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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8120 results found

  1. 1 vote

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    0 comments  ·  Selection  ·  Admin →
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  2. Rotation also scales or shifts objects

    When rotating a "perfect" circle by any degree other than 45 or 90, the circle either shifts, distorts, or is scaled slightly.

    How I discovered this problem: I created a circle (600.35mm x 600.35mm)—>copy/pasted in place and rotated 15°.

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  3. Can't finish previewing. Could not complete the requested operation

    After i updated to the new version of Illustrator 2026, when i try open old files that worked without any problem with the previous version, now i get this error "Can't finish previewing. Could not complete the requested operation" and cannot view the files. Need urgent Fix!

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  4. Can't finish previewing. Could not complete the requested operation

    After i updated to the new version of Illustrator 2026, when i try open old files that worked without any problem with the previous version, now i get this error "Can't finish previewing. Could not complete the requested operation" and cannot view the files. Need urgent Fix!

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  5. Illustrator 2026 (30.0) saved files contain a large amount of blank space.

    OS: windows 21H2
    Adobe Illustrator 2026 (30.0) (desktop)

    In Adobe Illustrator 2026 (version 30.0), files saved with default settings are significantly larger than those from the previous version. Before saving, the action “Delete Unused Panel Items” is executed to remove all unnecessary elements (the Save Options panel as Figure 1).
    A comparison of file sizes with version 29 (with identical content, Figure 2) confirms this increase. When the file is opened as a text document (Figure 3), it reveals a substantial amount of whitespace.

    1 vote

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  6. 2026 Version is working horribly. What should I do?

    2026 Version is working horribly. What should I do?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Illustrator deletes macOS tags when file is stored on an smb server

    When I save an existing document on an smb server Illustrator removes/deletes the macOS tags assigned to the file.

    macOS 26.0.1, Illustrator 30.0, tested on smb server: Windows 2019 and Synology.

    2 votes

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  8. Placing illustrator file into indesign duplicates text when link updated

    I've placed an illustrator file into Indesign and it looked fine. After moving some things around on the illustrator file and saving it, the link updated in Indesign and some of the text has duplicated itself visually. It's not showing up as such on my illustrator file, and i tried closing indesign and opening back up again and it looks the same still. even after hiding all the text layers, some of them remain (the duplicated ones), it's almost like they've burned themselves into the file

    I just updated to the most recent versions of illustrator (v 30.0) and indesign…

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  9. Illustrator 2026 – the most basic of tasks

    macOS Sequoia 15.6
    Illustrator 30.0

    Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

    2 votes

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  10. Incorrect data storage notification

    Bugs after bugs
    Every time I save a file while working in Illustrator, I get the message:
    This file has been modified outside of Illustrator. Do you want to continue? The problem occurred after updating to version 30.0.
    (PC, WIN11)
    Language in the screenshot is German

    2 votes

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  11. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

    We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

    Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

    It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in…

    2 votes

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  12. Scroll wheel is very slow and unresponsive in Adobe Illustrator 30.0

    Since updating to 30.0 today, the UI seems very slow, particularly when using the scroll wheel to navigate the canvas.

    3 votes

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  13. 2 votes

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  14. 2 votes

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  15. アウトライン

    テキストにアピアランスでオブジェクトのアウトラインをかけ画面を動かすと、CPUアウトライン表示になりクラッシュ。再起不能となりそのデータは復旧不可になる。

    ver 29.8.2
    Macbook Pro M4
    Sequoia 15.6

    2 votes

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  16. Once you start typing a font name in the Font Browser the scroll wheel stops working

    Once you start typing a font name in the Font Browser the scroll wheel stops working.
    Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.

    Arrow keys still work.

    2 votes

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  17. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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  18. Phantom objects in Finder Preview and when imported into Photoshop

    I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add…

    2 votes

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  19. Live text converts to outlines when copying and pasting within Illustrator

    When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.

    This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.

    2 votes

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  20. CCライブラリー

    再起動しても固まって動かない。+でカラーを追加もカラー選択もできない。

    1 vote

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