7822 results found

1. Type tools not showing in 29.3.1

   The type tools not showing in 29.3.1, I get the 3d and Materials (insanely long) window instead.
   The Paragraph panel does the same, as well as Glyphs.
   I want to access the glyphs, Open Type, etc, panels but just can't.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Macのスクリーンタイムでの利用時間カウントが正常でない

   1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン：
      Mac OS 13.6.4（22G513）
      Illustrator 29.3.1

   2. 問題が発生したときに実行していた手順：
      アプリを起動した状態で、Macをスリープした状態（操作は行っていない）

   3. 想定していた結果：
      Macのスクリーンタイムでは、Illustratorの使用時間がカウントされない

   4. 実際の結果
      スリープしている時間も、ずっとIllustratorを操作した時間としてカウントされている
      （添付画像はある日のスクリーンタイムのスクリーンショットです。
      　深夜2時から朝の11時にかけて、スリープ状態でしたが、Illustratorを操作したことになっています。
      　1度きりの発生ではなく、毎回このような状態になっています。）

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3. Inconsistent stroke value

   It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.

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   4 comments  ·  Strokes  ·  Delete…  ·  Admin →
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4. Text converting to outlines when exporting and/or saving as SVG in Illustrator 2025

   Text is getting converted to outlines when exporting and/or saving as SVG in Illustrator 2025, even though I am NOT selecting that option. This is bad for SEO and accessibility and needs to be fixed asap.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

   When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

   This appears to be present in several versions of Illustrator dating back to at least around 2021/2022. I had thought this was already reported somewhere, but I wasn't able to find another post like this.

   When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

   This appears to be present in several versions of Illustrator dating back to… more

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   1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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6. スリープさせるとレインボーカーソル化

   MacBookPro OS 13.6.4
   Illustrator 29.3.1

   Illustratorを起動したまま、画面を（物理的に）閉じると、次画面を開いた時にIllustratorがレインボーカーソルのまま動かなくなります。毎回強制終了して再度起動しています。
   ブラウザなどの他のアプリケーションはレインボーカーソル化しません。

   Illustratorを28にしていた頃は起こらなかったです。

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7. Join Tool and overlapping paths - strange behavior

   Hello, UserVoice and Illustrator community!

   Join tool make strange behavior - problem with overlapping paths.

   I took a ready-made example with an umbrella from a pink outline.
   https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

   I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

   Then I moved the green element a little and the join tool started to behave strangely.
   Example on the top right (dark turquoise umbrella).
   The intersecting outlines worked well.
   But the overlapping ones - I did some nonsense, I got a loooong tail.

   I also moved the green element and it also looked strange.
   Example on the bottom right (blue umbrella).
   The intersecting outlines worked well.
   But it doesn't connect the overlapping ones at all, although they are located close to each other.

   Link to Ai file "join tool.ai" and layer "JOIN TOOL UMBRELLA"
   link to ai file https://vk.com/wall-226891554_6

   I am using Adobe Illustrator 24.0.1 (64-bit) from 2019.

   OS Edition Windows 10 Pro
   Version 22H2
   Installed on 11-Aug-23
   OS build 19045.5608
   Experience Windows Feature Experience Pack 1000.19061.1000.0

   Best regards!

   Hello, UserVoice and Illustrator community!

   Join tool make strange behavior - problem with overlapping paths.

   I took a ready-made example with an umbrella from a pink outline.
   https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

   I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

   Then I moved the green element a little and the join tool started to behave strangely.
   Example on the top right (dark turquoise umbrella).
   The intersecting outlines worked well.
   But the overlapping ones - I did some nonsense, I got a loooong tail.

   I also moved the green element and… more

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The paths are actually diverge or the intersection happens after the paths are extended, and not shortened, as explained in the comments

8. .aishm recovery file

   the new auto-recover file save type used by illustrator is "***.aishm"- this file type is not recognized by any adobe program. Please revert the autorecovery file type back to "xx.aid"

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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9. Bug - Variable Concept fonts do not show on screen or in output

   Mac OS 15.3.2
   Illustrator 28.4.5
   Plugins: Esko DeskPack Essentials 24.07; extensis Connect Fonts 27.0.0

   Variable Concept fonts do not show. The text box is visible when I change to View Outlines. I can select the text lines and see the colour and font information; the text does not appear on screen or in output. Our only solution is to quit Illustrator and restart. This seems to fix the view issues, but we now have to quit/restart multiple times per day.

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Error Illustrator no encuentra los archivos enlazados

    Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.

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    0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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11. Offset Path and Aligned Strokes get rendered partially with a specific handle configuration

    When a curved segment of a path has diverging handles that are oriented in different quadrants across the X axis (this is my guess), like it’s shown in the attached document and the GIF, Illustrator renders the result only up to the horizontal tangents of the path. Same thing happens if you try to toggle Align Stroke options (they seem to use the Offset math).

    Adding and extra point on the rendered segment helps, but it’s not really a solution.
    The bug is quite old and perhaps it’s time to get it fixed?

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    0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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12. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

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    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. SVG保存時にスワッシュ字形等が書き出されない

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback to defalt glyph.

    Swash and TitlingAlternates require font-feature-settings and other settings for styles, but Illustrator does not save such settings. Also, when font subsets are saved, the glyphs of the default glyphs are saved.

    Please delete the ".pdf" extension from the attached pdf file and open it in Illustrator.

    The SVG that Illustrator saves is shown below.

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 29.3.1, SVG Export Plug-In . SVG Version: 9.03 Build 55982) -->
    <svg version="1.1" id="layer1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 111 111" style="enable-background:new 0 0 111 111;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:#231815;}
    .st1{font-family:'Atocha';}
    .st2{font-size:12px;}
    </style>
    <font horiz-adv-x="1000">
    <!-- Copyright (c) 2016 by Jose Luis Vivas and Alejandro Paul. All rights reserved. www.sudtipos.com, with Reserved Font Name "Atocha" -->
    <!-- Copyright: Copyright 2025 Adobe System Incorporated. All rights reserved. -->
    <font-face font-family="Atocha" units-per-em="1000" underline-position="-100" underline-thickness="50"/>
    <missing-glyph horiz-adv-x="180"/>
    <glyph unicode="A" horiz-adv-x="650" d="M-8,474C-23,474 -41,433 -41,359C-41,303 -12,208 131,184C110,78 97,-29 97,-128C97,-195 151,-243 203,-243C216,-243 221,-233 221,-222C221,-205 197,-121 197,-30C197,39 203,110 215,178C281,179 376,194 454,212C454,185 455,160 455,137C455,62 452,9 448,5C445,2 443,-1 443,-5C443,-28 503,-56 545,-56C559,-56 571,-53 578,-46C581,-42 583,-20 583,16C583,69 579,152 569,244C589,252 621,270 621,293C621,302 608,328 589,328C585,328 575,325 560,322C537,507 493,707 422,778C414,786 406,789 398,789C374,789 353,759 348,734C286,680 206,495 153,284C33,316 -8,397 -8,422C-8,445 2,460 2,468C2,472 -1,474 -8,474M258,272l-25,0C277,468 349,629 374,676C421,599 442,439 450,295C392,283 323,272 258,272z"/>
    <glyph unicode="i" horiz-adv-x="192" d="M239,117C250,154 252,188 252,201C252,213 234,221 223,221C218,221 214,219 214,216C209,178 194,75 137,75C125,75 121,108 121,152C121,243 138,383 138,383C138,383 145,387 145,401C145,421 140,433 131,442C117,456 94,465 75,465C65,465 55,462 48,456C33,442 21,341 21,243C21,158 30,75 53,52C81,24 120,4 136,4C179,4 221,56 239,117M69,651C69,603 109,576 128,576C172,576 177,643 192,658C195,661 198,666 198,672C198,704 178,731 143,731C128,731 98,720 86,708C74,696 69,684 69,651z"/>
    <glyph unicode="r" horiz-adv-x="314" d="M248,-16C345,-16 372,143 377,216l0,2C377,238 360,258 349,258C344,258 341,255 340,246C338,224 318,29 258,29C245,29 235,47 235,97C235,151 256,335 256,369C256,416 142,451 79,474l0,30C79,524 61,532 41,532C15,532 -15,518 -15,498C-15,478 8,464 38,452C36,305 23,216 23,216l0,-2C23,202 44,192 56,190C61,190 61,194 61,194C61,194 74,294 78,436C114,422 148,407 148,385C148,359 128,229 128,149C128,70 147,-16 248,-16z"/>
    </font>
    <text transform="matrix(1 0 0 1 46.1946 58.2838)" class="st0 st1 st2">Air</text>
    </svg>

    In contrast, the following is the one adjusted so that the browser can normally display Swash, etc.

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 29.3.1, SVG Export Plug-In . SVG Version: 9.03 Build 55982) -->
    <svg version="1.1" id="layer1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 111 111" style="enable-background:new 0 0 111 111;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:#231815;}
    </style>
    <font horiz-adv-x="1000">
    <font-face font-family="Atocha" units-per-em="1000" underline-position="-100" underline-thickness="50"/>
    </font>
    <text transform="matrix(1 0 0 1 46.1946 58.2838)" class="st0"
    style="font-family:'Atocha'; font-size:12px;
    font-feature-settings: 'swsh' 1, 'titl' 1;
    font-variant-alternates: titling-caps;
    letter-spacing: 0;
    text-rendering: optimizeLegibility;">
    Air</text>
    </svg>

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント（スワッシュ字形が有効なもの）を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Resizing problem

    Not able to resize the image

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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15. The app is hard to open, and took 20 minutes

    The app is very hard to open. It took me 20 minutes to open. But when opened, I cant even make a new file because its not responding. When I open a saved ai files, its not opening just keep on reading the file. Also I already updated the app, restarted my pc several times but still not working. its really frustrating .......

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. Locate Object highlights the first child of a selected group instead of the group itself

    When we select a group on canvas and click the Locate Object button, the tree gets unfolded and scrolled to the group.
    But for some strange reason, the item highlighted in the tree is not the group itself, but the first child within.
    This behavior is not new (although there was a time when Ai even used to keep the layer highlighted instead), but it feels odd.

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    4 votes

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    0 comments  ·  Layers  ·  Delete…  ·  Admin →
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17. Please allow files to reopen after crash/restart/reopen

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but low and behold the icon had now updated. And no, neither of them were for Illustrator anymore so back I go.

    Nice icon... but really Adobe?! Please make my very expensive software work first!!

    Also, is it just me or are adobe cloud files crazily slow to load even on quite a quick connection?

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Snap to point no longer works after update

    Updated to 29.3.1, snap to point stopped working despite being turned on. I rolled back to 29.3, and it works like normal.

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    2 comments  ·  Snapping  ·  Delete…  ·  Admin →
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19. new file - sheet sizes and templates don't load

    when I open new document, I used to be able to select a sheet size from an existing set. it was a history of recency used templates and other suggestions. now there is nothing that shows up, and in order to make new document I've been needing to open an old document, erase everything and save it down as a new document.

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    0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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20. Paste in the same place is failing

    El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Joan, can you please share both the file and the demonstration video? Please make sure the it’s clearly seen which artboard is active when you copy and when you paste.