8099 results found

1. Color dropdown gets drawn in the top left corner of the screen when first called

   When first called, the color dropdown appears in the top left corner of the display. The second call renders it where it should be. Also (not noticeable in the video, since Sharex doesn’t record clicks) — I had to click the chip twice to make it appear.
   Windows 10

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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2. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

   This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite. It's only when I'm using Illustrator (specifically "File/Export/Export as..." with "Use Artboards" checked, that it's skipping that step.

   It doesn't matter what format I'm exporting.

   I created a 100 pt x 100 pt artboard.  Export as JPG to desktop with settings outlined in the attachment.  When I try to repeat the process, I should get an overwrite notification but I do not..  No notification. The process simply overwrites without question.

   I'm on PC

   Microsoft Windows 11 Professional Version 24H2
   Illustrator version 29.8.2 (64 bit)

   This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Thumbnails & Quicklook preview has incorrectly positioned pictures.

   29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
   After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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4. Linked images (with embedded profiles) shift color when embedded

   Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
   When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
   2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
   2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
   When embedding in 2024 the default is “Convert” (which tries to keep the color appearance and the result will look more or less the same).
   When embedding in 2024 and selecting the “Don't convert (preserve color numbers)” option, the color appearance will change visibly (as expected).
   When embedding in 2025 the default is: “Use the embedded profile”, which will change the color appearance visibly).
   When the option “Discard the embedded profile (don't color manage)” is chosen, the result is the same as the Use the embedded profile option, it also will change the color appearance visibly.
   When the warnings for Profile mismatches are turned off in the Color Settings (which are off by default), the user has no choice and will see the color change in 2025 because the numbers are always used instead of the profile.
   See also:
   https://community.adobe.com/t5/illustrator-discussions/png-color-shift-when-embedding-in-illustrator-adobe-rgb-profiles-now-causing-issues/m-p/15533550#M454942

   Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
   When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
   2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
   2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
   When embedding in 2024 the default is “Convert” (which tries to keep the color appearance… more

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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5. Hyperlinks made in Attributes not working on final file, even when saving with "Preserve Hyperlinks"

   Hyperlinks don't work in the final PDF export even when exporting the file with "Preserve hyperlinks". It worked in the previous version but after the update last week, it just does not work.

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Em dash incorrectly rotates upright in vertical text layout

   Illustrator 2025 (29.8.1) (29.8.2) Japanese

   Em dashes are Latin characters, so in vertical text layout they should be rotated sideways like other alphanumeric characters.
   However, in v29.8.2, Em dashes are rotated upright like Japanese characters. This is clearly a bug.

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   EMダッシュが縦組みで正立回転する

   EMダッシュは欧文の文字なので、縦組みでは他の英数字を同じく横倒しになります。
   しかし、v29.8.2では、和文の文字のように正立回転してしまいます。これは明らかにバグです。

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

   I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.

   The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.

   Can you sort this issue out?

   I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to… more

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   Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Ai crashed and the recovered file is missing changes made in last 2 hours

   Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hours — the rest is completely lost! I checked everything, and it saved approximately nothing!!!! I'm furious right now!

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Values in W / H fields in Transform dropdown from Control don’t get updated while editing another field with Constrain Proportions enabled

   When editing an object, click in the Height or Width input box and use the arrow keys on the keyboard to decrease the value. When changing one value (e.g. height), the other value is not updated. You must exit the window and return to it to see the value.

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. New Document dialog doesn’t have any fields or presets

    When I try to create new project I don't see any options, or templates to begin with.

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Selection reset after expand dynamic symbol

    In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:

    1. Create a dynamic symbol in a document and place its instances.
    2. Save the file.
    3. Reopen the file.
    4. Try to expand the dynamic symbol instances.

    Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances that were present before the last save. This is a strange bug, and the loss of selection after expanding, in particular, makes it impossible to automate certain tasks with symbols using scripts.

    Environment: macOS, Windows 10, Adobe Illustrator various versions 2019-2025

    In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:

    1. Create a dynamic symbol in a document and place its instances.
    2. Save the file.
    3. Reopen the file.
    4. Try to expand the dynamic symbol instances.

    Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances… more

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    0 comments  ·  Symbols  ·  Delete…  ·  Admin →
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12. meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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13. High GPU load on macOS 26 Tahoe

    Laggy performance and high GPU load.
    Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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14. Share and Review Pin Function is not working

    Various Operating Systems Mac and PC. Various users.
    Illustrator Desktop V 29.8.2
    Trying to markup a Share for Review document
    Trying to add a pin and the pin tool does not show up and when I add the comment it just adds it as "unmapped".

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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15. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks… more

    2 votes

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue with latest Beta - 30.0.0.114

    
    

    Please give it a try and let us know your observations.

16. Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2

    This error pops up on every Illustrator startup now:

    Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
    CC\Adobe InDesign\indesign-v20.0.jsx
    Line I:
    I/0 error

    Tried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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17. Preview issues with Home recent files and Placed files not properly showing all artwork.

    Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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18. Share for Review links are not working for my stakeholders

    I just updated to v29.8.2 yesterday and now all of my share for review documents cannot be viewed by anyone but me. The links are set to "anyone with this link can comment" but when they try to open the file it says "404 asset not found". I have tried regenerating the link and it did not solve the problem. This is happening with multiple people using mac and windows computers.

    MacOS Tahoe 26.0.1

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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19. Image in clipping mask moves when I open the file in Acrobat or Preview

    Illustrator 29.8.2 on Mac Ventura 13.7.8

    I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
    The workaround I have for now is to print to .ps to generate a .pdf.

    (I just updated Illustrator but it happened yesterday too before the update with another file)

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    2 votes

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    Need More Info  ·  2 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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20. Files won't actually save until closed.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an online system, and I don't want to have to close it and then reopen it to do so.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an… more

    2 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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