paths. We used to be able to identify crucial overset text information using these markers however they have vanished for the most past. Some files do occasionally show them but most do not. This is recently cause us to mistakenly print…

    2 votes

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  11. Stacked dimensions lagging Illustrator

    The dimension around the red outline rectangle is the LAG source... try to move anything, it takes forever. But as soon as you delete the dimensions, the lag is gone. I'm not sure what is going on here.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  12. The tooltip about the ability to smooth a part of the path get displayed many times instead of once until tried

    The tooltip about being able to use the direct selection tool to select only a few anchor points and smooth just that portion is helpful... once. Afterwards, it's just distracting. Please have it turn off either after the first time it appears, or if the user has successfully done this maneuver at least once.

    2 votes

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    Need More Info  ·  2 comments  ·  Tools  ·  Admin →
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  13. Illustrator repeatedly gets stuck saving causing a forced restart and loss of document

    Illustrator repeatedly gets stuck saving almost every document that has any complexity. It will not finish it's save and requires a force quit/restart. It will also not autosave any document changes made before the error, so every time it happens it requires the file to be made from scratch. This has become so persistent in my files that I can no longer use illustrator.

    Operating system: Windows 11 Enterprise 64-bit operating system, x64-based processor
    Version of Illustrator: 30.3

    2 votes

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  14. Inaccurate stroke scaling on new objects

    When I create a new shape, the stroke scaling is clearly not accurate. I have it set to 1 pixel, however, it appears much, much larger than a stroke set to 1 px.

    2 votes

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    1 comment  ·  Strokes  ·  Admin →
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  15. DICカラーの表示がおかしい

    Ver30.3で新規ファイルを作成したうえでカラーにDIC指定をすると、色がくすんで表示されます。CMYK値に変換したとき、くすんだ色のままの数値になってしまいます。
    新規ではなく以前作ったファイル上でDICカラーを指定した場合はこれまで通りの表示になっています。
    設定の変更で対応可能でしょうか?

    1 vote

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  16. Illustrator in 30.3 version stopped reading spot colors (like Pantones) from greyscale PSD files.

    When placing a grayscale PSD file with added spot color (it can be either Pantone or custom spot), only the grayscale is readed into Illustrator, spot color is being ignored. TIF files and CMYK colorspace files work normally.

    3 votes

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  17. Resizing using bounding box with Snap to Point enabled acts as if constrained to an arbitrary grid

    With Snap to Point enabled, resizing with the corner of the bounding box snaps to what seems like an arbitrary grid. Smart guides disabled. Snap to grid disabled. Snap to pixel disabled.

    2 votes

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    1 comment  ·  Snapping  ·  Admin →
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  18. Viewport doesn’t get adjusted when I start editing text outside of it, like it used to do

    Previously (like is shown in one of 2 GIFs attached, recorded in CS4), when I had my insertion point outside of the currently visible viewport, making any change into a text (or even pressing an arrow key to navigate it) would have the viewport adjusted to have the cursor in it.
    Now it just won’t happen.
    When we aren’t careful with noticing the current mod (text editing VS normal one) can hit hotkeys, hoping to switch the tool, and actually type some garbage (like it’s shown in the second GIF).

    Make it pan to the cursor, like it used to…

    3 votes

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  19. Can’t access tools using Essential Classic workspace

    My Essential Classic tools do not come up and it doesn't let me reset them either, so I can’t use Illustrator at all. I tried to uninstall and reinstall —didn't work either

    2 votes

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  20. Multipoint Freeform Gradients Uneditable

    Randomly all gradients in Illustrator with multiple points become uneditable, I cannot click on "Edit gradient" button and if I manage to it does nothing. Point on gradient temporarily come up when in Gradient panel, but disappears when I click off. I have reset the application numerous times.

    3 votes

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    Need More Info  ·  4 comments  ·  Gradients  ·  Admin →
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