Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Export is not pixel perfect

    Many times when exporting an image file, Illustrator creates a blurry line near the edge of the image, even if the design extends all the way to the edge. Sometimes an extra pixel is added to the exported file. This is because the artboard is not set to a whole number intersection (XY coordinates having decimals). You can re-align your artboard to a whole number intersection to avoid this, but it can take a very long time to do manually when you work with multiple artboards. A solution would be an option for snapping the artboard to whole XY number…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  2. Incorrect prompt for color profile when opening documents

    Despite adjusting the Color Settings so that Profile Mismatches and Missing profiles are all unticked, I always get an error message when opening a document which says "Your current colour settings honour CMYK profiles in linked content but profiles were set to be ignored when this document was created".

    There doesn't seem to be any way of stopping these annoying error messages. How do I set up Illustrator to ignore profiles in linked content, like it was when the document was created? Or alternatively to add a default CMYK profile to the linked content automatically?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. 大きなキャンパス時にピクセルビューにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまう

    1. M1 Mac mini OS 12.1 / Illustrator 26.0.2

    2. 手順
      大きなキャンパスでデータを作成
      既存デザインデータを貼り付け
      ピクセルビューで作業
      ピクセル吸着モードで作業
      キーボードのカーソルキーの左を押す

    3. 想定していた結果
      環境設定では0.2pxに設定されているので、
      1pxづつオブジェクトが移動するはずですが、10pxづつ動いてしまうようです。

    大きなキャンパス時にピクセルビュー+ピクセル吸着モードにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまうようです。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告内容の現象は、表示メニューの「ピクセルにスナップ」がトリガーになっているようです。

    macOS と Windows 両方で再現しました。

    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  4. デザインが表示されなくなる

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、詳細が不明なため再現できませんでした。

    お手数ですが、以下の内容を詳しく記載してください。

    1. 問題が発生したときに実行していた手順(データ作成方法やその後の操作)
    2. 再現可能な Illustrator ファイル、または画面のムービーをご提供ください。

    よろしくお願いいたします。

    Illustrator チーム

  5. Export for screens importing to After Effects as the same image

    When exporting for screens the artboards save out as separate files and in Photoshop and everywhere else appear as they should, however even importing to After Effects they all appear as the same file. If I re-save them in Photoshop it fixes the problem but is a hassle for something I need to do on a regular basis. This has been the case for several years and different versions of Illustrator on different computers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. The operation cannot complete because of an unknown error. [TAdd]

    The error makes all shortcuts useless, plus they can't even be edited nor does resetting preferences make any difference.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. marquee selects empty layers

    We are using a document template with nested layers (i.e. all layers are in correct order and properly named before drawing starts)
    Marqueeing objects unfortunately selects some empty layers besides those that lead to the artwork. The document info displays the selection correctly, and the attribute panel reports differing notes

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Layers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Paths previewing incorrectly with artifacts.

    Paths are previewing incorrectly, adding artifacts, and the path line is not accurate to the previewed shape. In the attached screenshots, you can see how this makes it almost impossible to accurately illustrate detailed work. Please help!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fehlendes abspeicher neuer farbfelder

    Kann keine neuen Farbfelder abspeichern, geschweige denn sie in der Bibliothek unterzubringen, noch die Standardfarben zu löschen… Wäre schön wenn man das über ein plussymbol hinbekommen könnte… plus neuen Farbenamen als Kategorie in die man die neuen Farbfelder speichern kann und beim antippen der Kategorie die Möglichkeit in Bibliothek zu speichern…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  10. pixel preview doesn't refresh correctly until reapplied.

    Steps to reproduce:
    - New document with units set to pixels
    - view: 'snap to pixel' and 'pixel preview' turned on.
    - Use the rectangle tool to make a new shape, eg. 20 pixels square.
    - Set the fill colour to a high contrast colour (eg. dark grey) and turn off the stroke
    - zoom the view, move around.

    Expected result:
    - the rectangle should appear pixel-perfect (sharp) against the pixel grid, with no anti-aliased bluring
    - the view should acurately update when I zoom and move around to display pixel perfect artwork

    Actual result:
    - the rectangle is bordered…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
  11. No eps thumbnail preview

    My default is Illustrator but yet I can't see the file thumbnail preview.
    Even when I press spacebar there is still no preview.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. 行間値が表示されない

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    内容:

    行間値が表示されなくなります。たまに治る時があります。
    テキストブロックの行間は全て同じ値にしていてもすべてのテキストボックスで行間値が非表示になります。行間を変更したときに表示されるので、それで値の確認をしています。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただいた現象ですが、詳細が不明なため再現できませんでした。

    お手数ですが、以下の内容を詳しく記載してください。

    1. 問題が発生したときに実行していた手順(データ作成方法やその後の操作)
    2. 再現可能な Illustrator ファイル、または画面のムービーをご提供ください。


    よろしくお願いいたします。

    Illustrator チーム

  13. Can't open the illustration. The file is locked or in use

    We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. The file is locked or in use." ID:-54
    Approaches (we followed to resolve this issue) :
    Uninstalled and reinstalled AI several times.
    We have checked the OS dependencies and verified with latest OS as compatible with AI.
    We have created plugins again and tried to load same in illustrator but problem remain same.
    We have rechecked and updates some build configuration but same issue again.
    We have verified the path of output folder and checked with via doing…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unembeding image to .PSD change resolution

    I noticed recently that on my new MacBookPro 16 - M1 Max on macOS 12.1 Monterey, with AI 26.0.2 when I unembed an image to .PSD format, the extracted image is resampled and the résolution is changed. Only PSD format does that. Choosing TIF is working as expected.

    This is not happening on my old MacBook running the same AI version but on macOS Catalina.

    So I don’t know where the bug is: On Monterey or in the M1Max Chip.

    Bug ID - AI-4256151

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Images, Links  ·  Flag idea as inappropriate…  ·  Admin →
  15. zooming issue......looks like other people

    Doesn't matter if GPU performance is clicked on.....when I zoom in to a vector drawing to work on it......BOOM....can't see anything.

    Please fix.
    Screen goes grey.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. テキスト入力カーソルが消える

    [境界線を非表示]にするとテキスト入力時に表示されるはずのカーソルまで消えてしまう。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただいた現象ですが、再現できませんでした。


    お手数ですが、以下の内容を詳しく記載してください。

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順
    3. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。


    なお、テキスト入力キャレットにつきましては、マウスカーソルを動かすと、高速点滅するという以下の問題が確認されていますので、ご参照ください。

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44387628-%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E6%93%8D%E4%BD%9C%E6%99%82%E3%81%AEi%E3%83%93%E3%83%BC%E3%83%A0%E3%81%AE%E7%82%B9%E6%BB%85%E3%81%8C%E6%97%A9%E3%81%99%E3%81%8E%E3%82%8B


    よろしくお願いいたします。

    Illustrator チーム

  17. Layer Arrow Disappears

    When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.

    Evidence:
    https://youtu.be/Oa8KxjzLFkM

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Layers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Copying and pasting figures from graph-pad prism into AI no longer works.

    Windows 10, Current 2022 AI, Graph Pad Prism ver 9.2 current version. With previous versions of both software could easily cut and paste Figures from Prism into illustrator. now I get "operation cannot complete because of an unknown error" followed by a partial pasting of the figure.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. Long ligature name causes AI crash

    I am a beta user of Font Awesome 6 and extensively use its desktop fonts with ligatures.

    Any attempt to produce the ligature made by the string starfighter-twin-ion-engine-advanced will crash AI (26.0.2, macOS Big Sur). I believe this is a length of ligature issue as other ligatures from this typeface family are unaffected, including starfighter-twin-ion-engine, and the alias of starfighter-alt-advanced works. (Perhaps ligatures of 32 or more characters?) I was able to reproduce this twice with the aforementioned ligature and again with down-left-and-up-right-to-center (32 chars). It does not occur in Photoshop, so it is an Ai problem, not a font…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
  20. Part of an object's position is shifted with no distortion effects. Moving/undoing move resets position correctly

    This was a devastating glitch for us. I've seen this happen before sporadically but I have no idea what causes it or how to catch it. If anyone else has seen this and/or knows a solution to catch issues like this, please let me know. There were no effects or special attributes applied to the artwork in the appearance panel

    Illustrator 26.0.2
    macOS Big Sur

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 301 302
  • Don't see your idea?

Feedback and Knowledge Base