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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7465 results found

  1. 1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  2. Unwanted Artwork when placing a CC Library asset and when exporting as SVG

    I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
    Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
    I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
    Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
    https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
    https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661

    Movie enclosed

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  3. Assets I use for hundreds of documents in my CC library not printing correctly

    Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  4. Aparece el error: No se puede completar la operación debido a un error desconocido. [STEX]

    Al mover, seleccionar o utilizar el creador de formas en un elemento me aparece el error, ya probé actualizando el programa, eliminandolo y volviendolo a descargar, eliminando caché, reiniciando la computadora, etc.
    Lamentablemente el problema persiste.

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  5. White border edge on all images exported via Export for Screens

    When images are exported via Export for Screens, a white anti-aliased line edge border is created, added to the art. This does not occur under the legacy export. This is visible when the artwork has a flood of color, is solid color.

    This is a bug. It's an undesired action. 0% of users want or benefit from the action as-is. Please fix it.

    1 vote

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  6. Illustrator Freezing

    Adobe Illustrator had been freezing for a week.
    Mac OS Ventura
    AI v 28.4.1

    When I go to Force Quit, it doesn't show it's not responding. I can't save or close files with Command+S or Command+W. When I right click and close from the dock, it crashes.

    I can't reopen AI by clicking the icon in the doc or the Creative Suite app. The only way to get it to run is by going to my Folder and selecting an AI file to open. When is does reopen, it says it is recovering from a crash.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. some SBSAR files apply weirdly in illustrator

    when I applied 3d texture to object with some SBSAR file downloaded from substance assets, the texture of object looks matted color.

    both RGB and CMYK the files didn't work well

    but the texture works well in substance painter.
    It seems bug to fix in Illustrator.

    you can check here

    https://community.adobe.com/t5/illustrator-discussions/some-texture-files-downloaded-in-substance-3d-asset-site-applied-weird/m-p/14548513

    1 vote

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  8. レビュー用に共有のページがエラーばかりでほとんど見れない

    タイトルのとおりですが、共有ページへのリンクを開いてもほとんどエラーでページが表示されません。自分だけではなく、会社の同僚もみんな同じ様な状態です。リロードしてもスーパーリロードしても全く関係なくエラーが出続けます。もう通算数百回くらいエラーが出ていますがまるで改善されないため報告に来ました。たまにエラーが出るくらいならまだよいのですが、たまにちゃんとみれる(5回中1回くらいはちゃんと表示されます)というような状態なので早急に改善をお願いできますか。

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Reproducible crash > flatten transparency w/ text to outlines, then direct selection

    I've been getting a lot of crashes after flattening a linked PDF and then selecting an area with a significant amount of vector outlines (i.e. a few paragraphs of text or a complex drawing). Illustrator instantly crashes when I make the selection with the white arrow direct selection tool.

    I can send you an example PDF and AI file that contains a full explanation of how to reproduce the crash. To be clear, it's not just this PDF file – I'm getting crashes with many different PDF files from various sources when I perform similar operations on them.

    This is a…

    1 vote

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    2 comments  ·  Selection  ·  Admin →
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  10. Size issue importing from Illustrator to After Effects

    When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.

    1 vote

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  11. Letter "N" symbol instead of hyphen when hyphenation is activated

    Hi,

    We have a problem with a certain file. After first auto activation of a font, the hyphen character is replaced by a "N". When we then close the file, not Illustrator, so fonts stay active and simply reopen the file, the hyphen is displayed correctly.

    We use Connect Fonts for fontmanagement, but apparently the problem is on the Adobe side (according to Extensis)

    OS: Windows 11 and MacOS Sonoma (latest version)
    Most recent version of Illustrator

    1 vote

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  12. Strange behaviour when scaling rectangles

    In Illustrator 28.4.1 on Windows 11, if a rectangle is rotated to 45, 135, 225, or 315 degrees, it isn't able to be reliably manually scaled. Some edge and corner handles snap to unpredictable positions when dragged.

    1 vote

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    3 comments  ·  Snapping  ·  Admin →
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  13. Superscript number bug

    Whenever I start typing a number in a text box it ALWAYS automatically makes the number SUPERSCRIPT by default.

    1 vote

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  14. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

    Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
    Les problèmes sont:
    - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
    - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

    Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

    Merci d'avance,

    1 vote

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  15. Cut/Copy/Paste shortcuts

    This is pestering me for more than a month now. Whenever i need to cut or copy objects/vectors, It just won't paste. I had to undo stuff before trying again and again and again and againnnnnnnnnn just to work!! Its not on my hardware i suppose since copy paste outside illustrator is just fine. This bug in illustrator is such a headache that it decreases my efficiency in work by 50%!!!! And im so worried that if Adobe still refuse to fix this bug, I might break my keyboard with all this endless tries of ctrl C and V! And…

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  16. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

    1. Make a simple clipping group
    2. Select clipping path only
    3. Fill it
    4. Send it to back
    5. Save and close the file
    6. Open the file back Illustrator will move the clipping mask back to the top of the group.

    Why this is important?
    1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
    2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

    Take a look at the GIF attached, that shows three methods possible with colored clippings…

    4 votes

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  17. Using a # in layer name and saving as SVG does not properly save layer names

    In the newest Adobe Illustrator version 28.4.1 when naming a layer with the # and saving as an SVG the export file when opened does not include the # in the layer name. This has never been an issue in previous illustrator versions, and for the work I do I rely on that naming convention to work with the system we integrate SVGs with. I've had to downgrade to a previous version where this does not occur.

    1 vote

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    1 comment  ·  Layers  ·  Admin →
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  18. All Text is not visible and Can't move the objects. The requested transformation would make some objects too large issue.

    I opened a project I was working on last week this morning and encountered this issue. All my text is not visible and I cannot move any text boxes without an error message coming up stating: Can't move the objects. The requested transformation would make some objects too large. I tried all the other solutions listed that could be found on Google and this forum. It happens for every project I open. I attached images of what I see and the error message.

    1 vote

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  19. Illustrator keep crashing

    I use Illustrator v 28.4.1. It keeps crashing every single time i open the app. I keep uninstalling and re-downloading Illustrator, at its latest version and also previous versions (i tried v 27.9.3, it won't open either). I don't know how to make it work anymore.

    I work on a HP spectre 360x convertible.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  20. Trace Tool doesn't work after installing update 28.4.1

    Trace tool freezes and then shuts down illustrator after installing update 28.4.1 and it takes Illustrator a long time to open up saved work

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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