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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8181 results found

  1. Swatch pattern reduces scale when copied from one illustrator document to another

    When I copy a CAD drawing from one illustrator document to another, the pattern swatch scale in the CAD reduces.
    I've noticed it doesn't happen with every swatch, only some. Sometimes the CAD itself will also reduce scale.
    I have also noticed that if I create a new document I won't have this issue, however when I paste it into an already existing document, this is when the problem is usually occurring.
    I have doubled checked the canvas size for both documents, and they are the same.
    This is in version 30.2.1.

    4 votes

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  2. 2026 Illustrator UI Bugs EVERYWHERE!!!!!

    Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

    Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

    Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the…

    2 votes

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  3. My subscription keeps flagging that two people are using my account

    I'm a small business and have always used Adobe products on two computers. On one computer I mainly use Illustrator and Photoshop, and on the other I mostly view PDFs or make minor updates. Sometimes I have several PDFs open while working. Now my subscription keeps flagging that two people are using my account, and days later I get logged out, which complicates everything. Because of this, I've reduced it to only one computer signed in and now use Chrome and other non-Adobe applications to view and update PDFs. At $799 per year, and likely increasing, its just not worth…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  4. Extensions not accessible

    Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.

    2 votes

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  5. Illustrator Czech Locale Brush Anomaly: Extra Brush and Deletable Protected Brush

    I found an inconsistency in the Czech locale of Illustrator (tested in v29 and v30, Windows 10, macOS).

    When creating a new document in the Czech locale, there is one extra default calligraphic brush compared to all other 18 locales. On top of that, the default calligraphic brush that is normally protected from deletion (in every other locale) can be freely deleted in Czech.

    2 votes

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    2 comments  ·  Brushes  ·  Admin →
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  6. File links breaking

    Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

    I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

    Any suggestions are welcome.

    Windows 11
    Illustrator 30.2.1
    Photoshop…

    2 votes

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  7. New Glitch in Smart Guides, highlighting perspective grid-like points

    Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.

    This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.

    Seems like just a new bug glitch in a recent illustrator update.

    2 votes

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    Need More Info  ·  3 comments  ·  Snapping  ·  Admin →
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  8. Script selection/appearance modification causes error 8702

    I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

    app.activeDocument.selection = [item.obj];
    app.activeDocument.defaultFillColor = item.newCol;
    

    Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

    This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And…

    2 votes

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  9. Dateien sind verloren gegangen

    Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!

    2 votes

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  10. App crash while using pen tool causing total file loss

    I had made a copy of the file attached and drew it for hours. And suddenly when using the pen tool the whole app crashed and caused me to lose 8 hours of work. Extremely disappointed.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  11. 文字が欠ける原因を知りたい

    Adobe イラストレーターからPDFに変換する場合、CubeとMicrosoft PDFでは正常に変換できますが、イラストレーターで「別名で保存する」でAdobe PDFを選んで変換すると、写真のように文字が欠けてしまいました。今までも長い間同じ方法でやっていたのですが、今回、こんな現象が現れました。対処の仕方を教えてください。

    2 votes

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    Need More Info  ·  2 comments  ·  Print  ·  Admin →
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  12. Scroll wheel crash

    Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
    Latest Windows, Latest AI. Latest nvidia driver.
    Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
    Expected: smooth scroll
    Actual: App hangs for 2 seconds.
    GPU accelleration settings on or off make no difference.
    I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.

    1 vote

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  13. 2 votes

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  14. Free Transform resets frame after each use

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  15. Illustrator stops responding when opening files with nested Grid Repeat objects

    I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked

    2 votes

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    Need More Info  ·  6 comments  ·  Repeats  ·  Admin →
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  16. Illustrator crashes when triggering an action to flip an object horizontally or vertically.

    I think I’ve finally narrowed this down!
    I’ll cut to the chase:

    • macOS Sonoma 14.7.5
    • Illustrator v30.2.1

    • Custom Action #1: Transform Panel > Flip Horizontal
    • Custom Action #2: Transform Panel > Flip Vertical

    Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
    • The Transform Panel is open in a Panel and is the Active Tab
    • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

    Triggering Actions #1 or #2…

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  17. Offset Path creates notches

    Certain paths with certain Offset Path values create these.
    Usually it’s a rather small value, but this sometimes happens with larger ones.

    There are other related problems with Offset Path:
    1. Stroke displaying incorrectly and Offset Path broken — http://illustrator.uservoice.com/forums/601447/suggestions/39059872
    2. Offset Path with small values (or Inside / Outside strokes) results in skewed lines — http://illustrator.uservoice.com/forums/601447/suggestions/39425959

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  18. aiファイルをInDesignに配置した際に画像が透明になる

    Illustrator 30.2.1で保存したaiファイルをInDesign2026に配置すると、ai内にリンクされた画像ファイルが透明になります。30.1に戻したところ、直りました。
    ただし、30.1でも、InDesign2026配置時に、ai内にリンクされた画像ファイルの位置がずれることがあります。こちらは毎回ではありません。ずれる場合の法則は分かりませんが、モノクロ2階調画像のずれる率が高いようです。

    2 votes

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  19. Hitting Down with an artboard selected in Artboards panel now moves it on canvas instead of in the list

    In the newest update, if I have an artboard highlighted in the panel and I hit the down arrow, it used to go down the artboard list. But now it nudges the actual artboard.
    I acknowledge that nudging artboards could maybe be useful for something (though I can't think of what) but being able to navigate the list with arrows is much more valuable in my opinion.

    2 votes

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  20. 複合パス化するとグラデーションストップが大きく移動する

    Environment
    Illustrator ver.27 or later
    macOS 14.7.2/iMac(Intel i5/32GB mem/1TB SSD)

    グラデーションを適用した複数のオブジェクトに一度にグラデーションツールでグラデーションを定義したものを複合パス化するとグラデーションストップが大きく変化する。

    再現手順
    1. 矩形を3点、横に並べて塗りに対してグラデーションを適用する。
    2. グラデーションツールで3点の矩形に対して左右のエッジに始まりと終わりのグラデーションストップが来るように調整する。
    3. 3点の矩形を複合パス化する。
    4. グラデーションストップの終端側が大きく移動する。

    期待する結果
    複合パス化してもグラデーションの状態は変化しない。

    実際の結果
    複合パス化するとグラデーションストップの位置が大きく変化する。

    代替処理
    複合パス化したあと、再度グラデーションツールで調整を行う。

    グラデーションの向きが水平・垂直の場合、終端側が大きく位置が変化します。それ以外の角度の場合、両端のグラデーションストップが移動します。

    [EN]
    Applying a gradient to multiple objects simultaneously using the Gradient Tool and then converting them into a compound path causes significant changes to the gradient stops.

    Steps to reproduce
    1. Arrange three rectangles horizontally and apply a gradient to their fills.
    2. Use the Gradient Tool to adjust the three rectangles so the start and end gradient stops align with their left and right edges.
    3. Convert the three rectangles into a…

    3 votes

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    Need More Info  ·  3 comments  ·  Gradients  ·  Admin →
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